Protocol
Overview
• Protocol Fundamentals Course
• Protocol References
• What is protocol and what do we do
• Professional Image
• Social Functions
• Dining
• OBJECTIVE: The objective of the course is to develop each student with the knowledge, skills and tools needed to become confident and effective in their protocol duties.
• DESCRIPTION: This is a seven-day course with expert instruction, combining lectures,
guided discussion, exercises to reinforce lesson material, a Capstone project that will ensure students are well versed in several different ceremonies and plenty of Q/A. The course
provides personnel with a fundamental knowledge of protocol presented from a
base/installation level perspective. Procedures for administration, meeting and conference planning, seating, ceremonies, funding sources, DV visits, flight line protocol, flag usage, and escort duties will be discussed.
• COURSE CRITERIA: The criteria for attendance is:
• Protocol deployers - Deployers are now all volunteers from any AFSC - no longer FSS • Air Force Protocol sitting/newly assigned staff members
• Air Force Guard/Reserve sitting/newly assigned staff members • Other DOD elements sitting/newly assigned protocol staff
Protocol References
•
AFI 34-1201, Protocol, 9 Jun 2017
•
Establishes policy and provides guidance for excellence in protocol
•
Flags, Trans, Funding, Mementos, Precedence, Flight line, Military
Ceremonies (Guidance)
•
AFPAM 34-1202, Guide to Protocol, 10 Jan 2013, Change 1, 30 Jan 2015
•Guidance and history for excellence in protocol, decorum, customs and
courtesies during AF ceremonies, conferences, and social events
•
Mirrors AFI-1201 but explains the How to’s
•AFPD 34-12 - 3 pages, 11 Oct 2018
•
Establishes a culture of proper etiquette and military decorum during
official functions
What is Protocol?
The act of creating a distraction-free
environment so that our leadership can
•
Precedence
•
Ceremonies
•
Event Planning
•
Flight Line Protocol
•
Luncheons, Dinners, Socials
•
Meetings and Conferences
•
DV Visits
•
Customs & Courtesies
Your Protocol Office
•
Plans official ceremonies and DV Visits
•
If a ceremony is not official, normally volunteers will be
used to put the event together
•
Normally are involved in planning events the commander
is attending or officiating
•
If time permits they can look over scripts, programs, etc.
for events that the commander is not attending
•
•
Impressions are formed in less than 30 seconds
•
Posture - Stand tall and Proud
•
Eye contact - Direct eye contact
•
Smile - Help others feel more comfortable
Professional Image
Introductions
The Verbal Introduction
• ‘To you’ vs. ‘You to’
(Tips: To you - Happy Birthday to you, You to (U2) is a
band
• If possible, mention something about the person you are
introducing
The
Politician
Handshakes
Handshakes
The Winning Way – The Hand Shake!
Web to Web
Shake-Shake, release
Eye contact
“The Ultimate
“The Eyes”
Business Cards
A business card is a personal reflection of you or of the person presenting it!
ENSURE THE FOLLOWING:It is clean and updated
All contact/title information is present The name should be the largest print on the
card
Use high quality paper and ink - professionally printed
Present card with both hands Take time to look at the card
Thank you notes
Notes should be handwritten
Use high quality simple paper
As A Guest
•
RSVP - 48 hours or as soon as you can
•Arrive on time
•
Receptions/cocktail parties are not dinner
Chair and Seating Etiquette
•
Reserving your seat - YASA card, business card, purse
•Do not tip the chair
•
Don’t place napkin over chair back
•
Enter and exit from the chair’s right side, your left side in first -
Hokey Pokey
•
Do not move table tents
Table Etiquette
•
Bread Dos/Don’ts - no bread sandwiches
•
Table Talk - Everyone has something to say…include those who
might be shy
Arriving at the Table
•
Do not enter the Dining Room until called to do so
•
Find your table early - on the layout - do not look lost
The Napkin
•
The fold is toward you
•
It stays in your lap
•
What to do with it if you leave the table during dinner
•
No need to fold it back up when everything is over
•
What do I wear?
•
First impressions are hard to change
•
Nothing your Momma would be ashamed of
•
Remember work is work; play is play
White tie (Mess Dress)
Black tie (Mess Dress)
Black tie optional (Mess Dress)
Semi-formal (Mess Dress or Semi-formal)
Business (Service Dress)
Business Casual (Long-sleeve blues)
W: Formal ball length gown in neutral color and long gloves (optional) with heels M: Black dress coat (tailcoat), matching trousers, white shirt, white vest and bow tie,
White Tie (Mess Dress)
Most formal-State dinners
Black Tie (Mess Dress)
(Indicates event is an evening affair)
NO
W: Long dress, classy suit or formal cocktail-length dress in a dark tone, heels
Black Tie Optional/Formal (Mess Dress)
(Indicates less formal than black tie)
Semi-formal/dressy casual (Mess Dress or
Semi Formal)
(Time of day dictates formality)
Business (Service Dress)
(most formal business type dress)
Business Causal (long sleeved blues)
(less than business but still dressed)
Smart (dressy) Casual
(not your personal version of casual)
If support is for
(AFI 34-201)
NAF
expenditures
are
(AFMAN 34-201)
NAF
expenditures are
Changes
Promotion Ceremonies
insignia, stripes, and similar items
authorized not authorized No longer authorized light refreshments authorized authorized Added limitations;
$3 per person, NTE $50 per individual ceremony (whichever is less) -or-
$3 per person, NTE $300 for group ceremonies (whichever is less)
corsage/boutonniere or memento for spouse
authorized($20 limit) not authorized No longer authorized
