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PMP: Project Management Professional Exam Study Guide. 7th Edition
Description: The ultimate package for preparing you to take the PMP exam
Project management is one of the most desired skills in today's IT marketplace and the Project Management Professional (PMP) exam reflects your level of proficiency and preparedness as a project manager. This comprehensive study guide features the Sybex test engine with two practice PMP exams, electronic flashcards, two hours of audio review, as well as two bonus Certified Associate in Project Management (CAPM) exams. The book covers a wide-range of project management and exam topics, concepts, and key terms. Not only does this must-have resource reflect the very latest version of the exam, it is written by popular project management expert Kim Heldman, who is the author of the six previous editions of this top-selling book.
- Prepares you to take the Project Management Professional (PMP) exam as well as the Certified Associate in Project Management (CAPM) exam, both offered by the Project Management Institute (PMI)
- Covers all exam topic areas plus a wide range of project management processes, concepts, and key terms - Uses real-world scenarios and How This Applies to Your Current Project sidebars to fully illustrate concepts - Readers get access to invaluable study tools with testing software, practice exams, electronic flashcards, and over two hours of audio review
PMP: Project Management Professional Exam Study Guide, Seventh Edition helps you prepare for the PMP exam and also serves as an essential resource for becoming a more astute project manager.
Contents: Introduction xxv Assessment Test xxxvi Chapter 1 What Is a Project? 1 Is It a Project? 2
Projects versus Operations 3 Stakeholders 5
Project Characteristics 7 What Is Project Management? 7 Programs 8
Portfolios 9
Project Management Offices 10
Skills Every Good Project Manager Needs 12 Communication Skills 13
Team-Building and Motivating Skills 15 Role of a Project Manager 16
Understanding Organizational Structures 16 Functional Organizations 17
Projectized Organizations 20 Matrix Organizations 22 Project-Based Organizations 26
Understanding Project Life Cycles and Project Management Processes 26
Project Phases and Project Life Cycles 27 Project Management Process Groups 30
Understanding How This Applies to Your Next Project 36 Summary 36
Exam Essentials 37 Key Terms 39 Review Questions 40
Chapter 2 Creating the Project Charter 45
Exploring the Project Management Knowledge Areas 47 Project Integration Management 49
Project Scope Management 50 Project Time Management 51 Project Cost Management 51 Project Quality Management 52
Project Human Resource Management 53 Project Communications Management 54 Project Risk Management 55
Project Procurement Management 55 Project Stakeholder Management 56
Understanding How Projects Come About 56 Needs and Demands 57
Feasibility Studies 59
Using Project Selection Methods 62 Kicking Off the Project Charter 70 Project Statement of Work 71 Business Case 72
Agreements 73
Enterprise Environmental Factors 73 Organizational Process Assets 74 Tools and Techniques 75
Formalizing and Publishing the Project Charter 76 Pulling the Project Charter Together 76
Key Stakeholders 77 Project Charter Sign-Off 79 Identifying Stakeholders 79 Identify Stakeholders Inputs 79 Stakeholder Analysis 80
Stakeholder Register and Strategy 83
Introducing the Kitchen Heaven Project Case Study 83 Understanding How This Applies to Your Next Project 87 Summary 88
Exam Essentials 89 Key Terms 91 Review Questions 92
Chapter 3 Developing the Project Scope Statement 97 Developing the Project Management Plan 99
Developing Inputs 99
Documenting the Project Management Plan 101 Plan Scope Management 104
Understanding the Plan Scope Management Inputs 105 Using Plan Scope Management Tools and Techniques 106 Documenting the Scope Management Plan 106
Collecting Requirements 108
Using the Tools and Techniques of the Collect Requirements Process 110 Documenting Requirements 112
Defining Scope 115 Product Analysis 116 Alternatives Generation 117
Writing the Project Scope Statement 118
Understanding the Scope Statement Components 118 Approving and Publishing the Project
Scope Statement 125
Updating the Project Documents 125 Creating the Work Breakdown Structure 127 Gathering the WBS Inputs 128
Decomposing the Deliverables 128 Constructing the WBS 129
Creating WBS Process Outputs 137
Understanding How This Applies to Your Next Project 141 Summary 143
Exam Essentials 144 Key Terms 145 Review Questions 146
Chapter 4 Creating the Project Schedule 153 Creating the Schedule Management Plan 154 Defining Activities 155
Define Activities Process Inputs 156
Tools and Techniques for Defining Activities 156 Define Activities Outputs 157
Understanding the Sequence Activities Process 158 Sequence Activities Tools and Techniques 159 Sequence Activities Outputs 164
Estimate Activity Resources Tools and Techniques 166 Estimate Activity Resources Outputs 167
Estimating Activity Durations 167 Estimate Activity Durations Inputs 168
Estimate Activity Durations Tools and Techniques 168 Estimate Activity Durations Outputs 172
Developing the Project Schedule 173 Develop Schedule Inputs 174
Develop Schedule Tools and Techniques 175 Scheduling Process Outputs 188
Understanding How This Applies to Your Next Project 196 Summary 197
Exam Essentials 198 Key Terms 200 Review Questions 202
Chapter 5 Developing the Project Budget and Communicating the Plan 207 Creating the Project Cost Management Plan 208
Performing Plan Cost Management 209 Creating the Cost Management Plan 209 Estimating Costs 211
Estimate Costs Inputs 211
Tools and Techniques to Estimate Costs 214 Estimate Costs Process Outputs 216 Establishing the Cost Baseline 217 Determine Budget Inputs 218
Plan Communications Management Inputs 226
Tools and Techniques for Plan Communications Management 227 Plan Communications Management Outputs 231
Understanding How This Applies to Your Next Project 235 Summary 235
Exam Essentials 236 Key Terms 238 Review Questions 239 Chapter 6 Risk Planning 245 Planning for Risks 246
Planning Your Risk Management 247 Plan Risk Management Inputs 248 Tools and Techniques for Plan Risk Management 249
Creating the Risk Management Plan 250 Identifying Potential Risk 255
Identify Risks Inputs 256
Tools and Techniques for Identify Risks 258 Identify Risks Outputs 264
Analyzing Risks Using Qualitative Techniques 265 Perform Qualitative Risk Analysis Inputs 266
Tools and Techniques for Perform Qualitative Risk Analysis 266 Ranking Risks in the Risk Register 273
Quantifying Risk 274
Tools and Techniques for Perform Quantitative Risk Analysis 275 Perform Quantitative Risk Analysis Outputs 279
Developing a Risk Response Plan 280
Tools and Techniques for Plan Risk Responses 281 Plan Risk Responses Outputs 285
Understanding How This Applies to Your Next Project 290 Summary 291
Key Terms 293 Review Questions 294
Chapter 7 Planning Project Resources 299 Procurement Planning 300
Plan Procurement Management Inputs 301
Tools and Techniques for Plan Procurement Management 303 Plan Procurement Management Outputs 308
Developing the Human Resource Management Plan 313 Plan Human Resource Management Inputs 313
Plan Human Resource Management Tools and Techniques 316 Plan Human Resource Management Outputs 318
Quality Planning 321
Plan Quality Management Inputs 321
Tools and Techniques for Plan Quality Management 323 Plan Quality Management Outputs 331
Bringing It All Together 334
Understanding How This Applies to Your Next Project 338 Summary 339
Exam Essentials 340 Key Terms 342 Review Questions 344
Chapter 8 Developing the Project Team 349 Directing and Managing Project Work 350 Executing Inputs 352
Tools and Techniques of Direct and Manage Project Work 353 Outputs of Direct and Manage Project Work 353
Acquiring the Project Team 357
Tools and Techniques of Acquire Project Team 358 Outputs of Acquire Project Team 359
Developing the Project Team 361
Outputs of Develop Project Team 377 Managing Project Teams 378
Tools and Techniques for Managing Teams 378 Managing Project Team Outputs 383
Understanding How This Applies to Your Next Project 386 Summary 387
Exam Essentials 388 Key Terms 389 Review Questions 390
Chapter 9 Conducting Procurements and Sharing Information 395 Conducting Procurements 396
Conduct Procurements Tools and Techniques 397 Conduct Procurements Outputs 403
Laying Out Quality Assurance Procedures 406 Inputs to Perform Quality Assurance 406
Perform Quality Assurance Tools and Techniques 407 Perform Quality Assurance Outputs 409
Managing Project Information 410
Tools and Techniques of Manage Communications 411 Output of Manage Communications 415
Managing Stakeholder Engagement 417 Manage Stakeholder Engagement Inputs 417
Tools and Techniques for Manage Stakeholder Engagement 418 Manage Stakeholder Engagement Outputs 418
Understanding How This Applies to Your Next Project 422 Summary 423
Exam Essentials 423 Key Terms 425 Review Questions 426
Chapter 10 Measuring and Controlling Project Performance 433 Monitoring and Controlling Project Work 436
Monitor and Control Project Work Outputs 439 Controlling Procurements 441
Controlling Procurements Inputs 442
Controlling Procurements Tools and Techniques 443 Managing Control Procurements Outputs 445 Controlling Communications 448
Control Communications Inputs 449
Control Communications Tools and Techniques 449 Control Communications Outputs 451
Managing Perform Integrated Change Control 453 How Change Occurs 454
Change Control Concerns 455 Configuration Control 456 Change Control System 457
Perform Integrated Change Control Inputs, Tools and Techniques, and Outputs 460 Controlling Stakeholder Engagement 462
Understanding How This Applies to Your Next Project 465 Summary 466
Exam Essentials 466 Key Terms 468 Review Questions 469
Chapter 11 Controlling Work Results 475 Monitoring and Controlling Risk 476 Control Risks Inputs 477
Control Risks Tools and Techniques 478 Control Risks Outputs 479
Managing Cost Changes 480 Control Costs Inputs 480
Control Costs Tools and Techniques 481 Control Costs Outputs 492
Schedule Changes 495 Control Schedule Inputs 495
Control Schedule Tools and Techniques 496 Control Schedule Outputs 497
Utilizing Control Quality Techniques 498 Control Quality Inputs 499
Control Quality Tools and Techniques 499 Control Quality Outputs 507
Validating Project Scope 508 Controlling Scope 509 Control Scope Inputs 510
Control Scope Tools and Techniques 510 Control Scope Outputs 510
Understanding How This Applies to Your Next Project 513 Summary 515
Exam Essentials 515 Key Terms 517 Review Questions 518
Chapter 12 Closing the Project and Applying Professional Responsibility 523 Formulating Project Closeout 524
Characteristics of Closing 525 Project Endings 525
Closing Out the Project 528
Administrative Closure Procedures 529 Close Project or Phase Inputs 530
Close Project or Phase Tools and Techniques 530 Close Project or Phase Outputs 531
Closing Out the Procurements 534 Close Procurements Inputs 535
Close Procurements Tools and Techniques 535 Close Procurements Outputs 535
Releasing Project Team Members 537
Balancing Stakeholders’ Interests at Project Close 537 Competing Needs 538
Dealing with Issues and Problems 538 Balancing Constraints 539 Professional Responsibility 541 Responsibility 541 Respect 544 Fairness 547 Honesty 550
Role Delineation Study 552
Applying Professional Knowledge 552 Project Management Knowledge 552 Education Providers 553
Industry Knowledge 553
Understanding How This Applies to Your Next Project 557 Summary 558
Exam Essentials 560 Key Terms 561 Review Questions 562
Appendix A Answers to Review Questions 569 Chapter 1: What Is a Project? 570
Chapter 2: Creating the Project Charter 571
Chapter 3: Developing the Project Scope Statement 572 Chapter 4: Creating the Project Schedule 574
Chapter 5: Developing the Project Budget and Communicating the Plan 576 Chapter 6: Risk Planning 577
Chapter 7: Planning Project Resources 579 Chapter 8: Developing the Project Team 580
Chapter 11: Controlling Work Results 585
Chapter 12: Closing the Project and Applying Professional Responsibility 586 Appendix B Process Inputs and Outputs 589
Initiating Processes 590 Planning Processes 591 Executing Processes 601
Monitoring and Controlling Processes 604 Closing Processes 609
Appendix C About the Additional Study Tools 611 Additional Study Tools 612
Sybex Test Engine 612 Electronic Flashcards 612 PDF of Glossary of Terms 612 Adobe Reader 612
Audio Files 613
System Requirements 613 Using the Study Tools 613 Troubleshooting 613 Customer Care 614 Index 615
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