RML Quarterly Report

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RML Quarterly Report National Network of Libraries New England Region

Quarter 4 Year 2: February 1, 2013 through April 30, 2013

Executive Summary- Note staff changes, major accomplishments and challenges

The fourth quarter of option year 2 brought more change to the New England Region. In mid-February the RML office moved from the Shrewsbury campus to the main medical campus in Worcester. Even though the distance was approximately 3 miles it has brought change to the office. With the RML staff being on the main campus there is greater opportunity for the staff to interact with other library staff and other professional and hospital staff. There is also a greater opportunity to attend lunch time lectures and special events that highlight issues facing the medical profession.

Mark Goldstein left his position in the RML as network coordinator the same day as the move. Within the fourth quarter a new Education and Outreach Coordinator was recruited and hired. Meredith Solomon started work on April 22, 2013 and will be handling network membership, Docline, Linkout, the Hospital Advisory Group, the Knowledge Management Community of Interest and a number of other projects. We have welcomed her and look forward to introducing her throughout the region.

This quarter also brought a lot of activity in our Focused Outreach efforts. Much of the planning and preparation work came to a closure and the training was executed. Two notable projects were the Train the Trainer program for the University of St Joseph’s Dept of Social Work and the Peer Leadership Project of the Montachusett Opportunity

Council/Joint Coalition on Health.Additional projects were three MedlinePlus train the trainer and one PubMed train the trainer programs for a few HOSA chapters in the target area.

The COI programming year also came to a close. Three webinars were held this quarter: Once Upon a Time, There was an Evaluation Report that People Actually Read, Top 10 Things Every Health Communicator Needs to Know about People, Conducting Outreach with Immigrants in Your Area.

In addition the NER offered drop in PubMed chat sessions. Four were scheduled with an average of 18 people in attendance for each. Two PubMed Basics webinars were offered to the region this quarter, averaging 12 attendees. One PubMed class was held in person at the Central Maine Medical Center and there were several site visits to Community Colleges.

Network Infrastructure

Regional Advisory Committee (RAC) activities

The Hospital Library Advisory Group met March 21, 2013. We had 15 people in attendance. There was an in-depth discussion on the role of the HLAG and how the HLAG can assist local hospital libraries and librarians. A small sub-group has put together a SWOT analysis based on the discussion which will be used to facilitate future discussions and formulate a new charge for the HLAG.

Information Technology and Transfer – Brief narrative describing activities promoting MedlinePlus Connect, personal health records, Clinical and Translational Science Awards (CTSAs), and Regional Extension Centers (RECs)

Evidence Based Health – Brief narrative of programs to assist the information professional in promoting evidence based health information, including e-science initiatives.

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Assessment and evaluation activities/data

This quarter we received some compiling evaluation statistics from the regions Clear Conversations Project. These showed an increase in comfort level participants when they has a list of questions to ask the doctor; asked questions; asked the doctor to slow down when he or she is speaking too fast; asked the doctor to explain medical words they did not understand; repeated back what the patient thought the doctor said to make sure it was understood; brought in prescription medicines, over the counter medicines, and supplements to the doctor and explained how you took each med. The pre and post also sought to identify what specific actions participants would take as a result of the workshop and one thing learned about health literacy.

Also this quarter a number of pre/posts surveys were distributed within the Focused Outreach program. Outreach

All newly funded awards and projects – Title, Lead Organization, City/State

Institution Project Type City/State

MA College of Pharmacy Express Library Digitization Award Boston, MA UMass Graduate School of Medicine HSPP Funding for Loaner Laptops Worcester, MA Fitchburg High School HOSA Student Leadership Sponsorship Fitchburg, MA Quabbin Reg. High School HOSA Student Leadership Sponsorship Barre, MA Wachusett High School HOSA Student Leadership Sponsorship Holden, MA St Joseph University Social Work Internship Outreach Hartford, CT

Maine Medical Center Archives Digitization Portland, ME

Leominster Public Library Program Sponsorship Leominster, MA

Baystate Medical Center Technology Award Springfield, MA

Hartford Hospital Express Outreach-Wiser Training Hartford, CT

MA AHEC HOSA Sponsorship Sponsorship Worcester, MA

University of New England Technology Award Biddeford, ME

Update of ongoing major project (funded at ≥ $15,000) Update of ongoing major project (funded at ≥ $15,000)

Project: Supporting eScience Learning and Practice through the New England Region Lead Organization: Lamar Soutter Library, University of Massachusetts Medical School

Key events for the fourth quarter of the 2012-2013 e-Science subcontracts included the following:

• Fifth annual University of Massachusetts and New England Librarian e-Science Symposium was held on April 3. • Publication of the third issue of the Journal of eScience Librarianship in March

• Analyses of the evaluations of the e-Science portal user surveys and interviews with the e-Science portal advisory and editorial boards and portal staff.

• Science Boot Camp planning group met and worked in subgroups to plan Science Boot Camp which will be held at UMass Amherst June 12-14th_.

There were close to a hundred attendees at the April 3rd_{e-Science symposium. The symposium’s agenda included a} morning keynote on the working partnership between the Supercomputer Center at UCSD and the UCSD Library, a

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poster session that included fourteen posters, and an afternoon panel session that included a researcher active in the DataONE NSF cyberinfrastructure project, two library science PhD candidates, and the director of a library data consulting service. Readership of JeSLIB continues to climb; with 2383 full text downloads of JeSLIB articles in March. During the e-Science symposium, a moderated group discussion about JeSLIB was held and participants’ feedback was noted. The responses to both the portal user survey and focused interviews with the members of the portal advisory and editorial boards and portal staff were compiled and summarized. Elaine Martin, Donna Kafel, portal chairperson Regina Raboin, and evaluation consultant Nancy LaPelle discussed the results of the surveys and made plans for discussing them and recommendations for restructuring the boards and future meetings at the upcoming portal board meeting in early summer. The Science Boot Camp planning group met twice in person and on the phone once to plan the presenters and agenda for the June 12-14th_{Science Boot Camp which will be held June 12-14 at UMass Amherst.} Project: Development and Implementation of Data Management Curriculum

Lead Organization: Lamar Soutter Library, University of Massachusetts Medical School

The last quarter of the NN/LM NER Data Management Curriculum project spanned the months of February to April 2013. The major outputs during this period was the accumulation of content from the curriculum module partners at Marine Biological Laboratory and Woods Hole Oceanographic Institute, Northeastern, Tufts, University of

Massachusetts at Amherst, and UMass Medical School. By the deadline of April 16th_{, the partners met for their final} meeting at UMMS and successfully presented their content, and then deposited their content into the Wiggio platform. Project partners are currently editing the content produced, and the next step will be to work with the IT team at the Lamar Soutter Library to mount the modules in an online format for open publication. This process included formatting the content into a consistent digital form. In addition to the module content, the project partners have produced several additional case studies to augment those produced by the IMLS-funded Data Management Curriculum Frameworks. The team’s evaluation expert is reviewing these cases are also being to formalize the case presentation into a consistent format. The deadline for mounting, case editing, and open publication is by the end of summer 2013 since the partners require the resources to teach in the autumn of 2013. Other project activities for this period include the additional publication of the final lectures, activities and analyses to accompany the cases for the NN/LM NER’s 15-week Scientific Data Management course being piloted at Simmons College GSLIS

https://sites.google.com/a/vt.edu/scientific-research-data-management-simmons/.

The team had also adapted the NN/LM NER project’s 15-week educational content to create a curriculum for a two-day research data management workshop for regional librarians in the NN/LM MAR region. This course took place on April 9th_{and 10}th_{at UPenn’s Medical School in Philadelphia. The NN/LM NER project content is also being excerpted} for a chapter on Research Data Management in Sandy Wood’s textbook “Health Sciences Librarianship.” The project team submitted its first working draft of the chapter on April 18th_{. Lastly, the project coordinator Andrew Creamer} published a blog post on the e-Science Portal Community Blog about creating activities for the NN/LM NER data management curriculum ( http://esciencecommunity.umassmed.edu/2013/03/19/crossing-that-bridge-we-have-come-to-teaching-students-how-to-manage-qualitative-data/) and he presented a poster at the UMass Medical School e-Science Symposium on the NN/LM NER project Implementing a Case-Based Data Management Curriculum

(http://works.bepress.com/andrew_creamer/13/). The NN/LM NER team plans to publish two additional communications on the Portal regarding the project. The first will be about involving librarians in the creation of institutional data policy and the view of researchers of librarian involvement in the process based off of interviews on May 1st_{2013 of health sciences researchers drafting an institutional data management policy that includes the library at} Newcastle University Medical School (see iridium: institutional research data management project) and a final

communication will publicize the completion and open publication of the NN/LM NER data management curriculum. Project: Public Health Information Access

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The PHIA project supports the purchase of licensed resources on behalf of public health departments in the New England states, Colorado, Kentucky, Arkansas, Maryland, Alaska, Wisconsin, Indiana and Hawaii. Hawaii was just added this quarter. Continuation of this project assures continued access to resources, training and support. The project aims to add additional states throughout the project. Oregon’s public health department and Resource Library have

expressed strong interest in participating in the project. An evaluation plan was conducted and the project is continuing its progress in light of evaluation results and continued funding. Project principals have been communicating with NLM (both Network Office and NCHSR) on a monthly teleconference.

Project: Partners in Information Access for the Public Health (PHPartners)

Lead Organization: Lamar Soutter Library, University of Massachusetts Medical School

The Partners in Information Access for the Public Health (PHPartners) is a collaboration of U.S. government agencies, public health organizations, and health sciences libraries. The goal of PHPartners is to help the public health workforce find and use information effectively to improve and protect the public's health. The purpose of the project is to maintain and enhance the content of PHPartners website, http://PHPartners.org. Hathy Simpson serves as the Content Manager for the website.

Enhancements to the PHPartners.org website this quarter included completing the review and editing of the Health Education Resources Module on the online tutorial, Public Health Information and Data; expanding links in the category, Individual State Data on the Health Data Tools and Statistics topic page; creation of a new subcategory, Fellowships, on the Bioterrorism topic page; redesign of the Healthy People 2020 Structured Evidence Queries (HP2020 SEQs) home page to include beta SEQs that have been formulated by librarians but not yet reviewed by subject experts; addition of completed SEQs in the Healthy People topic area, Maternal, Infant, and Child Health; adding a new field to the HP2020 SEQs feedbackform so that users can share their use of the SEQs; reviewing and archiving older files on PHPartners.org to meet 508 compliance; and review of an upcoming topic page, Public Health Informatics. Major project activities included designing and creating the poster presentation, Healthy People 2020 Structured Evidence Queries for PubMed: Practice Informed by Research, to be presented at the Medical Library Association (MLA) 2013 Annual Meeting; discussions with the NLM Office of Health Information Programs Development about an evaluation project of

PHPartners.org; taking part in Consumer Health Information Services Survey; and preparing for an update of

PHParnters.org and the HP2020 SEQs at the Public Health/Health Administration Section Business Meeting at the MLA 2013 Annual Meeting.

Project: RI Welcome Back Center Community Health Information Literacy Outreach Project Lead Organization: Rhode Island Welcome Back Center at Dorcas Place, Providence RI

The RI Welcome Back Center (RI WBC), based at Dorcas International, is a statewide initiative designed to help unemployed/underemployed internationally educated medical practitioners re-enter their professions or alternative health careers in RI. To help participants achieve their goals, we provide ESOL instruction; re-credentialing/licensing support; clinical exposure opportunities; US healthcare system acculturation activities; licensing preparation study groups; and career planning/job development services. The goal of the RI WBC Community Health Outreach Project was to improve health literacy and awareness of reliable online health information among RI’s minority populations, with emphasis on the Hispanic/Latino community, while promoting the use of Medline Plus. Our primary partnerships included the Community Health Workers Association of RI and RI Latino Public Radio: A task force consisting of 10 RI WBC Participants was recruited and trained using the Community Health Workers Association of RI “Essential Skills” curriculum while incorporating Medline Plus as a primary online resource and tool in community outreach. Said task force arranged for and facilitated presentations at adult education centers, social service agencies, places of worship and other locations throughout the Rhode Island and nearby Massachusetts communities encouraging awareness of the availability of online health information and focused on the use of Medline Plus as a secure, accurate and free

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source. Approximately 2,000 adults, including community leaders and healthcare providers, received the information via small to large group presentations as well as brochures, social media tools and finally – on air segments. Said task force also prepared recordings of health information segments and public service announcements that broadcasted on RI’s Latino Public Radio.

Presentations and training provided by RML staff -

Activity Name, County/State, Estimated # of

Participants, Activity Conducted Remotely

Date Staff Member Title Location # of

Participants

Mode

2/6/2013 Michelle

Eberle

MedlinePlus: Trusted Health Information for You

Fitchburg, MA 10 In-person

2/14/2013 Eberle hosted Cindy Olney

Once Upon a Time: There was an Evaluation Report People Actually Read

Shrewsbury, MA 68 Distance

2/14/13 Myrna Morales Code4lib Chicago, IL 25 in-person

2/21/2013 Michelle Eberle

Fitchburg, MA 7 In-person

2/22/13 Michelle

Eberle

NN/LM NER Update Shrewsbury, MA 15 In Person

Leominster, MA 7 In-person

2/26/2013

Stephanie Friree MedlinePlus Training Barre, MA 7 In-person

3/6/2013 Eberle hosted

Susan Weinschenk

Top Ten Things Every Health Communicator Needs To Know About People

Worcester, MA 60 Distance

3/6/2013 Michelle

Eberle

Top 10 Things Ev Hlth Comm Needs to Know

3/9/2013 Michelle

Eberle

W. Hartford, CT 30 In-person

3/14/2013

Stephanie Friree PubMed Searching

Session Worcester, MA 15 Distance 3/21/2013 Michelle Eberle MedlinePlus: Trusted Health Information for You

W. Hartford, CT 10 In-person

3/28/2013

Session Worcester, MA

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Distance 4/2/2013

Session Worcester, MA 14 Distance 4/10/2013 Michelle Eberle hosted Lorena Sprager Conducting Outreach with Immigrants in Your Service Area

Gardner, MA 3 In-person

4/18/2013 Stephanie Friree PubMed Basics Worcester, MA 17 Distance

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4/29/2013 Stephanie Friree PubMed Lewiston, ME 26 In-person

Exhibits

The John Hancock Sports and Fitness Expo at the Boston Marathon was a success with 307 visitors to the booth over the three day period April 12 – 14.

Other Staff Activities

Classes, publications, and resources developed by RML staff – Title, Medium, Submitted to MLA Educational Clearinghouse (yes/no)

Title Medium Clearinghouse

Final Report, NN/LM NER Healthy Communities COI Report n/a

Brief narrative of other notable staff activities arranged chronologically, 1-2 sentences per item

Date Activity

2/4/2013

Elaine Martin - met with Regina Raboin (Tufts), Donna Kafel (UMass

Worcester) and Nancy Lapelle (RML Evaluation consultant) to begin analysis of escience portal board interviews as part of larger Escience evaluation

2/6/2013 Elaine Martin - met with Rong Tan (Simmons College, Boston) about future

data management course collaborations between the RML and Lamar Soutter Library and Simmons

2/6/2013 Elaine Martin - With Donna Kafel and Andrew Creamer (UMass Medical) taught

Scientific Data Management Course to Simmons students

6-Feb Myrna Morales - Karen Dahlen

2/7/2013 Elaine Martin - Participated in regionally sponsored Science Bootcamp planning

meeting hosted by UMass Amherst. Bootcamp to be held in June.

2/12/2013 _{Elaine Martin - Served as Co-Instructor with Carol Jenkins (University of North}

Carolina) for NLM/AAHSL New Director’s Symposium webinar on the topic of new roles for librarians and leadership

2/12/2013

Michelle Eberle - hosted Sabrina Kurtz-Ross, guest speaker, for the NN/LM Consumer Health Coordinators teleconference

2/13/2013 _{Elaine Martin - With Donna Kafel and Andrew Creamer taught Scientific Data}

Management Course to Simmons students

2/15/2013 RML moves to new location

2/19/2013 Elaine Martin - With Lisa Lang and Angela Ruffin (NLM) and Karen Dahlen (PHIA

consultant) participated in phone call reporting on the public health access project. Elaine Martin (PI).

19-Feb

Myrna Morales - Presenting to Simmons Library School science reference class on the escience portal

Management Course to Simmons students

2/21/2013 _{Elaine Martin - met by phone with Jake Carlson (Purdue), Donna Kafel, Andrew}

Creamer to discuss collaboration with NER activities in data management and Data Curation Profiles from Purdue.

2/21/2013 Elaine Martin - met with Donna Kafel and Nancy Lapelle to plan evaluation for

Escience Symposium and Science Bootcamp as further evaluation components of regional escience program.

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2/21/2013 Mary Piorun - Option Year 1 Budget questions received 2/21/2013

Michelle Eberle - attended Digital Storytelling class at Montachusett Opportunity Council

2/22/2013 _{Elaine Martin - met by phone with Kevin Read (NLM Associate), Andrew}

Creamer, Angela Ruffin (NLM) to plan Kevin’s spring associate’s project as part of joint NNO, NER sponsored escience project

2/22/2013 Michelle Eberle - blogged for BHIC

2/25/2013 _{Elaine Martin - met with Regina Raboin, Donna Kafel, and Nancy LaPelle to}

analyze portal user survey responses as part of larger Escience evaluation

Management to Simmons students 2/27/2013

Michelle Eberle - met with staff at the Worcester Recovery Center to help them strategize their plans to expand library services

27-Feb Myrna Morales - Assist state association with libguides migration

2/28/2013 Elaine Martin - with Mary Piorun participated in NLM Focus interview with Tom

Conuel regarding NER article 3/4/2013

Elaine Martin - Participated in interview for NER Outreach Coordinator position

3/5/2013 _{Elaine Martin - Hosted and participated in the in person meeting for Science}

Bootcamp Planning Committee at the Lamar Soutter Library

3/5/2013 Michelle Eberle - attended CAHSL meeting and presented a NER update

3/6/2013 _{Elaine Martin - with Donna Kafel and Andrew Creamer taught Scientific Data}

Management Class at Simmons 3/12/2013

Michelle Eberle - met with University of St. Joseph Dept of Social Work student project coordinators in Hartford, CT

3/13/2013 Michelle Eberle -NER hosted MLA Webcast

3/15/2013

Michelle Eberle - hosted the Clear Conversations Working Group teleconference (Health Literacy COI project)

3/18/2013 Mary Piorun - Discussion with Dan Wilson regarding Disaster Preparedness

3/19/2013 _{Elaine Martin - met with Donna Kafel, Andrew Creamer and Nancy Lapelle}

regarding NN/LM, MAR evaluation for scientific data management class we will be teach for that region in Peril

3/20/2013 Elaine Martin - with Donna Kafel, Andrew Creamer taught Scientific Data

Management Class at Simmons

3/20/2013 Stephanie Friree - NER hosted Systematic Review class

3/21/2013 _{Elaine Martin - with Mary Piorun convened and participate in NER Hospital}

Library Advisory Group meeting at the Hoagland Pincus Center, Shrewsbury

21-Mar Myrna Morales - MedlinePlus Connect meeting

3/21/2013 Stephanie Friree-NER hosted Systematic Review class

3/22/2013 _{Elaine Martin - with Raquel Abad and Donna Kafel participated in NER EScience}

Symposium planning meeting

3/22/2013 Michelle Eberle - blogged for BHIC

3/25/2013 Michelle Eberle - attended the Healthcare Experience Design Conference

3/27/2013 _{Elaine Martin - with Donna Kafel, Andrew Creamer taught Scientific Data}

Management class at Simmons

3/28/2013 Elaine Martin - Hosted and participated in Boston Library Consortium Board of

Directors meeting at UMass Shrewsbury Campus, networking activity

3/29/2013 Elaine Martin - arranged meeting with NER escience team and LSL team with

Kate Thornhill Simmons student to plan Fall internship investigating regional, subject and local data repositories and open access

4/1/2013 Elaine Martin - Hosted Kevin Read, NLM Associate for onsite visit and training

opportunity

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4/2/2013 Elaine Martin - Hosted Kevin Read, NLM Associate for onsite visit and training opportunity

4/2/2013 Michelle Eberle - attended the Simmons Leadership Conference

4/2/2013 Stephanie Friree-Professional Training: PubMed for Librarians: Intro to PubMed

4/3/2013 Elaine Martin - Hosted NER 5th Escience Symposium—103 attendees

opportunity

4/4/2013

Michelle Eberle - hosted the Clear Conversations Working Group teleconference (Health Literacy COI project) NLM Fellow, Kevin Read, attended.

4/4/2013 Stephanie Friree - Professional Training: Pub Med for Librarians: Mesh

opportunity

4/8/2013 Elaine Martin - with Donna Kafel and Andrew Creamer taught Scientific Data

Management for Libraries at UPenn for NN/LM, MAR—39 attendees

4/9/2013 Michelle Eberle - provided Kelli Ham with MedlinePlus train-the-trainer materials

4/9/2013 Stephanie Friree - Professional Training: PubMed for Librarians: ATM

Management for Libraries at UPenn for NN/LM, MAR—39 attendees 4/11/2013

Stephanie Friree - Professional Training: PubMed for Librarians: Building and Refining your Search

4/12/2013 Elaine Martin - with Lisa Lang and Angela Ruffin, participated in presentation by

Deloitte regarding CDC Digital library for public health professionals model for collaboration and expansion of existing NLM digital public health library project

4/12/2013

Stephanie Friree - Professional Training: PubMed for Librarians: My NCBI Customization

16-Apr Myrna Morales - TEDMED streaming

Management to Simmons students

4/17/2013 Michelle Eberle - provided tech support for the NLM AAHSL Fellowship

4/19/2013

Michelle Eberle - attended the HSNHVT meeting in White River Junction, VT. Cindy Olney from the OERC presented and led an appreciative inquiry session

4/22/2013 Mary Piorun - First day for new Education and Outreach Coordinator

4/22/2013 Michelle Eberle - was interviewed by Thomas Conuel for NLM In Focus

Management to Simmons students 4/24/2013

Stephanie Friree-Professional Training: Webcast Searching the Psychiatric Literature

4/25/2013 Meredith - Attended Packing Your Digital Go Bag webinar (PNR sponsored)

4/29/2013 Meredith - Created Quinnipiac Univ. Health Science Library DOCLINE Record

4/29/2013

Michelle Eberle - met with Anne Conner, new Health Literacy COI Leader, to plan for coming year

4/29/2013

Michelle Eberle - provided Andrew Pleasant from Canyon Ranch, with a summary of NER health literacy efforts for the Institute of Medicine Report

4/29/2013 Stephanie Friree - Central Maine Community College - Site Visit

4/29/2013 Stephanie Friree - Southern Maine Community College - Site Visit

4/30/2013 Stephanie Friree-Lakes Region Community College - Site Visit

2/11/13-2/15/13 Myrna Morales - Code4Lib

2/21/13

-5/30/13 Myrna Morales - Data Science 4 Librarians Class

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Attachment 1 - Quarterly OARF summary data: RML staff activities Attachment 2 - Quarterly OARF summary data: Subcontractor activities

Attachment 3 - Subcontractor quarterly reports - List of subcontractor quarterly reports for this period List of project Quarterly Reports for this period:

Institution Name Project Title

University of Massachusetts Medical School Providing Ubiquitous Access to Public Health Departments

RI Welcome Back Center at Dorcas International RI Welcome Back Center Community Health Information Literacy

Outreach Project

University of Massachusetts Medical School Supporting eScience Learning and Practice through the New England

Region List of Final Project reports for this period:

Institution Name Project Title

Baystate Medical Center Document Delivery Project for Holyoke and Springfield, MA

Hartford Hospital EMS Education Outreach Project

Fitchburg High School Fitchburg HOSA Partnership

Maine Medical Center Knowledge Management Project Stage Two

Healthy Acadia National Library of Medicine Community Engagement Project

Montachusett Opportunity Council, Inc. (Joint Coalition of Health) Peer Health Educator Training Project

Quabbin High School Quabbin High School HOSA Partnership

Brigham and Women's Hospital Standards of Care for Rehabilitation Services