SellerDeck 2016
SellerDeck 2016: Features & Enhancements
• eBay Order Import
• Google Analytics and Adwords • PayPal Enhancements
• Stock Management Enhancements • SEO and Design Enhancements
SellerDeck 2016: eBay Order Import
• Link SellerDeck securely to your eBay account
• Download eBay orders and process within SellerDeck • Send order status updates to eBay
SellerDeck 2016: Google Analytics and Adwords
• Google Universal Analytics and legacy Analytics supported. • Support for Adwords conversion tracking.
SellerDeck 2016: PayPal Enhancements
SellerDeck 2016: PayPal Enhancements
• Delivery address now appears on the PayPal payment page. • Add your company logo to the online PayPal screens.
SellerDeck 2016: Stock Management Enhancements
SellerDeck 2016: Stock Management Enhancements
• Dynamic Choices and Filtering to respect out of stock permutations in real time
SellerDeck 2016: Stock Management Enhancements
SellerDeck 2016: SEO and Design
SellerDeck 2016: SEO and Design
SellerDeck 2016: Technical Enhancements
• Upload performance and stability improvements: • Faster upload and rendering / snapshot generation • Bypass Upload Merge
• Filter Page Creation Rate can be adjusted
• Background order download – error log, fewer on-screen messages • Fixes for 50 field reported bugs and usability issues
SellerDeck 2016: Technical Enhancements
• New extensions architecture
• Use of desktop API – record locking and stock updates (operations to the database)
• Add items to Settings, Operations and Help menus
SellerDeck 2016
Before we start
Our mission is to help you build, operate, and maintain a
unique and distinct online business that generates more sales
and profit.
Why have we launched SellerDeck Cloud?
Choice
Relationship
Risk Avoidance
What platform is SellerDeck Cloud based on?
An existing long standing and market leading platform.
•
Over 240,000 sites
•
$25 billion+ in transaction volume each year
•
Over 300 technology and solution partners
•
Hundreds of extensions
Magento
Features and Benefits of SellerDeck Cloud
-Anytime, anywhere
-Offer a wide range of features and functionality
-Access to a large community of users and developers
-Use additional features through extensions
-Strong development plans
Flexibility
Improved user experience
Future proof
Demo
- Setup
- Managing Settings
- Attributes
- Categories
- Products
- Order Processing
- Customer Accounts
The Challenges
-Content migration
-Reliable extensions
-New technology
-Search engine retention
-Browser experience
-Ongoing support & services
Moving platform carries risk and does not always result in an
improvement.
SellerDeck Cloud Platform
Based on Magento, managed by SellerDeck
- Install and Setup
- Hosting
- Training
- Support
SellerDeck Cloud Services
Web Design & Implementation
SellerDeck Ignite
SellerDeck Evolve
SellerDeck Cloud Services
Web Design & Implementation
- Analysis
- Consultation
- Design
- Implementation
Summary
Why should you choose SellerDeck Cloud:
•
Feature rich and flexible, online platform
•
Managed by a company you trust
•
Greater chance of success and growth
Click & Collect
Delivery options in the online CheckoutNeil Cotty
Managing Director Global Freight Solutions Ltd
Who is GFS?
• GFS is a Parcel and Carrier Management company
• Proactively manage parcels from collection to delivery
• Customers buy carriage from GFS and get our software for free • Partnering with over a dozen carriers in the UK and abroad
• Technology division that purely sells software without carriage • Van and Trailer collection operation across the UK
• Physical consolidation points across the country • Dedicated 3rd party fulfilment options
• Head office is in Horsham, West Sussex
• Depots in Bristol, Newbury, Chichester, Coventry & Warrington • 135 Employees and revenues in excess of £40m pa
What is Click & Collect?
• Click and Collect in 2015 is many things! • With Click & Collect you can
• Return a Parcel • Send a Parcel
• Networks consist of
• Corner shops
• Dedicated Parcel shops • Secure Lockers
• Retailer own premises • Business Parks
Who are the major players?
• Collect +
• 5,800+ UK points newsagents, convenience stores, supermarkets & petrol stations
• Hermes Parcel Shops
• 3,000+ locations in the UK and 14,000 throughout Europe
• DPD Pickup
• 2,000+ locations including Halfords and other retailers on business parks
• Doddle
• Network Rail JV, 40+ locations close to Railway stations
• Inpost
• Smart Locker technology
• UPS Access Point
• 1,500+ locations in the UK & 6,500+ in Europe – convenience stores & petrol stations
• Royal Mail Local Collect
Why should I use Click & Collect ?
• Over 40,000 locations available in the UK & Europe • Consumers can collect when & where it’s convenient • It’s usually cheaper and it’s secure
• Reduces cart abandonment – not at home, can’t deliver to work • Increases conversions
• Drives margin
What we all want to do is sell more!
• Embrace omni-channel otherwise it’s hard to compete
• Sell on every channel you can and focus on your own website
• Your website must be BETTER than the big players to drive direct sales • To compete successfully you need to offer Delivery options
• That includes Click & Collect services
• It’s about being able to satisfy almost every requirement
• Get it there first time, every time and customers will shop again
It’s not just about Click & Collect it’s more than that..
• To offer the holy grail of delivery choice, it’s normally not easy • But ask yourself why do the marketplaces dominate the space?
• You can buy quickly, and you’re given options that fit your requirements • Even Tier 1 retailers struggle to offer choice
• Carriers have sophisticated product offerings
• Most online retailers offer their customers a tiny subset of their services • Standard Delivery (Deferred, 2-3 days generally)
• Express Delivery (Next day)
Are you missing out?
• Day Definite Delivery
• Let the customer choose Next Day & Timed services exactly how they want it
• Premium Timed Services
• Pre 10, Pre 12, Morning, Evening, Saturday & Sunday
• Sameday
• Time slots – Shutl, City Sprint On the dot
• International – why sell only to the UK?
• To home
• Parcel shops and lockers • Think about the culture!
The ideal online Checkout
We know what the customer wants, right - ? Choice but made quick & easy! • Premium services – support that urgent requirement
• Sometimes people need their order in a hurry
• If you don’t offer premium services, they will shop elsewhere
• If you provide the options they need, they will come back and buy again and again!
• Day definite – allow customers to choose the date of their delivery
• Let people choose the day they want to get their order, tomorrow is not always right!
• Click & Collect options – fit in with the customer’s lifestyle
• Try to be supplier agnostic, consumers just want what’s most convenient for them
• That means you need lots of options and locations, especially if you want to sell overseas
• International Services - offering a basic service might not be enough
GFS Checkout puts you in control
• GFS Checkout plugs into SellerDeck Cloud
• It enables you to offer all of these services, quickly & easily • Recreo Clothing – case study
• Implemented GFS Checkout October 2014
• Immediate 30% increase in orders (month on month) • 7-10% Click & Collect
• Now 30% of all delivery choices are alternate • Customers buying from all over the world
GFS Checkout
Recreo Clothing - Bristol
GFS Checkout
Who is on GFS Checkout today?
• Coming Soon!
• UPS Access Point
• Royal Mail Local Collect • Spring Global Mail
In summary
• Change your delivery options and never change your code! • Maximise convenience, increase your sales
• Convert those customers who “need my order now!!”
• Drive customer loyalty and get customers coming back to buy direct • Lower your selling expenses & drive more sales through your website • Delivery requirements change, seasonally or through sale
