THE TOP 100
and the
RACE FOR SPACE
There are thousands of products fighting in the race
for space on your shelves! The only way they get there
and the position they occupy is by YOUR decision.
Are you betting on the right contenders?
Always remember:
When merchandising, there is a need
for
SENSIBLE DISCRIMINATION!
Did you know?
A smaller convenience store carries
around 4 500 lines, and a bigger OK
store carries around 14 000 basic lines.
The top products in the race for shelf-space
(from 500th to 150th place):
• 500
thplace
5 kg Snowflake Cake flower
• 450
thplace
2 Litre Tropica Pineapple Juice Blend
• 400
thplace
9 Twinsaver Luxury White Toilet rolls
• 350
thplace
A Carton of Peter Stuyvesant Blue Cigarettes
• 300
thplace
2 Litre Coke Zero
• 250
thplace
Braaiwors
• 200
thplace
50 g Packet Knorr Brown Onion Soup
• Frozen Chicken accounts for 5.84% of total sales and Fresh chicken accounts for 1.24%.
• This is the biggest draw card for any retailer and if you are not pricing your chicken correctly, you are losing out on sales and customers.
• The margins made on chicken are very small and the total category cannot make more than 5% GP.
• IQF Chicken is the biggest seller in this category.
• Dominated by Coke 2L which has 22% of the total category.
• The OKFD pricing structure with Coke drives this category very well.
The current top selling categories:
% (total sales)
Chicken
7.08%
Carbonated drinks
3.52%
Soap powders
2.71%
Milk Products
2.43%
Breakfast cereals
2.41%
Disposable nappies
1.96%
Baby Foods
1.96%
(7.08%)
Chicken
Carbonated drinks
(3.52%)
Soap powders
• Because of the shelf life there are multiple weekly purchases. • Milk is very price-sensitive.
• This is the 5th biggest category and is considered an underperforming category in OK supermarkets and needs more attention.
Milk products
Breakfast cereals
(2.43%)
(2.41%)
• Huggies dominates with 38% of the share with Pampers at 24.7% and Cuddlers 14.4%.
• The top seller is Huggies Dry Comfort; it’s the larger packs that pull in the feet.
• Known as a grudge purpose it is no wonder that it is a very price sensitive category and promotions play a big role. Quality is also important.
• Dominated by Nan with 44% of the sales with Infacare in second place with 17%.
• The number one seller is Nido No. 1, 1.8 kg followed by Nan No. 2, 1.8 kg and Nan No. 1, 1.8 kg.
• The 1.8 kg dominates this category with 63% of the sales.
Baby foods
(1.96%)
(1.96%)
Before we get to the top 10 most important
lines for your store, take note of the following:
The top 100 products in the race for shelf-space:
• 100
thplace
1 kg Rama Spread for Bread Tub
• 80
thplace
750 g Kellogg’s Cornflakes
• 60
thplace
1 kg Ellis Brown Coffee Creamer
• 40
thplace
750 ml Sunlight Regular Dishwashing Liquid
• 20
thplace
2,5 kg Huletts White Sugar
• 10
thplace
2 kg Omo Multiactive Washing Powder
• The Cremora brand enjoys 46% of the creamer category. • Cremora 1 kg accounts for 92% of the total Cremora
sales and should enjoy 46% of the shelf space afforded to coffee creamers.
• The Ellis Brown brand represents 38% of the category. • The Ellis Brown 1 kg accounts for 70% of the brand’s
sales and should enjoy 30% of the shelf space.
• The balance of the range should occupy the balance of the space.
• Dominated by Ricoffy 750 g, the number one seller at 15%. As a brand, Ricoffy demands 32% of coffee sales and should occupy 53% of the coffee space.
• Nescafe sales contribute up to 14% of the top 1000 SKU’s.
• Frisco achieves sales of 8% with Frisco 750 g accounting for 44% of the sales within the brand. Frisco should be allocated 6% of the space.
• Nescafe Cappuccino Sticks account for 3% of category sales.
Coffee creamer
Coffee
% shelf space
• This is the 50th biggest category and is a very competitive category dominated by Five Roses.
• Tagless teabags 100’s accounts for 31% of the tea category sales, Rooibos Tagless 80’s make up 15% of total sales and loose tea only 1%.
• Five Roses 100’s teabags should be allocated 17% of shelf space for tea;
• Freshpack Rooibos Tagless, 16%; and • loose tea 2%.
• The top four brands are Five Roses, Freshpack, Joko and Glen.
Tea
Ready-to-eat cereal
Hot cereal
Soap powder
% shelf space
% shelf space
% shelf space
% shelf space
• Weet-Bix makes up 17% of this category, of which the 900 g contributes 49% of the brand’s sales.
• Kellogg’s Cornflakes demands 11.3% of the total category’s sales, of which the 750 g is the best seller and should be granted 9% of space.
• Bokomo Cornflakes contributes 4.1% of sales. The 1 kg is the best seller and should occupy 5% of space.
• Jungle Oats accounts for 39% of this category’s sales.
• Jungle 1 kg does 82% of the brand’s sales and should be given 7% of the space.
• The OK House Brand Oats contributes 8% of sales.
• The OK House brand is actually lacking in space and should accordingly be afforded more.
• The hi foam washing powders should get 80% of the space and the auto washing powders 20%.
• Hi Foam
• Within the hi foam category it is Sunlight that should get 57%
of the space, Omo 25% and the rest sharing the spoils. • The 2 kg pack dominates this category with 66% and 1 kg
19%.
• Auto
• Within the auto category Omo gets the bulk of the space with
49%, Ariel 20% and Skip 14%. The 2 kg size dominates this market with a 58% share.
• The interesting fact on the washing powders is that other brands do not really feature here at all.
• Use your point of sale materials and apply them effectively.
• Actively participate in all promotions – they are there to boost your sales and profit.
• Use your PA system. Have practice sessions with the person making the announcements. Ensure that the text is planned and prepared.
• Involve your staff. Get them excited about promotions and let them contribute their ideas.
• Make extensive use of sampling and wet demos. People love to taste and smell! Food demos move product because they provide a chance for people to taste something they might not buy.
• Catch your customers’ eye through repetition: According to John Stanley, author of “Just About Everything a Retail Manager Needs To Know”, displaying an item or sign in a repetitive way attracts the customer’s eye. “To create this impact through repetition you must keep heights, shapes, colours, direction and sizes identical.” • John Stanley: “Customers believe they know the exact
price of KVI’s. If price is a major motivator for customers
All purpose cleaners
Dish wash
Although these facts are clearly showing you the most popular products and
that you should give them maximum exposure, there are some other basics
you need to follow in order to assist your customers to make the buying
decision easier:
• This is the 49th biggest category and is dominated by Sunlight. • Sunlight rules the roost with 83% and we do not need to
clutter our shelves with many other brands. 3 brands in this category is adequate.
• Make sure that Sunlight 750 ml Bottle and Pouch has the most shelf space at eye level, and make sure you do not run out of stock.
• This is the 51st biggest category out of 117 categories with Handy Andy being by far the dominant brand.
• Handy Andy 750 ml accounts for 20% of the sales, (Lavender 7%, Potpourri 5%, Lemon 5% and Spring 3%).
• Of the 20% shelf space they should occupy Lavender 35%, Potpourri 25%, Lemon 23% and Spring 17%, respectively. • Make sure that Handy Andy has the most space at eye level.
% shelf space
% shelf space
THE TOP 10
in the
RACE FOR SPACE
Remember, they are your best friends.
You should nurture them.
They need YOUR help in order to help YOU!
2 kg Omo Multiactive
Washing Powder
500 g Sunlight
Laundry Soap
410 g Koo Baked Beans
in Tomato Sauce
125 g Simba Chips
2 kg Sunlight Regular
Washing Powder
6 X 100 g NutriDay
Smooth Yoghurt Multipack
2 L Coca-Cola
2 L Sunflower Pure
Cooking Oil
In closing, some food for thought...
When you’ve allocated the appropriate space to these top sellers and added value to the
merchandising, you need to pay attention to the following:
•
Identify opportunities to further promote sales, such as cross merchandising.
o
For example: placing wedges of cheese in a display of ripe red tomatoes
rouses the interest of grocery shoppers to buy something unplanned. In
retail grocery, such cross selling combines inter-department products for
two main reasons: it’s easier for shoppers to find related items, and it
facilitates larger basket transactions.
o
While people are spending more money on weekly household groceries,
competition for market share is more fierce, so a creative mix of cross selling
techniques can give traditional grocery stores a competitive advantage.
o
Theoretically, you can build displays that cross sell products anywhere in
your store; however, remember your shopper is looking for convenience
and combinations that make her trip easier and exciting. She doesn’t want
a roadblock. To test your best placements, walk through your store with a
shopping trolley as though you were a shopper.
•
Intersperse your ticketing.
•
Be innovative with your off-shelf displays.
Be diligent with your pricing. This is one of the top priorities in your business. Your
customer, who is your life-blood, is on the receiving end and is always aware of it!
Did you know?
•
The shopping cart was invented in 1938.
•
Sample stations and other displays slow
customers down while exposing them to
new products.
•
The most profitable area of the store is
the checkout line. This is where, after a
few minutes in the line, you’ll succumb to
the temptation of the candy rack and a
magazine you’ve been paging through.
Visual merchandising:
Visual merchandising is the art and science of presenting the products you sell in the most
attractive way possible, in order to generate traffic, create interest and buzz – and of course,
generate sales!
Many retailers struggle with visual merchandising. After all, we’re retailers, not artists or designers!
Luckily, this is one area where you can improve quickly without having to spend a ton of time or
money.
Here are
5 very useful tips
you can use to
improve your store’s visual merchandising
today.
These range from the simple and obvious—because the simple and obvious are often also
overlooked.
1. Take It Outside
If the weather’s good and you’re allowed to do so, set up a display of merchandise outside your store. This can create a sense of excitement and buzz: consider a “Street Fair” environment, with flags and balloons.
2. Identify Everything
Customers are always in a hurry. Use signage to identify not only departments, but categories as well. This will help customers pinpoint what they need and inspire additional purchases.
3. Embrace All the Senses
Great merchandising appeals to more than just the eyes. Consider how your store sounds, smells and even feels. Are all of these "messages" you’re sending with music, scents, and other environmental factors in keeping with the displays you create? You can evoke senses without addressing them directly. For example, putting a pair of red bowls and spoons with a display of tomato soup can get mouths watering.
4. Use the Spotlight
Lighting attracts customers, much like moths to the flame. Dramatic lighting doesn’t have to be expensive: well-placed spotlights or even a simple table lamp can draw attention to key pieces of merchandise.
5. Change Your Displays Often!
A great display is a great display... The first time the customer sees it, that is. But if the customer sees that same display the following week, and the week after that, it becomes less powerful, boring even... And customers don’t come back to boring stores! Try to change your displays at least once a week.
In conclusion, virtual merchandising is both an art and a science. Approach it with an open mind.
If something doesn’t work the first time round, CHANGE IT! Try something else. We recommend
that you keep a record of displays you’ve tried. After a while, you might start to notice a pattern:
particular types of displays might work well with your customers. Obviously, use those types of
displays more often.
And if something doesn’t work? Change it! Your merchandise is still good, your store is still great:
the stores that thrive are the stores that adapt and change to changing customer behaviour. Just
keep track of results and try new things often!