HARDWARE SPECIFICATIONS UPDATED NOVEMBER 2014

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HARDWARE SPECIFICATIONS

UPDATED NOVEMBER 2014

1. System Requirements

1.1 Database

1.2 Citrix/2X/Terminal

Citrix/2X/Terminal Server (for remote locations)

Component / Number of users 1–10 remote users 11–25 remote users 26–50 remote users 51–99 remote users

Processor – Recommended Two Quad-Core Xeon

(8 cores, 1.6 GHz+)

Two Quad-core Xeon (8 cores, 1.6 GHz+)

Processor – Minimum Quad-Core Xeon

(4 cores, 1.6 GHz+) Quad-Core Xeon (4 cores, 1.6 GHz+) Quad-Core Xeon (4 cores, 1.6 GHz+) Quad-Core Xeon (4 cores, 1.6 GHz+)

Memory / RAM – Recommended 16 GB 32 GB 64 GB 128 GB

Memory / RAM – Minimum 12GB 24 GB 48 GB 96 GB

Disk Configuration RAID 1 or RAID 54

Hard Drive – Total Storage 160 GB SSD* or SCSI 15K (Should be capable of adding more storage)

250 GB SSD* or SCSI 15K RPM (Should be capable of adding more storage)

500 GB SSD* or SCSI 15K RPM (Should be capable of adding more storage)

Operating System Windows® Server 2008 or 20125 Standard

Database Server

Component / Number of users 1–10 users 11–25 users 26–50 users 51–99 users 100+ users

Processor – Recommended Quad-core Xeon

(4 cores, 1.6 GHz+)

Four Quad-core Xeon (16 cores, 2.26 GHz+)

Processor – Minimum Dual-core Xeon

(2 cores, 1.6 GHz+) Quad-core Xeon (4 cores, 1.6 GHz+) Quad-Core Xeon (4 cores, 1.6 GHz+) Quad-core Xeon (4 cores, 1.6 GHz+) Quad-core Xeon (4 cores, 1.6 GHz+)

Memory / RAM – Recommended 16 GB 32 GB 64 GB 64–128 GB 128–160 GB

Memory / RAM – Minimum 8 GB 16 GB 32 GB 64 GB 128 GB

Disk Configuration RAID 1 or RAID 54

Hard Drive – Total Storage

500 GB SCSI, 15K RPM1,2,3 (Should be capable of adding more storage)

1 TB SCSI, 15K RPM1,2,3 (Should be capable of adding more storage)

1.5 TB SCSI, 15K RPM1,2,3 (Should be capable of adding more storage)

2 TB SSD SCSI, 15K RPM1,2,3 (Should be capable of adding more storage)

3 TB SSD SCSI, 15K RPM1,2,3 (Should be capable of adding more storage)

Operating System Windows® Server 2008 or 20125 Standard

Network Card / Ports (1000 Mbps) 2 NIC, 1 port each 2 NIC, 1 port each 2 NIC, 2 ports each 2 NIC, 2 ports each Backup Solution Backup on external hard disk, tape, or NAS (Online / offsite backup is recommended.)

Internet Connectivity Server must be connected to the Internet through a high-speed Internet connection.

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HARDWARE SPECIFICATIONS

UPDATED NOVEMBER 2014

Network Card / Ports (1000 Mbps) 2 NIC, 1 port each 2 NIC, 1 port each 2 NIC, 2 ports each 2 NIC, 2 ports each

Backup Solution Backup on external hard disk, tape, or NAS (Online / offsite backup is recommended.)

Internet Connectivity Business-class broadband Internet connection with 150 Kbps bandwidth per user required for online services.6 Terminal Server Licensing If there are more than five remote users, then per user TS licenses are required.

1.3 SSD (Solid-State Drive)

 Using SSD drives boosts up the speed by 500 percent while consuming less energy. An SSD-equipped PC will boot in seconds. It should be in RAID.

 SSD will provide a performance boost over SCSI HDD.

 Drive capacity requirements increase with scanning and imaging storage needs.

 Drives should be partitioned. C partition should hold the OS; D partition should hold IMS database.

 RAID 5 is recommended for maximum redundancy and data protection.

 More recent versions are in testing phase.

 Standard requirement for Internet service: static IP, latency: minimum 50 ms round-trip on a standard ping packet, packet loss: less than 1 percent

1.4 Patient Portal

Patient Portal (optional)

Component Minimum Specifications

Processor Quad-core (4 cores, 1.6 GHz+)

Memory / RAM 4 GB

Hard Drive 80 GB

Operating System Windows® Server 2008 or 2012 (SMB will work fine)

Internet Connectivity Broadband Internet connection with static IP address Network Card / Ports (1000 Mbps) 2 NIC, 1 port each

Sybase License 1 Sybase license is required to allow Web Server to connect to IMS DB server

1.5 Workstations

Workstations Workstations

(Desktop / Laptop / Tablet PC)

High-Usage Workstations

(Provider workstation, critical task workstations)

Component Minimum Specifications Recommended Specifications

Processor Intel® i5, 2.70 GHz+ Intel® i7, 2.40 GHz+

Memory / RAM 4 GB 6 GB

Hard Drive 120 GB 250 GB+

Operating system Windows 7 Pro / Windows 8 Pro

Network Card 100 Mbps

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HARDWARE SPECIFICATIONS

UPDATED NOVEMBER 2014

* Optional equipment:

 Scanning, Dragon dictation, word processing workstations are considered high-usage workstations.

 SonicWall, ZyXEL, Juniper, WatchGuard, Fortinet firewalls are recommended.

Note: The following can contribute to system slowness: firewall/antivirus software (even if virus scan is not running, the software still scans each downloaded, opened, scanned, and saved files);

insufficient RAM memory; hard drive encryption; multiple network switches; slow network/more traffic on network; low space on system partition or working partition.

Local Hardware Specifications (this document): https://www.imsclientconnect.com/sr/system_requirements.pdf

SaaS Hardware Specifications: https://www.imsclientconnect.com/download/Saas_HW_specification.pdf

Peripherals Specifications: https://www.imsclientconnect.com/download/IMS_Peripherals_Specifications.pdf

1.6 Peripheral Hardware Specifications

Peripherals

Printers

Printer PCL5 (or higher)-compatible network printer (All-in-one devices should not be used as a scanner, but you can use them for printing.)

Label Printer1

DymoLabelWriter 400/450

Note: Single ribbon only, double ribbon not supported.

DymoLabelWriter 400/450 Turbo

Note: Single ribbon only, double ribbon not supported.

CHDP Printer*1

Windows-compliant laser printer. We recommend OKI MICROLINE® 420

(This unit can work on multiple drivers. Install IBM Pro Printer Roman 3 drivers. We recommend this for a busy practice.) Rx Printers*1 Brother laser jet 2170N network printer (to use with non-padded Rx scripts), if you would like to print Rx pads.

Scanners and Imaging

Scanner

Any Twain-compatible scanner is compatible with IMS. We recommend the following:

Medium-sized organization or single-department application: Fujitsu models fi-6130 or fi-6230 sheet-fed scanners

Network

Component Minimum Specifications Recommended Specifications

Wired Network 100 Mbps Ethernet or higher 1000 Mbps Ethernet or higher

Wireless (Wi-Fi)7 802.11G or higher 802.11N or higher

Router / Firewall9 Secure encrypted connectivity for communication between facilities is required using an IPsec VPN enabled router.

Ports

The following ports are used for sending and receiving claims through IMS. - ENS Professional: 3566

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HARDWARE SPECIFICATIONS

UPDATED NOVEMBER 2014

Larger organizations: Fujitsu models fi-6140, fi-6240 or fi-5530C2 sheet-fed scanners

Card scanner Docket Port DS687 (Duplex)

Docket Port PS467 (Simplex) *Duplex is preferred.

Barcode scanner*1 Symbol LS Series general-purpose bar code scanner

Tested model: Symbol LS2208

Signature pad

For use with locally hosted server:

 Topaz model: T-LBK755SE-BBSB-R

 Topaz model: T-LBK755SEBH or T-LBK750SEBH

 Topaz SignatureGem SE 4X5

 Topaz SignatureGem SE 4X3

 Topaz SignatureGem SE 4X3 TM-LBK755-BHSB For use with remotely hosted server:

 Topaz model: T-LBK755SE-BBSB-R

 Topaz model: T-LBK755SEBH and the T-LBK750SEBH Requires serial cable kit. Topaz part number A-CSA4-2

Note: If you disconnected the pad from its USB power port, reconnect it to the same USB power port.

Web camera Branded Webcam, USB 2.0 or higher

Medical devices

Vital Signs Welch Allyn – Spot Vital Signs – Lxi

Midmark

EKG Midmark

Spirometry Midmark

Glucose Meter Interface IDI (Intelligent Diabetic Interface), contact Meditab Sales

Peripherals (continued)

Fax Server and Check-in Kiosk

IMS Fax Server

Meditab provides Linux-based fax servers that are compatible with Meditab products. Single-line or multi-line servers are available. Setup instructions:

It will occupy one LAN port of your network. So it needs to be placed where a fax line jack and a network/LAN jack are available. The fax server requires a dedicated analog fax line. (No line sharing with credit card, voic e, etc.)

Auto Check-In Kiosk1

Any touch screen that can simulate mouse/keyboard input via touch will work fine. Tested models: PT1710MX 17-inch touch-screen monitor, HP Touch Smart series

Network

Router / Firewall2 Discretion of local IT technician

For better performance, we recommend Gigabyte switches and routers (10/100/1000)

Wireless

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HARDWARE SPECIFICATIONS

UPDATED NOVEMBER 2014

Cisco Aironet 1041N (GOOD)

Cisco Aironet 1041N (BETTER) Cisco Aironet 1262N (BEST)

Best Practices for Backup

You are responsible for backing up your data. If you lose your data, recovery may be difficult and costly. Keeping backup files is the best thing that you can do to protect your office’s data, your patients’ data, and to preserve your paperless environment. Your understanding of the backup process is crucial to a successful backup.

Although Meditab Customer Support initially sets up the scheduled backup of files on your local server, they are not responsible sustaining it. This is your responsibility. We strongly encourage that you hire a network professional to handle your backup procedures. Have a qualified IT technician contact Customer Support immediately to create a backup pl an. Backing up your data will only take a few minutes of your time, and it’s worth the effort. Remember, it is your responsibility to make sure this is done daily.

* Optional equipment:

 SonicWall, ZyXEL, Juniper, WatchGuard, Fortinet firewalls are recommended.

 Standard requirement for Internet service: static IP, latency: minimum 50ms latency round-trip on a standard ping packet, packet loss: less than 1 Percent.

Local Hardware Specifications: https://www.imsclientconnect.com/sr/system_requirements.pdf

SaaS Hardware Specifications: https://www.imsclientconnect.com/download/Saas_HW_specification.pdf