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01.01.21

Pinnacle International Freight Limited

Unit 1 Swannington Road, Broughton Astley, Leicester, LE9 6TU, UK

T: +44(0) 845 6216 111 F: +44(0) 845 6216 112

Email: enquiry@pif.co.uk Web: www.pif.co.uk

Pinnacle International Freight Ltd

Terms & Conditions

Introduction

Services provided by Pinnacle International Freight Ltd fall into one of three distinct categories and as such

are subject to a separate set of terms and conditions, these are detailed as follows:-

(i)

Export and Import Services. Pinnacle International Freight Ltd is a member of the British

International Freight Association (BIFA). These services are undertaken subject to the British

International Freight Association Standard Trading Conditions Current Edition. This includes clause

7 as

Direct Customs Representative, or Direct Customs Agent in accordance with schedule 21

Customs Agents of the Taxation (Cross Border Trade) Act 2018. This authorisation is applicable to all

consignments arriving into or departing from the UK. FIATA Standard Conditions apply for Ocean

shipments covered by a Pinnacle issued House Bill of Lading.

(ii)

UK Road Haulage. For all road haulage services where the movement by road originates and

terminates in the UK and not undertaken as an extension to either an export or import operation.

These services are undertaken subject to the Road Haulage Association Conditions of Carriage

Current Edition.

(iii)

For all warehousing and pick and pack operations. These services are undertaken subject to the

Road Haulage Association Conditions of Storage Current Edition.

(2)

BRITISH INTERNATIONAL FREIGHT ASSOCIATION (BIFA) – STANDARD TRADING CONDITIONS 2021 (ENGLAND) EDITION

COPYRIGHT © BIFA 2021

BRITISH INTERNATIONAL FREIGHT ASSOCIATION (BIFA) STANDARD TRADING CONDITIONS

2021 EDITION, © BIFA 2021

THE CUSTOMER’S ATTENTION IS DRAWN TO SPECIFIC CLAUSES HEREOF WHICH EXCLUDE OR LIMIT THE COMPANY’S LIABILITY AND THOSE WHICH REQUIRE THE CUSTOMER TO INDEMNIFY THE COMPANY IN CERTAIN

CIRCUMSTANCES AND THOSE WHICH LIMIT TIME AND THOSE WHICH DEAL WITH CONDITIONS OF ISSUING EFFECTIVE GOODS INSURANCE BEING CLAUSES 7, 8, 10, 11(A) and 11(B) 12-14 INCLUSIVE, 18-20 INCLUSIVE, AND

24-27 INCLUSIVE. THE CUSTOMER’S ATTENTION IS ALSO DRAWN TO CLAUSE 28 WHICH PERMITS ARBITRATION IN CERTAIN CIRCUMSTANCES

All headings are indicative and do not form part of these conditions DEFINITIONS AND APPLICATION

1 In these conditions the following words shall have the following meanings: -

2(A) Subject to sub-paragraph (B) below, all and any activities of the Company in the course of business, whether gratuitous or not, are undertaken subject to these conditions.

(B) If any legislation, to include regulations and directives, is compulsorily applicable to any business undertaken, these conditions shall, as regards such business, be read as subject to such legislation, and nothing in these conditions shall be construed as a surrender by the Company of any of its rights or immunities or as an increase of any of its responsibilities or liabilities under such legislation, and if any part of these conditions be repugnant to such legislation to any extent, such part shall as regards such business be overridden to that extent and no further.

3 The Customer warrants that he is either the Owner, or the authorised agent of the Owner and, also, that he is accepting these conditions not only for himself, but also as agent for and on behalf of the Owner.

THE COMPANY

4(A) Subject to clauses 11 and 12 below, the Company shall be entitled to procure any or all of the services as an agent, or, to provide those services as a principal.

(B) The Company reserves to itself full liberty as to the means, route and procedure to be followed in the performance of any service provided in the course of business undertaken subject to these conditions.

5 When the Company contracts as a principal for any services, it shall have full liberty to perform such services itself, or, to subcontract on any terms whatsoever, the whole or any part of such services.

6(A) When the Company acts as an agent on behalf of the Customer, the Company shall be entitled, and the Customer hereby expressly authorises the Company, to enter into all and any contracts on behalf of the Customer as may be necessary or desirable to fulfil the Customer’s instructions, and whether such contracts are subject to the trading conditions of the parties with whom such contracts are made, or otherwise.

(B) The Company shall, within 14 days’ notice given by the Customer, provide evidence of any contract entered into as agent for the Customer. Insofar as the Company may be in default of the obligation to provide such evidence, it shall be deemed to have contracted with the Customer as a principal for the performance of the Customer’s instructions.

7 In all and any dealings with HMRC, for and on behalf of the UK established Customer and/or Owner, the Company is deemed to be appointed and duly empowered to act as a Direct Customs Agent only, to make Customs declarations in the name of the Customer (Principal) as their “Direct Agent”.

8(A) Subject to sub-clause (B) below, the Company:

(i) has a general lien on all Goods and documents relating to Goods in its possession, custody or control for allsums due at any time to the Company from the Customer and/or Owner on any account whatsoever, whether relating to Goods belonging to, or services provided by or on behalf of the Company to the Customer or Owner. Storage charges shall continue to accrue on any Goods detained under lien;

(ii) shall be entitled, on at least 21 days’ notice in writing to the Customer, to sell or dispose of or deal with such Goods or documents as agent for, and at the expense of, the Customer and apply the proceeds in or towards the payment of such sums;

(iii) shall, upon accounting to the Customer for any balance remaining after payment of any sum due to the Company, and for the cost of sale and/or disposal and/or dealing, be discharged of any liability whatsoever in respect of the Goods or documents.

(B) When the Goods are liable to perish or deteriorate, the Company's right to sell or dispose of or deal with the Goods shall arise immediately upon any sum becoming due to the Company, subject only to the Company taking reasonable steps to bring to the Customer's attention its intention to sell or dispose of the Goods before doing so.

9 The Company shall be entitled to retain and be paid all brokerages, commissions, allowances and other remunerations customarily retained by, or paid to, freight forwarders.

10(A) Should the Customer, Consignee or Owner of the Goods fail to take delivery at the appointed time and place when and where the company is entitled to deliver, the Company shall be entitled to store the Goods, or any part thereof, at the sole risk of the Customer or Consignee or Owner, whereupon the Company’s liability in respect of the Goods, or that part thereof, stored as aforesaid, shall wholly cease. The Company’s liability, if any, in relation to such storage, shall be governed by these conditions. All costs incurred by the Company as a result of the failure to take delivery shall be deemed as freight earned, and such costs shall, upon demand, be paid by the Customer.

(B) The Company shall be entitled at the expense of the Customer to dispose of or deal with (by sale or otherwise as may be reasonable in all the circumstances):-

(i) after at least 21 days’ notice in writing to the Customer, or (where the Customer cannot be traced and reasonable efforts have been made to contact any parties who may reasonably be supposed by the Company to have any interest in the Goods) without notice, any Goods which have been held by the Company for 60 days and which cannot be delivered as instructed; and

(ii) without prior notice, any Goods which have perished, deteriorated, or altered, or are in immediate prospect of doing so in a manner which has caused or may reasonably be expected to cause loss or damage to the Company, or third parties, or to contravene any applicable laws or regulations.

11(A) No insurance will be effected except pursuant to and in accordance with clearly stated instructions given in writing by the Customer and accepted in writing by the Company, and all insurances effected by the Company are subject to the usual exceptions and conditions of the policies of the insurers or underwriters taking the risk. Unless otherwise agreed in writing, the Company shall not be under any obligation to effect a separate insurance on the Goods, but may declare it on any open or general policy held by the Company.

(B) Insofar as the Company agrees to effect insurance, the Company acts solely as agent for the Customer, and the limits of liability under clause 26(A) of these conditions shall not apply to the Company’s obligations under clause 11. 12(A) Except under special arrangements previously made in writing by an officer of the Company so authorised, or made

pursuant to or under the terms of a printed document signed by the Company, any instructions relating to the delivery or release of the Goods in specified circumstances (such as, but not limited to, against payment or against surrender of a particular document) are accepted by the Company, where the Company has to engage third parties to effect compliance with the instructions, only as agents for the Customer.

(B) Despite the acceptance by the Company of instructions from the Customer to collect freight, duties, charges, dues, or other expenses from the Consignee, or any other Person, on receipt of evidence of proper demand by the Company, and, in the absence of evidence of payment (for whatever reason) by such Consignee, or other Person, the Customer shall remain responsible for such freight, duties, charges, dues, or other expenses.

(C) The Company shall not be under any liability in respect of such arrangements as are referred to under sub-clause (A) and (B) hereof save where such arrangements are made in writing, and in any event, the Company’s liability in respect of the performance of, or arranging the performance of, such instructions shall not exceed the limits set out in clause 26(A) (ii) of these conditions.

13 Advice and information, in whatever form it may be given, is provided by the Company for the Customer only. The Customer shall indemnify the Company against all loss and damage suffered as a consequence of passing such advice or information on to any third party.

14 Without prior agreement in writing by an officer of the Company so authorised, the Company will not accept or deal with Goods that require special handling regarding carriage, handling, or security whether owing to their thief attractive nature or otherwise including, but not limited to bullion, currency, securities, precious stones, jewellery, valuables, antiques, pictures, human remains, living creatures, plants. Should any Customer nevertheless deliver any such goods to the Company, or cause the Company to handle or deal with any such goods, otherwise than under such prior agreement, the Company shall have no liability whatsoever for or in connection with the goods, howsoever arising.

15 Except pursuant to instructions previously received in writing and accepted in writing by the Company, the Company will not accept or deal with Goods of a dangerous or damaging nature, nor with Goods likely to harbour or encourage vermin or other pests, nor with Goods liable to taint or affect other Goods. If such Goods are accepted pursuant to a special arrangement, but, thereafter, and in the opinion of the Company, constitute a risk to other goods, property, life or health, the Company shall, where reasonably practicable, contact the Customer in order to require him to remove or otherwise deal with the goods, but reserves the right, in any event, to do so at the expense of the Customer.

16 Where there is a choice of rates according to the extent or degree of the liability assumed by the Company and/or third parties, no declaration of value will be made and/or treated as having been made except under special arrangements previously made in writing by an officer of the Company so authorised as referred to in clause 26(D).

THE CUSTOMER 17 (A)The Customer warrants:

(i) that the following (furnished by on or behalf of the Customer) are full and accurate: the description and particulars of any Goods; any information furnished (including but not limited to, the nature, gross weight, gross mass (including the verified actual gross mass of any container packed with packages and cargo items), and measurements of any Goods); and the description and particulars of any services required by or on behalf of the Customer are full and accurate, and

(ii) that any Transport Unit and/or equipment supplied by the Customer in relation to the performance of any requested service is fit for purpose;

(B) that all Goods have been properly and sufficiently prepared, packed, stowed, labelled and/or marked, and that the preparation, packing, stowage, labelling and marking are appropriate to any operations or transactions affecting the Goods and the characteristics of the Goods.

(C) that where the Company receives the Goods from the Customer already stowed in or on a Transport Unit, the Transport Unit is in good condition, and is suitable for the carriage to the intended destination of the Goods loaded therein, or thereon;

(D) that where the Company provides the Transport Unit, on loading by the Customer, the Transport Unit is in good condition, and is suitable for the carriage to the intended destination of the Goods loaded therein, or thereon.

18 Without prejudice to any rights under clause 15, where the Customer delivers to the Company, or causes the Company to deal with or handle Goods of a dangerous or damaging nature, or Goods likely to harbour or encourage vermin or other pests, or Goods liable to taint or affect other goods, whether declared to the Company or not, he shall be liable for all loss or damage arising in connection with such Goods, and shall indemnify the Company against all penalties, claims, damages, costs and expenses whatsoever arising in connection therewith, and the Goods may be dealt with in such manner as the Company, or any other person in whose custody they may be at any relevant time, shall think fit. 19 The Customer undertakes that no claim shall be made against any director, servant, or employee of the Company which

imposes, or attempts to impose, upon them any liability in connection with any services which are the subject of these conditions, and, if any such claim should nevertheless be made, to indemnify the Company against all consequences thereof.

20 The Customer shall save harmless and keep the Company indemnified from and against

(A) all liability, loss, damage, costs and expenses whatsoever (including, without prejudice to the generality of the foregoing, all duties, taxes, imposts, levies, deposits and outlays of whatsoever nature levied by any authority in relation to the Goods) arising out of the Company acting in accordance with the Customer's instructions, or arising from any breach by the Customer of any warranty contained in these conditions, or from the negligence of the Customer;

(B) without derogation from sub-clause (A) above, any liability assumed, or incurred by the Company when, by reason of carrying out the Customer's instructions, the Company has become liable to any other party;

(C) all claims, costs and demands whatsoever and by whomsoever made or preferred, in excess of the liability of the Company under the terms of these conditions, regardless of whether such claims, costs, and/or demands arise from, or in connection with, the breach of contract, negligence or breach of duty of the Company, its servants, sub-contractors or agents; (D) any claims of a general average nature which may be made on the Company.

21(A) The punctual receipt in full of sums falling due from the Customer to the Company is critical to the operation of the Company’s business and its performance of its obligations to the Customer. Accordingly the Customer shall pay to the Company in cash, or as otherwise agreed, all sums when due, immediately and without reduction or deferment on account of any claim, counterclaim or set-off. Time is of the essence of payment of all and any sums payable by the Customer to the Company.

(B) In the event of any failure by the Customer to make full and punctual payment of any sum payable to the Company (in accordance with clause 21(A) above):

(i) Any and all other sums properly earned by and/or otherwise due to the Company (but which, but for this clause 21(B), would otherwise not yet be payable by the Customer, whether by virtue of an agreed credit period or otherwise) shall become immediately payable in full; and

(ii) Any sum thereby becoming immediately payable shall be paid to the Company in cash, or as otherwise agreed, and without reduction or deferment on account of any claim, counterclaim or set-off.

(C) No omission to seek compensation for breach of 21(A) and (B) above by the Company shall constitute a waiver or release to the Customer from any liability under 21(A) and (B) above during the application of these terms unless agreed in writing by authorised officers of the Company and Customer.

(D) The Late Payment of Commercial Debts (Interest) Act 1998, as amended, shall apply to all sums due from the Customer. 22 Where liability arises in respect of claims of a general average nature in connection with the Goods, the Customer shall promptly provide security to the Company, or to any other party designated by the Company, in a form acceptable to the Company.

LIABILITY AND LIMITATION

23 The Company shall perform its duties with a reasonable degree of care, diligence, skill and judgment.

24 The Company shall be relieved of liability for any loss or damage if, and to the extent that, such loss or damage is caused by:-

(A) strike, lock-out, stoppage or restraint of labour, the consequences of which the Company is unable to avoid by the exercise of reasonable diligence; or

(B) any cause or event which the Company is unable to avoid, and the consequences of which the company is unable to prevent by the exercise of reasonable diligence.

25 Except under special arrangements previously made in writing by an officer of the Company so authorised, the Company accepts no responsibility with regard to any failure to adhere to agreed departure or arrival dates of Goods. 26(A) Subject to clause 2(B) and 11(B) above and sub-clause (D) below, the Company’s liability howsoever arising and,

notwithstanding that the cause of loss or damage be unexplained, shall not exceed: (i) in the case of claims for loss or damage to Goods:

(a) the value of any loss or damage; or

(b) a sum at the rate of 2 SDR per kilo of the gross weight of any Goods lost or damaged whichever shall be the lesser.

(ii) subject to (iii) below, in the case of all other claims:

(a) the value of the subject Goods of the relevant transaction between the Company and its Customer; or (b) where the weight can be defined, a sum calculated at the rate of 2 SDR per kilo of the gross weight of the subject Goods of the said transaction; or

(c) 75,000 SDR in respect of any one transaction, whichever shall be the lesser.

(iii) in the case of an error and/or omission, or a series of errors and/or omissions which are repetitions of or represent the continuation of an original error and/or omission:

(a) the loss incurred; or

(b) 75,000 SDR in the aggregate of any one trading year commencing from the time of the making of the original error and/or omission,

whichever shall be the lesser.

For the purposes of clause 26(A), the value of the Goods shall be their value when they were, or should have been, shipped. The value of SDR shall be calculated as at the date when the claim is received by the Company in writing. (B) Subject to clause 2(B) above and sub-clause (D) below, the Company’s liability for loss or damage as a result of failure to

deliver, or arrange delivery of goods, in a reasonable time, or (where there is a special arrangement under Clause 25) to adhere to agreed departure or arrival dates, shall not in any circumstances whatever exceed a sum equal to twice the amount of the Company’s charges in respect of the relevant contract.

(C) Save in respect of such loss or damage as is referred to at clause (B), and subject to clause 2(B) above and sub-clause (D) below, the Company shall not in any circumstances whatsoever be liable for indirect or consequential loss such as (but not limited to) loss of profit, loss of market, or the consequences of delay or deviation, however caused. (D) On clearly stated instructions in writing declaring the commodity and its value, received from the Customer and accepted

by the Company, the Company may accept liability in excess of the limits set out in sub-clauses (A) to (C) above upon the Customer agreeing to pay the Company’s additional charges for accepting such increased liability. Details of the Company’s additional charges will be provided upon request.

27(A) Any claim by the Customer against the Company arising in respect of any service provided for the Customer, or which the Company has undertaken to provide, shall be made in writing and notified to the Company within 14 days of the date upon which the Customer became, or ought reasonably to have become, aware of any event or occurrence alleged to give rise to such claim, and any claim not made and notified as aforesaid shall be deemed to be waived and absolutely barred, except where the Customer can show that it was impossible for him to comply with this time limit, and that he has made the claim as soon as it was reasonably possible for him to do so.

(B) Notwithstanding the provisions of sub-paragraph (A) above, the Company shall in any event be discharged of all liability whatsoever and howsoever arising in respect of any service provided for the Customer, or which the Company has undertaken to provide, unless suit be brought and written notice thereof given to the Company within nine months from the date of the event or occurrence alleged to give rise to a cause of action against the Company.

JURISDICTION AND LAW

28(A) These conditions and any act or contract to which they apply shall be governed by English law.

(B) Any dispute arising out of any act or contract to which these Conditions apply shall, save as provided in (C) below, be subject to the exclusive jurisdiction of the English courts.

(C) Notwithstanding (B) above, the Company is entitled to require any dispute to be determined by arbitration. (D) The Company may exercise its rights under (C) above either by itself commencing arbitration in respect of a dispute or

by giving written notice to the Customer requiring a dispute to be determined by arbitration.

(E) In the event that the Company exercises its rights under (C) above, the corresponding arbitration shall be conducted as follows:

(i) Where the amount claimed by the claimant is less than £400,000, excluding interest, (or such other sum as the Company and Customer may agree, and subject to (iii) below), the reference shall be to a tribunal of three arbitrators and the arbitration shall be conducted in accordance with the LMAA Intermediate Claims Procedure applicable at the date of the commencement of the arbitration proceedings;

(ii) Where the amount claimed by the claimant is less than £100,000, excluding interest, (or such other sum as the Company and Customer may agree, and subject to (iii) below), the reference shall be to a sole arbitrator and the arbitration shall be conducted in accordance with the LMAA Small Claims Procedure applicable at the date of the commencement of the arbitration proceedings;

(iii) In any case where neither of the LMAA Procedures referred to in (i) and/or (ii) above applies, the reference shall be to three arbitrators in accordance with the LMAA Terms applicable at the date of the commencement of the arbitration proceedings.

“Company” the BIFA member trading under these conditions “Consignee” the Person to whom the goods are consigned

“Customer” any Person at whose request or on whose behalf the Company undertakes any business or provides advice, information or services

“Direct Customs Agent” the Company acting in the name of and on behalf of the Customer and/or Owner with H.M. Revenue and Customs (“HMRC”) as defined by the Taxation (Cross Border Trade) Act 2018, Clause 21.1(a), or as amended

“Goods” the cargo to which any business under these conditions relates “Person” natural person(s) or any body or bodies corporate “LMAA” the London Maritime Arbitrators Association

“SDR” are Special Drawing Rights as defined by the International Monetary Fund “Transport Unit” packing case, pallets, container, trailer, tanker, or any other device used whatsoever

for and in connection with the carriage of Goods by land, sea or air “Owner” the Owner of the Goods or Transport Unit and any other Person who is or may

(3)

Standard Conditions (1992) governing the FIATA MULTIMODAL TRANSPORT BILL OF LADING Definitions

"Freight Forwarder" means the Multimodal Transport Operator who issues this FBL and is named on the face of it and assumes liability for the performance of the multimodal transport contract as a carrier. "Merchant" means and includes the Shipper, the Consignor, the Consignee, the Holder of this FBL, the Receiver and the Owner of the Goods.

"Consignor" means the person who concludes the multimodal transport contract with the Freight Forwarder. "Consignee" means the person entitled to receive the goods from the Freight Forwarder.

"Taken in charge" means that the goods have been handed over to and accepted for carriage by the Freight Forwarder at the place of receipt evidenced in this FBL.

"Goods" means any property including live animals as well as containers, pallets or similar articles of transport or packaging not supplied by the Freight Forwarder, irrespective of whether such property is to be or is carried on or under deck.

1. Applicability

Notwithstanding the heading "FIATA Multimodal Transport Bill of Lading (FBL)" these conditions shall also apply if only one mode of transport is used.

2. Issuance of this FBL

2.1.By issuance of this FBL the Freight Forwarder

a)undertakes to perform and/or in his own name to procure the performance of the entire transport, from the place at which the goods are taken in charge (place of receipt evidenced in this FBL) to the place of delivery designated in this FBL;

b) assumes liability as set out in these conditions.

2.2. Subject to the conditions of this FBL the Freight Forwarder shall be responsible for the acts and omissions of his servants or agents acting within the scope of their employment, or any other person of whose services he makes use for the performance of the contract evidenced by this FBL, as if such acts and omissions were his own.

3. Negotiability and title to the goods

3.1. This FBL is issued in a negotiable form unless it is marked "non negotiable". It shall constitute title to the goods and the holder, by endorsement of this FBL, shall be entitled to receive or to transfer the goods herein mentioned.

3.2. The information in this FBL shall be prima facie evidence of the taking in charge by the Freight Forwarder of the goods as described by such information unless a contrary indication, such as "shipper's weight, load and count", "shipper-packed container" or similar expressions, has been made in the printed text or superimposed on this FBL. However, proof to the contrary shall not be admissible when the FBL has been transferred to the consignee for valuable consideration who in good faith has relied and acted thereon.

4. Dangerous Goods and Indemnity

4.1.The Merchant shall comply with rules which are mandatory according to the national law or by reason of International Convention, relating to the carriage of goods of a dangerous nature, and shall in any case inform the Freight Forwarder in writing of the exact nature of the danger, before goods of a dangerous nature are taken in charge by the Freight Forwarder and indicate to him, if need be, the precautions to be taken. 4.2.If the Merchant fails to provide such information and the Freight Forwarder is unaware of the dangerous nature of the goods and the necessary precautions to be taken and if, at any time, they are deemed to be a hazard to life or property, they may at any place be unloaded, destroyed or rendered harmless, as circumstances may require, without compensation. The Merchant shall indemnify the Freight Forwarder against all loss, damage, liability, or expense arising out of their being taken in charge, or their carriage, or of any service incidental thereto.

The burden of proving that the Freight Forwarder knew the exact nature of the danger constituted by the carriage of the said goods shall rest on the Merchant.

4.3. If any goods shall become a danger to life or property, they may in like manner be unloaded or landed at any place or destroyed or rendered harmless. If such danger was not caused by the fault and neglect of the Freight Forwarder he shall have no liability and the Merchant shall indemnify him against all loss, damage, liability and expense arising therefrom.

5.Description of Goods and Merchant's Packing and Inspection

5.1. The Consignor shall be deemed to have guaranteed to the Freight Forwarder the accuracy, at the time the goods were taken in charge by the Freight Forwarder, of all particulars relating to the general nature of the goods, their marks, number, weight, volume and quantity and, if applicable, to the dangerous character of the goods, as furnished by him or on his behalf for insertion on the FBL.

The Consignor shall indemnify the Freight Forwarder against all loss, damage and expense resulting from any inaccuracy or inadequacy of such particulars.

The Consignor shall remain liable even if the FBL has been transferred by him.

The right of the Freight Forwarder to such an indemnity shall in no way limit his liability under this FBL to any person other than the Consignor.

5.2. The Freight Forwarder shall not be liable for any loss, damage or expense caused by defective or insufficient packing of goods or by inadequate loading or packing within containers or other transport units when such loading or packing has been performed by the Merchant or on his behalf by a person other than the Freight Forwarder, or by the defect or unsuitability of the containers or other transport units supplied by the Merchant, or if supplied by the Freight Forwarder if a defect or unsuitability of the container or other transport unit would have been apparent upon reasonable inspection by the Merchant. The Merchant shall indemnify the Freight Forwarder against all loss, damage, liability and expense so caused.

6. Freight Forwarder's Liability

6.1. The responsibility of the Freight Forwarder for the goods under these conditions covers the period from the time the Freight Forwarder has taken the goods in his charge to the time of their delivery.

6.2. The Freight Forwarder shall be liable for loss of or damage to the goods as well as for delay in delivery if the occurrence which caused the loss, damage or delay in delivery took place while the goods were in his charge as defined in Clause 2.1.a, unless the Freight Forwarder proves that no fault or neglect of his own, his servants or agents or any other person referred to in Clause 2.2. has caused or contributed to such loss, damage or delay. However, the Freight Forwarder shall only be liable for loss following from delay in delivery if the Consignor has made a declaration of interest in timely delivery which has been accepted by the Freight Forwarder and stated in this FBL.

6.3. Arrival times are not guaranteed by the Freight Forwarder. However, delay in delivery occurs when the goods have not been delivered within the time expressly agreed upon or, in the absence of such agreement, within the time which would be reasonable to require of a diligent Freight Forwarder, having regard to the circumstances of the case.

6.4. If the goods have not been delivered within ninety consecutive days following such date of delivery as determined in Clause 6.3., the claimant may, in the absence of evidence to the contrary, treat the goods as lost.

6.5. When the Freight Forwarder establishes that, in the circumstances of the case, the loss or damage could be attributed to one or more causes or events, specified in a - e of the present clause, it shall be presumed that it was so caused, always provided, however, that the claimant shall be entitled to prove that the loss or damage was not, in fact, caused wholly or partly by one or more of such causes or events:

a) an act or omission of the Merchant, or person other than the Freight Forwarder acting on behalf of the Merchant or from whom the Freight Forwarder took the goods in charge;

b) insufficiency or defective condition of the packaging or marks and/or numbers;

c) handling, loading, stowage or unloading of the goods by the Merchant or any person acting on behalf of the Merchant;

d) inherent vice of the goods;

e) strike, lockout, stoppage or restraint of labour.

6.6. Defences for carriage by sea or inland waterways

Notwithstanding Clauses 6.2., 6.3 and 6.4. the Freight Forwarder shall not be liable for loss, damage or delay in delivery with respect to goods carried by sea or inland waterways when such loss, damage or delay during such carriage has been caused by:

a) act, neglect, or default of the master, mariner, pilot or the servants of the carrier in the navigation or in the management of the ship,

b) fire, unless caused by the actual fault or privity of the carrier, however, always provided that whenever loss or damage has resulted from un-seaworthiness of the ship, the Freight Forwarder can prove that due diligence has been exercised to make the ship seaworthy at the commencement of the voyage.

7. Paramount Clauses

7.1. These conditions shall only take effect to the extent that they are not contrary to the mandatory provisions

of International Conventions or national law applicable to the contract evidenced by this FBL. 7.2. The Hague Rules contained in the International Convention for the unification of certain rules relating to Bills of Lading, dated Brussels 25th August 1924, or in those countries where they are already in force the Hague-Visby Rules contained in the Protocol of Brussels, dated 23rd February 1968, as enacted in the Country of Shipment, shall apply to all carriage of goods by sea and also to the carriage of goods by inland waterways, and such provisions shall apply to all goods whether carried on deck or under deck. 7.3.The Carriage of Goods by Sea Act of the United States of America (COGSA) shall apply to the carriage of goods by sea, whether on deck or under deck, if compulsorily applicable to this FBL or would be applicable but for the goods being carried on deck in accordance with a statement on this FBL.

8.Limitation of Freight Forwarder's Liability

8.1. Assessment of compensation for loss of or damage to the goods shall be made by reference to the value of such goods at the place and time they are delivered to the consignee or at the place and time when, in accordance with this FBL, they should have been so delivered.

8.2. The value of the goods shall be determined according to the current commodity exchange price or, if there is no such price, according to the current market price or, if there are no such prices, by reference to the normal value of goods of the same name and quality.

The ICC Logo denotes that this document has been deemed by the ICC to be in conformity with the UNCTAD/ICC Rules for Multimodal Transport Documents. The ICC logo does not imply ICC endorsement of the document nor does it in any way make the ICC party to any possible legal action resulting from the use of this document.

8.3. Subject to the provisions of sub-clauses 8.4. to 8.9. inclusive, the Freight Forwarder shall in no event be or become liable for any loss of or damage to the goods in an amount exceeding the equivalent of 666.67 SDR per package or unit or 2 SDR per kilogramme of gross weight of the goods lost or damaged, whichever is the higher, unless the nature and value of the goods shall have been declared by the Consignor and accepted by the Freight Forwarder before the goods have been taken in his charge, or the ad valorem freight rate paid, and such value is stated in the FBL by him, then such declared value shall be the limit. 8.4. Where a container, pallet or similar article of transport is loaded with more than one package or unit, the packages or other shipping units enumerated in the FBL as packed in such article of transport are deemed packages or shipping units. Except as aforesaid, such article of transport shall be considered the package or unit.

8.5. Notwithstanding the above mentioned provisions, if the multimodal transport does not, according to the contract, include carriage of goods by sea or by inland waterways, the liability of the Freight Forwarder shall be limited to an amount not exceeding 8.33 SDR per kilogramme of gross weight of the goods lost or damaged.

8.6. a) When the loss of or damage to the goods occurred during one particular stage of the multimodal transport, in respect of which an applicable international convention or mandatory national law would have provided another limit of liability if a separate contract of carriage had been made for that particular stage of transport, then the limit of the Freight Forwarder's liability for such loss or damage shall be determined by reference to the provisions of such convention or mandatory national law.

b) Unless the nature and value of the goods shall have been declared by the Merchant and inserted in this FBL, and the ad valorem freight rate paid, the liability of the Freight Forwarder under COGSA, where applicable, shall not exceed US$ 500 per package or, in the case of goods not shipped in packages per customary freight unit.

8.7. If the Freight Forwarder is liable in respect of loss following from delay in delivery, or consequential loss or damage other than loss of or damage to the goods, the liability of the Freight Forwarder shall be limited to an amount not exceeding the equivalent of twice the freight under the multimodal contract for the multimodal transport under this FBL.

8.8. The aggregate liability of the Freight Forwarder shall not exceed the limits of liability for total loss of the goods.

8.9. The Freight Forwarder is not entitled to the benefit of the limitation of liability if it is proved that the loss, damage or delay in delivery resulted from a personal act or omission of the Freight Forwarder done with the intent to cause such loss, damage or delay, or recklessly and with knowledge that such loss, damage or delay would probably result.

9. Applicability to Actions in Tort

These conditions apply to all claims against the Freight Forwarder relating to the performance of the contract evidenced by this FBL, whether the claim be founded in contract or in tort.

10. Liability of Servants and other Persons

10.1. These conditions apply whenever claims relating to the performance of the contract evidenced by this FBL are made against any servant, agent or other person (including any independent contractor) whose services have been used in order to perform the contract, whether such claims are founded in contract or in tort, and the aggregate liability of the Freight Forwarder and of such servants, agents or other persons shall not exceed the limits in clause 8.

10.2. In entering into this contract as evidenced by this FBL, the Freight Forwarder, to the extent of these provisions, does not only act on his own behalf, but also as agent or trustee for such persons, and such persons shall to this extent be or be deemed to be parties to this contract.

10.3. However, if it is proved that the loss of or such loss or damage to the goods resulted from a personal act or omission of such a person referred to in Clause 10.1., done with intent to cause damage, or recklessly and with knowledge that damage would probably result, such person shall not be entitled to benefit of limitation of liability provided for in Clause 8.

10.4. The aggregate of the amounts recoverable from the Freight Forwarder and the persons referred to in Clauses 2.2. and 10.1. shall not exceed the limits provided for in these conditions.

11. Method and Route of Transportation

Without notice to the Merchant, the Freight Forwarder has the liberty to carry the goods on or under deck and to choose or substitute the means, route and procedure to be followed in the handling, stowage, storage and transportation of the goods.

12. Delivery

12.1. Goods shall be deemed to be delivered when they have been handed over or placed at the disposal of the Consignee or his agent in accordance with this FBL, or when the goods have been handed over to any authority or other party to whom, pursuant to the law or regulation applicable at the place of delivery, the goods must be handed over, or such other place at which the Freight Forwarder is entitled to call upon the Merchant to take delivery.

12.2. The Freight Forwarder shall also be entitled to store the goods at the sole risk of the Merchant, and the Freight Forwarder's liability shall cease, and the cost of such storage shall be paid, upon demand, by the Merchant to the Freight Forwarder.

12.3. If at any time the carriage under this FBL is or is likely to be affected by any hindrance or risk of any kind (including the condition of the goods) not arising from any fault or neglect of the Freight Forwarder or a person referred to in Clause 2.2. and which cannot be avoided by the exercise of reasonable endeavours the Freight Forwarder may:

abandon the carriage of the goods under this FBL and, where reasonably possible, place the goods or any part of them at the Merchant's disposal at any place which the Freight Forwarder may deem safe and convenient, whereupon delivery shall be deemed to have been made, and the responsibility of the freight forwarder in respect of such goods shall cease.

In any event, the Freight Forwarder shall be entitled to full freight under this FBL and the Merchant shall pay any additional costs resulting from the above mentioned circumstances.

13. Freight and Charges

13.1. Freight shall be paid in cash, without any reduction or deferment on account of any claim, counterclaim or set-off, whether prepaid or payable at destination.

Freight shall be considered as earned by the Freight Forwarder at the moment when the goods have been taken in his charge, and not to be returned in any event.

13.2. Freight and all other amounts mentioned in this FBL are to be paid in the currency named in this FBL or, at the Freight Forwarder's option, in the currency of the country of dispatch or destination at the highest rate of exchange for bankers sight bills current for prepaid freight on the day of dispatch and for freight payable at destination on the day when the Merchant is notified on arrival of the goods there or on the date of withdrawal of the delivery order, whichever rate is the higher, or at the option of the Freight Forwarder on the date of this FBL.

13.3. All dues, taxes and charges or other expenses in connection with the goods shall be paid by the Merchant.

Where equipment is supplied by the Freight Forwarder, the Merchant shall pay all demurrage and charges which are not due to a fault or neglect of the Freight Forwarder.

13.4. The Merchant shall reimburse the Freight Forwarder in proportion to the amount of freight for any costs for deviation or delay or any other increase of costs of whatever nature caused by war, warlike operations, epidemics, strikes, government directions or force majeure.

13.5. The Merchant warrants the correctness of the declaration of contents, insurance, weight, measurements or value of the goods but the Freight Forwarder has the liberty to have the contents inspected and the weight, measurements or value verified. If on such inspection it is found that the declaration is not correct it is agreed that a sum equal either to five times the difference between the correct figure and the freight charged, or to double the correct freight less the freight charged, whichever sum is the smaller, shall be payable as liquidated damages to the Freight Forwarder for his inspection costs and losses of freight on other goods notwithstanding any other sum having been stated on this FBL as freight payable.

13.6. Despite the acceptance by the Freight Forwarder of instructions to collect freight, charges or other expenses from any other person in respect of the transport under this FBL, the Merchant shall remain responsible for such monies on receipt of evidence of demand and the absence of payment for whatever reason.

14. Lien

The Freight Forwarder shall have a lien on the goods and any documents relating thereto for any amount due at any time to the Freight Forwarder from the Merchant including storage fees and the cost of recovering same, and may enforce such lien in any reasonable manner which he may think fit.

15. General Average

The Merchant shall indemnify the Freight Forwarder in respect of any claims of a General Average nature which may be made on him and shall provide such security as may be required by the Freight Forwarder in this connection.

16. Notice

16.1. Unless notice of loss of or damage to the goods, specifying the general nature of such loss or damage, is given in writing by the consignee to the Freight Forwarder when the goods are delivered to the consignee in accordance with clause 12, such handing over is prima facie evidence of the delivery by the Freight Forwarder of the goods as described in this FBL.

16.2. Where the loss or damage is not apparent, the same prima facie effect shall apply if notice in writing is not given within 6 consecutive days after the day when the goods were delivered to the consignee in accordance with clause 12.

17. Time bar

The Freight Forwarder shall, unless otherwise expressly agreed, be discharged of all liability under these conditions unless suit is brought within 9 months after the delivery of the goods, or the date when the goods should have been delivered, or the date when in accordance with clause 6.4. failure to deliver the goods would give the consignee the right to treat the goods as lost.

18. Partial Invalidity

If any clause or a part thereof is held to be invalid, the validity of this FBL and the remaining clauses or a part thereof shall not be affected.

19. Jurisdiction and applicable law

Actions against the Freight Forwarder may be instituted only in the place where the Freight Forwarder has his place of business as stated on the reverse of this FBL and shall be decided according to the law of the country in which that place of business is situated.

(4)
(5)
(6)
(7)

(hereinafter referred to as “the Contractor”) accepts Goods for Storage only

upon the Conditions set out below. No servant or agent of the Contractor is

permltted to alter or vary these Conditions in any way unless expressly

authorlsed in writing to do so by a Director, Principal, Partner or other

authorlsed person. If any legislation is compulsorily applicable to the Contract

and any part of these Conditions is incompatible with such legislation, such part

shall, as regards the Contract, be overridden to that extent and no further.

1.

Definitions

In these Conditions:

“Customer” means the person or company who contracts for the services of the

Contractor.

“Contract” means the contract between the Customer and the Contractor for

the Storage of the Goods.

“Goods” means goods whether a single item or in bulk or contained in one

parcel, package or container as the case may be or any number of separate

items, parcels, packages or containers Stored under the Contract.

“Storage” means the storage and handling of Goods including unloading and

loading of Goods and movement of Goods between stores and such other

ancillary services as the Contractor may agree to in writing, and the words

“Store” and “Stored” shall be construed accordingly.

“Dangerous Goods”means:

(i)

those substances and articles the carriage of which is prohibited by the

provisions of the European Agreement Concerning the International

Carriage of Dangerous Goods by Road (ADR) as applied in the United

Kingdom, or authorised only under the conditions prescribed in

accordance therewith;

(ii) any weapon, drug, poison, damaging article or substance or any article

or substance likely to encourage vermin or other pests or likely to cause

infection; and

(iii) any Goods which, although, not included in (i) or (ii) above, in the sole

opinion of the Contractor, present a similar hazard.

“In writing” includes, unless otherwise agreed, the transmission of information

by electronic, optical or similar means of communication, including, but not

limited to, facsimile, electronic mail or electronic data interchange (EDI),

provided the information is readily accessible so as to be usable for subsequent

reference.

“Trader” means the owner of the Goods, any other person having an interest

therein and anyone acting on behalf of such owner or other person, including,

as the case may be, the Customer.

2.

Parties and Sub-Contracting

(1) The Customer warrants that he is either the owner of the Goods or is

authorised by such owner to accept these Conditions on such owner’s

behalf.

(2) The Customer also warrants that the Goods are as described to the

Contractor with regard to their nature, weight, quantity, condition and

dimensions.

(3) The Customer also warrants that Dangerous Goods accepted for

Storage comply with all relevant statutory regulations for the time

being in force concerning the Storage, carriage, packing, marking,

documentation and labelling of such articles or substances.

(4) The Contractor and any other contractors employed by the Contractor

may employ the services of any other contractor for the purpose of

fulfilling the Contract in whole or in part and the name of every such

other contractor shall be provided to the Customer on request.

(5) The Contractor contracts for itself and as agent of and trustee for its

servants and agents and all other contractors referred to in (4) above

and such other contractors’ servants and agents and every reference in

these Conditions to the “Contractor” shall be deemed to include every

other such contractor, servant and agent with the intention that they

shall have the benefit of the contract and collectively and together with

the Contractor be under no greater liability to the Customer or any

other party than is the Contractor hereunder.

3.

Dangerous Goods

(1) Dangerous Goods must be disclosed by the Customer and if the

Contractor agrees to accept them for Storage such Goods must be

properly and safely packed, marked, labelled and documented in

accordance with any legislation for the time being in force for the

Storage and carriage of such articles or substances and the Customer

shall, whilst the Dangerous Goods remain in Storage, keep the

Contractor informed of any statutory modification or re-enactment

thereof or any rules or regulations made thereunder or rules or

recommendations made by any relevant authority, concerning the

Storage or handling thereof.

(2) Prior to receipt of the Dangerous Goods, the Customer shall provide the

Contractor with such information in writing as will enable the

Contractor to know the identity of the Dangerous Goods, the nature of

the hazards created thereby, and any action to be taken in an

emergency. While the Dangerous Goods remain in Storage, the

Customer shall keep the Contractor informed of its recommendations

on the handling and Storage of such Goods including all health and

safety recommendations. The Contractor shall be entitled to disclose

the information supplied by the Customer to its servants, agents and

other contractors referred to in condition 2(5), and any relevant

Government department.

4.

Notice of Delivery or Collection

The Customer shall give the Contractor not less than twenty-four hours notice of

its intention to deliver or remove Goods at the premises of the Contractor.

5.

Receipt of Goods

(1) Following acceptance of the Goods for Storage the Contractor shall if

so required provide the Customer with a receipt in writing but the

burden of proving the condition of the Goods on receipt by the

Contractor and that the Goods were of the nature, property, chemical

composition, quantity, quality or weight declared in the relevant

document shall rest with the Customer.

(2) The Contractor shall notify the Customer of any pre-existing damage to

and/or deficiency in the Goods to be Stored, within a reasonable time

of the Contractor becoming aware of such damage or deficiency. Such

Goods shall, in the absence of any express agreement to the contrary

between the Customer and the Contractor, be returned to the

Customer at the Customer’s expense.

6.

Termination of Storage

(1) Either the Contractor or Customer may at any time give not less than

twenty-one clear days’ notice in writing to the other of its intention to

terminate the Contract and notwithstanding that the Contractor may

have released the Goods before the expiry of such notice, all charges

shall be payable to the date when the notice would have expired.

(2) The Contractor may require the removal of the Goods or any part

thereof, forthwith, if in the Contractor’s opinion:

(a) the Customer’s financial positIon becomes unsatisfactory or if the

Customer ceases to pay its debts in the ordinary course of business

or cannot pay its debts as they become due, or (being a company)

is deemed to be unable to pay its debts or has a wInding up

petition issued against it or a receiver appointed of all or any part

of its assets, or if a proposal is made for a composition with

creditors or scheme of arrangement or for an administrator to be

appointed in respect of all or any part of the business or assets of

the Customer or (being an individual) commits an act of bankruptcy

or has a bankruptcy petition issued against him, or the Customer is

in breach of any of its obligations arising under the Contract;

(b) the Storage of Goods poses a risk to the health and safety of the

Contractor, its servants or any third party or to the Contractor’s

property or any third party property;

(c) the continued Storage of the Goods will result in the Goods

perishing or otherwise deteriorating and/or will cause damage to

other goods or property.

(3) If the Goods or any part thereof are not removed after notice Is given

by the Contractor to the Customer in accordance with paragraphs (1)

and (2) above, then the Contractor may, at its absolute discretion, sell

the Goods after the lapse of a reasonable period of time after notice is

given by the Contractor of its intention to sell the Goods or part

thereof.

7.

Revision of Storage Charges and Conditions of Storage

The Contractor’s charges and these Conditions may be revised by the Contractor

from time to time. Any such revision shall not become effective until the expiry

of twenty-one days from the date notice of proposed revision is given to the

Customer.

8.

Contractor’s Charges

(1) Goods accepted for Storage during any calendar week (Monday to

Sunday both inclusive) shall be charged for as though they were

received on the first day of such week.

(2) Charges shall be payable when due without reduction or deferment on

account of any claim, counterclaim or set-off. If the Customer becomes

insolvent or any sums owed by the Customer on any invoice or account

with the Contractor become overdue for payment, any credit terms

shall be cancelled with immediate effect and all invoices or accounts

issued by the Contractor shall

immediately

be deemed due for

payment and thereupon become payable. The Late Payment of

Commercial Debts (Interest) Act 1998, as amended, shall apply to all

sums due from the Customer.

Road Haulage Association Limited

CONDITIONS OF STORAGE 2009

Effective 1 December 2009

PLEASE NOTE THAT THE CUSTOMER WILL NOT IN ALL CIRCUMSTANCES BE ENTITLED TO COMPENSATION, OR TO FULL COMPENSATION, FOR ANY LOSS AND MAY

BE SUBJECT TO CERTAIN OBLIGATIONS AND INDEMNITIES. THE CUSTOMER SHOULD THEREFORE SEEK PROFESSIONAL ADVICE AS TO APPROPRIATE INSURANCE

COVER TO BE MAINTAINED WHILE GOODS ARE IN STORAGE.

Company stamp or details and RHA membership number

RHA membership number

Pinnacle International Freight

Unit 1 Swannington Road

Cottage Lane Industrial Estate

Broughton Astley, Leicester

Leicestershire, LE9 6TU

(8)

(3) Should the delivery of Goods be postponed or cancelled by the

Customer, the Contractor shall be entitled to recover from the Customer

all expenses incurred by the Contractor and all rental charges in respect

of space reserved for such Goods.

9.

Liability for Loss and Damage

(1) The Customer shall be deemed to have elected to accept the terms set

out in (2) of this Condition unless, before the Goods are Stored, the

Customer has agreed in writing that the Contractor shall not be liable

for any loss or mis-delivery of or damage to or in connection with the

Goods howsoever or whensoever caused and whether or not caused or

contributed to directly or indirectly by any act, omission, neglect,

default or other wrongdoing on the part of the Contractor, its servants,

agents or sub-contractors.

(2) Subject to these conditions the Contractor shall be liable for:

(a) physical loss, mis-delivery of or damage to living creatures, bullion,

money, securities, stamps, precious metals or precious stones only

if:

(i)

the Contractor has specifically agreed in writing to Store any

such items; and

(ii)

the Customer has agreed in writing to reimburse the

Contractor in respect of all additional costs which result from

the Storage of the said items; and

(Iii) the loss, mis-delivery or damage is occasioned during Storage

and is proved to be due to the negligence of the Contractor,

its servants, agents or sub-contractors.

(b) physical loss, mis-delivery of or damage to any other Goods

occasioned during Storage unless the same has arisen from, and the

Contractor has used reasonable care to minimise the effects of:

(i)

Act of God;

(ii)

any consequences of war, invasion, act of foreign enemy,

hostilities (whether war or not), civil war, rebellion,

insurrection, terrorist act, military or usurped power or

confiscation, requisition, or destruction or damage by or

under the order of any government or public or local

authority;

(iii) seizure or forfeiture under legal process;

(iv) error, act, omission, mis-statement or misrepresentation by

the Customer or other owner of the Goods or by servants or

agents of either of them;

(v)

inherent liability to wastage in bulk or weight, faulty design,

latent defect or inherent defect, vice or natural deterioration

of the Goods;

(vi) leakage or deficiency of Goods of a perishable or leaky

nature, moth, vermin, insects, atmospheric or climatic causes;

(vii) insufficient or improper packing;

(viii) insufficient or improper labelling or addressing;

(ix) riot, civil commotion, strike, lockout, general or partial

stoppage or restraint of labour howsoever caused;

(x)

any other cause beyond the reasonable control of the

Contractor.

(3) The Contractor shall not in any circumstances be liable for loss of or

damage to Goods arising after Storage of such Goods has ended,

whether or not caused or contributed to directly or indirectly by any

act, omission, neglect, default or other wrongdoing on the part of the

Contractor, its servants, agents or sub-contractors.

10. Fraud

The Contractor shall not in any circumstances be liable in respect of Goods where

there has been fraud on the part of the Customer or the owner, or the servants

or agents of either, in respect of those Goods, unless the fraud has been

contributed to by the complicity of the Contractor or of any servant of the

Contractor acting in the course of his employment.

11. Limitation of Liability

(1) Except as otherwise provided in these Conditions, the liability of the

Contractor in respect of claims for physical loss, mis-delivery of or

damage to Goods, howsoever arising, shall in all circumstances be

limited to the lesser of

(a) the value of the Goods actually lost, mis-delivered or damaged;

or

(b) the cost of repairing any damage or of reconditioning the Goods;

or

(c) a sum calculated at the rate of £100 Sterling per tonne on the gross

weight of the Goods actually lost, mis-delivered or damaged;

and the value of the Goods actually lost, mis-delivered or damaged shall

be taken to be their invoice value if they have been sold and shall

otherwise be taken to be the replacement cost thereof to the owner at

the commencement of storage, and in all cases shall be taken to include

any Customs and Excise duties or taxes payable in respect of those

Goods: Provided that:

(i)

in the case of loss, mis-delivery of or damage to a part of the

Goods the weight to be taken into consideration in

determining the amount to which the Contractor’s liability is

limited shall be only the gross weight of that part regardless

of whether the loss, mis-delivery or damage affects the value

of other parts of the Goods;

(ii)

nothing in this Condition shall limit the liability of the

Contractor to less than the sum of £10:

(Iii) the Contractor shall be entitled to proof of the weight and

value of the whole of the Goods and of any part thereof lost,

mis-delivered or damaged;

(iv) the Customer shall be entitled to give to the Contractor notice

in writing to be delivered at least seven days prior to

commencement of Storage requiring that the £100 per tonne

limit in 11(1)(c) above be increased, but not so as to exceed the

value of the Goods, and in the event of such notice being

given the Customer shall be required to agree with the

Contractor an increase in the Storage charges in consideration

of the increased limit, but if no such agreement can be reached

the aforementioned £100 per tonne limit shall continue to

apply.

(2) The liability of the Contractor in respect of claims for any other loss

whatsoever (including indirect or consequential loss or damage and loss

of market), and howsoever arising in connection with the Goods, shall

not exceed the amount of the Storage charges in respect of the Goods

or the amount of the claimant’s proved loss, whichever is the lesser,

unless:

(a) at the time of entering into the Contract with the Contractor the

Customer declares to the Contractor a special interest in Storage in

the event of physical loss mis-delivery or damage and agrees to pay

a surcharge calculated on the amount of that interest, and

(b) at least seven days prior to the commencement of Storage the

Customer has delivered to the Contractor written confirmation of

the special interest and amount of the interest.

12. Indemnity to the Contractor

The Customer shall indemnify the Contractor against:

(1) all liabilities and costs incurred by the Contractor (including but not

limited to claims, demands, proceedings, fines, penalties, damages,

expenses and loss of or damage to the place of storage and to other

goods Stored) by reason of any error, omission, mis-statement or

misrepresentation by the Customer or other owner of the Goods or by

any servant or agent of either of them, insufficient or improper

packing, labelling or addressing of Goods or fraud as in Condition 10;

(2) all claims and demands whatsoever (including for the avoidance of

doubt claims alleging negligence), by whomsoever made and

howsoever arising (including but not limited to claims caused by or

arising out of the Storage of Dangerous Goods and claims made upon

the Contractor by HM Revenue and Customs in respect of dutiable goods

consigned in bond) in excess of the liability of the Contractor under these

Conditions in respect of any loss or damage whatsoever to, or in connection

with, the Goods whether or not caused or contributed to directly or

indirectly by any act, omission, neglect, default or other wrongdoing on the

part of the Contractor, its servants, agents or sub-contractors.

13. Time Limits for Claims

(1) All claims for damage to or physical loss or mis-delivery of or failure to

release any Goods and any claim referred to in Condition 11(2) shall be

made in writing by the Customer within seven days after release of the

Goods alleged to be damaged or, in the case of Goods alleged to be lost

or mis-delivered or which the Contractor fails to release, within seven

days after the time when the Goods should in the ordinary course of

events have been released and the Contractor shall be under no liability

unless such claim is made within the time stipulated.

Provided that if the Customer proves that:

(a) it was not reasonably possible for the Customer to advise the

Contractor or make a claim in writing within the time limit

applicable, and

(b) such advice or claim was given or made within a reasonable time,

the Contractor shall not have the benefit of the exclusion of

liability afforded by this Condition.

(2) The Contractor shall in any event be discharged from all liability

whatsoever and howsoever arising in respect of the Goods unless suit is

brought and notice in writing thereof given to the Contractor within

one year of the date when the Goods were released or should, in the

ordinary course of events, have been released.

(3) In the computation of time where any period provided by these

Conditions is seven days or less, Saturdays, Sundays and all statutory

public holidays shall be excluded.

14. Lien

(1) The Contractor shall have:

(a) a particular lien on the Goods, and

(b) a general lien against the Trader for sums unpaid on any invoice,

account or Contract whatsoever.

If such lien, whether particular or general, is not satisfied within a

reasonable time, the Contractor may sell the Goods, or part thereof, as

agent for the owner and apply the proceeds towards any sums unpaid

and the expenses of the insurance and sale of the goods and shall, upon

accounting to the Customer for any balance remaining, be discharged

from all liability whatsoever in respect of the Goods.

(2) The Contractor may exercise its lien on its own behalf or as agent for

any assignee of its invoices at any time and at any place at its sole

discretion whether or not sums have become payable in accordance

with Condition 8(2) hereof. These conditions shall continue to apply

during the period of exercise of such lien and Storage charges shall

continue to be payable by the Trader in respect of the Goods until the

lien has been satisfied in full, whether by sale or otherwise.

15. Impossibility of Performance

The Contractor shall be relieved of its obligations to perform the Contract to the

extent that the performance thereof is prevented by failure of the Customer,

fire, weather conditions, industrial dispute, labour disturbance or cause beyond

the reasonable control of the Contractor.

16. Notice

All written communications from the Contractor to the Customer shall be

deemed to have been served if delivered or posted to the last known address of

the Customer.

17. Law and Jurisdiction

Unless otherwise agreed in writing, the Contract and any dispute arising

thereunder shall be governed by English law and shall be subject to the

jurisdiction of the English courts alone.

THESE CONDITIONS MAY ONLY BE USED BY

MEMBERS OF THE ROAD HAULAGE ASSOCIATION

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