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Cultural determinants of tourist-host contact

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Figure

Figure 7.1  Steps involved in the application of factor analysis in the study
Table 7.3  Factor  I  2  3  4  '  5  6  7  8  9  10  '  11  I  12  13  14  15
Table  7.4  Fl  COURTESY  AND  RESPONSIVENESS  polite  respectful  treat tourists as  guests  perform service  required  responsive to  tourists' needs  trustworthy  provide prompt  service  considerate  neatly dressed  solve problems  Reliability  I  Cron
Table 7.5  AUSTRALIAN HOSTS  COMMUNICATION  COURTESY  DISPLAY OF FEELINGS  INTEGRITY"'  INTERACTION  PERSONAL CONTENDNESS  *  RESPONSIVENESS
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