A. Rent Collection / Tenant Accounts Receivable / Account Write-Offs

(1)

2 Operational Guidance

Exception Found NE

E NE NE No Exception FoundNE

NE

Exception Found E E

NE

Not Applicable N/A N/A 1. Log of rent collected is complete, accurate and includes all necessary information.

3. Trace amounts from receipt log to deposit slip for bank. Cash is deposited daily per DHCD guidelines (per Accounting Manual Sec. 8, p. 3). Except IF: LHA has only one administrative employee who deposits cash at least weekly.

4. Reconcile tenant ledger with receipt log, bank deposit and General Ledger.

5. What is on General Ledger matches bank statement (bank reconciliation) and Operating Statement and Balance Sheet (51-1 and 51-2 respectively). 2. Post-dated checks for current amount due is not accepted payment by LHA.

A.2.) The Firm recommends that the Authority communicate to its tenants that it can no longer accept post-dated checks. C.1.&2.) The Firm recommends that the Authority continue its process of auditing tenant balances to ensure each tenant's balance is correct.

Exceptions

Noted: A.2.) The Firm notes that post-dated checks are sometimes accepted by the Authority. C.1.&2.) The Firm notes that, due to the misappropriation of funds by a former employee, several tenant balances do not reflect what amounts are truly owed to the Authority.

Internal Control Recommendation:

1. Obtain detail of write-offs and verify that write-offs are in accordance with DHCD policy.

2. Documentation of Board approval to write-off account (board approval of write-off required per budget guidelines for Acct #4570 - Collection Loss). 1. Aging of Tenant Accounts Receivable is matched to the General Ledger and to the Balance Sheet TAR (51-2).

3. Allowance for Doubtful Accounts is determined in accordance with GAAP and LHA has evaluated estimate on annual basis. Reasonable allowance based on historical data. Repayment Agreements reconcile to the Balance Sheet/Operating Statements and are in accordance with DHCD policy.

Date AUP Conducted: Executive Director: CPA:

1. Document and evaluate internal controls and segregation of duties for steps 1 to 5 above. For LHAs with only one administrative employee: if sufficient internal controls and segregation of duties are not in place, there are mitigating controls in place, such as reporting the frequency/amount of credit adjustments to the board or fee accountant.

2. Draw a sample of uncollected TAR accounts (Small - 3, Med - 5, Large - 7, Very Large - 9). Rent Collection is in compliance with LHA rent collection policy (per Contract for Financial Assistance (CFA) and Management Plan IIIC).

A. Rent Collection – Walk-through of sample (Small - 3, Med - 5, Large - 7, Very Large - 9) of individual rent receipts to ensure all the following steps are being executed. 11/14/17

Paul Teixeira Gary L. DePace, CPA PC (413) 267-5223 Fiscal Year End (FYE): 6/30/17

CPA Phone:

A. Rent Collection / Tenant Accounts Receivable / Account Write-Offs

B. Rent Collection – Segregation of Duties

C. Rent Collection – Tenant Accounts Receivables (TAR)

Number of Category Exceptions: Category Rating:

D. Account Write-Offs – Walk-through uncollected rent that was written-off.

If no write-offs can be found, please select N/A option from drop down for both steps 1 and 2.

(2)

0 No Findings

No Exception Found NE

NE

No Exception Found NE NE NE No Exception Found

NE

NE NE NE B. Payroll/Fringe Benefits

A. Wage Reconciliation

1. Verify analytically (not to exact amount) that FYE-end wages gross payroll reported on the LHA's General Ledger for all programs and all employees matches actual wage amounts reported on Forms 941 and WR-1 (state and federal filings).

2. Look at DHCD-approved budget Schedule of All Salaries and Positions "Report" in HAFIS and identify five highest paid salaries from all funding sources. Verify analytically (within % ANUEL increase for that year - exclude overtime in calculation for maintenance employees) that it matches the amount reported at FYE on the LHA's Top 5 Compensation Form (LHA should have a copy on file). Verify the amount reported on the Top 5 Compensation Form matches exactly the amount reported on reconciled Form 941 and the corresponding state online submission (mass.gov/lwd/unemployment-insur/employers/).

Internal Control Recommendation: ^None

Authority's Response:N/A

3. Compensated absences should be tracked apart from the timesheets, and verification with timesheets should be performed. 4. Accrued and Accumulated leave time matches. Time is accruing as it should.

C. Obtain a compensated absences liability schedule:

1. Test for consistency with personnel policy (personnel policy required per Contract for Financial Assistance (CFA) and Management Plan IIa2) and reconcile to Balance Sheet (51-2) and General Ledger. If AUP conducted after 9/30/17, personnel policy includes (1) the limits on the amount of vacation and sick leave that will be accrued each year, and when and how such leave will be accrued; (2) a limit on the amount of accrued vacation that may be carried over from year to year, and; (3) a cap on the payout for accrued and unused sick leave at the end of employment per PHN 2017-14. Verify analytically future liabilities for employee benefits (particularly GASB 45 and GASB 68) are properly reflected on Operating Statement (51-1) and Balance Sheet (51-2). If GASB 68 actuarial reports were not received by the LHA in time for year-end financial statements, it is OK for LHA to report last year's GASB 68 numbers.

2. Proper controls and approvals are in place, i.e. Executive Director approves employee compensated absences.

Exceptions

Noted: ^None

B. Select a Single Pay Period:

1. Trace timesheets/timecards to the payroll register. 2. Test for completeness and accuracy.

3. Proper controls and approvals are in place, i.e. employees sign timesheets, the Executive Director signs off on employee timesheets, and the Executive Director maintains a timesheet.

3. LHA is in possession of DHCD-approved executive contract signed by the LHA, Executive Director and DHCD. If LHA can show that currently being processed by DHCD and was not returned to the LHA for failing to meet DCHD's requirements, LHA can produce the last DHCD-approved executive contract signed by the LHA, Executive Director and DHCD.

(3)

No Exception Found NE NENE NENE NE Exception Found

NE NEE NENE NE E NE No Exception Found

NE NENE NE NE NE 6. Classification

Number of Category Exceptions: C. Accounts Payable/DisbursementsCategory Rating: A. Select a sample (Small - 3, Med - 5, Large - 7, Very Large - 9) of operating and capital expenditures (at least 1 of each type if have).

5. Allocation 2. Accuracy

3. Supporting Documentation 1. Approval and Segregation of Duties

4. Allowability

D. Select a sample (Small - 3, Med - 5, Large - 7, Very Large - 9) of employee reimbursements (include at least one travel reimbursement).

2. Accuracy

3. Supporting Documentation 1. Approval and Segregation of Duties

4. Allowability

C. Select a sample (Small - 6, Med - 10, Large - 14, Very Large - 18) of credit card/debit card statements. If no credit/debit expenditures can be found, please select N/A option from drop down for all steps 1 to 8.

2. Accuracy

7. No Sales Tax Paid

8. Card is in Housing Authority name; not Executive Director (or any other staff member) name.

3. Supporting Documentation (CPAs: include date, description of charge and amount of transaction for each purchase missing documentation below) 1. Approval and Segregation of Duties

6. Classification 4. Allowability 5. Allocation

5. Allocation 6. Classification

Exceptions Noted:

C.3.) The Firm notes that two sampled credit card purchases could not be tested because not all of the supporting documentation could be found. Both items were EFTs to First National Bank of Omaha. The first instance of missing documentation was for an $85-purchase within a total payment of $504.92 on 7/8/2016. It was for an online training event. The second instance was for $1442.25 on 4/5/2017, which the Firm could not find the breakdown of. C.7.) The Firm notes that sales tax was paid on the sampled Home Depot credit card purchase from 7/8/2016.

C.3.) The Firm recommends that the Authority retain all receipts (or proof of purchase print-outs for online purchases) for items purchased with the First National Bank of Omaha card. These receipts should be kept on file with a copy of the First National Bank statement. This will ensure that all purchases made with the card are traceable through the Authority's payables system. C.7.) The Firm recommends that the Authority contact all vendors from which it needs to make credit card purchases to provide them with its tax exemption certificate.

Authority's Response:We no longer have the First National Bank of Omaha card. We do have an Enterprise Bank debit card that we now use. Receipts are kept and once the invoice arrives, the receipts are matched up with the invoice, including on-line purchases for all charges. A Tax Exempt Certificate is issued to vendors as applicable.

(4)

Exception Found NE

NE NE NE E NE No Exception Found

NE No Exception Found

NE 2. Depreciation schedule/fixed asset listing includes all relevant assets of $5,000 or more. It also includes all necessary information to sufficiently identify an asset. For

vehicles, that includes the make/model/year and for modernization jobs the Fish number. 3. Items on depreciation schedule/fixed asset listing are being accurately depreciated.

4. Reconcile depreciation schedule/fixed asset listing to Form 51-1 (Operating Statement) and General Ledger and evaluate for completeness and sufficiency of detail. 5. Verify analytically that items listed still exist and are in possession of LHA.

6. Assets are appropriately allocated between Federal and State on General Ledger, Operating Statement (51-1), and depreciated according to which funds were used for purchase.

D. Inventory (Fixed Assets) A. Obtain a copy of the depreciation schedules/fixed asset listing:

1. Inventory listing includes both capitalized and non-capitalized items (such as refrigerators, stoves, community room equipment, office equipment, etc.) of $1,000 or more. It also includes all necessary information, including a tag with an LHA-assigned number for all assets of $1,000 or more (and all refrigerators and stoves of any value).

Authority's Response:We will update our depreciation schedule to better reflect our existing inventory. Exceptions

Noted: A.5.) The Firm notes that one tractor which was listed on the depreciation schedule/fixed asset listing is no longer in the Authority's possession.

Internal Control

Recommendation: A.5.) The Firm recommends that the Authority update its depreciation schedule to remove the discarded tractor. B. Capitalization Policy

1. Verify capitalization policy is within state established limits (per Accounting Manual, Sec. 16, p.3). C. Vehicles

1. Confirm vehicles are listed on fixed asset listing, and trace vehicles listing to insurance policies.

(5)

No Exception Found NE

Not Applicable

N/A N/A N/A N/A N/A N/A N/A Not Applicable

N/A

N/A N/A N/A N/A N/A N/A N/A Exception Found

E E E 7. LHA Procurement Policy exists (per Accounting Manual Sec. 16, p.2) and is compliant with MGL c. 30B elements mentioned in 1 to 6 above.

7. Contract did not go through automatic renewals unless renewals were part of the original procurement. 8. LHA Procurement Policy exists (Accounting Manual Sec. 16, p.2) and is compliant with MGL c. 30B elements mentioned in 1 to 7 above.

3. Evaluate for completeness by analyzing the cash disbursements journal against the contract register.

2. For each contract, it includes the following information: contractor, description, active/inactive, start date, end date, extensions available, contract award amount, change orders amount, contract expenditures to date and remaining value.

Exceptions

Noted: D.) The Firm notes that the Authority does not maintain a contract register. 3. If contract was for over $100K, it was advertised in the Goods & Services Bulletin.

4. If IFB, contract award went to lowest bidder. If RFP, contract went to lowest bidder or letter explaining why went with another bidder. 5. Contract is DHCD-approved template or developed by LHA (not a vendor contract).

6. Board vote is documented approving individual contract, or a board vote to delegate authority over certain contracts (by dollar threshold or other criteria) to an LHA staff member, usually Executive Director.

D. Obtain a copy of the contract register and verify:

1. Contract register exists and includes all modernization as well as goods and services contracts (per Accounting Manual, Sec. 6, p.12)/PHN 2017-14. E. Procurement/Public Bidding for Goods and Services

B. Known procurements valuing (pre 11/7/16 - $10,000 up to $35,000 OR post 11/7/16 $10,000 up to and including $50,000) (for goods and services for MGL c. 30B only). If no procurement can be found valuing $10,000 up to $35,000, please select N/A option from drop down for each step 1 - 7 below.

1. (pre 11/7/16) Proper selection based on MGL c.30B s.5 IFB requirements/(post 11/7/16) Proper selection based on MGL c.30B s.5 solicitation of quotes requirements. 2. (pre 11/7/16) Documentation of solicitation of at least three oral or written quotes/(post 11/7/16) Documentation of a written purchase description with solicitation of written quotes from at least three persons.

3. Contract is DHCD-approved template or developed by LHA (not a vendor contract). 4. Contract was for not more than 3 years unless majority board vote allowed it to be longer.

5. Board vote is documented approving individual contract, or a board vote to delegate authority over certain contracts (by dollar threshold or other criteria) to an LHA staff member, usually Executive Director.

6. Contract did not go through automatic renewals unless renewals were part of the original procurement.

For A to C below, examine the cash disbursements journal (or check register) as well as the contract register and identify purchases of goods and services during the year that should have been competitively procured. From these purchases that should have been competitively procured, select a sample (Small - 3, Med - 5, Large - 7, Very Large - 9) of known or possible procurements valuing $10,000 or more; if possible when selecting the sample, include at least one procurement valuing $10,000 to $35,000 and one procurement valuing $35,000 or more (for goods and services for MGL c. 30B only). If any in the sample were not competitively procured, enter as an exception in A. For sampled purchases that went through procurement, follow procedures under B or C below depending on the size of the procurement.

A. Competitive Procurement When Required

1. Verify that sampled purchases for goods and services that should have been competitively procured as defined per MGL c. 30B were competitively procured.

C. Known procurements valuing (pre 11/7/16 - $35,000 or more OR post 11/7/16 more than $50,000) (for goods and services for MGL c. 30B only). If no procurement can be found in this value range, please select N/A option from drop down for each step 1 - 8 below.

1. Proper selection based on MGL c.30B s.5 IFB requirements or MGL c.30B s.6 RFP requirements. (post 11/7/16 only: If using MGL C.30B s.6 RFP requirements, LHA must have a Chief Procurement Officer (CPO) conduct the procurement under c.30B s.6.)

2. (pre 11/7/16) Documentation of Newspaper advertisement two week prior to bidding process/(post 11/7/16) Documentation of Newspaper advertisement, LHA's Office and COMMBUYS two weeks prior to bidding process.

(6)

Exception Found E

E No Exception Found

NE

Exceptions

Noted: A.) The Firm notes that the June 2017 monthy bank reconciliation for the 400-1 checking account could not be tested because it could not be provided by the Authority.

Internal Control

Recommendation: A.) The Firm recommends that the Authority print a copy of the checking account's bank reconcilation each month to be kept in the general ledger. The bank reconcilations should list each uncleared check and outstanding deposit individually so that each outstanding item can be traced back to the financial activity of the corresponding month.

Authority's Response:The bank reconciliation report and uncleared transaction reports are printed each month when the CPA balances the checking account statements for that month and will be kept in the general ledger. The bank reconciliation report will list each uncleared check and outstanding deposit individually so that each outstanding item can be traced back to the financial activity of the corresponding month.

Category Rating:

F. Cash Management and Investment Practices Number of Category Exceptions:

A. Pull a mid-year and year-end bank statements:

1. Test the monthly bank reconciliation to ensure that the following two match: General Ledger and bank statements (exclude deposits of rent collected as this was covered earlier).

2. Checks that have been issued and marked on General Ledger but have not been cashed (not on bank statement), known as checks in transit are identified as a part of the reconciliation process.

B. Bank and Investment Accounts

1. Verify that banking and investment accounts are properly insured or collateralized (per Accounting Manual Sec. 16, p.7)

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0 No Findings

No Exception Found

NE No Exception Found

NE B. Revenue Reconciliation

1. Reconcile revenue to the General Ledger. Compare revenue reported in Accounts #3110, #3190, #3610 and #3690 in the Operating Statement (51-1) to the General Ledger to the amounts reported in the ANUEL & Subsidy Worksheet.

C. Utility Reconciliation

1. Reconcile utilities to the General Ledger. Compare utilities reported in Account #4300 on the Operating Statement (51-1) to the General Ledger to the amounts reported in the ANUEL & Subsidy Worksheet.

Authority's Response:N/A

1. Compare DHCD-approved budget exemptions for direct reimbursement (as found in the ANUEL & Subsidy Worksheet - Section 8) to LHA record of actual expenses to the General Ledger.

Exceptions

Noted: ^None

Internal Control Recommendation: ^None

G. Operating Subsidy A. Obtain copy of DHCD-approved budget exemptions.

If no DHCD-approved exemptions, please select N/A option from drop down for step 1 below.

(8)

No Exception Found NE No Exception Found

NE

Exception Found NE NEE Exception Found

NEE Not ApplicableE

N/A N/AN/A N/A

Authority's Response:We will take more care in reviewing family composition to insure the proper allowances are given. We will insure that at least a 14 day notice is given to all residents notifying them of changes to the rental amount. If notices are delayed or families do not reply to requests for information this will be documented in the residents file.

To conduct A through D below, select a sample (Small LHA - 5, Medium LHA - 10, Large or Very Large LHA - 15) of tenant files (from programs 200, 667, 705); if the LHA has multiple property managers, at least one file should be selected per manager. Conduct A to C and E, if have MRVP, sample 10% (min:1 max:15) of leased MRVP units.

3. Documentation of income, exclusions from income, and deductions. D. Timeliness of Notifications Regarding Rent Changes

1. Verify notification of rent redetermination sent at least 60 days prior to effective date (see 760 CMR 6.04 (4)(b)). 2. Verify Notice of Rent Change sent no less than 14 days prior to effective date (see 760 CMR 6.04 (4)(e)). 3. Verify timeliness and proper execution of Lease Addendum (see 760 CMR 6.06 (5)(q)).

C.2.) The Firm recommends that the Authority carefully review family composition of each household while doing rent calculations to ensure that the proper allowances are given. D.2.) The Firm recommends that the Authority ensure that all Notices of Rent Change are sent out at least 14 days prior to the effective date. If the Notice is delayed because of the tenant's inability to provide information in a timely manner, documentation of the Authority's efforts to contact the tenant in order to retrieve that information should be kept on file. D.3.) The Firm recommends that, again, if the Authority is having trouble retrieving items from a tenant,

documentation of the efforts to contact that tenant should be kept on file. 4. MRVP file has W9.

2. MRVP file has Letter of Compliance for Lead Paint if child <6 years old and building built prior to 1978 with no new construction permit. 1. MRVP file has Certificate of Fitness (COF).

E. MRVP Documentation (starting with AUPs conducted after 7/31/17)

3. MRVP file has Proof of Ownership which is either 1. Deed/Online Printout from Registry of Deeds or 2. Proof of Insurance or 3. Tax Documents.

Exceptions

Noted: C.2.) The Firm notes that one of the sampled family tenants who paid their own utilities was not given a heat deduction in their rent calculation. D.2.) The Firm notes that one sampled Notice of Rent Change was sent out less than 14 days prior to its effective date without documentation to show that there had been correspondence with the tenant. D.3.) The Firm notes that one sampled tenant's lease addedum was not signed.

H. Annual Rent Calculation and Compliance

A. Obtain the rent roll and HAP roll:

1. Verify analytically the completeness of the resident population. (Rent roll and HAP roll support what is reported on Operating Statement Form 51-1). B. Timeliness of Annual Rent Calculation

1. Verify timeliness of annual rent redetermination (occurs one year from move-in date or last annual recertification). Except IF: LHA can produce DHCD waiver for Chapter 667 annual rent redetermination requirement and has done rent redetermination once within 2 years of move-in date or last annual recertification).

C. Accuracy of Rent Calculation

1. Test rent calculation for proper verification of income, expenses and deductions. 2. Verify family composition for allowance purposes.