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CHAPTER 2: THE INTERNET, THE WEB & ELECTRONIC COMMERCE

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CHAPTER 2: THE INTERNET, THE WEB & ELECTRONIC COMMERCE

Computer Foundation I (COMP001) – FALL 2009

(2)

Topics

Topics

Page(s)

The Internet and The Web

27‐29

Access

30

Access

30

Communication – QU Webmail

32

Electronic Commerce

41

Search Tools

38

Web Utilities

45

(3)

The Internet and The Web

Search assists in locating  Web resources E Commerce E‐Commerce involves the buying and  selling of goods over the  Internet Web Utilities

are programs that make using the Web easier

(4)

Internet versus Web

Internet

1.

Launched in 1969 with ARPANET.

2.

The Internet consists of the actual physical network made up of

p y

p

wires, cables, and satellites.

3.

Being connected to this network is often described as being

online.

Web

1

Introduced in 1992 at CERN.

1.

Introduced in 1992 at CERN.

(5)

Most Common Uses

1. Communicating

is by far the most popular Internet activity. You can ex‐change 

e‐mail with your family and friends almost anywhere in the world. You can join  and listen to discussions and debates on a wide variety of special‐interest topics.

2. Shopping

is one of the fastest‐growing Internet applications You can win‐dow

2. Shopping

is one of the fastest growing Internet applications. You can win dow 

shop, look for the latest fashions, search for bargains, and make pur‐chases.

3. Searching

for information has never been more convenient. You can ac‐cess 

some of the world’s largest libraries directly from your home com‐puter. You can  find the latest local, national, and international news.

4. Education

or

e‐learning

is another rapidly emerging Web application. You can 

take classes on almost any subject. There are courses just for fun and there are  courses for high school college and graduate school credit Some cost nothing courses for high school, college, and graduate school credit. Some cost nothing  to take and others cost a lot.

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How to ACCESS

to the Internet?

PROVIDERS 1. The most common way to access the Internet is through an Internet service provider (ISP). 2. The providers are already connected to the Internet and pro‐vide a path or  connection for individuals to access the Internet.  3. The most widely used commercial Internet service providers are national and  wireless providers wireless providers. Internet service providers •Example in Qatar‐ Qtel h d h h d d l h bl •They provide access through standard telephone or cable con‐nections.  •Users can access the Internet from almost anywhere within the country for a  standard fee.

•Use variety of connection technologies: dial‐up, DSL, cable, and wireless modemsy g p, , , Wireless service providers

Do not use telephone or cable lines. They provide Internet connections for 

t ith i l d d id f i l d i

(7)

How to ACCESS

to the Internet?

BROWSERS

1. Programs that provide access to Web resources. 

2. This software connects you to remote computers, opens and transfers files,  displays text and images and provides in one tool an uncomplicated interface displays text and images, and provides in one tool an uncomplicated interface  to the Internet.

3. Three well‐known browsers are Mozilla Firefox, Netscape Communications, and  Microsoft In‐ternet Explorer. 

4. For browsers to connect to resources, the location or address of the resources  must be specified, known as uniform resource locators (URLs).

5. URLS have two basic parts: 

Protocols used to connect to the resources – e.g.: http://Protocols used to connect to the resources  e.g.: http:// (protocols are rules for exchanging data between computers)Domain name ‐ the name of the server where the resource is located 6. The last part of the domain name following the dot (.) is the top‐level domain  (TLD) It id tifi th t f i ti F l i di t (TLD). It identifies the type of organization. For example, .com indicates a  commercial site.

//

Domain name Protocol

http://www.mtv.com

TLD

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1. Once the browser has connected to the Web site, a document file is sent 

back to your computer. This document typically contains Hypertext 

Markup Language (HTML) commands The browser interprets the HTML

Markup Language (HTML) commands. The browser interprets the HTML 

commands and displays the doc‐ument as a Web page.

2. Web pages also can contain special pro‐grams called applets that are 

typically written in a programming language such as Java.

typically written in a programming language such as Java.

Some terms:

Browsers access the Web allowing you to surf or explore. 

URLs locations or addresses to Web re so rces t o parts are protocol and

URLs—locations or addresses to Web re‐sources; two parts are protocol and domain name; top‐level domain (TLD) identifies type of organization.

HTML—commands to display Web pages; hyperlinks (links) are connections.

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E‐Mail (Electronic Mail)

1. E‐mail (electronic mail) is the transmission of electronic

messages.

2. Now e‐mail routinely includes graphics, photos, and many

different types of file at‐tachments.

3. People all over the world send e‐mail to each other.

4. All you need to send and receive e‐mail is an e‐mail account,

y

,

access to the Internet, and an e‐mail pro‐gram.

5. Basic elements: header (including addresses, subject, and

attachments), message, and signature line.

attac

e ts),

essage, a d s g atu e

e

Two parts of email address Two parts of email address

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How does E‐mail works?

E‐mail is sent and received 

through electronic "post 

ffi

" k

il

offices" known as mail servers.

To read your e‐mail, you must 

retrieve it from the mail

retrieve it from the mail 

server.

Once you enter the address of

Once you enter the address of 

the recipient, compose your 

message, and click Send, your 

e‐mail software handles the

e mail software handles the 

delivery.

(11)

Basic Elements of an Emails message

Addresses: Addresses of the persons sending, 

receiving, and, optionally, any‐one else who is receiving, and, optionally, any one else who is  to receive copies Attachments: Many e‐mail pro‐grams allow y p g you to attach files such as documents and  work‐sheets. If a message has an at‐tachment,  the file name appears on the attachment line Subject: A one‐line description, used to  present the topic of the message. The letter or message comes next. It is  i ll h d h i i ll h typically short and to the point. Finally, the  signature line provides additional information  about the sender.

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QU Webmail

Size of the  emails Available or  used  storage Senders name or  email address Subject of the  emails Date & Time  emails are sent emails Folders name

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QU Webmail – Received Mail

Subject of the j message Sender email address Date & Time email sent Recipients of this  message email address Name of files attached  with the message

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QU Webmail – Composing message

To send email To include file(s) with emails To save the message  before sending. T ll h k th before sending. To spell check the  message

Recipients email addressees)

C.c.‐Email address of people you  want to send a copy of the same  message

Bcc (Blind Carbon Copy): Other Bcc (Blind Carbon Copy): Other  recipients can’t see the email  address here. Text Area Subject of your  message

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Other terms

‰ Spam is unwanted and unsolicited e‐mail that may include a

computer virus.

‰ Spam blockers are programs that identify and eliminate

‰ Spam blockers are programs that identify and eliminate

spam.

Spam Blocker Site

InBoxer www.inboxer.com

OnlyMyEmailPersonal www.onlymymail.com

Qurb www.qurb.com

Vanquish vqME www.vanquish.com

(17)

Instant Messaging

1.

An extension of e-mail that allows two or more people to contact

each other via direct, live communication.

2

T

i

t

t

i

if

li t

f f i

d

d

2.

To use instant messaging, you specify a list of friends and

register with an instant messaging server.

3.

To see how instant messaging works, check on the following site at

www.computing2008.com

and enter the keyword im

4.

Universal Instant Messengers provides instant messaging that

support communication with other services

support communication with other services.

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Social Networking

1. One of the fastest‐growing uses of the Internet .  2. Use to connect individuals to one another. 

3 There are three basic categories of social networking sites: reuniting friend‐of‐ 3. There are three basic categories of social networking sites: reuniting, friend‐of‐

a‐friend, and common interest.

Reuniting sites are designed to connect people who have known one 

another but have lost touch Two of the best know reuniting sites are another but have lost touch. Two of the best‐know reuniting sites are   Classmates Online and Facebook. 

Friend‐of‐a‐friend sites are designed to bring together two people who do 

not know one another but share a common friend not know one another but share a common friend.  • Common interest sites bring to‐gether individuals that share com‐mon  interests or hobbies. Some examples: Flickr, Linkedln,  and Meetup. Before providing any information to a social networking site or to any  individual, consider carefully what you are disclosing.  Do not provide  inappropriate or overly personal information. Check on page 38, there are some others social networking sites.

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Search Tools

Search services operate Web sites that can help 

you locate the information you need

you locate the information you need. 

They maintain huge databases relating to 

information provided on the Web and the Internet.

p

Special programs called spiders is used to 

continually look for new information and update 

h

h

b

the search services’ databases.

Search services include Search Engines, 

Metasearch Engines and Specialized Search

Metasearch Engines, and Specialized Search 

Engines.

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Search Engines

Search engines are specialized programs that assist you in locating information 

on the Web and the Internet.

Some examples are: Yahoo, Goggles, MSN and many more. • Most search engines provides two different search approaches:

• Keyword search: In a keyword

search, you enter a keyword or Keyword search

Directory search

phrase reflecting the information

you want. The search engine compares your entry against its database and returns a list of hits, database and returns a list of hits,

or sites that contain the keywords.

• Directory search: Most search

i l id di t

engines also provide a directory or list of categories or topics such as

Autos, Finance, and Games. In a

directoryy search, you selecty a category or topic that fits the information that you want.

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Metasearch & Specialized Search Engines

METASEARCH ENGINES

‰ Programs that automatically

SPECIALIZED SEARCH ENGINES

‰ Focus on subject specific

‰ Programs that automatically 

submit your search request to 

several search engines 

simultaneously.

‰ Focus on subject‐specific 

Web sites.  

‰ Specialized sites can 

potentially save you time by

simultaneously. 

‰ The metasearch engine receives 

the results, removes duplicates, 

orders the hits, and then 

potentially save you time by 

narrowing your search.

Examples

provides the edited list to you.

(22)

Evaluating the content of the information

To evaluate the accuracy of information you find on the Web, consider the

Following:

• Authority. 

; Is the author an expert in the subject area?  ; Is the site an official site for the information presented, or  ; is the site an individual’s personal Web site? •

Accuracy

• 

Accuracy

; Has the information been critically reviewed for correctness prior to posting  on the Web?  ; Does the Web site provide a method to report inaccurate information to the p p author? • 

Objectivity

; Is the information factually reported or does the author have a bias?  ; Does the author appear to have a personal agenda aimed at convincing or  changing the reader’s opinion?  • 

Currency

; I th i f ti t d t ? ; Is the information up to date?  ; Does the site specify the date when the site was updated?

(23)

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