Technology Project Management EME 6936/EME 7631

Technology Project Management

Instructor Dr. Lisa Anderson, PhD Location/Time Blackboard/ Audio bridge

Office Hours Virtual Office Hours: 7pm-8pm (Thursdays via audio bridge) Dial-In Number: 712-429-0690

Participant PIN: 245944

Possible planned periodic synchronous sessions depending on class demographics and schedules - finalized week 1.

On-campus Q & A sessions – (will finalize on our synchronous call week 1) E-mail [email protected]

Phone 813-431-7424 after 5:00

Course Description

This course is an introduction to the basic processes of project management for instructional design projects. Students will be introduced to organizational issues, methods of planning, and techniques for managing the business and creative processes that determine the success of a project. Students will learn to use project management software for organizing, scheduling and monitoring project progress.

By the end of the course students will have opportunities to:

1. Understand the role of Project Management in instructional technology and project development 2. Apply theoretical aspects and approaches to managing technology based projects

3. Identify major stakeholders and organizational dynamics in a projects life cycle

4. Identify potential factors that impact successful project management including scope creep, budgeting, team dynamics and working with overseas development vendors

5. Recognize the importance of evaluating emerging technology in technology project management 6. Recognize the importance of consulting skills in working with clients and teams to properly manage and

guide technology based projects

7. Apply knowledge and skills to create a formal project planning document

8. Students will dialogue with experts to acquire real-world insights into project management 9. Create and manipulate a projects specifics using Microsoft Project ™

10. Identify the technical requirements of project management using MS Project™

The experiences provided in the class will provide “real-world” examples and ask students to apply and expand their student’s academic program of study. The overall purpose of the class is to blend theoretical aspects of project management to the pragmatic situations the student will face in industry or in academic environments. The outcome of the course will provide the foundation for developing technology-based project plans, management and experience in project management.

Required Resources

There is one required text book for the course

Required Text: Project Management for Mere Mortals Claudia M Baca.

Addison-Wesley.

ISBN-13: 978-0-321-42345-0 $54.95

(please obtain a copy of the book and not the DVD learning discs) Software: Microsoft Project – student versions available via the USF bookstore

Course Structure

Delivery format – Blackboard, Illuminate, Audio Bridge  Weekly readings – textbooks, applied practical readings

 Weekly assignments/projects – (problem solving & applied technical projects)  Synchronous sessions as needed

 Quizzes (2) – applied and practical - from readings, assignments and class discussions  Mid -term project

 Final project – note: additional paper is required in addition to the final project for doctoral students

Course Objectives and Metrics

The table illustrates the timeline and linkage between the course objectives, the performance activities, and metrics that will be used to measure and indicate the proficiencies of the course.

Date Week of: Subjects Activity Assignment Objectives Metric Week 1 Topic 1:

Introduction, Syllabus, Text and Software The Role of a Project Manager

Assignment 1: Introduction to Training Project: Contracts

Read: Baca, Chapter 1 – Setting the Project Management Context

Audio bridges: Weekly onThursdays 7 – 8 (for those of you who can, please join in) Dial-In Number: 712-429-0690 Participant PIN: 884362

Please obtain your books this week, review the contracts and reflective planning assignment that I will provide you and join the audio bridge so we can discuss the course structure and planned times for synchronous session and when I will be on campus.

Assignment 1: Review contracts provided by instructor, identify scope creep and complete the reflective planning assignment. Attendance - discussion board #1 1. 2. 10 Week 2 Topic 2:

Project Initiation and Planning Assignment 2. Defining a project.

Read: Baca, Chapter 2 – You’ve Been Assigned a Project

Turn in Assignment 1 Assignment 2: Defining a project.

Review Midterm Assignment (I will post it)

1. 2. 4. 5. 7. 8. 10

Review: Billows Step 1 – Broadbrush Project Plan

I will post your midterm project prior to this session. Attendance – discussion board # 2

Week 3 Topic 3:

Identifying and Understanding the Project Scope Developing a Work Breakdown Structure Read: Baca, Chapter 3 and 4 – How Big is This Project, Laying Out the Work

Review: Billows Step 2 – Work Breakdown Structure

Turn in Assignment 2 Assignment 3: Scope creep in the real world.

Attendance - discussion board # 3 2. 4. 10 10 Week 4 Topic 4:

Estimating /Budgeting and Establishing Quality

Read: Baca, Chapter 5, 6 and 10 – The Art of Estimating, Quality, Budgeting – How Much

Turn in Assignment 3 Assignment 4:

Estimating and budgeting Attendance – discussion board # 4 2. 4. 5. 7. 8. 10 10 Week 5 Topic 5:

Project Planning, Scheduling and Execution Read: Baca Chapter 9 and 11 – Creating the Schedule, The Rhythm of Project Execution Review: Billows Step 3 - Dynamic Schedules

Turn in Assignment 4 Assignment 5: Creating the project plan Attendance – discussion board # 5. 2. 4. 5. 7. 8. 10 10 Week 6 Topic 6:

Working with Vendors and Overseas Development Houses

Quiz 1

Special synchronous presentation

Turn in Assignment 5 Assignment 6: Quiz review.

Quiz 1 Attendance – discussion board # 6. 2. 3. 4. 6. 10 20 10 Week 7 Topic 7:

Managing Communication, Leadership Styles and Personality Styles, Assigning People

Read: Baca, Chapter 7 - Communication

Review: Billows Step 4 – Assigning People to Tasks

Turn in Assignment 6. Assignment 7:

Communication styles and leadership. Attendance – discussion board # 7 2. 3. 4. 5. 7. 8. 10 10 Week 8 Topic:

Review of MS Project Plan and Midterm Assignment

Turn in Assignment 7. Mid Term Project Review Attendance/discussion 2. 4. 10 10 Week 9 Midterm

Presentation – please note virtual presentation note

20 300

Week 10 Managing Development Tools Special synchronous presentation

Assignment 8: Understanding development tools. Attendance/discussion 2. 4. 10 10 Week 11 Topic:

Change Orders and Project Tracking

Read: Baca, Chapter 13 – Controlling Changes

Turn in Assignment 8. Assignment 9: Predicting and managing change.

2. 4. 5. 7. 8. 10

Review: Billows Step 5 – Tracking Results Attendance/discussion 10 Week 12 Topic:

Testing, Deploying & Closing the Project

Read: Baca, Chapter 14 – Success, Closing a Project

Turn in Assignment 9. Assignment 10: Quiz review Attendance/discussion

2. 10

10 Week 13 Topic:

Managing Emerging Deliverables Quiz 2

Specialized readings – instructor provided.

Turn in Assignment 10. Assignment 11: Trends in project management - the changing roles. Quiz #2 Attendance/discussion 2. 4. 6. 10 20 Week 14-15 Summary Impact Statement

Final Project Post Mortem

Final Research Paper (7631 only*) Due Final Project Presentation

Presentations* Communication

Attendance/discussion Final projects/Research paper (doctoral students only*) 1. 2. 4. 10 100 10 300 (100*)

Week16 Final Exam week Presentation* - please note

virtual presentation note

Points Letter Grade Percentage

980-1000 A+ 100% 930-979 A 93-97.9% 900-929 A- 90%-92.9% 880-899 B+ 88%-89.9% 830-879 B 83%-87.9% 800-829 B- 80%-82.9% 780-799 C+ 78%-79.9% 730-779 C 73%-77.9% 700-729 C- 70%-72.9% 680-699 D+ 68%-69.9% 630-679 D 63%-67.9% 600-629 D- 60%-62.9% <599 F <59%

Attendance/Discussion Board /Assignments 160

Quizzes (20 pts x 2) 40

Communications/Presentation 100

Mid-Term Project 300

Research Paper 100(Doctoral Students Only)

Final Project Plan 300 (200-DoctoralStudents Only)

Performance Activities

Basic style and formatting are to be followed in correct American English grammar and syntax and follow the 3-tiered style: Introduction, Body, and Conclusion. Grades are based on correctness, insight, and critical thinking skills. All work must be original and include proper citation of references and follow basic formatting (APA-Style). Reaction papers, projects, and the research paper must be typed and presented in hardcopy and softcopy.

Attendance: Your attendance and participation on-line through discussion board postings, attending audio bridge phone conferences or virtual classroom sessions through Elluminate is essential.

Quizzes: Written short practical quizzes that measure a student’s retention of particular subject matter in an applied context.

Mid-Term research and job aid project: Mid-term that that measures a student’s ability to conduct comparative research, review the classes input and collaborate with a fellow team member is a course requirement.

Research paper (Doctoral Only): An original manuscript covering an area that is of the student’s interest and is directly linked to project management. Eight to twelve pages with at least five reference sources.

Final project: A finished and comprehensive final project following the specification listed is a course requirement.

Virtual Presentation Note (Presentations):

Since this is an online course, for your midterm and final project presentations you will create a “virtual walkthrough” (similar to a job aid) of your project, post it to our course blackboard space, review other students “virtual walkthroughs” and respond with specific questions provided by your instructor to 1 student (specific instructions to follow). We will review a variety of techniques for how to create your virtual presentations.

Final Project

Please ensure that specific written components of your final project follows APA standards (including properly citing research to support your findings)

Your final project should be a well written document and comprised elements from our weekly discussion board postings, past assignments and specific criteria that support your individual project.

The Final Project will consist of:

 Impact statement – no more than 1 comprehensive paragraph  Introduction and background

o Historical perspective

o Why your project is important to you, to instructional design etc.  Completed project plan of your project in MS Project

 Analysis of your project’s performance and impact  Issues and resolutions?

 Scope creep?

 Problems and solutions?  Post-mortem detailing

 Best practices?

 Areas for improvement and refinement?

 Identify and discuss the types of communication that would be necessary to manage and track your project and project team

o Mobile?

o Social networking?

o Virtual conferences / meetings?

o Traditional communication – specify the form? o Meetings – proposed dates?

 Project Executive Summary  Introduction (Project profile)

 High-level outline of your timeline  Milestones and key dates

 Conclusion and impact (identify the degree of success and why or why not)  Related to the impacts outlined in the Project Profile

 Presentation to the class covering (please note the Virtual Presentation Note)  Overall scope of the project

 Discussion of issues and resolutions  Discussion of problems and solutions

 Conclusions and Impact (degree of success and why or why not)

 Proper citations to any outside source, data or reference that you have used to compile your project

Research Paper (additional requirement for doctoral and educational specialists students only – EME 7631)

Please ensure your research paper follows APA standards:

The Research Paper for doctoral students is linked to the students Final Project. It incorporates the elements of the Project Lifecycle and interweaves the student’s research into the theoretical and practical implications of managing a project. The paper can include such topics as: power, influence, team dynamics, needs, communication, or any other area relevant to the specific project.

Specifics of the paper:

 At least eight pages - a maximum of twelve  A minimum of five reference sources  APA format  Must contain o Introduction/Hypothesis o Body/Argument o Conclusion/Results o Bibliography/Works Cited

Policies and Procedures

Religious Observances: Religious holidays or accommodations will be allowed upon prior arrangement with the professor and are considered to be excused absences.

Course Inclusion: Any special requests will be accommodated upon prior arrangements with the professor. These include those for physical or learning disorders.

Attendance: Attendance is mandatory and the course requirement is to have no more than one “unexcused” absence. Excused absences include sickness, funeral, medical, or family emergency. They must be in writing and on the same day of the course. All other absences that are “unexcused” will cause a deduction of 2% per unexcused absence.

Late Papers: All papers must be submitted in electronic format. Only for extreme circumstances will late papers be accepted by the professor. If you are having any issues please contact your professor.

Late Assignments: You are given 2 weeks to submit weekly assignments and discussion posting from the time that they are given out. Because ample time is given for each, late assignments will not be accepted unless you inform your instructor and have a specific reason. If you are having any issues please contact your professor.

Plagiarism: Plagiarism is defined as “literary theft” and consists of the unattributed quotation of the exact words of a published text, or the unattributed borrowing of original ideas by paraphrase from a published text. On written papers for which the student employs information gathered from books, articles, or oral sources, each direct quotation, as well as

ideas and facts that are not generally know to the public at large must be attributed to its author by means of the appropriate citation procedure. Citations may be made in footnotes or within the body of the text. Plagiarism also consists of passing off as one’s own, segments or the total of another person’s work (this includes multi-media and digital works).

Punishment for Academic Dishonesty will depend on the seriousness of the offense and may include receipt of an “F” with a numerical value of zero on the item submitted, and the “F” shall be used to determine the final course grade. It is the option of the instructor to assign the student a grade of F or FF (the latter indicating dishonesty) in the course.

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ESOL & Florida Accomplished Practices (FAP) Requirements (for ESOL-infused courses and other courses where assignments need to be collected by students to complete their portfolios): Please note certain assignments are marked (e.g., AP4 and 8, and/or ESOL22) or (*) and should be saved once graded, as appropriate documentation for one or more of the Florida Accomplished Practices/ESOL Performance Standard. Examples: Where the assignment is described, a designation such as (AP4 and 8) or (ESOL 22) would be indicated.

The asterisk above designates an assignment that is viewed as appropriate for documentation for one or more of the Florida Accomplished Practices/ESOL Performance Standard.