CERTIFIED
WORKERS’ COMPENSATION
PROFESSIONAL (CWCP)
Benefits from this
Course:
Screen Ineligible
Claims
Reduced Cost of
Claims
Increased Safety
Lower Insurance
Costs
Understanding of
Medical Claims
CWCP CERTIFICATION COURSES
April 4-8, 2011
East Lansing, MI
June 13-17, 2011
Alexandria, VA
October 3-7, 2011
East Lansing, MI
H
UMAN
R
ESOURCES
BECOME A CERTIFIED WORKERS’
COMPENSATION PROFESSIONAL
Professional credentials are more important today than ever before. Workers’ compensation professionals need specialized knowledge and skills in many diverse areas including law, claims handling, disability management, safety, and medicine. The Certified Workers’ Compensation Professionals program offered by Michigan State University is the premier national program that
organizes the body of knowledge and skills needed by workers’ compensation professionals into a single comprehensive program. The program recognizes those who demonstrate that they have that knowledge and those skills with the CWCP designation.
WHO SHOULD ATTEND
Professionals from all parts of the workers’ compensation field should become certified, including claims handlers, attorneys, physicians, rehabilitation counselors, nurses, therapists, agents, and union
representatives. The course is recommended for professionals working with insured and self-insured employers, insurance companies, third-party administrators, agents, brokers, and state agencies. Attendees should have experience in some area of workers’ compensation and be familiar with workers’ compensation law in at least one jurisdiction.
BY PARTICIPATING IN THIS SEMINAR, YOU WILL…
• Discuss all important aspects of workers’ compensation.
• Share experiences and learn from a diverse group of workers’ compensation professionals. • Take home a set of comprehensive reference materials.
• Interact with knowledgeable instructors who are leaders in the field of workers’ compensation. • Develop a network of workers’ compensation professionals.
THE LEARNING ENVIRONMENT
Attendance at each seminar will be limited to about 30 participants. The relaxed class atmosphere stimulates participants to learn from each other as well as from the instructor. At times, attendees will break into small groups to work on problems or exercises and to discuss issues. Courses are designed to allow individuals to raise questions and get answers.
THE CWCP CERTIFICATION
Individuals who complete the course, take part in discussions and exercises, and pass an examination are recognized by Michigan State University as Certified Workers’ Compensation Professionals. They are entitled to use the designation CWCP after their name.
EXAMINATION
Attendees take examinations to evaluate their knowledge and proficiency. The exam sections are available online or in paper format, and are due two weeks after the course ends. Certification is only given to those who attend the entire program and pass the examination. They will be notified four to six weeks after the seminar by letter and will receive a certificate.
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BECOME A CERTIFIED WORKERS’
COMPENSATION PROFESSIONAL
Michigan State University’s Human Resources Executive Education (HREE) offers the only university based center servicing all workers’ compensation professionals. The courses are national in scope but also include some state specific information regarding differences among workers’ compensation programs.
CWCP Instructors
Ann Clayton serves as a senior consultant to the Workers’ Compensation Research Institute in addition to working with state workers’ compensation agencies and employers to help them apply automated
workers’ compensation information. Before becoming a consultant, Ann worked as the deputy director of the WCRI, joining them in 1996 after serving as the director of Florida’s workers’ compensation system for five years.
Steven Pollok is president and senior partner of Rapaport, Pollok, Farrell & Waldron, P.C. of Lansing, Michigan. He has specialized in practicing workers’ compensation law for almost 30 years as a
claimant’s attorney. He has also taught workers’ compensation law as an adjunct professor at Thomas Cooley Law School since 1992.
Medical Consultants
M. Melissa Moon graduated from Michigan State University’s College of Osteopathic Medicine in 1987 and from the University of Michigan residency in Physical Medicine and Rehabilitation (PM&R) in 1991. She is board certified in Physical Medicine and Rehabilitation. Dr. Moon recently left her practice of pain medicine to become the medical director of Heritage Valley Health Systems Occupational Medicine program located near Pittsburgh, Pa.
Mark J. Upfal is corporate medical director of the Detroit Medical Center Occupational Health Service and an associate professor at Wayne State University. After receiving his BS in Zoology and MPH in
Environmental and Industrial Health from the University of Michigan, and prior to receiving his MD from the University of Colorado, he was an industrial hygienist.
WHY CHOOSE MSU’S
HR EXECUTIVE EDUCATION?
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MAJOR TOPICS COVERED
IN CWCP COURSE
Principles of Disability Law
Basic principles common to all state workers’ compensation laws and some differences among programs are explored. We will briefly review the history of workers’ compensation and the basic economic issues involved. The coverage and rights provided in the Americans with Disabilities Act and the Family and Medical Leave Act are also discussed.
Topics Covered
• History of Workers’ Compensation • Exclusive Remedy and Third-Party Cases • Arising Out Of and In The Course Of • The Causal Issue
• Disability Benefits
Managing a Claim
Learn how to manage a claim from beginning to end: the procedures for handling routine claims and problems, including litigation, settlements, and attorneys. You will receive handouts including checklists and forms that you can immediately apply in your workplace. Early return-to-work (RTW) is one of the most successful strategies you can use in dealing with workers’ compensation. We will explain why and provide specific guidance for creating an effective RTW program.
Topics Covered:
• Limiting Liability for Claims • Claim Reporting
• Employer Response to a Claim • Investigating a Claim
• Choosing Medical Providers • Controlling Medical Costs • Paying Benefits
• Medical Benefits
• Vocational Rehabilitation Benefits • Americans with Disabilities Act • Family and Medical Leave Act • Medicare Coordination
• Setting Reserves
• Using Vocational Rehabilitation • Handling Disputed Claims
• Dealing with Judges and Attorneys • Settlements
• Return-to-Work Programs
COMMENTS from CWCP’s
“Each instructor’s ability to effectively communicate/ demonstrate their high quality expertise on workers’ compensation exceeded my predicted value of the program. I can honestly say the MSU CWCP program has a value that cannot be measured by any set dollar amount.”
- L. Kerpel, CWCP - March 2008
“The best aspect of the program was using examples of real life situations and relating them to the topics discussed.”
MAJOR TOPICS COVERED
IN CWCP COURSE
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Insurance and Self-Insurance
The insurance and self-insurance portion outlines the various alternatives, their advantages and disadvantages. You will also learn how rates are computed and how you can reduce your rate.
Topics Covered
• How insurance prices are set • Getting the best price
• Alternatives for insurance and self-insurance
Safety
You will find out the latest strategies for preventing injuries. Learn how to focus on hazards and near misses. Preventing disabilities involves the entire structure of a business, including wellness, employee selection practices, fraud prevention, and management commitment.
Topics Covered • Injury Prevention • Training Programs • Safety Committees
Medical Issues
Our medical expert will show a videotape of a physician performing a back examination on a claimant. We will show you how to review and understand medical reports, recognize the severity and importance of certain diagnoses, have a reasonable understanding of what treatment is appropriate, and build skills in dealing with doctors and other healthcare providers.
Topics Covered
• Introduction to Medical Terminology • Review of Body Systems
• Back Injuries • Anatomy • Common Disabilities • Prognosis • Appropriate Treatment • Causation
• Injuries to Hands, Arms and Knees • Heart Disease
• Lung Disease
• Psychiatric Disabilities
COURSE PARTICIPANTS HAVE COME FROM
• Accident Fund Insurance Co. of America • Aetna
• City of Detroit • Crate & Barrel
• Dow Chemical Company • General Motors Corporation • Hershey Foods Corporation • Kelly Services, Inc.
• Michelin North America • Midwest Employers Casualty • Paychex Agency, Inc. • Saginaw Chippewa Indian Tribe • Wells Fargo Bank
• Safety Incentives • Incident Investigation
• How to get good service from an insurance company or third-party administrator
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RECERTIFICATION
Initial certification is valid for a two-year period following the year in which certification is received. Continuing certification requires completion of a recertification examination or evidence of continuing education in Workers’ Compensation or a related field. For more information please see our website http://www.lir.msu.edu/hree/recertification/ or e-mail [email protected].
CONTINUING EDUCATION CREDIT
Participation in this seminar earns continuing education credits towards recertification for programs sponsored by the Human Resources Executive Education at Michigan State University. This seminar has also been recognized for continuing education credits by many national accrediting organizations. Credits available include PHR/SPHR, GPHR, CCMC, CRCC, CDMSC, nurses, insurance agents/producers, and safety professionals. For additional information, please see our website http://www.lir.msu.edu/hree/.
HR EXECUTIVE EDUCATION CERTIFICATION PROGRAMS
The certification programs below, also offered by MSU’s Human Resources Executive Education, will satisfy the recertification requirements for the Certified Workers’ Compensation Professional designation. Visit http://www.lir.msu.edu/hree/ for program dates.
Certified Human Resources Specialist (CHRS): This comprehensive program focuses on individual learning through a practical and interactive approach to the fundamental areas of human resources management.
Certified Labor Relations Leader (CLRL): Experience the labor process through simulated union organizing drives, labor negotiations, collective bargaining agreement administration, and the arbitration process.
Certified Employer Rights and Responsibilities Professional: (CERRP) As a manager, supervisor or human resources professional you apply various employment laws every day. This program will help you understand those laws.
ADDITIONAL HR EXECUTIVE EDUCATION PROGRAMS
Visit our web site for information about other programs presented by HR Executive Education. • Avoiding Legal Landmines
• Labor Negotiations
• Leading Through Turbulent Times
• Follow-Up Program for Certified Workers’ Compensation Professionals • Preparing for and Negotiating the Labor Contract
• Skills for Success: A Management Development Program
TRAINING WITHOUT TRAVEL
We offer a full line of online programs, webinars and podcasts. To learn more about web presentations and online courses, please visit http://www.lir.msu.edu/hree/programs/
OTHER PROGRAMS OFFERED THROUGH
HR EXECUTIVE EDUCATION
CUSTOM EDUCATION PROGRAMS
Why Custom Education is Essential to Your Success
To meet the needs of the marketplace today, managers and employees must rethink their organizations even as they work to improve the bottom line. Human capital is the key source for competitive
advantage. Organizations must find ways to support learning, innovation and creativity while improving costs, quality and productivity. At HREE, we will show you how to build a better, more engaging and leaner, more efficient organization. We apply research-based, field-tested concepts and tools to your specific challenges and opportunities. These ideas and techniques have been proven across a wide variety of firms, industries, and market conditions. Our ideas and practices can be tailored and refined for immediate application when your people return to work.
We are committed to helping you make the most of your human capital
How HREE Works with You
Here at Michigan State’s Human Resources Executive Education, we truly work closely with you to develop a learning program that builds on the strengths and talents of your participants and challenges them to overcome the status quo that impairs individual and organizational effectiveness. We will spend the time necessary to understand your capabilities and culture before developing a program that have a mutually agreed-up set of expectations, learning approaches, and performance metrics that will help insure that your investments of time, talents and treasure will be well worth it.
We Can Help You…
Identify your core strengths and challenges
Develop a customized program that promotes organizational growth and learning Provide accessible training and on-going coaching
Follow-up with your executives to ensure learning continues after training is complete Our Approach to Custom Education is unique because we have
Talented faculty from a wide variety of backgrounds and expertise
The ability to spend time learning about your business before we deliver programs A variety of methods for delivering the material to your employees
Resource materials that employees can take with them for future learning A strong network that you and your employees will benefit from
We provide custom education in such areas as… Leading Change
Leading Through Turbulent Times Building Trust with Key Stakeholders Skills for Success
Human Resource Management and Labor Relations Frontline Management
Human Resource Management
Contract Negotiations and Administration Labor Law
Get Started Today!
To bring the MSU HREE faculty to your organization or to discuss how HREE can help you build a better, more engaging and leaner, more efficient organization, contact Dr. Aneil Mishra at [email protected] or 517-325-3003. Limiting Liability Employment Law Workers’ Compensation Labor Relations
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SEMINAR HOURS
Monday - Thursday, 8:30 am - 4:30 pm Friday, 8:30 am - 3:30 pmOVERNIGHT ACCOMMODATIONS
Overnight accommodations are not included in the seminar fee. MSU has arranged for a limited number of rooms at a special rate. For reservations, call the hotel listed for the seminar you will be attending and refer to the Michigan State University block. This special rate will be removed a month prior to the seminar so make your reservation early.
SPECIAL NEEDS ACCOMMODATIONS
Accommodations for people with disabilities or special dietary needs may be requested by calling us at 517-432-2209. We will do all we can to accommodate you. It would be helpful if you would call at least three weeks before the program.
PAYMENT
MSU’S Federal ID Number: 38-6005984 • Payment must accompany registration.
• Registrants will receive a combined confirmation letter and invoice.
• Certificates will be mailed out upon successful completion of the certification exam and seminar payment confirmation.
CANCELLATION POLICY
• Cancellation four weeks prior to program start: 10% cancellation fee; remainder of program fee refunded.
• Cancellation less than four weeks but at least two weeks prior to program start: 50% cancellation fee.
• Cancellation less than two weeks prior to program start: no refund.
• These cancellation fees apply even if the participant wishes to reschedule to a later date for the same program or a different program. Participants may send a substitute from the same
organization for the same program and date with prior written notice and avoid the cancellation fee. MSU reserves the right to cancel programs when enrollment criteria are not met or for conditions beyond its control. Any additional costs incurred by the enrollee of cancelled programs are the responsibility of the enrollee.
GENERAL POLICIES
• Dress is business casual.
• Please, no audio or video recording.
THINGS YOU SHOULD KNOW
WHEN REGISTERING
Program Information
Program Name: Certified Workers’ Compensation Professional Program Dates:
April 4-8, 2011 June 13-17, 2011 October 3-7, 2011 Marriott University Place Courtyard Alexandria Marriott University Place 300 MAC 2700 Eisenhower Ave. 300 MAC
East Lansing, MI 48824 Alexandria, VA 22314 East Lansing, MI 48824 Tel: 517-337-4440 Tel: 703-329-2323 Tel: 517-337-4440 Program Fee: $2,495
Fee includes course materials, continental breakfast and networking lunch each day.
Billing Information: Check enclosed Pay by credit card
Attendee Information
Last Name: ________________________________________________________________________ First Name: ________________________________________________________________________ Title: _____________________________________________________________________________ Badge Name: ______________________________________________________________________ Organization: _______________________________________________________________________ Address: __________________________________________________________________________ Address: __________________________________________________________________________ City: ___________________________ State: ________ Zip Code: _________________________ Phone #: _______________________ Cell #: _________________________________________ E-mail: ___________________________________________________________________________ For more information or to register, online please call or visit us at http://www.lir.msu.edu/hree/or simply complete the registration form and mail or fax to our Program Coordinator: Carrie Mejorado
Michigan State University 422 South Kedzie Hall
East Lansing, MI 48824 Email: [email protected]
Tel: 517-355-9592 Fax: 517-432-0138
REGISTRATION FORM
Sign Up Today!
Program is limited in size to allow time for participants to ask questions
Early Bird Special $2,245 Save $250 when you register more than 30 days prior to the first day of the program.
To facilitate learning, class size is limited. Register Today! Carrie Mejorado Program Coordinator 517-355-9592 [email protected]
http://www.lir.msu.edu/hree/
Michigan State University 425 South Kedzie Hall
East Lansing, MI 48824-1032
MSU is an affirmative action, equal-opportunity employer.