This creates compliance and security risks and also leaves workers with only some of the information they need to perform. Having all of the information needed – printed, digital, from any source, in any format – leaves organisations better able to serve customers and run the business. That’s the power of Perceptive Software enterprise solutions. Wherever information resides or whatever form it’s in, Perceptive Software provides a complete picture of the enterprise – for the most intelligent processes, the most informed decisions and highest level of performance. Managing and leveraging information creates strategic and operational advantages, driving enterprise growth:
Improved customer experience
Leveraging complete information provides a better view of the customer, more relevant communication and more effective care.
Increased value generation
Better information leads to faster and more informed decisions, better business intelligence, increased agility and faster time to market.
Reduced operating inefficiencies and costs
Better process visibility and standardised access to information leads to streamlined processes, managed risks and reduced waste.
Perceptive Software takes a both broad and deep approach to enterprise process and content management. Our
comprehensive business information platform connects people and processes with the information they need, ensuring that:
content is instantly available at the time and place it’s needed
content creation and output is optimised within the context of the user
manual processes are automated and integrated at the departmental and enterprise level
all information is governed, secure and compliant
Software:
Company History
Perceptive Software was founded in 1995 as the developers of ImageNow, which grew to become an industry-leading enterprise content management (ECM) software that is recognised as a leader in the 2013 Gartner Magic Quadrant for Enterprise Content Management.
After 15 years of dramatic growth, Perceptive was acquired by Lexmark International in 2010. Lexmark continues to acquire and integrate additional technology companies into Perceptive Software, ensuring continued leadership in solving the challenge of unstructured information – both print and digital – for organisations across the globe.
In addition to global headquarters in Kansas City and EMEA headquarters in Geneva, the Perceptive Software team is located in regional offices across the US and around the world.
US Offices
BostonCoral Gables, Florida
Denver
Kansas City (US Headquarters)
Lexington, Kentucky Minneapolis Seattle San Francisco Washington, DC
Global Offices
Switzerland (EMEA Headquarters)
Product Offerings
Perceptive Content
The Perceptive Content suite provides industry-leading enterprise content management (ECM) capabilities. Built on a fast and scalable information platform, Perceptive Content – formerly ImageNow – helps customers leverage their information in the context of their business processes, in whatever form and no matter where it exists. The result? A direct and effortless connection to the information they need at the moment they need it, wherever they are – so they can work smarter, faster and hassle-free.
Products
Document Management
Video and Rich Media Management
Electronic Signatures
Records and Information Management
Document Composition
Vendor Neutral Archive
Perceptive Process
Perceptive Process adds structure and agility to process improvement with analysis and design tools, readily adaptable execution capabilities, and world-class workflow and case management in an integrated suite of products. Perceptive fully supports business process management (BPM) through process discovery, design, execution and improvement. Products Process Mining Process Modelling Process Documentation Case Management Workflow Process Analytics
Perceptive Capture
Perceptive Capture collects and secures all documents and data intelligently – extracting, organising and sharing content with the people, business systems and processes that need it most. With document capture, data capture, data extraction and electronic forms, Perceptive fuels business routines with the right information, instantly.
Products
Document Imaging
Intelligent Capture
E-Forms
Perceptive Search
Perceptive Search allows customers to pinpoint valuable information inside every document, file and email generated across the organisation. Wherever they’re buried – content repositories, email systems, network shares, intranets, websites, databases, social media and more – the answers are within reach. Perceptive Search eliminates access barriers so customers can easily find, analyse and use relevant content.
Products
Enterprise Search
Delivery Options
Perceptive Software offers a full range of licensing and deployment alternatives for unrivalled flexibility.
Customers may deploy according to what makes the most sense for their organisation, and change as their needs change.
Traditional On Premises
Perpetual Hosted
Subscription On Premises
Software as a Service (SaaS)
Industry Solutions
Perceptive Software combines proven technologies with deep industry expertise, which adds up to specialised solutions. These solutions put organisations’ vital business processes and content in the context of their everyday work and rapidly create a positive impact on their bottom line.
Back Office
Perceptive Software process and content solutions speed up workflows and reduce manual tasks in accounting and finance departments. Perceptive Intelligent Capture accurately sorts paper and electronic documents based on their content, allowing true accounts payable process automation. Document management in accounting and finance gives users fast, secure access to invoices and supporting information.
Perceptive Software human resources software simplifies daily HR tasks. HR process management tracks tasks and documents as they’re completed. HR document management gives staff instant access to documents whenever they’re needed. And it all integrates smoothly with HRIS and other HR solutions for recruiting, onboarding and performance.
Education
Perceptive Software delivers a complete family of flexible capture, content, process and search products used in over 800 colleges and universities worldwide. With 20 years of proven expertise in education, our solutions address education’s most challenging business needs to boost staff productivity, lower overhead costs and improve student service.
Healthcare
As healthcare organisations struggle with a limited view of their patients, the volume of clinical images and documents stored in disparate systems outside of the electronic medical record (EMR) continues to expand. Perceptive Software combines enterprise content management (ECM) and vendor neutral archive (VNA) to create a unified content platform that bridges the content gaps in the EMR, delivering all relevant content in the context of the patient record so that providers can see all patient content – clinical images, videos, photos and other documents – from a single viewer alongside the EMR.
Financial Services
Insurance
Perceptive Software process and content management solutions for insurance connect the processes, unstructured content and legacy systems that drive this document-centric industry. Engineered to be user-friendly and connect smoothly with legacy systems for quick deployment and fast adoption, Perceptive Software solutions for insurance increase visibility and control for smarter insurance document management and claims management.
Public Sector
Public sector entities – including energy utilities, defence and civilian government agencies, and local authorities – use Perceptive Software solutions to provide immediate benefits by digitising, organising, storing, retrieving and analysing the information and processes related to core business operations.
Partnerships
Perceptive Software has strong, long-standing partnerships with leading software and hardware providers, including SAP, Oracle, Microsoft, Lawson, Datatel, Xerox, Canon and Fujitsu, to name just a few. We value these alliances as a testament to our experience and commitment in designing software technology that works in perfect harmony with software applications and hardware. Our approach creates the most seamless integration possible to provide a holistic view for any user engaged in any process in any industry.
For more information:
InContext
www.incontextmag.com
An online magazine from Lexmark’s Perceptive Software, InContext is your source for solving the unstructured information challenge.
Customer Case Studies
www.perceptivesoftware.co.uk/case-studies
You can sort our hundreds of customer case studies by industry and then by department for easy, intuitive access.
Contact us:
Sherlyn Manson – Media Relations
+1 913 667 8811
Henry Worcester – Analyst Relations
+1 913 667 3108
