Welcome to the Cloud Stream
Ben Lingwood – Director HEC GtM
HANA Enterprise Cloud (HEC)
Harnessing the Power of Real- Time Business with the
Simplicity of the Cloud
Announced May 7
th& immediately available in all markets
An end-to-end cloud-based infrastructure for HANA and selected
custom and partner applications powered by SAP HANA
Real-time in-memory technology with cloud simplicity.
Fully scalable, enterprise-ready, mission critical, secure and high
availability cloud service
Cloud service with a full-managed services approach with trusted
services from SAP
Bring your own HANA License + monthly infrastructure subscription fee
Open approach with partner ecosystem key to our plans
Market is moving to the cloud. So are we.
Dramatic accelerator for our HANA business –
removes barriers to entry:
Data centers not equipped for modern infrastructure hardware
High-end hardware upgrades
Lack of skilled internal resources
Limited CAPEX budgets
Compliments our range of deployment options
SAP HANA Enterprise Cloud (From SAP)
SAP HANA One (From Amazon)
Open Cloud Ecosystem
HANA on Premise
SAP HANA Enterprise Cloud
SAP’s Unique Value Proposition
HANA Enterprise Cloud is Optimized for HANA
HEC is specifically optimized by the development organization for
performance & operations of SAP HANA-driven solutions
World-class and best-run
HEC has the Broadest, Deepest Pool of Experts
HANA Enterprise Cloud leverages SAP’s in-house HANA experts continuous
innovation and improvement
Immediate and seamless access to SAP Development, Support and
Application Management teams
HEC has the Lowest Risk
No company can mitigate HANA and HEC technical and functional risk like
SAP
Time-to-resolution is dramatically reduced by proximity of SAP ‘owners and
experts’
SAP HANA Enterprise Cloud
Global Data Centre locations
• Wave 1 with 4 data centers in US and Europe
on announcement
• Custom data center arrangements for
compliance
• Largest pool of high-performance in-memory
infrastructure
Availability
Tier III+ Availability
Two separate electrical power connections
Emergency power systems: UPS batteries & Generator with on-site fuel
No down time necessary during maintenance of the infrastructure
Energy Efficiency
High-density racks
Cold aisle systems
Physical Security
Biometric access control
Video and Sensor surveillance
24 x 7 Security Patrols
Fire alarm system, smoke detectors
Fire protection
SAP HANA Enterprise Cloud
Global Data Centre locations – Wave 2
Global Availability Roadmap
Rot Amsterdam Russia Australia Sterling Santa Clara Japan China Canada
Available today
Physical Security
– Video and Sensor Surveillance
– Access Logging
– Security Guards
– Fire Detection and Extinguishing System
– Uninterruptible Power Supply
– Biometric Access Control in certain Locations
Network Security
– Network Admission Control
– Intrusion Prevention Systems
– Network Filtering
– 2-factor Authentication
– Proxies
– Internet Content Filtering
Secure Operations
– Asset Management
– Change Management
– Incident Management
– Anti Virus & Malware Management
– Backup / Restore Management
– Identity & Access Management
Threat & Vulnerability Management
– Security Patch Management
– Penetration Testing
– Vulnerability Scanning
– 24 x 7 Security Monitoring Center
Advanced IT Security Architecture
– Isolated, separated Landscape per Customer
– Security hardened Systems
Secure Product Development Lifecycle
Security measures are audited and confirmed through various Certifications & Attestations
– ISO Certificates
o ISO9001 Quality Management System
o ISO27001 Information Security Management System
– SOC1 (ISAE3402/SSAE16) *)
– SOC 2 & SOC 3 *)
– Industry specific certifications (on demand with business case foundation)
Customer data flow control
– Regional Data Storage (e.g. EU-, US-Cloud)
Security
Visit www.sapdatacenter.com
for a virtual tour of the new
SAP Data centers
Technical, security and
operational overview
Centre SLA Data
Cloud solution overviews
SAP uses SAP – our own first
customer!
SAP HANA Enterprise Cloud
SAP HANA Enterprise Cloud
Architecture overview
P
RD
QAS
DEV
Scale (optional) sync via HSR Failover NAS CIlocal discs local discs
HANA CI DB Backup local discs HANA HANA CI
Two DB (virtual hosts) installed on the server
Initial HW footprint (RAM + disc) to foresee usage for PROD
ALTERNATE DC
Backup
SAP HANA Enterprise Cloud
HANA Failover options
Backup Instance Primary Instance
Recovery Costs RPO RTO
Backup $ high high
HSR preload off $$ 0 med HSR preload $$$ 0 low Failover IP redirect Failover procedure automated via LVM 2nd node monitoring Seamless switch for external tools as client address stays stable (to be verified!)
Prepare new fallback node
Prepare new fallback node Start in LVM (register automatically) Register to Monitoring Monitoring SolMan based: Standard DB Monitoring of primary node Monitor consistency of 2nd node. Decision by IT Admin to trigger Failover RTO
SAP HANA Enterprise Cloud
Deployment options
ERP 6.0 RDBMS BW 7.0 RDBMS CRM 7.0 RDBMSSAP ILM for archiving SAP NLS for archiving SAP NetWeaver Portal 3rd Party Applications SAP BusinessObj ects SAP Mobility extra ctors E R P 6 . 1 HANA B W 7. 3 HANA C R M 7. 0 HANA
SAP ILM for archiving
SAP NLS for archiving
SAP NetW eaver Portal
3rd Party Applications
SAP BusinessObj ects SAP Mobility
SAP HANA Enterprise Cloud ex t r a ct o r s E R P 6. 0 RDBMS B W 7 .3 HANA CR M 7 .0 RDBM S SAP ILM for archiving SAP NLS for archiving SAP NetW eaver Portal 3rd Party Applications SAP BusinessObj ec ts SAP Mobility e x t r ac t o r s SAP HANA Enterpris e Cloud E R P 6. 0 HANA HANA Agile Data marts CR M 7 .0 HANA SAP ILM for archivin g SAP NetW eaver Portal 3rd Party Applications SAP BusinessObj e cts SAP Mobility ET L / R ep li c a tio n SAP HANA Enterpri se Cloud ET L / R ep li c a tio n Non-SAP Applications 3rd Pa r t y D W 3rd Pa r t y S A A S a p p . E T L
Moving entire
Landscape to
Cloud
Moving Part of
Landscape to
Cloud
Merging Data
into Datamart
in Cloud
Non-Productive
Systems in Cloud
only
SAP NetW eaver Portal 3rd Party Applications SAP BusinessObj ects SAP Mobility
ER P 6 .1 ( D E V) HANA E R P 6. 1 ( Q A) HANA ER P 6 . 1 ( P R O D) HANA tr a n s po r t tr a n s po r t SAP HANA Enterprise Cloud
Typical On-premise
customer
Landscape
Deployment options
Support customer roadmap to real time business in accelerated and risk free fashion
Clearly defined easy to consume services
Stringent SLA and DR for productive mission critical operations
Single 24x7 support model across all tiers following the sun
Ideal stepping stone for a cloud first or cloud only policy
TAKE THE GUESS WORK OUT OF
PLANNING YOUR SAP HANA PROJECT! DIFFERENTIATE YOUR BUSINESS WITH REAL-TIME WITHOUT ANY DELAYS
HANA Enterprise Cloud - Productive HANA Enterprise Cloud - Project
Risk and obligation free first stepping stone
towards using SAP HANA
End-to-end migration
customer data transport
temporary test license
migration service
defined period of cloud hosting
Fixed timeline and price
•
Let your key users get familiar with SAP
HANA
SAP HANA Enterprise Cloud
The Path for onboarding systems to HANA Enterprise Cloud
SAP Responsable SYSTEM ARCHITECTURE AGREED QUICK START IN INNOVATION CLOUD TRANSITION TO HEC PRODUCTION COMPLETE ALL PROJECT PHASES IN HEC PRODUCTIVE SOLUTION IN HANA ENTERPRISE CLOUD
HANA ENTERPRISE CLOUD SYSTEMS
Project Cloud
SAP Responsable SAP Responsable
Integration
SAP Responsable
SAP
SAP HANA Enterprise Cloud
Connectivity & service levels
2-factor authentication SAP HANA
Enterprise Cloud
Safety and Security
• Quality ISO 9001
• Security BS7799 / ISO27001 • IT SCM ISO22301
• Service Management ITIL / ISO 20000 • Overall Framework COBIT, ISACA
Service Levels
• Guaranteed Availability 99.5%
• Global support 24 x 7
• Performance reporting Monthly or as defined
• Disaster recovery within 48 hours
• Agreed to windows for patching, updates, and project work
• Incident reports, analysis, planning, & remediation coordination
Jump host Management network Shared admin #1 #3 #2 MPLS VPN MPLS Customer 2 Customer 3 Customer 1 HTTP 3rd party access
SAP HANA Enterprise Cloud Administration
SAP HANA Enterprise Cloud
Core services with base HEC
SAP HEC Managed Services
-
Fully integrated with SAP’s extended portfolio of services•
HANA Database Management
•
Perform HANA database & client upgrades•
Perform HANA database backups•
Restore/recover HANA database•
Monitor HANA database free space•
Analyze and resolve HANA database failures•
…•
Event detection & notifications
•
Detect events per monitoring requirements, log events, reacting to these events and monitoring the success or failure of startup/shutdown processes•
…•
Application Specific Services
•
Installation of technical SoH components, BW on HANA & Data Mart for net new installs•
Batch scheduling•
…•
Performance Monitoring/EWA
•
Monitor disk capacity
•
Provide trend analysis as input to
capacity forecasting – monthly
•
Analyze SAP system log and fix
failures working with customer team
•
System Startup & shutdown
•
Perform system startup & shutdown
•
Operating System
•
Work with vendor to resolve
Operating System issues
•
Monitoring memory load & swap
•
Apply patches to the Operating
System
IaaS
Infrastructure as a ServiceSolution Stack On Premise Host Build Consume
Applications Data Runtime Middleware Database O/S Virtualization Servers Storage Networking
PaaS
Platform as a ServiceSaaS
Software as a ServiceYou
Manage
You
Manage
You Manage
We
Manage
We
Manage
(SLA based – monthly subscription)We
Manage
(SLA based – monthly subscription)HEC with AMS
HEC
Different Support Models
SAP HANA Enterprise Cloud
Optional components and commercial models
Offerings Terms Perpetual license Annual contract Scope-based Monthly subscription Scope-based Assessment & Advisory
Onboarding & Migration
Application Management Services Cloud Integration Services SAP HANA SAP Support Recommended Baseline Baseline SAP Applications Optional
