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TACTICAL DECISIONS TO IMPROVE SERVICE CONTRACT PERFORMANCE:A CASE STUDY AT THALES NETHERLANDS

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Figure

Figure 2.2: Multi-Echelon Supply Network
Figure 3.1: Service Part Supply System: Full-Support Option [INVENTRI, 2009]
Figure 3.2: Contract for Availability Performance Indicators [Buijs, 2009]
Figure 3.3: Service Part Supply Chain [Buijs & Jongebloed, 2008]
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