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Retail Banking. Ankur Pancholi. Wisdom Press NEW DELHI

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Retail Banking

Ankur Pancholi

Wisdom Press NEW DELHI

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Prefa.ce v

1. Bank 1

Introduction; History of Banking; Monetary; Structural; Mesopotamia; Temple; Family; Egypt; China; Greece; Asia Minor; Rome; Religious Restrictions on Interest; Medieval Europe; Discounting of Interest; Foreign Exchange Contracts; Italian Bankers; Silver Crisis; Expansion; Italy; Spain and the Ottoman Empire; Emergence of the Court Jew; To Germany and Poland; Holland; England; The 17th and 18th Centuries; 20th Century; Definition of Bank; Banking; Standard Activities; Channels; Business Model; Risk and Capital; Economic Functions; Bank Crisis; Size of Global Banking Industry; Regulation; Types of Banks; Challenges within the Banking Industry; United States; Competition for Loanable Funds; Accounting for Bank Accounts; Brokered Deposits; Globalisation in the Banking Industry; Banking in India; History; Adoption of Banking Technology.

2. Retail Banking 38

What is Retail Banking; Merits and Demerits of Retail Banking; Disadvantages.

3. Products in Retail Banking 42

Transactional Account; Name; History; Features and Access; Country Specific; Branch Networks; Interest; High-yield Checking Accounts; Internet Banking; Telephone Banking; Overdrafts; Consumer Reporting; Cost; Interest; Current Accounts; Lending; Overdraft; Offset Mortgage; Interest; Demat Account; Advantages of Demat; Goal of Demats System; Demat Benefits; Benefit to the Company; Benefit to the Investor; Benefits to Brokers; Depository Participant (DP); Demat Conversion; Demat Options; Pees Involved; Disadvantages of Demat; Transfer of Shares between DPs; Security Recommendations; Joint Account;

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Personal Account; Banking; Finance; Savings Account; Regulation; Costs; Online Savings Accounts; Individual Savings Account; Origins; Junior ISAs; Subscription Limits; Transfer Rules; Fund Supermarkets and Seif Select ISA Providers; Charges; Tax Treatment; Transition and Older Types of ISA; Tax-exempt Special Savings Account; Qualification; Development; Phasing out; Tax-Free Savings Account; History; Benefits; How TFSAs Differ from RRSPs; Eligible Investments; Numbered Bank Account; Debit Card; Types of Debit Card Systems; Online Debit System; Offline Debit System; Electronic Purse Card System; Prepaid Debit Cards; Consumer Protection; Financial Access; Issues with Deferred Posting of Offline Debit; Internet Purchases; Debit Cards Around the World; Transaction Deposit; Regulatory; ATM Card; Dimensions; Non-ATM Uses; Card Networks; Misuse; Credit Card; History; Credit Cards as Collectibles; How Credit Cards Work; Advertising, Solicitation, Application and Approval; Interest Charges; Benefits to Customers; Detriments to Customers; Grace Period; Benefits to Merchants; Costs to Merchants; Parties Involved; Transaction Steps; Secured Credit Cards; Prepaid "Credit" Cards; Features; Security Problems and Solutions; Code 10; Profits and Losses; Costs; Revenues; Over Limit Charges; Neutral Cbnsumer Resources; Controversy; Hidden Costs; Credit Card Numbering; Credit Cards in ATMs; Credit Cards as Funding for Entrepreneurs; Cheque Guarantee Card; History; Charge Card; History; Operation; Cheque; History; Parts of a Cheque; Usage; Declining Use; Alternatives to Cheques; Variations on Regulär Cheques; Cheques Around the World; Cheque Fraud; Dishonoured Cheques; Lock Box.

4. Types of Retail Banks

Private Banking; Overview; Private Banking Rankings; Value Proposition; Product Platform; Fee Structure; Lead Generation; Offshore Bank; Advantages of Offshore Banking; Disadvantages of Offshore Banking; Banking Services; Scope of Offshore Banking; Money Laundering; Terrorist Finance Tracking Programme; Regulation of Offshore Banks; Weakened Bank Secrecy; Cooperative Banking; Institutions; By Region; Microcredit and Microfinance.

5. Branchless Banking

Introduction; Mobile Phone Branchless Banking; Online Banking; Features; History; Security; Attacks; Countermeasures; Mobile Banking; A Mobile Banking Conceptual Model; Mobile Banking

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Services; Challenges for a Mobile Banking Solution; Mobile Banking in the World; SMS Banking; Push and Pull Messages; Typical Push and Pull Services Offered Under SMS Banking; Concerns and Skepticism about SMS Banking; Quality of Service in SMS Banking; The Convenience Factor; Compensating Controls for Lack of Encryption; Technologies Employed for SMS Banking; Telephone Banking; Operation; Authentication; Online Banking ePayments; Privacy and Security Features; Costs; Other Benefits; Potential Downfalls; Types and Implementations; Online Savings Account; Features; Deposits and Withdrawals; Changes in Banking and Investing; Electronic Funds Transfer; Alternate Delivery Channel—A World of Possibilities; Cheque Truncation; History; Laws; Operations and Clearing.

6. BankSecrecy

Introduction; Swiss Banking Act of 1934; United States Legislation in Response to Bank Secrecy; U.S. Bank Secrecy Act of 1970; USA PATRIOT Act; Actions by European Countries; Criticisms; Tax Evasion and Money Laundering; U.S. Terrorist Finance Tracking Programme; Trusts as Vehicles for Tax Evasion and Money Laundering.

7. Loan

Mortgage Loan; Mortgage Loan Basics; Repaying the Mortgage; Jurisdictional Perspectives; Mortgage Insurance; Home Loan; Fees; Unsecured Debt; Examples; Time Deposit; Personal Finance; Personal Financial Flanning Process; Areas of Focus; Car Finance; Student Loan; Australia; United Kingdom; United States; Korea; Student Loans in India; Rent-to-own; Furniture, Electronics and Appliances; Real Estate; Interest-only Loan; US Interest-only Mortgages; UK Interest-only Mortgages; Canada Rarely Allows Interest-only Loans; Interest-only Loans in IDIA; From an Investor's Perspective; Title Loan; History; Process; Loan Calculation; States Offering Title Loans; Regulation; Demographic of Small-dollar-credit Consumers; Advocacy; Criticism; Payday Loan; The Loan Process; User Demographics and Reasons for Borrowing; Criticism; Proponents' Stance; Country Specific; Variations and Alternatives; Home Equity Line of Credit; Differences from Conventional Loans; HELOC Freeze; Remortgage; Personal Bankruptcy; By Country; Credit Counseling; Common Features of Debt Management Programmes; History of Credit Counseling; Criticism of Credit Counseling (USA); Cautions Regarding Credit Counseling (Canada); Debt Counselling in South Africa and the

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National Credit Regulator; Debt Management Plan; Credit History; Calculating a Credit Score; Acquiring and Understanding Credit Reports and Scores; Credit History of Immigrants; Adverse Credit; Consequences; More than One Credit History Per Person; Abus; Key Concept; Annual Percentage Rate; Effective Interest Rate.

8. Retail Banking - Opportunities and Challenges 238 Introduction; What is Retail Banking?; Retail Banking in India; Drivers of Retail Business in India; Credit Cards in India; Housing Credit in India; Opportunities and Challenges of Retail Banking in India; Some Random Thoughts; Conclusion.

References

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