Hello Modem. Today I would like

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Quick Setup Guide

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Hello Modem.

Today I would like to…

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Start from scratch 1

Plug Modem in 3

Connect a computer to Modem 7 Learn how to view Modem settings 21 Change my wireless network name 22 Change my wireless password 23 Attach the stand to Modem 24 Contact Customer Support 25

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Have you got everything?

Before you get started, please check that the following items are in your Modem box.

Power Pack Line Filter Ethernet Cable

Phone Cable

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Meet Modem’s sockets and

buttons...

Connects Modem ADSL to filter or phone

socket

Wired Connects Modem

to computer

PSTN Fail Over Connects Modem

to phone filter Phone

Connects a VoIP phone to Modem

Storage Connects USB hard

drive to Modem

Reset Modem Wipes all custom

settings off Modem

Power Connects Modem

to power source

Power Button Will light up green around edges when

Modem is on

how would you like to plug in?

Modem and phone share a socket - go to page 3

how would you like to plug in?

Modem and phone in separate sockets - go to page 5

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1. Connect Modem to a power source and turn him on with the power button next to the power port.

Plugging in

1

2. Plug one end of the white phone cable into Modem’s adsl port, and the other into the ADSL socket on your line filter.

Modem and phone share a socket

2

3. Plug your phone handset into the phone socket on your line filter.

3

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Head to page 7 to learn how to connect Modem to a computer.

4. Plug the LINE cable on your line filter into the phone socket on your wall.

5. Let Modem sit for 10-15 minutes while it communicates with Jiva.

You should see a solid blue adsl and internet light.

5 4

Plugging in

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Plugging in

Modem and phone in separate sockets

You’ll need an additional phone cable

and line filter for each phone or fax you connect to a different

phone socket in your house.

1. Connect Modem to a power source and turn him on with the power button next to the power port.

2. Plug one end of a white phone

cable into Modem’s adsl port. 3. Plug the other end of the phone cable directly into a phone socket on your wall.

1 2 3

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Head to page 7 to learn how to connect Modem to a computer.

6. Let Modem sit for 10-15 minutes while it communicates with Jiva.

You should see a solid blue adsl and internet light.

4. Using another phone cable, plug your phone handset into the PHONE socket on your line filter.

5. Plug the LINE cable on your line filter into a different phone socket in your home. Repeat steps 4-5 for any remaining devices or sockets as necessary.

4 5 6

Plugging in

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Connecting a computer to Modem

How would you like to connect your computer?

with a cable

Make sure you have your yellow ethernet cable, and then turn to page 8.

wirelessly

Which operating software do you use on your computer, smartphone or tablet?

Windows XP page 9

Windows 7 page 11

Windows 8 page 13

MAC OS page 15

Apple iOS page 17

Android OS page 19

A device needs an antenna to receive a wireless signal.

Most smartphone, tablets and laptops have these built-in, but many desktop computers don’t. You may need to buy an

attachable antenna known as a wireless adapter.

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Getting connected

1. Plug one end of a yellow ethernet cable into any wired socket on Modem, and the other into the network socket on your computer.

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2. On most desktop computers, this network socket will be on the back of the CPU tower. Laptops usually have this on the side.

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3. After a few minutes you should see a solid blue wired light on the front of your Modem. Your computer should now be online.

3

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Getting connected

Connecting wirelessly with Windows XP

1. Write down your unique wireless network name (WPA) and password (SSID) on the sticker on the back of Modem.

2. Open the Start Menu and select the Connect To option from the right-hand column. Click on Wireless Network Connection.

Viewing your Modem settings

Modem has a settings page that you can use to manage its settings and features through your web browser.

How to go to your Modem settings page

1. Open your computer’s web browser and type http://10.1.1.1 in the address bar. Then hit the Enter key on your keyboard.

2. You’ll see the Modem settings home page. Enter the default password admin, then press the log in button.

3. You’ll now see the Wizard page for your Modem settings. You can get to other settings using the tabs across the top of the page, and the list of

Your computer must be connected to Modem

with a cable or a wireless signal before

you can access the settings page.

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Wireless settings

Changing your wireless network name

Changing your network name (SSID)

1. After logging in, you’ll see the Wizard section on the first page. Ensure Enable primary SSiD is ticked underneath Wireless Network.

2. In the text box to the right of Enable primary SSiD, replace the default network name with your preferred network name.

3. Click the ‘Save Settings’ button to finish. You’ll need to reconnect any wireless devices.

You can customise your wireless network name

(SSID) through your Modem settings page.

Check page 21 if you’re not sure how to log in.

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Wireless settings

Changing your wireless password (WPA)

1. After logging in, you’ll see the Wireless Wizard page. Ensure WPA/WPA2 PSK (Wi-F Protected Access with Pre-Shared Key) is selected.

2. Select Password (8~63 characters), then replace the default password in the text box with your preferred password.

3. Click the ‘Save Settings’ button to finish. You’ll need to reconnect any wireless devices.

You can customise your wireless password (WPA)

through your Modem settings page. Check page 21 if you’re not

sure how to log in.

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Attaching the stand

If you need to disconnect cables, do so

one by one so you can keep track of where they

plug in, and make sure to restart Modem once

you’re finished.

Attaching the stand to Modem

1 2 3 4

1. Lay Modem face down on a cloth

or towel to avoid scratches. 2. Pass all the cables through the hole in the supplied stand as shown.

3. Align the four pegs on the stand with the holes on the back of your Modem.

4. Apply a small amount of downward pressure, and push the stand towards the upper edge of your Modem.

You will hear a click as the pegs lock into place.

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All done!

If you have any issues with your setup or technology just isn’t your strong point, you can always call our friendly staff using the contact information below.

Jiva Customer Support

13 88 88 • 8am to 8pm (local time) support@jiva.com.au

Jiva Online Support jiva.com.au/support