Verizon Service Group December 9, 2003 Confirmation #5392506
Operator: Excuse me everyone. At this time Tom Rodgers with Verizon has now joined. During the conference all lines will be automatically open through the bridge. If you would like to mute, please use the mute button on your phone or if you do not have a mute button on your phone, please use star six. Mr. Rodgers, you may begin.
Tom Rodgers: Thanks Ben. Happy holidays to everyone. This is the Verizon change management meeting for December. My name is Tom Rodgers. I'm Manager of CLEC Communications for Verizon. Joining me in the room to my left.
Ron Vero: Ron Vero of New York PSC.
Tom Rodgers: Amy Stern, product with Verizon. Joyce Perry (sp?): Joyce Perry, AT&T
Beth Cohen (sp?): Beth Cohen, Verizon. Paul Davin (sp?): Paul Davin, Verizon.
Mike Clancy (sp?): Mike Clancy, COVAD Communications. Natasha: Natasha (inaudible), Vision Technology. Nicole Nixon: Nicole Nixon, Vision Technology.
Lissa Provenzo: Lissa Provenzo, MCI. (Inaudible)
Tom Rodgers: Okay and Elliot Goldberg is out of the room but should be expected back shortly. For those on the conference bridge would you please identify yourselves?
Linda Senne: This is Linda Senne with Verizon. Tom Rodgers: Hi Linda. Can you hear us okay?
Linda Senne: Yes.
Rose Clayton: Rose Clayton, Verizon Tom Rodgers: Hello Rose.
Rose Clayton: Morning.
Ellen McGraw: Ellen McGraw, AT&T.
Tom Rodgers: I’m sorry I couldn’t hear you. Ellen McGraw: Ellen McGraw, AT&T.
Tom Rodgers: Hi Ellen.
Ellen McGraw: Hi.
Gail Gissendanner: Gail Gissendanner from Cox Communications. Jen Segal (sp?): Jen Segal from Broadview.
Dexter Lilly: Dexter Lilly with VARTECH.
Tom Rodgers: Hey Dex.
Dexter Lilly: Morning.
Loriann Ercan: Lori-Ann Ercan with Allegiance.
Tom Rodgers: Hey Lori.
Dave Cohen (sp?): Dave Cohen, Broadview.
Doc Matthews: This is Doc Matthews, Penn Telecom. Hello there Tom.
Tom Rodgers: Happy holidays, Doc. Doc Matthews: Happy to you Tom.
John Boshier: John Boshier, COVAD Communications. Tom Rodgers: Where are you John?
Tom Rodgers: Okay. Happy holidays to you too, sir.
John Boshier: Thanks.
Pam Beattie: Morning Tom. Pam Beattie from DSCI. David Chow (inaudible) MCI.
Tom Rodgers: Thank you.
Pam Beattie: You’re welcome. Nicola Amfa: Nicola Amfa. Tom Rodgers: Hi Nicola.
Nicola Amfa: Hi.
JR Liquefatto: Good morning. This is JR with Global Telecom.
Tom Rodgers: Hello JR.
JR Liquefatto: Good morning Tom.
Carol Yozzo: Carol Yozzo, Verizon. Hi Tom.
Tom Rodgers: Hey Carol.
Kim Brown: Kim Brown, Verizon.
Tom Rodgers: Hi Kim.
Kim Brown: Morning.
Susan Spinney: Susan Spinney, Verizon. Mary Ellen Hanley: Mary Ellen Hanley, Verizon. Tom Rodgers: Hi Mary Ellen.
Mary Ellen Hanley: Hey Tom.
Annmarie Sturtz: Annmarie Sturtz, Choice One.
Tom Rodgers: Annemarie.
Alcina Marques: Alcina Marques, Verizon. Tonya Coates: Tonya Coates, Verizon.
Tom Rodgers: Hey Tonya.
Tonya Coates: Hi.
Michelle Wallace: Michelle Wallace, Verizon Broadband. Tom Rodgers: Michelle, nice to hear from you.
Amy Kwak: Amy Kwak with CTSI.
Tom Rodgers: Hi Amy.
Amy Kwak: Hi Tom. How are you?
Tom Rodgers: Good.
Rich Brauchle: Rich Brauchle, AT&T. Tom Rodgers: Rich, long time. Rich Brauchle: How you doing Tom?
Tom Rodgers: Good.
Gloria Velez: Gloria Velez, AT&T. Tom Rodgers: Hi Gloria.
Gloria Velez: Hi.
Steve Taff: Steve Taff, Allegiance.
Tom Rodgers: Hey Steve.
Steve Taff: Morning.
Judy Simpson: Judy Simpson, Broadview.
Tom Rodgers: Hi Judy.
Tom Rodgers: Good morning Jennifer. Richard Hanley: Richard Hanley with Ntellis.
Tom Rodgers: Hi Rich.
Janis Johnson: Janis Johnson, Launch Now Accenture. Dave Lerch: Dave Lerch, Launch Now Accenture. Jan Tanzer: Jan Tanzer, Verizon.
Tom Rodgers: Okay. Well star six will mute the phones. Are we through? Star six will mute the phones; star six will also unmute it. As far as the introductions, we had published an original version of the meeting material on Tuesday or Wednesday of last week. We had to revise the information and it was distributed on Thursday or Friday. If you’re accessing via the web, the information on the website is correct. And we have the same information in the room. Joyce, you had a question about the agenda?
Joyce: I didn’t look at the agenda. We, I notice we don’t have any wireless (inaudible) that discussion this morning. Can I give you a question to take back for me?
Tom Rodgers: Sure. We can do that as part of the open discussion.
Joyce: Okay.
Tom Rodgers: Are there any new agenda items anyone would like to add to the agenda?
Speaker: (inaudible) migration (inaudible). Tom Rodgers: Yeah they’re in there.
Speaker: Thank you.
Doc Matthews: Tom?
Tom Rodgers: Yes Doc?
Doc Matthews: This is Doc. Could you turn your volume up a little bit more? You’re pretty quiet right now.
Doc Matthews: A little louder.
Tom Rodgers: Okay we have some folks in our room here so mike test is a good time for us to stall for a little time when everybody comes in. How’s that Doc?
Doc Matthews: That’s better.
Tom Rodgers: Great.
Doc Matthews: Thanks bud.
Tom Rodgers: No problem. All right. Let’s proceed with the agenda. As things come up we’ll add to them. Kim Brown has been leading a discussion about the Pennsylvania OSS integration project. Kim’s here this morning to give us an update on that project. Good morning Kim.
Kim Brown: Morning Tom and good morning everyone. I have a brief update this morning but I’d also like to let everyone know that Carol Yozzo is also on the phone and has also become involved with the project and will be on these calls on a going forward basis. And you’ll be hearing more from Carol about PA OSS uniformity going forward. We have been in the process of getting ramped back up to do this conversion. And everyone that is, all of the CLEC’s that are impacted should have been contacted over the last probably four to six weeks about getting profiles resubmitted so that we can get everything cared for for the conversion. And I would just like to remind everyone that if you haven’t sent in a new profile for the conversion that you will be contacted about that profile. We really do need that information in so we can get everything set up and be ready to go with conversion. That’s really the biggest thing that I had and wanted to talk about today and remind everyone of. And I think Carol has a couple items that she would also like to talk to you. So Carol I’ll turn it over to you.
Carol Yozzo: Okay thank you Kim. Yes I’m sure a lot of you have heard my name before in relation to ELSA. Well you’ll be working again on at least CLEC communication aspect of the PA conversion. And I just wanted to quickly recap some of the things you can expect in the coming months. Let me first of all say that I’m basically taking over the role that was formerly held by Ed Amato and you probably worked with Arlene Brock (sp?) and then briefly with John Olsen (sp?). So now I will be your point on contact. We do have several communication media that we’ll be using, some of which you’re already aware of or actually probably most of which you’re already aware of.
There is a website. I’m sorry did somebody say something? Okay there is a website and it’s the Pennsylvania OSS uniformity
website it’s under the BAGT merger commitment. There’s a link under there if anyone has any trouble getting there I’ll give you a way of communicating with me in just a minute. And that is the PA conversion mailbox. This is something you may already be aware of or already have used but the address is cava.clec.communications@verizon.com so if you have any trouble getting to the PA uniformity website drop me a note on that mailbox and I will send you the instructions.
Also we will be issuing a reference guide. Kind of an overview of the whole conversion. That will be coming out in the coming months and as well we will be holding a workshop for all the CLEC’s involved. Again that’s going to be in the time frame of spring, I guess the first quarter of the spring of ’04. But certainly well in advance of your conversion. And then finally you’ll be getting pre and post conversion e-mails directly from me on an individual basis with specific information as needed.
Okay any questions on any of the communications? Elliot Goldberg: Is that website PABA CLEC communication or CLEC communications?
Carol Yozzo: It is communication without an s. Elliot Goldberg: Thank you.
Speaker: And Carol, the link on the website. Is it under doing business?
Carol Yozzo: I know it’s under the BAGTE merger commitment. Let me go back a step and find out how you get to the merger commitment site. Unless anyone else from Verizon knows offhand. Linda might you know that offhand?
Linda Senne: Yeah Carol this is Linda Senne. I think that it’s still on the CLEC’s support site.
Carol Yozzo: Yes it is on CLEC support.
Kim Brown: This is Kim. It’s a specific line item. If you go to the CLEC support site under BAGTE merger commitments there’s a specific line that says Pennsylvania Uniform OSS.
Speaker: So do you start it from www.22.verizon.com? Speaker: slash wholesale, slash CLEC support.
Speaker: CLEC support. Okay.
Kim Brown: Yeah or from the wholesale homepage you can also get to CLEC support under the resources…
Speaker: Library?
Kim Brown: Yeah.
Speaker: All right. Thank you.
Linda: Carol this is Linda (inaudible). I sent over questions to Artie and I think you were copied also from AT&T. Do you have those questions?
Carol Yozzo: I do have the questions. I’m working on them and I’ll get them out to you within a couple of days.
Speaker: Thank you.
Lissa Provenzo: Carol this is Lissa with MCI. Just for clarification purposes is the OSS going to be converting over to the East business rules. What about the directory listing? Will that follow the GTE BLGTE region as far as the business rules go?
Carol Yozzo: Yeah, well yes with a little bit of explanation there. It will not change for you but we are in the process of converting the East over to the end user listing structure, as you’re probably aware. The West is already in the end user listing structure and what we’re, the plan calls for the former West, former GTE to remain in the end user listing structure and the East will coincide with that.
Lissa Provenzo: Okay and although the old documentation was very well detailed it did not identify that difference so the (inaudible) on that. So will the new documentation posted on your website identify that that it will be different, the business rules for directory listings?
Carol Yozzo: I’ll make a note of that and make sure that it’s addressed.
Lissa Provenzo: Thank. I mean it was very detailed other than that.
Kim Brown: This is Kim. Lissa I just need to make sure I understand the question that you’re asking. You’re asking if the former GTE business rules for directory listings will still be in place post conversion?
Lissa Provenzo: Correct.
Kim Brown: I think we need to take that question back because we should be moving totally to the East business rules.
Carol Yozzo: That’s correct Kim. It’s not that the business rules will be the same but, as the West but you will be using the East business rules however we will not be changing the format of the listings from the West and just the listings format. So the format will follow the West. But as long as we get… Kim Brown: Well if East and West will both be on end user listings format in Pennsylvania at that time, by that time.
Lissa Provenzo: Okay well I’d just appreciate it if you could take a look at your documentation. Thank you.
Carol Yozzo: Okay any other questions on PA conversion communication?
Speaker: Carol as it relates data (inaudible) website there’s two separate categories. BAGTE mergers for the East and BAGTE merger for the West. Under each one of those there is a link Pennsylvania OSS uniformity. Is the data contained in either place the same?
Carol Yozzo: I believe the link takes you to the same place. It’s from two separate sources. You can get there from the East or the West but it’s the same link that it’s taking you to.
Speaker: Okay thank you.
Carol Yozzo: Okay any other questions? Well then I’ll turn it back over to Tom.
Tom Rodgers: Thanks. Linda since we’ve already touched on the website could you give us an update on the website enhancements?
Linda Senne: Okay sorry I’ve been muting my phone.
Tom Rodgers: No problem.
Linda Senne: Okay yeah, okay. Might as well do the website update. Hi everybody this is Linda Senne and this will be the last time that we’ll
be talking to you about the website in 2003. So I just wanted to make you aware of a few things that we’ve done recently. For order samples on the website R26 is new for ordering (inaudible) services also known as identarange (sp?) in the Verizon South footprint and ringmate (sp?) in Verizon North. There is a mapping guide for other ordering scenarios and there is also a direct link to the East ordering tip that is included in the local ordering guide for the same service.
R25, P27 and U22 are all CLEC to CLEC samples. They were launched towards the end of October so I just wanted to kind of remind everybody that they are out there. Let’s see also forthcoming for the fourth quarter of 2002 they are working on resale PBX and platform hunting samples for both the East and the West.
Speaker: Great. Do you know if they’re going to do all different types of hunting? Like sequential, circular or just straight line?
Linda Senne: Honestly I don’t know but I’ll find out. I think normally what sample orders has done is they’ve tried to pick out the scenarios that are used most frequently, you know in real orders and based their order samples on that. So they may try to do you know a sample order and then add some additional information to allow, you know kind of change that order for different types of sequencing. But I’ll follow up with Steven Cuddle (sp?) on that.
Speaker: That would be great for platforms, right?
Linda Senne: Um, yeah, yeah. Sorry did I not say that, sorry. Okay for customer education and web based training I just wanted to let you know that at this time the schedule for 2004 has not yet been completed but it should be coming out and it will be sent out through change management group before the end of the year. So be on the lookout for that. They’re also working on some enhancements for web based training and again those notifications will be sent out when the web based training enhancements are live. So just be on the lookout for that.
Other changes to the website as a whole. We are still diligently working at cleaning up and getting content revised, enhanced, etc. as necessary so they can be transitioned off CLEC support into the new home where it belongs. We’ve done a lot of work to make sure that that, you know even within the new section be it doing business, systems and measure whatever you can directly access the information even if it exists on CLEC support from the links. But we’re actually trying to get it moved so that the difference would be that the URL may change. In other words you may not see the CLEC support verbiage in the URL. The URL could change. And again this is an ongoing process. It looks like completion of the CLEC support site contents transition to it’s new home is not probably going to be complete until at least I’m going to say mid year of 2004.
We’re also working to revise the establish and maintain section under doing business. This section today represents what is commonly referred to as getting started. It takes you to information both in the resale and CLEC handbooks for volume one, getting started and for the CLEC guide in the West getting started. Towards the end of the month that link will have been, it will look like the new look and feel of the website. And all the contents that exists in those handbooks today and in the CLEC guide today has been transitioned to new look and feel so that the information will actually be directly there without having to go to the handbooks or to the CLEC guide to get it. So that’s something that should be forthcoming towards the end of the month.
Poles and conduits is also a new section that will be added to maintain and that should be rolling out sometime in the January time frame. I’m coming down with a cold so right now off the top of my head I think I’ve covered it all.
Tom Rodgers: Thanks.
Linda Senne: Any questions?
Gloria Velez: Yes this is Gloria Velez from AT&T.
Linda Senne: Ok.
Gloria Velez: Relative to the ordering samples I thought I might have heard previously that there was work underway for LSOG six.
Linda Senne: Yeah we are actually all web documentation (inaudible) training (inaudible).
Gloria Velez: I’m having a hard time hearing you. Someone’s rattling pages.
Linda Senne: Oh is this better? Gloria Velez: Yeah thank you.
Linda Senne: Okay between web documentation as we like to classify it is the order, local ordering guide, web based training and sample orders at least from a local ordering perspective. All of that content should be transmitted to LSOG six at that same time. We’re actually meeting next week to begin planning’s for our 2004 sort of like time frame so it should be happening I’m going to say probably first quarter 2004 is when I think we’re targeting but we don’t have an exact date yet. So I’ll give an update on that probably for next
CMT to let you know what are plans are for exactly when we hope to transition to LSOG six.
Gloria Velez: Oh okay. Cause LSOG six you’ve made available for quite some time now.
Linda Senne: Yeah I know.
Gloria Velez: Okay.
Linda Senne: There’s just, there’s been so much going on that it’s been hard to get it all updated. And it’s something that we are, I mean everybody is working on it it’s just that honestly through the holiday season I don’t think we’re going to have anything ready until the first quarter.
Gloria Velez: Okay. And you might have also previously mentioned the order samples for the DID and DOD. I thought that was forthcoming but I might not be recollecting accurately.
Linda Senne: Yeah that one is not sounding familiar to me.
Gloria Velez: Okay. I had thought that there were a lot of questions coming in and because there were a lot of questions coming in that’s what prompted the work activity to go ahead and put the scenarios together.
Linda Senne: I’ll do a follow up with Steven Cuddle. If I can get an answer from him before the end of the call Tom then I’ll just let you know, if I could just maybe interrupt or interject and provide an answer on that.
Tom Rodgers: Sure just give me a heads up…
Linda Senne: Okay.
Tom Rodgers: …and we’ll interrupt the discussion. Linda Senne: Okay great thanks.
Gloria Velez: Okay thank you.
Teresa Castro: Linda this is Teresa Castro calling from VARTECH.
Linda Senne: Okay.
Teresa Castro: I’d (inaudible) you mentioned that you were going to be adding information on poles and conduits to the website and I was hoping that it would also include information for may mid moves for custom work. (Inaudible)
instructions for doing that but I was never able to find the complete instructions and the website or if there’s any exceptions to the rules that I, it looks like I have the right information but it was never placed on the website anywhere. I’m going to forward that to you if you think it’s something that might be added.
Linda Senne: Yeah if you go ahead and forward that to me. I was made aware that there was a question regarding mid moves and we are investigating that now. I can’t tell you exactly when. I know that there is information within the business rules, probably within the usage notes and so forth but we’re actually investigating what other type of information there is out there. I mean I do believe that there are certain conditions you know for when mid, you know new versus moving of a mid and so forth but I can’t speak to it intelligently enough without further investigation.
Teresa Castro: That’s great. I just wanted to make sure that I’ll send what I have to you and just to let you know that it’s on it’s way.
Linda Senne: Okay great. Thanks. Joyce Perry: Linda, Joyce Perry.
Linda Senne: Okay.
Joyce Perry: Do you have on a website (inaudible) services? I could not find any (inaudible) and I have been searching for that.
Linda Senne: USOG for the basic centrix (sp?).
Joyce Perry: Yes.
Linda Senne: I honestly don’t have the USOG’s memorized so I’ll have to, that’s another one that during the call I’ll send out some messages and see if I can find out if there’s any, I would think that they should be, you’re saying that you have access to the USOG’s through the…
Joyce Perry: We found 489 in the South and we couldn’t find anything for the North or just basic centrix services.
Linda Senne: Are you looking for the platform (inaudible).
Joyce Perry: Platform.
Linda Senne: For platform service?
Linda Senne: Okay. Basic Centrix platform. Joyce Perry: That’s correct.
Linda Senne: Okay. All right let me, I’ll look into that and I’ll see if I can get back to you guys during the call.
Joyce Perry: Great thanks.
Lissa Provenzo: Linda this is Lissa with MCI. I know you’re going to provide an example for (inaudible). I’ll send you an e-mail cause we also have a drop aerial wire example as well. Just something you know every once in awhile you have those requests. You know there the easiest orders to get through sometimes so.
Linda Senne: Aerial wire?
Lissa Provenzo: Yeah sorry. I mean if you’re going to do a bid move (inaudible).
Linda Senne: Okay I’ll take a look at that as well. Lissa Provenzo: All right. Sorry.
(Inaudible)
Linda Senne: Yeah your e-mail’s coming back to me Tom. Tom Rodgers: Very good. Yes Doc?
Doc Matthews: Would it be possible for your guys to consider putting a site map on the website?
Linda Senne: A site map, okay. There’s not, (inaudible) with you. Doc Matthews: Like I have a document that I pulled from the website about once every six weeks or so and they’ll come looking for it and I you know under the old website I used to be able to find the thing in two minutes. Now I spend on average twenty to thirty minutes looking for it and you know if you saw my desk you’d understand why I have to print a new copy every time. And even just right now while we’ve been doing this discussion I’ve did this look again for the document just as an exercise to see how long it would take me to find it and I still can’t find the thing. And I mean it’s critical to all of us because it’s the ASR NCNCI codes for (inaudible). And it’s a great spreadsheet but you know when you lose it you’re SOL. And if we had a sight map I’m sure I could find it a lot faster than pulling my hair out looking through the revised and improved site.
Linda Senne: Yeah I’m going to say and this is just without having looked myself I think that because if I recall correctly the ASR NCNCI codes (inaudible) for ASR for Uni information is from a local perspective and that’s still exists on the CLEC support site under I think probably customer documentation.
Doc Matthews: Uh uh.
Linda Senne: No it’s not?
Doc Matthews: Uh uh.
Linda Senne: Resources? (Inaudible) documentation. Doc Matthews: Tried all three.
Tom Rodgers: Why don’t you get back to me Linda.
Linda Senne: Yeah I’ll have to look into that but I think that has to do with, that’s the reason we’re trying to clean up that old site because some of that stuff isn’t as easy to find as we’d like it to be.
Doc Matthews: Uh huh. It isn’t as easy as it was. So you know if we had a site map it might be a lot easier.
Linda Senne: Yeah I’ll definitely look into that. And I can talk to IT about that.
Doc Matthews: Okay.
Linda Senne: Okay?
Doc Matthews: Thank you. Linda Senne: All right is that it?
Tom Rodgers: Isn’t that enough Linda?
Linda Senne: Yeah I think that’s enough. Thank you.
Tom Rodgers: Happy holidays (inaudible). The next agenda item is a discussion on lion’s share and lion’s split scenarios. For most of 2003 we have have pending enhancements that address several lion’s share and lion’s split scenarios and today (inaudible) several (inaudible) migration scenarios. Product line management approached us for input on how we should proceed with the volume of migration scenarios that we are seeing. I think we probably have
twelve to fifteen of them. So normally our process would be to take the oldest one and the highest rated one first and proceed with implementation. And product management asked us to ask you if that was still the appropriate. Paul has a summary of those in hand for discussion purposes now but if we’re going to get into a detailed discussion of them we reserved time in the afternoon for a, you know pull them on out and look at them and compare them.
Paul: Yeah I really was just going to talk about the reason why we weren’t going to do this and Tom did most of that already. But basically where we are is we’ve got quite a number of change requests and migration scenarios in some of the (inaudible) multiple migration scenarios within them. And what we really need to do is where we, before we expend a lot of resources doing a lot of migration scenarios we want to make sure we’re doing the right one and if we look at them as Tom described the way we normally would our sense is that they’re not, we wouldn’t be doing the right ones first. So we want to make sure that we’re all on the same page on which areas we really should be addressing first, first, second, third (inaudible) or somehow help us to make sure that we’re doing the right thing. So that’s, at a real high level that’s sort of tough to get into the individual ones, describing them getting into detail (inaudible). Speaker: Do we have a list of the ones that we’re going to be considering so that at lunch time we can take a look at it.
Tom Rodgers: Sure they’re at the very last page of your handout. (Inaudible)
Tom Rodgers: You’ll be familiar with them (inaudible). (Inaudible)
Speaker: The first three on the list are the three recent ones we just got from (inaudible).
Tom Rodgers: We’ll rate those this afternoon.
Speaker: And then as you go further down the list there’s some older ones. I’m not sure if some of those there’s still even any interest in or you know what degree, high, medium, low interest. As Tom was saying we’d like to prioritize. You know if we’re going to work on these let’s make sure we get the most important ones first. Let’s make sure you understand what the request is. Do we want it East, West, everywhere? You know size, just, what comes first basically, where do we spend the resources first?
Speaker: Amy have you had an opportunity to look (inaudible) what level effort and work would be involved. Like a major rehaul of the system,
you know likely coding. I mean have you had an opportunity to kind of give us an idea too that maybe our priorities might be a little bit different.
Tom Rodgers: Let me take that one. From an organizational perspective Paul Stein (sp?) has the responsibility to look at the initial requirement document and Amy and product line management helps prioritize Paul’s development effort. And I should introduce Beth as now having ownership of change management from Paul. So Beth Cohen has change management responsibility and Paul has the business rules.
(Inaudible)
Speaker: I take a lot of credit Paul for figuring out how to get out of here.
Speaker: How long were you in here for?
Paul: This was my second year.
(Inaudible)
Speaker: My guess is (inaudible) long haul.
Speaker: I will be….
Speaker: Separation package?
Paul: Long haul, yeah. As Tom said I will be doing the (inaudible).
Speaker: Are you taking over like Mike Tookman’s (sp?) area? With the business rules?
Paul: What he was doing the last few months, yeah. (Inaudible)
Speaker: We’re joined at the hip here and we’re a tag team and we try to actually keep each other informed.
(Inaudible)
Speaker: (Inaudible) introducing this discussion is if there’s any migration requests that you feel is important that’s not on this list let us know that too. Like I said our goal is to work on the most important ones first. If there’s something missing that’s important we need to know that as well.
Tom Rodgers: Exactly.
Speaker: When is (inaudible)?
Tom Rodgers: I’m sorry I think we had two people speaking at the same time.
Ellen McGraw: This is Ellen McGraw. Can we go through the list and figure out what the dates were when (inaudible) submitted. And also which, what is the CR number associated with them?
Mike Clancy: Well I can tell you the first three were submitted last week by me. This is Mike Clancy from COVAD. As a result of participation in a couple of (inaudible) collaboratives where the discussion there is voice language and the concern that (inaudible) a product to migrate to. (Inaudible).
So I think Tom was trying to move the speaker closer. So the reason those are in there is to really facilitate the collaboration that’s going on in the industry. So that’s why they were put in and they were put in kind of last week. Verizon was kind enough to put them on the agenda for today with the rest of these migration conversations. The other ones, some of these I think actually exist from a CLEC perspective today we can do these but on Verizon’s side of the interface it’s a pretty manual process. So I think what we’re talking about developing there is maybe the mechanization to facilitate those on the Verizon side of the interface.
So I think there was a lull about a year ago where we sat down and went through I think it was three different migration scenarios including one in sharing at the two, (inaudible) at the two year. One question I would have is (inaudible) goes away as an available product but I also know that the SEC, SEC’s direction there is that it would go away as a UNI but it could be available as a resale product. So I don’t know if CLEC’s are interested in discussing anything going to line sharing where it would be a resale type product. So that may be something that (inaudible).
Elliot Goldberg: In these scenarios Mike, and maybe I’m just (inaudible) right now they’re (inaudible) products Verizon offers and I don’t see something here that would be an (inaudible). Let’s just say for arguments sake we want, there’s a retail customer who has Verizon data and they now want to come to us and we choose to use the DRL filing which would mean to migrate the voice from retail to retail but we want to leave the data with (inaudible). Which of these would encompass that?
Speaker: I don’t think it’s on the list. So that might be something we want to (inaudible).
Speaker: Yeah, yeah. If it’s not on the list it means we haven’t gotten a request for it so yeah we can certainly….
Elliot Goldberg: About a year ago I say some stuff in the flow through meetings that looked like it was a possible thing to do but we haven’t been able to put it together to do it. So I question whether it really is a possibility.
Speaker: One of the things I think we’re interested in here is whenever these were put in the industry was as it was at that point and as it is where we’re at this year the industry kind of changed.
Speaker: Right.
Speaker: Not the way that we want. And that still, we don’t know what those changes are yet. So you know in view of what is and what could be I think that’s the context we need to address these in and then decide on a prioritization basis what’s most important to the industry and go down the list.
Elliot Goldberg: Right and if I have to submit that one I will but as I say I thought it was in a flow through meeting about a year ago so it may already be in the hopper some place.
Speaker: I think you know whatever it is your thinking it’ll come to. Maybe you could think about that (inaudible). I don’t know if that answers your question.
Speaker: Yeah I mean I guess as far as getting into the detail I guess what I would like to suggest is we can get through the rest of the agenda and then get back to this and fill whatever time we have left available to us to drill into it and then maybe if we still have a little bit more to do on that finish and do that as part of a (inaudible).
(Inaudible)
Speaker: Well Bob’s having an operation today. I want to go see him in the hospital which means I want to get out at three.
(Inaudible)
Speaker: We can’t have people talking at the same time. It’s hard to hear and listen.
Tom Rodgers: I’m sorry. The question has to do with mapping scenarios. The situation is that as Mike said the CR’s will assume sometimes
they covered multiple scenarios so if you look at the last page of the document sometimes there’s one CR to several scenarios. So you don’t get a clear one to one. And I think Mike summed it up pretty well as far as you know the times have changed recently and we need to make sure we’re working on the right stuff. So we can help map those this afternoon.
Speaker: This time we think what we’re going to try to do here is to provide in between meetings and we’ll provide a mapping of the CR numbers to the scenarios so that folks have some idea of what CR’s at the moment are (inaudible) production capabilities to do that and I think we can really make that happen.
Speaker: Okay.
Tom Rodgers: Moving I guess down the agenda Sue are you, have you joined the call yet? Mary Ellen are you covering for Sue.
Mary Ellen Hanley: I am here. I think she was planning to give an update on the business rule engine if that’s up next on your agenda.
Tom Rodgers: Yes that was it exactly. Mary Ellen Hanley: Let me send her a quick IM. Tom Rodgers: Okay thank you.
Sue: No I’m here I was muted. I’m sorry. Can you hear me? I had my phone on mute, muted and I’m like hello. It’s not usual that people can’t hear me. This is a business rule engine update. We held a demo on December 4th. I had provided a commitment to these two demos. I ran into technical difficulties so I was unable to do the one before Thanksgiving. Held the demo on December 4th for anybody that wanted to attend to kind of just go through and re-look at the new business rule engine with the (inaudible) on there to make sure that you know people could get around and knew how to find things and pulled down the download report. As of this point in time I really didn’t have any issues. Have had conversations with some CLEC’s or had issues submitted on you know some general things we were looking at.
I know one of the things that had come in was that the preorder transactions used to be sorted so that the enquiry came before response. Now due to the new sorting which is being sorted by the transaction name the response comes before the enquiry. So that is something that they are going to fix in a later release. Other than that though there isn’t anything that’s jumping out at me. But no major issues with it. We consider that the business rule engine implementation into the new format was successful. We’ve done extensive reviews to make sure everything mapped over correctly so we’re just
wanting to put the business rules out. It will be going out, it will be on the web by Thursday and you know if anybody has any issues you know how to reach me. Are there any questions on the business rule engine?
Gloria Velez: Sue this is Gloria Velez. I was just curious relative to the core IDL. When you mentioned earlier on the preorder transactions were now being alphabetized rather than the way they used to be. We had that same issue on the IDL and I was waiting to hear back because each method within the IDL is now sorted by an alphabetical sequence.
Sue: I did investigate it on the order side. You do submit in a query to change management for the core IDL.
Gloria Velez: We spoke at length when you had one of those demo calls.
Sue: Oh yeah I took that from the business rules. I did not know we were seeing the same thing in the IDL. I can check on that. I may have missed something. I did follow up on the business rules. I didn’t know, or I didn’t take it that it was the same thing going on with the IDL.
Gloria Velez: Yeah I think I may have even had e-mail add on it because I had to explain what I was referring to.
Sue: I believe that was one, maybe we sent that one to the IDL folks. I know I spoke to you there’s something going on with (inaudible) it does go to a different group of people. I will check to see if there’s anything going on with that. Again I really don’t have a follow up; I really wasn’t running with that one. I apologize. I can look into it.
Gloria Velez: Okay thank you.
Sue: Any other questions? Okay Tom with that I’ll turn it back over to you.
Tom Rodgers: Sue I don’t want it back. You talk (inaudible).
Sue: You want me to talk (inaudible). How was the weather? Did everybody get snowed under? Was that brutal? My sixteen minute commute took two hours on Friday. I don’t want any more snow. (Inaudible). Okay turning it back over to you. That’s the weather report.
Speaker: Poor Tom is trying to get used to not living in Texas.
Tom Rodgers: Don’t pull a Sue is what I learned on that situation. Speaker: I spoke to you in Pittsburgh. All we can say about you people crying about the snow is wah, wah, wah.
Speaker: (Inaudible) east coast people can see is that you deserve it.
Speaker: With our football team I’ll take that compliment.
Tom Rodgers: Well let’s get back to the agenda I guess. We have pretty much the same situation with the bulletin process and the topics in the series status. As you guys have probably noticed there were about twenty some odd management folks about two weeks ago. Several of them had joined us here at (inaudible). We also have a organization that is probably all of two weeks old. Tom Kirsk is no longer the Director of the WCCC and his replacement has been on the job six days maybe. I have broached this topic with him as far as the quality of the bulletin. I have sent the change request that came in yesterday on improvement of quality of the bulletins but he is dealing primarily with staffing and other issues and other work to get participation back in the January time frame.
Speaker: So you’re saying we won’t break that today?
Tom Rodgers: Well if I understood it correctly it was to improve the quality of the bulletin. Now that was kind of the purpose of having the WCCC present at the call was to address those issues.
JR Liquefatto: May I ask a question please?
Tom Rodgers: Sure.
JR Liquefatto: This is JR with Global Telecom.
Tom Rodgers: Hi JR.
JR Liquefatto: Since I’ve been put into this position of trying to become part of the change management public service commission and the whole nine yards I’m missing something and when you just said the WCCC bulletin is there a bulletin that comes out periodically?
Tom Rodgers: I’m sorry my language wasn’t as clear as it needed to be. The bulletin is sent out via e-mail through the Verizon change management distribution list and it notices the CLEC community of system impacting conditions. Either an outage or an impairment.
JR Liquefatto: Got you. Okay I get this.
Tom Rodgers: That’s what I meant by a bulletin. JR Liquefatto: Thank you.
Tom Rodgers: And we have as far as past discussions received input from the CLEC community that we need to improve the timelines of it and the completeness of those documents. And we had started down the path again with Tom Kirsk and his organization of approaching that subject and now with his replacement and timing we’re kind of starting, the topic doesn’t start over but the players have. Which kind of sets me up for the status of the topic 73. It’s still in that same situation. We still own the CLEC community language. The remaining issue appeared to be tied to a description (inaudible). I have nothing new to offer other than an explanation that the entire organization chart that existed two weeks ago has been turned upside down now. We’re having to introduce CP to a few folks that are taking over positions where they have had no exposure to change management at all. So I hope you all understand. It was a, (inaudible) my opinion I’m not, I’m not confident that we will have this condition changed or have new language until the February meeting. I just don’t think I have enough business days this year to work that issue.
(Inaudible)
Speaker: Did Tom leave or…
Tom Rodgers: Tom I think had the responsibility for one of the MNC centers.
Speaker: Is it one of the centers or all MNC’s? (Inaudible)
Speaker: Yeah not all of them. Speaker: And so he’s in charge of…
Speaker: Yeah didn’t he take Mike Redman’s place? So that would be like New York and Massachusetts?
Tom Rodgers: So to answer your question Lissa the transition period was very short and he was willing to accept new responsibilities.
Tom Rodgers: I asked for participation at this meeting and didn’t get it. I’ll continue to ask and escalate if I don’t. The entire issue is really the WCCC’s to work and to get them to participate.
Speaker: Tom let me just ask you a question (inaudible) does that mean you are going to start change control (inaudible) early? It’s scheduled for one o’clock. It’s now eleven.
Tom Rodgers: We could if you want to.
Speaker: No I prefer not.
Tom Rodgers: That’s fine.
Speaker: Okay good.
Tom Rodgers: I mean I learned my lesson once about getting ahead in the schedule and people showing up to the afternoon session and we’re not there.
Speaker: Tom we could if you want (inaudible).
Tom Rodgers: I guess I need to ask, before we get off on a tangent I just need to, topic 73 questions?
Mike: Yes after the meeting in terms of (inaudible) what are the take aways that (inaudible) understand you know in terms of what’s available and what’s not available in terms of their experience with change management products. You know what are the other things they want to discuss in topic 73. (Inaudible) John distributed it via e-mail, John Boshier. I think you got a copy of it.
Tom Rodgers: I do.
Mike: I don’t know what the other CLEC’s if they got it and what they’re feedback is but I think it kind of puts a stake in the ground in terms of one of the things that CLEC’s find troublesome and meddlesome about the process that they want to address. I don’t know if (inaudible) did some brainstorming and came up with (inaudible). But I think you know given that there’s transition there that maybe it’s an opportunity also to look at issue 73 as a this is what we think is (inaudible). Sent out, one of the challenges I see with the progress, they haven’t been involved in this so I don’t think (inaudible). I’m not trying to label anybody. (Inaudible) CLEC’s present something one way and Verizon responds to the next day and then the CLEC’s respond to that the following. So you’re kind of committed to a very, very long resolution process. I don’t know if there’s a way to take that out of this process and turn it into like a
you know collaborative, some kind of a working process where there’s more (inaudible) focus on whether the issues, what can Verizon change (inaudible). I don’t know if that’s possible or not.
Tom Rodgers: If you’re suggestion is to form a sub team to forward the issue just looking at the calendar this year your expectation is we don’t try to do this this year isn’t it.
Mike: No, no, no. What I’m saying is with all the transition that’s part of Verizon, you have a new leadership team (inaudible) that issue. So you know if gives it, I think it affords an opportunity to present at least what a group CLEC stance is in our (inaudible) in the process, what we need to work on in the process.
Tom Rodgers: And that was the intent of 73, to provide you with that opportunity. So should I take what you sent as enhancements to 73 or do you want to expand that?
Mike: I think it discusses what’s being discussed.
Tom Rodgers: Right.
Mike: And then okay in terms of what I tried to do in terms of the other issues is there are process issues and then there’s expectation issues. So I think part of the challenge is that outside a set of expectations based upon nothing really. So you know it’s either their experience in the change management process and it’s either a positive experience or a negative experience or sometimes positive and sometimes negative. So what I tried to develop after having this conference call is okay what did I do on that conference call that worked (inaudible) expectations where you know maybe we map out the process. You know a change request goes in and then what happens. Until it’s either decided upon as yes or no. I also included you know what I heard you talking about which was forecasts that aren’t included in the change process. How so we include that in the change process? Is it valuable (inaudible) and that kind of stuff? So that we can get used to you know CLEC submits a change request it’s (inaudible). What’s that CLEC’s expectation of (inaudible)?
Elliot Goldberg: That’s a good point Mike. We took it, the document that John sent out as sort of a challenge and we started going back to page one of the thirty-one page change rule document working our way through saying what changes we would like where. We’re still in the process of developing (inaudible).
Elliot Goldberg: No, no I know that but you said what so we said okay let’s start with the thirty-one page document that exists and start working our way through it. We haven’t (inaudible).
Mike: I think what he wants is a good place to start because from a customer supplier relationship.
Speaker: Right.
Mike: And I think they’re kind of interdependent, so…
Elliot Goldberg: Right. But I think the point that you made of the time schedule is good. I’ve been looking through my old archives. I haven’t found it yet but it is the summer of two, three years ago is the closest I can come at this point. We sat in this building with Mike Toothman (sp?) and Verizon change management presented a time schedule, sequence of events for change management.
Tom Rodgers: That’s still online.
Elliot Goldberg: If you can find, I haven’t found it on the website that just means maybe I can’t find it.
Tom Rodgers: It’s under, it’s at the OFS (inaudible) home site under documents and it’s right below the agreement. All of the process notes are still there.
Elliot Goldberg: Maybe we should start there and from that come up with a clear understanding of what the time sequence of events is and what, we’ll look at what we would want also is from a more mature aspect is how long something should stay in status new, how long should it take to develop the requirements, how long should it take to place it on the schedule so that we can start forecasting, you know for arguments sake as Mike would say. Closes at change today, gets ranked next month, theoretically takes two months to get scheduled for a requirements development, takes two months to develop the requirement, takes four months to get it on a schedule and implementation could be next month. And then we can start tracking ourselves, if you will, and I realize that may be a bad word to use.
Tom Rodgers: Yeah, that’s a bad word.
Elliot Goldberg: How well we start comporting to that schedule.
Speaker: But it is also – it’s also a poll used to determine whether or not it’s appropriate to escalate or not. And then, you know, if there’s an escalation process, what’s the expectation on escalation.
Elliot Goldberg: Right.
Speaker: If I go to Cob and escalate and then I go to Bev and say, “Bev, what, escalate (inaudible)” you know, things like that, what is my expectations on that with a decision on the escalation.
Elliot Goldberg: According to the rules now, five days but I don’t think that’s realistic.
Speaker: Well, my experience is that is not going to happen. So, you know, that – that – you know, the issue is if that – if that isn’t what happens, the escalation to the next level, that didn’t happen – you know, so what – what’s the protocol that should be followed for this?
Elliot Goldberg: I agree with you.
Speaker: Because today I -- you know, it may be documented but I don’t think – I don’t think we need a signing (inaudible) very, very well. The Board (inaudible) rules.
Elliot Goldberg: Right. And I think that these rules would, with minor enhancements or some enhancements, were basically developed a number of years ago and as a group we have geometrically increased our wisdom and knowledge in the process.
Tom Rodgers: Okay. Can I ask for input other than Cobad (sp). Or can I ask for Cobad’s input. John, are you out there? Is he going to –
Speaker: He said he had to go –
Tom Rodgers: Okay. He’s coming.
Speaker: But he was on that – he was on that poll. Tom Rodgers: Okay. Anyone else?
Lissa Provenzo: I was just going to say I think we are pretty close on the definition.
Tom Rodgers: Yeah.
Lissa Provenzo: If you can get it to us – I know it’s the holidays, it might be hard. But if you can get it to us before the meeting, we can –
Tom Rodgers: You see, I don’t think it’s – we left the hard one for the last one which is the actual description of what a type 2 is in the present environment and given the holidays. I am just not optimistic that I can introduce a topic in the settlement concept and get back to you by, what is it, January 6th – 6th or 13th.
Lissa Provenzo: The meeting is the 13th of January.
Tom Rodgers: Yeah. But I have to get ready a week before. So on my schedule the 6th is when I have to publish. So I really don’t have much – much time to – February really is the most – for that timeline we should go to – Lissa Provenzo: You know, we should wrap it up no later than February since we started in August.
Tom Rodgers: Right.
Lissa Provenzo: And, you know we don’t have to email – Speaker: Or if you get five or six pages –
Lissa Provenzo: Or if you –
Tom Rodgers: I think it does fit. I want to make progress on it so that there is a high level agreement on what you submitted so far and to close as much of it as we can. And I guess ask for – I assume it is a middle letter to modify the agreement.
Speaker: Well, you can. I mean, whatever the two parties agree, is it possible to get something to them mid way between the January meeting and the February meeting so that when you do meet on the February – Tom Rodgers: That would have been ideal, yes. Yes. Okay.
Male Speaker: As I recall, and I don’t want to be the (inaudible), better than I do, this was just recently filed by Verizon in the various States. Tom Rodgers: It was. It was --
Male Speaker: There was no joint – there was no joint – but there was a -- I remember – did they request a letter supporting it?
Tom Rodgers: In California – the (inaudible) was filed in California with a letter of agreement filed by all parties.
Tom Rodgers: The entire agreement. So, I guess to summarize, (inaudible) okay. I think we have agreement on probably five of the six topics that are out there. We should probably move on – memorialize that and take it – you know, proceed to the next –
Lissa Provenzo: Right. Also we can split it in phases where you feel that it can be approved – you know, you don’t have to publish it on the 6th. Maybe we could discuss some of the things you think are going to be approved by the 13th, the ones that you have to –
Tom Rodgers: That’s a good compromise. Yeah, yeah. Lissa Provenzo: And then that way –
Elliot Goldberg: And email by the 13th it doesn’t necessarily have to be –
Tom Rodgers: Right.
Elliot Goldberg: It could be supplemental email.
Tom Rodgers: Okay.
Elliot Goldberg: That helps us from phases to phases.
Tom Rodgers: Yeah. I hear you. And that’s the discussion we need to have.
Speaker: Yeah.
Speaker: But we (inaudible) agreed to.
Tom Rodgers: Yes.
Speaker: I think that’s a good idea. On the web site (inaudible). Speaker: That’s an excellent idea.
Tom Rodgers: We can (inaudible) what we have oral agreement on. Male Speaker: And it probably means (inaudible).
Tom Rodgers: We will get it in the process. That’s a good way to proceed.
Speaker: I am only doing 23 and a half hours a day. Speaker: They have pills for your condition.
Tom Rodgers: Then we can address the – that gives me time to – to address – time to descriptions and to receive the feedback on the other stuff. Lissa Provenzo: (inaudible).
Tom Rodgers: What we can agree to is to get it done and work on the other stuff.
Lady Speaker: I just need to say obviously when Tom started to tell me about – about Section 73 and it was like – so, you know, I – I – from my perspective, and he and I had this discussion before the committee. But from my perspective it was like, obviously I need to get up to speed here on what is involved, what the back and forth has been and I need a little time. So I will be the one to hold up my hand to say, you know, what am I doing here to push it off. So – so it’s got the – some viewing, you know, from my perspective and I would feel very uncomfortable being in this new position and having something now, you know, come to the table that I know literally nothing about that I probably have to get some input from other parts of the business about. So –
Tom Rodgers: And those other parts of the business may also be (inaudible) –
Lady Speaker: Right. Right. Tom Rodgers: Stay on this –
Elliot Goldberg: The other thing to say on this, you just walked into the middle of a war zone. Ground zero –
Speaker: I think you have gone quite a bit (inaudible) war zone. At least I am developing definitions around (inaudible) beyond war zone.
Lady Speaker: We work for better.
Speaker: And I think that – that the (inaudible) have made progress in developing some understanding of the – how things get (inaudible). That is suitable to like (inaudible) change benefits package. It works for Verizon. Speaker: And also, I think, that you – you report to Kathleen, is it?
Speaker: I am sure it’s Kathleen – either/or. Lady Speaker: I don’t believe –
Tom Rodgers: Yeah, you – you guys have to understand the magnitude of the change. This wasn’t just replacing Beth and Paul. This was big.
Speaker: I think Tom was promoted.
Tom Rodgers: I am still stuck with this.
Lissa Provenzo: He is no longer (inaudible) head controller.
Tom Rodgers: No, no.
Speaker: I don’t know and I know that is something that we actually have to work on because I know we have to change the escalation process on the web site. We are aware that that’s something we have to do. So, you know, right now I would probably end up going to several different people to say, okay, are you the one I need to go to?
Tom Rodgers: Exactly.
Speaker: So I can’t, you know, say exclusively it’s X, Y or Z. Lissa Provenzo: Maybe in January –
Speaker: I think that’s what we are hoping.
Lissa Provenzo: All right. Because I was going to encourage you to engage in a conversation with Mary, George and Kathleen because they are very aware of this type 1, type 2.
Speaker: Actually, Beth and I haven’t had an opportunity to talk about this either. So, I mean, I got up to speed a little bit with Mary-Ellen but she was here the last time.
Lissa Provenzo: So what – so the WCC, the CERT group, the (inaudible) control –
Lady Speaker: Everything has changed.
Lissa Provenzo: So different VTs (sp), different –
Tom Rodgers: Yes.
Lissa Provenzo: So we don’t know where? (inaudible) president of the company.
Lady Speaker: That we know. Tom Rodgers: But that discovery –
Lady Speaker: (inaudible) today, who would they go to? Joyce Perry: Right now – I mean –
Tom Rodgers: Sorry, Joyce.
Joyce Perry: Right now – right now I can tell you the two steps of escalation. One would obviously be to Tom first and to me second. After that I honestly can’t tell you where to go. We haven’t figured that out.
Speaker: In January, do you think – I know that we will be working with our account management team but, like, the CERT group – I know Monica Moore is in town. She is no longer the director of the CERT group and they’ve lost a few people there.
Speaker: So who replaced Monica? Do you know Tom? Speaker: I mean I don’t know where we part this. (inaudible) Tom Rodgers: Maybe we should just take the action to update everybody in the organization in January.
Male Speaker: Right.
Tom Rodgers: But where we are sitting right now is really a bunch of people we don’t know and we have to make sure we are able to function. I think they have –
Lissa Provenzo: Right. Because I know –
Joyce Perry: I think they – one of the things that – that we are working with right now. Because this was done in such a short time frame, everybody knew there were functions that had to be covered. And so there – while someone may actually today cover that function for a period of four to six weeks until it’s explored out, all of the changes, that there may be a person who is kind of sitting in that position, that may not be the person who is sitting there
three weeks from today. And so we are all trying to now work out – especially the escalation processes because we know that’s something that we absolutely have to publish. So I would say that’s probably being worked on first. But right now people have kind of been put into positions – make sure that these functions are covered. So if I give you a name now it very well could change and it’s only going to cause chaos.
Lissa Provenzo: And prepare as well for platforms, that hierarchy. Elliot Goldberg: Sure. Sure.
Tom Rodgers: I think your accounting would be primary. Lissa Provenzo: (inaudible).
Elliot Goldberg: (inaudible) publish it, be addressed in January because Kathleen has the standing and (inaudible) to notify of changes.
Lissa Provenzo: Okay.
Male Speaker: We may want to come up with topics in January if they have to change –
Lissa Provenzo: Yeah, I will.
Joyce Perry: (inaudible) and I are also talking because we have, you know, similar kind of -- different venues but – but similar kind of functions. So – I mean I think that we are now trying to take a look at each other’s readings to see how they energize, how they are different, what – what is it that – because, again, with resource – with Verizon losing its many resources, Verizon is now trying to make sure that we are not duplicating efforts, that we are using our resources in the best way possible to meet the needs of our – of our customers. And so, you know, we are all now trying to talk to one another just to make sure that – that we have got things in line and that we know that what each other is doing. So, actually in January, I think Kathleen and I agreed that we were going to go to each other’s meetings.
Elliot Goldberg: From Metcalf (sp) perspective, in any case, we think this is the meeting where system changes and interface changes should be discussed and (inaudible) meeting where operational processes and procedures and issues are discussed.
Lissa Provenzo: (inaudible) are both new and can afford – are you going to plan to attend the change control meeting in person to get up to speed and – coming January and February.
Joyce Perry: I – I –
Lissa Provenzo: I think it is important.
Joyce Perry: Well, I actually – Tom and I talked about the fact that I knew that I wanted to be at least at the first two and then we would evaluate from there and see what the need was and so – I will at least be here today.
Lissa Provenzo: Yes.
Joyce Perry: And I will be here in January. Speaker: I am going to release it. Lissa Provenzo: You are? Okay.
Male Speaker: I plan (inaudible) that general area. Tom Rodgers: Okay. So what –
Male Speaker: I don’t know that I physically will be at the meeting but I will (inaudible).
Tom Rodgers: To summarize the topic 73 discussion, what I think I heard was that we would red line those issues where we have agreement on and prepare a revised theme agreement of those conditions or language inserted.
Speaker: Okay.
Tom Rodgers: And will proceed with updating the web site and – and/or a letter to, you know, whatever we need to do to memorialize agreement on those topics. We still have open the type 2 regulatory description and we have other issues then that have come in that will be entertained in January as stand alone issues. And that way we can make progress in some of those we have agreement on and work the issues that need to be worked. Anybody disagree with – Good.
Joyce, you had a question about line (inaudible) guarantee?
Male Speaker: I don’t know how (inaudible) with that – what the commission (inaudible) the original. Like we have to get a copy of the agreement (inaudible) the same way. I don’t know if you get a letter from a secretary. We wouldn’t have (inaudible) –
Tom Rodgers: You want to know about it. Fine.
Male Speaker: And I don’t know how that is going to -- I think the same process –
Tom Rodgers: Okay.
Male Speaker: -- would be sufficient.
Joyce Perry: And I know that was one of my questions when I first – was how do I do this.
Tom Rodgers: We’ll discover that together. It should be – Male Speaker: It was part of the 271.
Lady Speaker: Okay.
Male Speaker: So when 271 was approved the change management process was approved as part of that.
Speaker: Okay. How – what –
Speaker: Part of 274 –
Speaker: (inaudible) commission receive something separately. And 271 said we are going to have change management process with the commission (inaudible). This is it.
Tom Rodgers: There was a compliance issue that was satisfied. So –
Male Speaker: Part of the 271 (inaudible) PMG evaluated something called relationship and change management (inaudible). So any – I guess any alterations to the process would have to be approved under the (inaudible).
Speaker: (inaudible)
Speaker: Okay. And, Tom, you are in change – starting tomorrow, also. And I can’t tell you – you have to call Carol. Please call.
Joyce Perry: I don’t think that right now we are any different than a lot of organizations and companies out there that are --
Tom Rodgers: Okay. Well, at least – at least we have agreed on some details.
Speaker: I understand that the way you spell relief for the PSC is R-O-W-L-E-Y.
Lady Speaker: It’s just that we enjoyed working with you and we will miss you.
Speaker: Thank you.
Lady Speaker: It was nice working with you.
Male Speaker: I am going to business ad but it’s still in the PSC and I don’t know. I am just – does that mean that you are the (inaudible) –
Speaker: I have no idea. I just know I am told to report (inaudible) tomorrow. Okay. That’s where I will be.
Speaker: Did you keep the phone number?
Speaker: I think so.
Speaker: Now, my question that I want you to take back is (inaudible) migrated from online wireless. Does (inaudible) notification get sent to CLEC?
Tom Rodgers: Yes.
Speaker: It does.
Tom Rodgers: We have an enhancement program that will identify that it was lost to a wireless provider. I think that’s (inaudible).
Speaker: Today it would be just (inaudible). Tom Rodgers: Straight language.
Speaker: And then you have an enhancement (inaudible). Tom Rodgers: Are there any other new CLEC issues for discussion this morning?
Doc Matthews: Tom, quick question.
Tom Rodgers: Go ahead.
Doc Matthews: Just looking at the 2000 schedule, I was punching it into my calendar.
Tom Rodgers: 2004?
Speaker: 2004, yes.
Tom Rodgers: That’s what you said.
Doc Matthews: Yes, this terrible headset here, you know. October – the October meeting is listed for the 13th, which is a Wednesday. Was there a reason why we were doing it on Wednesday instead of the normal Thursday? Tom Rodgers: Holiday. Holiday here in New York. Columbus day. Doc Matthews: Gotcha. Thank you.
Tom Rodgers: That’s the day where if I show up at 10:25 I could be in the building all by myself which happened last year.
Doc Matthews: Does that mean you are not Italian?
Tom Rodgers: I am going to the parade next year. Okay. Are there any new issues to discuss?
Speaker: I have a real quick question.
Tom Rodgers: Sure, go.
Speaker: There has been a tremendous amount
