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© Maria Landrelli. All rights strictly reserved.
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Next Review Date
May 2013
About the author – Maria Landrelli
Maria has been involved in mentoring and
training franchisees and small business
owners (SME) in computer accounting
software and business systems since March
1994. Over this time she has helped
hundreds of SMEs with their accounting
needs using software programs such as
MYOB and Quicken.
Since 1995 she has been an MYOB Certified Consultant and is one
of a small number of specialists around Australia authorised by
MYOB Australia Limited to provide training on their behalf.
During her career, Maria has been the main trainer of a large
international accounting franchise and has setup many of the
systems which are still in place today. Over the years she has
mentored a number of franchisees specializing in accounting,
financial control and bookkeeping services to help them create their
own profitable businesses and still keeps in contact with a number
of them today.
Maria in 1997 joined a Not For Profit Registered Training
Organisation (RTO) as part time trainer and trained business
owners in MYOB related products. During this time Maria became
dissatisfied with the quality of the training material available and
decided to create her own manuals.
During this time Maria was asked to become a member of the board
for this Not for Profit RTO. She has also been a member of the
executive committee and over the last 15 years has been treasurer
on a number of occasions.
Maria has a Certificate IV in Training & Assessment to ensure she is
delivering training to the highest possible standards and has been
training small businesses, accountants and bookkeepers in a
classroom situation since 1998.
In 1999 Maria set up her own successful MYOB consulting and
bookkeeping business.
Maria went on to become a franchisee of the international
accounting franchise and had been named the most successful
franchisee in NSW on more than one occasion.
Maria has also twice been a mentor for the “Women in Business
Mentor” program for the NSW Department of State and Regional
Development. The Women in Business Program helps
up-and-coming women business owners expand their business.
In 2006 Maria became a member of the MYOB Publishers Program
which helps publishers of MYOB learning material to ensure the
quality and integrity of that material is of the highest standard.
In 2010, Maria was asked to teach the Certificate IV in Financial
Services (Bookkeeping) and GST/BAS Skill set for the RTO, the
required educational qualifications for registration with the Tax
Practitioners Board as a BAS Agent.
In 2011, Maria received both the Brian Milligan Memorial Shield and
the Pride in Workmanship award from The Rotary Club of Waitara
In 2012 Maria was invited to be a presenter at the prestigious
NSW/ACT annual congress for the Institute of Public Accountants
(IPA), In 2013, the Institute invited Maria to develop and present
course material for members of the Institute.
Maria is also a fellow of the Institute of Public Accountants (IPA)
and a member of the Institute of Certified Bookkeepers (ICB).
Maria is also Network Meeting Facilitator for ICB and runs the
monthly networking meetings at Hornsby.
In 2007 Maria co-founded Bookkeeping Biz in a Box with Ralph
Rossteuscher to assist bookkeepers and financial accountants that
wished to setup their own successful bookkeeping business.
Table of Contents
Unit of competence ... 2
Introduction ... 9
Chapter 1 Implement an integrated accounting system ... 11
Implementing an accounting system ... 12
Choosing the right accounting system ... 12
Installing and setting up the software to suit the organisation... 13
Help and support ... 17
Chapter 2 Process transactions within the system ... 20
Data Entry – transaction classification ... 21
End of month / quarter / year adjustments ... 22
Reviewing transactions prior to producing reports ... 23
End of Financial Year Rollover ... 25
Chapter 3 Maintain the system ... 26
Creating new accounts ... 27
Chart of Accounts ... 28
Customer and Supplier database ... 28
Maintaining your databases ... 30
Customising the chart of accounts to meet reporting requirements ... 30
Chapter 4 Produce reports ... 31
Reports to indicate the financial performance of the organisation ... 32
Reconciling reports and subsidiary ledger ... 33
Reconciling bank accounts ... 38
Chapter 5 Ensure system integrity ... 39
Backups of your accounting system ... 40
How often should you backup? ... 41
What should you backup to? ... 41
Keeping records for audit purposes ... 44
Restoring your data ... 46
Unit of
Unit Descriptor This unit describes the performance outcomes, skills and knowledge required to modify and operate an integrated computerised accounting system. This is generally under supervision and encompasses processing transactions within the system, maintaining the system, producing reports and ensuring system integrity. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Employability Skills This unit contains employability skills.
Application of the Unit The unit has application across all sectors of the financial services sector and other industry organisations using accounting software. It has application to job roles such as accounts receivable and payable clerks.
Unit Sector Accounting
ELEMENT PERFORMANCE CRITERIA
1. Implement an integrated accounting system
1.1 The general ledger, chart of accounts and subsidiary accounts are implemented in accordance with organisational requirements, procedures and policies
1.2 Customers, suppliers and inventory items are set up in the system to meet organisational requirements and the reporting requirements of Goods and Services Tax (GST)
1.3 Appropriate technical help is used to solve any operational problems
2. Process transactions within the system
2.1 Input data is collated, coded and classified before processing
2.2 A wide range of cash and credit transactions are processed in both a service and trading environment
2.3 The general journal is used to make any balance day adjustments for prepayments and accruals
2.4 System output are regularly reviewed to verify the accuracy of data input and adjustments made for any detected
2.5 An end of financial year rollover is performed
3. Maintain the system 3.1 Any new general ledger accounts, customer, supplier,
inventory and fixed asset records are added as required
3.2 An existing chart of accounts, customer, supplier, inventory and fixed asset records and subsidiary accounts are maintained and updated
3.3 The chart of accounts is customised to meet the reporting requirements of the organisation
4. Produce reports 4.1 Reports to indicate the financial performance and financial
position of the organisation and for GST purposes are generated as required or requested
4.2 Reports to ensure that subsidiary ledgers and accounts reconcile with the general ledger are generated
4.3 Reports, which ensure that the bank account reconciles with the bank statement, over at least two reporting periods are 5. Ensure system
integrity
5.1 Regular back-ups of the system are made to ensure against loss or corruption of data
5.2 Data are restored from back-ups in the event of loss or corruption of current data
5.3 A secure record of all processed transactions is maintained for audit purposes
REQUIRED SKILLS AND KNOWLEDGE
This describes the essential skills and knowledge and their level, required for this unit. Required skills
• communication skills to:
• determine and confirm work requirements, using questioning and active listening as required
• liaise with others, share information, listen and understand • use language and concepts appropriate to cultural differences • research skills such as:
• accessing and managing information • interpreting documentation
• numeracy skills for financial calculations and analysis
• well-developed IT skills for modifying and using integrated financial software • literacy skills for identifying and using financial data from a variety of sources • problem solving skills to identify any issues that have the potential to impact on
the data entry and reporting process and to develop options to resolve these issues when they arise
• organisational skills, including the ability to plan and sequence work Required knowledge
• organisational procedures and policies relating to maintaining financial records • principles and practices of accrual accounting
• principles of double entry accounting
• relevant financial services industry legislation and statutory requirements • the characteristics and included information in relevant source documents of
financial data
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Chart of accounts may include: • classified expenses by type • current assets • current liabilities • equity • income • non-current assets • non-current liabilities.
Organisational requirements, procedures and policies may include: • Australian Accounting Standards
• corporate governance
• correctly identifying and opening files within an organisational permit • electronic and paper-based recording
• log on and system security procedures
• organisational health and safety (OHS) policies, procedures and programs • storing data to security requirements and for appropriate future access. Appropriate technical help may include:
• computer help desk personnel
• designated technology assistance staff
• external staff employed or recommended by the software supplier to assist with difficulties
• managers and supervisors • on-screen help
• online help
• software manuals. Transactions may include:
• adjustment notes • bad debts
• bank reconciliation • cash sales and deposits • cheque payments
• commencing business entry • commission
• contra entries
• credit card payments • customer payments • discounts
• financial • sales • funds transfers • inventory stock take • loans
• petty cash
• purchase and sale of stock • purchase invoices
• purchase orders • sales invoices • supplier payments
• withdrawal of stock and assets by owner. Balance day adjustments may include:
• accrued expenses • depreciation • doubtful debts • prepaid expenses
Reports may include:
• aged payables and reconciliation • aged receivables and reconciliation • asset listing
• auditable transaction trail • balance sheet
• bank reconciliation
• business activity statement • customer statements
• inventory listing • profit and loss.
Subsidiary ledgers may include: • accounts payable
• accounts receivable • fixed assets
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
• set up an organisation's chart of accounts by modifying an established integrated financial software system
• interpret and apply organisational policies and procedures
• implement an integrated accounting system ensuring integrity of the data • process transactions within the integrated system and generate reports • maintain the integrated system.
Context of and specific resources for assessment Assessment must ensure:
• competency is demonstrated in the context of the financial services work
environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment
• access to and the use of a range of common office equipment, technology, software and consumables.
• access to an integrated financial software system and associated data • access to the internet.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples, in combination, are appropriate for this unit:
• evaluating an integrated activity which combines the elements of competency for the unit or a cluster of related units of competency
• verbal or written questioning on underpinning knowledge and skills • setting and reviewing projects using specialised software
• evaluating samples of work
• accessing and validating third party reports. Guidance information for assessment
Manual MYOB T = Theory Manual
ELEMENT PERFORMANCE CRITERIA M = MYOB Chapter
1. Implement an integrated accounting system
1.1 The general ledger, chart of accounts and subsidiary accounts are implemented in accordance with organisational
requirements, procedures and policies
T & M 1, 2
1.2 Customers, suppliers and inventory items are set up in the system to meet organisational requirements and the reporting requirements of Goods and Services Tax (GST)
T & M 1, 3, 4, 5, 7, 11, 12, 14, 15, 16
1.3 Appropriate technical help is used to solve any operational problems
T
2. Process transactions
2.1 Input data is collated, coded and classified before processing
T & M 3, 4, 5, 11, 14, 15, 16 within the
system
2.2 A wide range of cash and credit transactions are processed in both a service and trading environment
T & M 3, 4, 5, 11, 14, 15, 16
2.3 The general journal is used to make any balance day adjustments for
prepayments and accruals
T & M 10
2.4 System output are regularly reviewed to verify the accuracy of data input and
adjustments made for any detected
T & M 6, 13, 17
2.5 An end of financial year rollover is performed
M 17
3. Maintain the system
3.1 Any new general ledger accounts, customer, supplier, inventory and fixed asset records are added as required
T & M 3, 4, 5, 11, 14, 15, 16
3.2 An existing chart of accounts, customer, supplier, inventory and fixed asset records and subsidiary accounts are maintained and updated
T & M 3, 4, 5, 7, 11, 14, 15,
16
3.3 The chart of accounts is customised to meet the reporting requirements of the organisation
T & M 1
4. Produce reports
4.1 Reports to indicate the financial performance and financial position of the organisation and for GST purposes are generated as required or requested
T & M 6, 17
4.2 Reports to ensure that subsidiary ledgers and accounts reconcile with the general ledger are generated
T & M 1, 3, 4, 6
4.3 Reports, which ensure that the bank account reconciles with the bank statement, over at least two reporting periods are generated
T & M 5
5. Ensure system integrity
5.1 Regular back-ups of the system are made to ensure against loss or corruption of data
T & M 19
5.2 Data are restored from back-ups in the event of loss or corruption of current data
This unit is designed for bookkeepers – both contract and those in the employment of organisations. Bookkeepers will have a different skill set to end users of MYOB.
Every business, regardless of the size of the organisation, must maintain accurate accounting records. This information is used not only to complete the Business Activity Statements (BAS) but also the annual income tax return.
Previously, smaller organisations relied on their tax accountants to complete the annual tax return - including the data entry of all of the transactions - usually many months after the end of the financial year.
This was largely due to the cost of purchasing and maintaining computers and computer accounting packages such as Sybiz, Attache.
We have come a long way in a relatively short amount of time.
During the 90s, computers became more affordable. With the introduction of smaller and more affordable accounting software such as MYOB, QuickBooks and others which have since flooded the market, many business owners started taking control of their own accounting needs but with mixed results.
This trend increased with the introduction of the GST system and the need to complete monthly / quarterly BAS.
Recently, however, many business owners, realising that they do not have the necessary accounting skills or that their time was better spent on other areas of the business, have decided to employ bookkeepers to process the day to day transactions and complete the BASs.
Chapter 1
Implement an
integrated
accounting
system
Implementing an accounting system
Implementing an integrated computer system into any size organisation requires thought and planning prior to purchasing the actual software.
This is particularly true of larger organisations which may be moving between programs because their current systems are not giving them the information they require to run their businesses effectively.
Business owners have become computer-savvy, and are demanding more from their accounting packages rather than just being able to provide information to create income tax returns and Business Activity Statements.
As a bookkeeper an organisation may enlist your aid in choosing, implementing and running the package.
There are numerous software distributors out there, but you need to choose the one that is most appropriate for the organisation’s needs, e.g. you would not install a package such as MYOB or QuickBooks into BHP Limited and similarly you would not introduce SAP Accounting Systems into a small sole trader plumber.
A larger organisation will spend much time researching and evaluating an accounting package to determine if it will produce the required information. However, a small business will often go into a store such as Officeworks or Dick Smith and purchase an off the shelf package, often at the recommendation of accountants, friends or the sales person at the store.
Choosing the right accounting system
For small organisations, most off-the-shelf packages are affordable and can be easily customised to suit the small business.
However it is not just a matter of installing the software and starting to use it: you need to consider a number of factors before you enter the first transactions.
Going down the wrong path can cost you money and several days of time to correct. You will need to gather information from a number of
different sources to ensure you are setting up the program to suit the organisation, and that you are then able to extract the data for the reports required by the organisation.
Relevant sources of information could be the business owner, staff members and the accountant. Each will have different
Most of the companies associated with the software packages have outside consultants who they will recommend to assist business - both before and after purchase.
These consultants can be particularly useful during the selection process as they know the package well and will often make suggestions that you have not considered. A number of consultants specialise in not just one package but in several, so they can give you the pros and cons of each to help with your selection.
Things to consider include:
Government reporting e.g. Goods and Services Tax (GST) and Income Tax
Assessments
Cost of software and associated installation costs
Does your accountant have knowledge of and the ability to use the software you
choose (some accountants prefer MYOB over QuickBooks and vice versa)
Is the entity Cash or Accrual for accounting and GST purposes
Does the organisation need certain reports e.g. franchiser’s reporting
Do you need subsidiary ledgers for Debtors, Creditors, Inventory and Payroll
If you already have an accounting package is there a migration path to convert
your list of customers, suppliers, inventory etc
Do you need to produce invoices from the package
How many people within the organisation need access to the program now and
in the future
Does the software allow you to upgrade as your accounting needs grow
Does the software company offer support options e.g. telephone support, onsite
support; is there support available from other sources, not just from the manufacturer (what if the manufacturer disappears)
Do you run a retail outlet and use a cash register which needs to be linked to
the accounting package
Once you have determined the organisation’s requirements you can evaluate all the options: this may narrow your choice down to one or two packages only.
Installing and setting up the software to suit the organisation
When you have chosen the software you will need to work out an action plan: what needs to be done, who will need to access the program and training requirements. You then need to look at installing the software and providing training to relevant staff.
In very small organisations the installation may be a fairly easy process: just pop in the disk and away you go.
Some small to medium organisations may have network administrators who dictate what software can be installed on each machine. The installation can become more complex if you implement multi-user software where the file must be located in a central location.
Depending on the size of the organisation and the complexity of the software, just installing and configuring the software can take several days and may need to be implemented in stages so as not to overload staff with too much information at one time.
You will require lists of data to be entered: opening balances, customers, suppliers, employees along with any relevant information so that the information is at your fingertips when you need it.
You may need to collect this information from a number of locations and sources and this can often take time.
Sometimes the information will not always be readily available at the time of
installation and may not be for several months e.g. if you are setting up the program
from 1st July you may not yet have financial figures for June from the accountant.
Different stakeholders will have different needs and requirements e.g. the accountant may want the chart of accounts setup in a certain way however the business owner may require more detailed information.
It is a juggling act to ensure that, as much as possible, you are providing both parties with the relevant information.
For example, the business owner may want to see information about the income broken down this way …
However the accountant doing the tax returns does not need as much detail and wants to see this …
If you are moving away from an existing package you will also need to determine whether some of the information can be imported into the new package and thus save
A client had approximately 7,500 customers, 5,000 suppliers and 2,000 inventory items.
This data entry could have taken a staff member a number of days. However the data from the old package was extracted as a Comma Separated Value (CSV) file, tidied up in Excel and from Excel imported directly into MYOB. This process took 4-5 hours of my time at a consulting rate however it saved an employee a tedious few days of data entry and reduced the possibility of errors.
You will also need to decide at what point in time you want to implement the software for the organisation. If it is close to 30th June, then it might be wise to perform the initial setup in May so that you can be ready to begin processing on 1st July, or if your
implementation date is 1st August then go back and re-enter transactions for July.
However, many accounting software packages allow you to start midyear and enter opening Profit & Loss (P & L) balances as well as the Balance Sheet.
In that case, you will then need to extract information from both the old and new applications for the accountant.
A checklist can help you ensure you have not missed any vital steps in the installation process. Here is a sample checklist I use with MYOB software installation.
Client:
Software Installation Software Installation Software Installation
Software Installation Balance New SystemBalance New SystemBalance New SystemBalance New System Install computer accounting software Reconcile bank account
Register software Reconcile debtor balances with asset a/c
Input company details Reconcile creditor balances with liability a/c
Setup security passwords Reconcile employee deductions with liability a/c’s
Setup standard report fonts etc. Training Other Staff if ApplicableTraining Other Staff if ApplicableTraining Other Staff if ApplicableTraining Other Staff if Applicable
Modify default preferences Overview of software
Modify default customer terms before input Entering invoices
Setup icon to go directly into file Printing / Email invoices/quotes
Customisation Customisation Customisation
Customisation Entering receipts
Input chart of accounts Printing / Email statements
Input customer cards Entering purchases
Input supplier cards Printing / Email purchases/orders
Input employee cards Entering payments
Input inventory items Entering miscellaneous income/expenditure
Establish payroll categories & assign to employees Inventory overview
Beginning Balances Beginning Balances Beginning Balances
Beginning Balances Checking for errors
Input balance sheet figures BACKUP!
Input unpresented cheques NetworkNetworkNetworkNetwork
Input beginning debtor balances Install accounting software on second PC
Input beginning creditor balances Map drive to first PC
Input beginning inventory balances Copy forms to second PC
Form Design Form Design Form Design
Form Design MiscellaneousMiscellaneousMiscellaneousMiscellaneous
Design invoice form __________________________________
Design quote form __________________________________
Design statement form __________________________________
Design purchase order form __________________________________
Bring System Up-to-date Bring System Up-to-date Bring System Up-to-date
Bring System Up-to-date __________________________________
Input invoices since conversion date __________________________________
Input customer payments since conversion __________________________________
Input creditor purchases since conversion __________________________________
Input creditor payments since conversion __________________________________
Input other income & expenditure since conversion date __________________________________
Input employee balances as at conversion date __________________________________