Thursday 26th March 2009
2008 Annual Results
2008 Annual Results
Financial Year Ended 31st December 2008
Patrick Bensabat,
Chief Executive Officer
Christophe Dumoulin,
Executive Chairman
1
3
Group activities
Company history and activities
Financial performance
2
Business & Decision today
Founded in 1992 In excess of 2,800 projects
implemented in 1600 worldwide clients
Our key success factors :
* Dual competencies required to develop IT systems designed to meet our customers
business needs.
* Partnering with our customers from the
An expert in : * Business Intelligence * Customer Relationship worldwide clients 2800 consultants Turnover of €238.7m in 2008 A strong international presence in 20 countries Listed on Eurolist C in May 2001
* Partnering with our customers from the start to the end of the project : from consulting to continuous improvement, through hosting, management change…
* Delivery models created with our expertise which can be adapted to our customers needs, confines and cultures.
* Customer Relationship Management * e-Business * Enterprise Information Management * Enterprise Solutions * Management Consulting
Business & Decision in figures
2008 Turnover by
activity
Turnover growth
at constant
exchange rates
Employees
2008 Turnover per
Brussels Luxemburg Amsterdam Chester Edinburgh London Oxford Manchester
An international presence
Russia Montreal Morocco Bangalore France* Manchester Sunderland Madrid Geneva Zurich Bern Thun Chicago Philadelphia Atlanta *Paris & PS Aix-en-Provence Tunisia Tel-Aviv Hambourg Waldorff Russia Romania Beijing Dublin Mauritius Bangalore New Delhi Aix-en-Provence Bordeaux Caen Grenoble Lille Lyon Montpellier Nantes Nice Niort Rennes Toulouse Milano0ur strategic partners
•
Strategic partner in Life Sciences, CRM, BI, Identity & Access Management•
Number one partner of Hyperion in Europe, Platinum since 2002, more then 180 mutual customers•
First Siebel System integrator in France, CRM On demand partner in Europe•
•
Gold Partner at Group level with strong relationships in UK, Spain and France•
2008 Best CRM partner Award for ‘influenced revenue’•
Partnerships across Business & Decision expertise (Data Management, Performance management, IEM, CRM…)•
•
1st place in the 2006 Cognos Platinum awards•
Expertise in all Cognos solutions (performance management, budget, reporting and financial consolidation, reporting and analyses…)•
Strategic partner in Information Management (MDM,ETL…)•
Strategic Partner in BI, Risk & Compliance, CRM, IEM, Financials•
SI French Market leader in SAP BI•
Management of major BAP BPC projects•
European Gold Partner and strong relationships in Benelux, UK and France•
Strategic partner in Data Governance/ Data quality (Dataflux)•
A state-of-the-art expertise in Financial intelligence and CPM, risk & compliance (SOX, MIFID, Basel 2,FDA), BI competency Centres, CRM, life sciences, banking.A unique combination of high value skills and expertise
31/03/2009 Business Intelligence • EPM • Purchasing & Supply chain Intelligence • HR analytics • Sales & marketing performance C R M • Multi-channel Customer Relationships • Enterprise marketing • Customer analytics • Customer E-business & Digital Marketing • CEM • E-commerce • E-comms • E-enterprise • E-government • Mobility E I M • Master Data Management • Security and compliance • Federated information • Architecture & Business Business Process Optimisation • Financial process transformation • Financial Consolidation • Life Sciences • Risks and 8 performance management • Risk intelligence • IT Performance Management • Customer strategies Business Process Management • Risks and compliance • Sales & marketing process transformationRenowned worldwide expertise by industry thought leaders
Gartner :
Marketscope for BI & PM Services Western Europe, 2008Gartner :
Gartner :
Magic Quadrant for
BI, CPM
CRM
Delivery
Models
Magic Quadrant for CRM providers, 2008,
North America et Europe
Forrester:
The 2008 and 2009 web design vendor
survey
MDM Institute
"Top 50" MDM
Gartner:
Hype Cycle for Consulting and System Integration, 2008 Consulting in cloud delivery models
E-biz, Web
Enterprise
Solutions
"Top 50" MDM Systems Integrators“Business & Decision had generally high scores in our customer satisfaction survey and received
high marks for being able to deliver on time, on budget and on scope. Clients indicated that
service offerings that provide a BI vision and leadership in BI have worked well. Clients also
indicated that technical skills and experience are good.. »
Susanne Karlsson, Neil Chandler, Alex Soejarto GARTNER - Research
EIM
MDM
1
3
Group activities
Company history and activities
Financial performance
2
Business intelligence and Performance Management solutions
Performance Management Sales & supply-chain optimisation Incentive and commission managementSustainability Sales &
marketing
Risks & compliance
IT Governance
Information distribution, enterprise reporting
Publication, ad hoc reports, analysis, data mining
Data model definition, performance indicators, data management…
Data integration, meta data management, Master Data Management
Business focus : Managing a business in a crisis.
Economic goals: Reducing costs of BI and CPM projects by consolidation and adoption of appropriate delivery models.
Customer Relationship Management Solutions
Marketing Sales Services & contact centres C R M e-services e-CRM CRM analytics, Managing customer relations Customer Strategy ExecutionCustomer references, products, points of sales
Service Oriented Architecture, Business Process Management
Governance and data quality, de-duplication, normalisation
Integration (software package, office automation, mobility), tailored developments
Integration (software package, office automation, mobility), tailored developments
Business focus: Capitalising on knowledge of customers and partners to deliver recurring and profitable projects; innovating through co-creation.
e-Business global solutions
Digital
Marketing
• Consulting
• Marketing
• Innovation
• Technologies
e-commerce
• Customer
channels
• 2.0 basket
• Cross / Up
Selling
Entreprise
portals
• Intranet
• Extranet
Optimisation
&
Performance
• e-CRM
• e-BI
• EFM
Consulting, AMOA, Business expertise
Multi site developments, multi country, multi channel
Framework development .NET, Java, PHP
Framework development .NET, Java, PHP
Business focus : Evolving through a service economy and establishing a direct relationship with the final customer, based on Customer Experience.
Enterprise Information Management (EIM) solutions
Master Data Management / Business Role Management (MDM / BRM) • Master Data references • Rules • Governance & data quality Enterprise Content Management (ECM) • Collaborative portals • Content Management • Enterprise Search • Data filing Security, risks & compliance • Identity & Access Management (IAM) • Role management & segregation of duties • Regulatory Architecture & integration (IT / BPM / SOA) • Processes management • Information integration • Java/.NET dev industrialisation • New architecture models data quality • Data filing• Structured / non
structured data integration
• Regulatory
compliance models(SOA, SaaS…)
Business focus : Enhance information capital throughout company processes through to P&Ls
Economic goals: Reducing costs linked to poor quality data and provide information at the right time and place.
Management Consulting solutions
Business processes improvement Finance function transformation Financial Consolidation Risk management & compliance Sales & Marketing optimisation ERP & IT optimisation IT GovernancePerformance Management
Business Consulting
Change Management
AMOA
AMOA
Business focus : Making sure, through TIC uses, that strategies translate to business results and performance is aligned to market developments.
Economic goals : Industrialising management processes that are not yet standardised and continuous improvement on those that are.
1
Group activities
Company history and activities
Financial performance
2
Sustained growth over the years
300
Turnover
€m
€m
International contribution to Turnover
140 91,2 142,6 202,3 238,7 100 150 200 250 54,2 96,4 115,7 40 60 80 100 120 91,2 0 50 2005 2006 2007 2008 25,5 0 20 40 2005 2006 2007 2008
18
Current operating income and Net Income (Group Share)
Current operating income
€m
9,2
8,0 10,0
Net income (Group share)
€m 7,2 13,2 16,5 6,8 4 6 8 10 12 14 16 5,1 9,2 6,7 -6,7 -6,0 -4,0 -2,0 0,0 2,0 4,0 6,0 8,0 2005 2006 2007 2008 0 2 2005 2006 2007 2008 -6,7 -8,0 -6,0
Controlled headcount growth
A net rise of 300 people in
global headcount during the year
25002800
2500 3000
global headcount during the year
reflecting a cautious slowdown in
recruitment in H2.
Employee Turnover < 10%
Development of staff pyramid
with the integration of more than
300 trainees
More than 2 weeks of training
736 1100 1800 500 1000 1500 2000per consultant
A recruitment policy adapted to
the current economic crisis
0 500
2008 annual balance sheet summary (€m)
Non-Current
assets
64.7
69.5
55.4
Non-current liabilities
13.1
17.1
25.7
Consolidated
Shareholders' equity
42.6
53.2
53
Net 31/12/08 Net 30/06/08 Net 31/12/07 Net 31/12/08 Net 30/06/08 Net 31/12/07Goodwill
44.5
46.8
42
Net assets
17.7
17.6
8.3
Non current assets
2.5
5.1
5.1
Non-current liabilities
13.1
17.1
25.7
Provisions
1.9
1.1
1.8
Financial liabilities
9
14.4
22.9
Other creditors
2.2
1.6
1
Current assets
92
103.2
88.2
Current Liabilities
101
102.4
64.9
Trade receivables
77
81.2
76.2
Other current assets
6.6
19.3
6.7
Cash and cash
equivalents
8.4
2.7
5.3
Trade payables
9.9
11.0
11.8
Sundry creditors
49.8
49.7
42.4
Less 1 year financial
liabilities
31.8
24.7
10.7
Cash and cash equivalent
9.5
17.0
0
Balance sheet complimentary information
Re-negotiation of our
banking covenants at 31/12/08
50,00 60,00