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Making progress towards our objectives

Scotiabank Financials Summit 2013

Donald A. Guloien

President and Chief Executive Officer

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Caution regarding forward-looking statements

This presentation contains forward-looking statements within the meaning of the “safe harbour” provisions of Canadian provincial securities laws and the U.S. Private Securities Litigation Reform Act of 1995. The forward-looking statements in this presentation include, but are not limited to, statements with respect to our 2016 management objectives for core earnings and core ROE, including core earnings by Division, and long-term leverage as disclosed in our 2012 Investor Day press release, and the potential cost savings related to the Efficiency & Effectiveness Initiative. The forward-looking statements in this presentation also relate to, among other things, our objectives, goals, strategies, intentions, plans, beliefs, expectations and estimates, and can generally be identified by the use of words such as “may”, “will”, “could”, “should”, “would”, “likely”, “suspect”, “outlook”, “expect”, “intend”, “estimate”, “anticipate”, “believe”, “plan”, “forecast”, “objective”, “seek”, “aim”, “continue”, “goal”, “restore”, “embark” and “endeavour” (or the negative thereof) and words and expressions of similar import, and include statements concerning possible or assumed future results. Although we believe that the expectations reflected in such forward-looking statements are reasonable, such statements involve risks and uncertainties, and undue reliance should not be placed on such statements and they should not be interpreted as confirming market or analysts’ expectations in any way. Certain material factors or assumptions are applied in making forward-looking statements, including in the case of our 2016 management objectives for core earnings and core ROE, the assumptions described under “Key Planning Assumptions and Uncertainties” in our 2012 Annual Report and actual results may differ materially from those expressed or implied in such statements. Important factors that could cause actual results to differ materially from expectations include but are not limited to: the factors identified in “Key Planning Assumptions and Uncertainties” in our 2012 Annual Report; general business and economic conditions (including but not limited to the performance, volatility and correlation of equity markets, interest rates, credit and swap spreads, currency rates, investment losses and defaults, market liquidity and

creditworthiness of guarantors, reinsurers and counterparties); changes in laws and regulations; changes in accounting standards; our ability to execute strategic plans and changes to strategic plans; downgrades in our financial strength or credit ratings; our ability to maintain our reputation; impairments of goodwill or intangible assets or the establishment of provisions against future tax assets; the accuracy of estimates relating to morbidity, mortality and policyholder behavior; the accuracy of other estimates used in applying accounting policies and actuarial methods; our ability to implement effective hedging strategies and unforeseen consequences arising from such strategies; our ability to source appropriate assets to back our long dated liabilities; level of competition and consolidation; our ability to market and distribute products through current and future distribution channels;

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A leading global financial services company that

is well positioned in key economies

33%

38%

29%

Distribution

Strength

Independent Financial Advisors

Managing General Agency

Career Agency (U.S. and Asia)

Bancassurance

Well

Established Brands

Well balanced

core earnings

1

Broad Product

Offerings

Life Insurance

Mutual Funds

Group Pensions

Group Benefits

Manulife Bank

Long-Term Care

Financially

Strong

2

MCCSR ratio of 222%

S&P IFS Rating of AA-

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Pursuing our four growth strategies to generate

earnings growth

Develop our Asian opportunity

to the fullest

Grow our wealth and asset management

businesses in Asia, Canada and the U.S.

Continue to build our

balanced Canadian franchise

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We continue to make substantial investment in

support of our growth strategies

New bancassurance agreements in Asia

Acquisition of Symetra Investment Services in the U.S.

Acquired Benesure Canada

Further

strengthening

distribution

Expanded investment management capabilities

New best-in-class mid-market 401(k) platform

Acquisition of RBC’s travel agency insurance business in Canada

Investing in

existing

businesses

Strategic Income fund in U.S., Canada and Asia

Private Wealth in Canada

New lower-risk Protection Universal Life in the U.S.

New product

innovation

John Hancock – a leading brand in U.S.

Strongest financial brand recognition amongst Canadian advisors

Branding ahead of Employee’s Choice launch in Hong Kong

Brand

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We have established ambitious financial

objectives

$4 billion

in 2016

Core

Earnings

25%

Long-Term Objective

Long-Term

Leverage Ratio

13%

in 2016

Core

ROE

Note: See “Caution regarding forward-looking statements” above.

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The Path to 2016 core earnings objective

Core Earnings

1,2

New Business In-Force

56%

44%

46%

54%

1 A Non-GAAP measure. See “Note to Users – Performance and Non-GAAP Measures” below. 2 See “Caution Regarding Forward-Looking Statements” above.

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Core earnings & NBEV are well balanced by

geography

New Business

Embedded Value

1

Core

Earnings

1

Note: See “Caution regarding forward-looking statements” above.

1 Non –GAAP measure. See “Note to Users – Performance and Non-GAAP measures” below.

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A solid start to 2013

1,125

1,228

+9%

1H13

1H12

Core Earnings

1

(C$ millions)

Shareholders’ Net Income

(C$ millions)

Funds Under Management

1,2

(C$ billions)

944

799

-15%

1H13

1H12

513

567

+9%

2Q13

2Q12

26.1

17.3

+52%

1H13

1H12

Wealth Sales

1,2

(C$ billions)

Mutual Fund Sales

1,2

(C$ billions)

Insurance Sales

1,2

(C$ millions)

8.1

18.8

+130%

1H13

1H12

-12%

1H13

1,548

1H12

1,824

.

1 Non –GAAP measure. See “Note to Users – Performance and Non-GAAP measures” below.

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strong

forward-

thinking

trustworthy

reliable

Key takeaways

Manulife is a leading financial services group with:

Well established brands

Strong capital and financial strength ratings

Well balanced and growing earnings base

Broad product offering

Diversified distribution platform

Our objective continues to be

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Notes to users

Performance and Non-GAAP Measures

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Investor Relations contacts

Steven Moore

,

MBA, FCSI, CGA, CFA, CFP

Senior Vice President and Treasurer

[email protected]

(416) 926-6495

Anique Asher

, MBA, CA

Vice President

[email protected]

(416) 852-9580

Robert Veloso

, MBA, CFA

Assistant Vice President

[email protected]

References

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