2009/2010 DEPARTMENTAL OPERATIONAL PLAN FIRST QUARTER REVIEW

(1)

SPORTS, ARTS, CULTURE & COMMUNITY SERVICES COMMITTEE

14 OCTOBER 2009

14

2009/2010 DEPARTMENTAL OPERATIONAL PLAN – FIRST QUARTER

REVIEW

Helen Tarrant: 1/59/13-01: #2178010v4

RECOMMENDATION:

That Council adopts the 2009/2010 Community, Sport and Cultural Services

Department Operational Plan – First Quarter Review.

INTRODUCTION:

At the Special Budget meeting on 29 June 2009, Council adopted the 2009/2010

Operational Plan. This report proposes a number of amendments to the Plan in respect of

the Community, Sport and Cultural Services Department.

BACKGROUND:

Section 508 of the Local Government Act places a mandatory requirement on Councils to

prepare and adopt an operational plan.

COMMENT:

The results of this review will be reflected in the Department’s October 2009 monthly

report to Council.

CONSIDERATIONS:

Corporate and Operational Plans:

Council’s Corporate Plan 2009-2014: Goal 6: Striving for Organisational Excellence.

Statutory:

Not applicable.

Policy:

(2)

Financial and Risk:

The Departmental Operational Plan defines the detailed expenditure within adopted

budget.

Sustainability:

Regular review of the Departmental Operational Plans assists the community to better

understand the breadth of Council activities and projects as well as operational core

business activities.

CONSULTATION:

Not applicable

OPTIONS:

1. That Council accepts the proposed changes to the Departmental Operational Plan

2009/2010.

2. That Council seeks further clarification on a specific item within the plan.

CONCLUSION:

It is appropriate for Council to now adopt the proposed changes to the Departmental

Operational Plan.

ATTACHMENTS:

A schedule of proposed changes is attached.

Helen Tarrant

Personal Assistant to the General Manager

Ian Lowth

(3)

Amend the following:

10. DEPARTMENT

COMMUNITY

AND

CULTURAL

SERVICES

Amend to:

10. DEPARTMENT

COMMUNITY,

SPORT

AND

CULTURAL

SERVICES

Reason: As per Council Resolution of 29.6.09.

ACTIVITY ECONOMICDEVELOPMENT

Outputs/services

Title Description Customer(s) Corporate Objective/Notes

Result Measure 3. Resource and Performance

Agreement between Council and TTNQ

A four year Agreement with TTNQ for Council to provide support for the activities of TTNQ. Period: 1 July 2009 to 30 June 2013 Funding: $860,000 in 2009/10

Tourism Tropical North Queensland (TTNQ) Compliance with Agreement Requirements. Amend to: Outputs/services

Result Measure 3. Resource and Performance

Agreement between Council and TTNQ

A four year Agreement with TTNQ for Council to provide support for the activities of TTNQ. Period: 1 July 2009 to 30 June 2013 Funding: $860,000 $480,000 in 2009/10

Tourism Tropical North Queensland (TTNQ)

Compliance with

Agreement Requirements.

(4)

Result Measure

5. Resource and Performance Agreement between

Council and Duyfken 1606 Replica Foundation

A three year Agreement with Duyfken 1606 Replica Foundation for Council to provide support for the activities of the Duyfken. Period: 1 July 2007 to 30 June 2010 Funding: $150,000 in 2009/10 Duyfken 1606 Replica Foundation Compliance with Agreement Requirements.

Reason: Omitted from original version of Operational Plan in error.

Add the following:

Performance Measurement

Result Measures (Title) Result Measure (Description) Result Targets Source of Data Reporting Frequency

4. Compliance with Agreement Requirements (Duyfken 1606 Replica Foundation)

Annual Marketing Plan and Budget and half-yearly and annual reports to be submitted to Council in accord with set timeframes.

• Annual Marketing Plan and

Budget to Council;

• Half-yearly Report to

Council;

• Annual Report to Council

Council Meeting Reports Progress noted monthly

Reason: Omitted from original version of Operational Plan in error.

BRANCH LIBRARIES

ACTIVITY MANAGEMENTANDADMINISTRATION

Operating Initiatives Relevant linkage(s) Completion Date 4. Conduct a feasibility study in the Mossman/Port Douglas catchment area to determine current and

long term needs for library services, including the recommended positioning of facilities to maximise community equity in the future delivery of sustainable public library services

Corporate Goal 1.7, 2.2, 2.3,

2.3, 2.5, 2.6, 3, 5, 6

Sep 2009

(5)

Amend to:

Operating Initiatives Relevant linkage(s) Completion Date 4. Conduct a feasibility study in the Mossman/Port Douglas catchment area to determine current and

long term needs for library services, including the recommended positioning of facilities to maximise community equity in the future delivery of sustainable public library services

Corporate Goal 1.7, 2.2, 2.3,

2.3, 2.5, 2.6, 3, 5, 6

Sep 2009 Mar 2010

12. Submit a recommendation to Council regarding the potential refurbishment of the Gordonvale library 2010/2011 utilising the salvaged plant and equipment from the old Earlville library.

Corporate Plan 1.7, 2.2, 2.5, 3.2, 3.3, 3.4, 4.4, 5.1, 5.2, 5.3, 6.2, 6.3, 6.4, 6.6, 6.7

Nov 2009 Mar 2010

Reason: Completion deferred due to staffing secondment.

ACTIVITY LIBRARIESNETWORKNORTHERN

Operating Initiatives Relevant linkage(s) Completion Date 11. Reassess CCTV requirements at the City library based upon recent data and install upgraded system Corporate Goal 2.1, 2.5, 6.2, 6.3,

6.6

Sep 2009 14. Reduce weekend operations at the City library by a total of four hours in line with budget constraints. Opening

times will change from 10.00-15.00 Sat & Sun to 9.00-12.00 both days

5.3, 6 Jul 2009

Amend to:

Operating Initiatives Relevant linkage(s) Completion Date 11. Reassess CCTV requirements at the City library based upon recent data and install upgraded

system

Corporate Goal 2.1, 2.5, 6.2, 6.3, 6.6

Sep 2009 Mar 2010 14. Reduce weekend operations at the City library by a total of four hours in line with budget constraints.

Opening times will change from 10.00-15.00 Sat & Sun to 9.00-12.00 both days

Corporate Goal 5.3, 6 Jul 2009 Jan 2010

Reason: 11. Completion deferred due to ongoing technical advice and 14. Replace missing words ‘Corporate Goal’ and date change corresponds with budget review – all hours will be reviewed in January 2010.

(6)

ACTIVITY LIBRARIESNETWORKSOUTHERN

Operating Initiatives Relevant linkage(s) Completion Date 10. Investigate the possibility of EFTPOS installation at Edmonton and Manunda libraries

Corporate Goal 2.5, 6

Dec 2009

13. Reduce Saturday operations at the Earlville library by five hours on Saturdays in line with budget

constraints. Hours will change from 9.00 – 17.00 to 9.00 – 12.00

Corporate Goal 5.3

Jul 2009

Amend to:

Operating Initiatives Relevant linkage(s) Completion Date

10. Investigate the possibility of EFTPOS installation at Edmonton and Manunda libraries

Corporate Goal 2.5, 6

Dec 2009 Jun 2010

13. Reduce Saturday operations at the Earlville library by five hours on Saturdays in line with budget

constraints. Hours will change from 9.00 – 17.00 to 9.00 – 12.00

Corporate Goal 5.3

Jul 2009 Jan 2010

Reason: 10. Allow more time for investigation and align with similar initiative of Northern Network and 13. Completion deferred to next budget review.

ACTIVITY LIBRARIESSUPPORTSERVICES

Operating Initiatives Relevant linkage(s) Completion Date 3. Explore partnership possibilities with NEC Australia to provide internet kiosks to facilitate computer

training programs for seniors.

Corporate Plan 2.5, 3.3, 6.2,

6.6, Carried fwd from 2008/09

Sep 2009

Amend to:

Operating Initiatives Relevant linkage(s) Completion Date 3. Explore partnership possibilities with NEC Australia to provide internet kiosks to facilitate computer training

programs for seniors.

Corporate Plan 2.5, 3.3, 6.2, 6.6,

Carried fwd from 2008/09

Sep 2009 Jan

2010

(7)

ACTIVITY CAIRNSSISTERCITYCOLLECTION

Operating Initiatives Relevant linkage(s) Completion Date 1. Create innovative displays and make recommendations regarding the management of Sister City Collections to Council in

line with sister City Policy

Corporate Plan 2.5, 6

Jun 2009

Amend to:

Operating Initiatives Relevant linkage(s) Completion Date 1. Create innovative displays and make recommendations regarding the management of Sister City

Collections to Council in line with sister City Policy

Corporate Plan 2.5, 6

Jun 2009 Jun 2010

Reason: Completion date was incorrect and overlooked in original document.

BRANCH C

ULTURAL

S

ERVICES AND

F

ACILITIES

ACTIVITY

MANAGEMENT AND ADMINISTRATION

3. Hear a Story – Tell a Story……Stage 2 – at the Tanks Carried forward from 2008/09

Dec 2009

(8)

SUB

ACTIVITY I

NNER

C

ITY

I

NFRASTRUCTURE AND

S

YSTEMS

5. Review annual programmed turf maintenance systems for efficiency and sustainability

Carried forward from 2008/09

Dec 2009 6. Review current system of service nodes throughout CBD. Carried forward from

2008/09

Dec 2009 7. Restructure ICF Office to allow for CCTV expansion and improved customer

service.

Jul 2009 8. Integrate Events Perfect Software into Inner City Facilities Events and Venues

Booking process.

Dec 2009 9. Complete the development of tactical asset management plans Carried forward from

2008/09

Dec 2009

Reason: Incomplete Operating Initiative carried forward from the 2008/09 Operational Plan.

SUB

ACTIVITY I

NNER

C

ITY

M

ANAGEMENT

Operating Initiatives Relevant linkage(s) Completion Date 8. Identify and implement data management software and associated reporting processes to meet

requirements of CitySafe program

Closed Circuit Television

Operations Policy (No. 1:06:10,

#752638)

Dec 2009

Amend to:

Operating Initiatives Relevant linkage(s) Completion Date 8. Identify and implement data management software and associated reporting processes to meet

requirements of CitySafe program

Closed Circuit Television

Operations Policy (No. 1:06:10,

#752638)

Dec 2009

Mar 2010

Reason: Extension of timing due to delays in rollout of overall CCTV upgrade.

(9)

10. Roll out the CitySafe CCTV system expansion (including networked NDVR nodes and cameras).

Dec 2009

11. Develop policy for usage of City Place performance facility. Carried forward from 2008/09

Dec 2009

ACTIVITY B

OTANIC

G

ARDENS AND

S

UGARWORLD

Delete the following:

Operating Initiatives Relevant linkage(s) Completion Date 5. Restore Mangrove Boardwalk viewing towers (if approved through capital works) Risk assessment Dec 2009

Reason: Capital Funding was not approved in 2009/10.

6. Complete the development of tactical asset management plans. Carried forward from 2008/09

Dec 2009

ACTIVITY C

IVIC

T

HEATRE

Operating Initiatives Relevant linkage(s) Completion Date 1. Incorporate Council’s vision, mission, values and strategic direction into Civic Theatre & Ticket Link

Business Plan

Self Assessment Aug

2009

2. Complete Business Plan and monitor performance monthly

Self Assessment Aug

2009

Reason: The management options for the RPAC need to be assessed prior to commencing a Business Plan. In addition, a Business Plan can not be commenced at this time pending a determination by Council on whether or not to manage the Cairns Centre of Contemporary Arts (CoCA).

(10)

4. Complete the development of tactical asset management plans. Carried forward from 2008/09 Dec 2009

Title Description Customer(s) Corporate Objective/Notes

Result Measure

Venue utilisation (hours/year) 2. Civic Theatre Event Services Lighting, sound, staging and audiovisual

services provided for Civic Theatre and other events

Producers and/or presenters of events presented in the Cairns Region.

Equipment utilisation (hours/year/item)

Reason: There are far too many individual items of equipment to track in one Result Measure, so one Results Measure would not be meaningful. Delete the following:

Result Measures (Title) Result Measure (Description) Result Targets Source of Data Reporting Frequency

2. Venue utilisation

The number of days that the

Civic Theatre is booked for an

activity or event

200 Events Perfect event

management system

Monthly

3. Equipment utilisation

The number of days that the

Civic Theatre equipment is

booked for an activity or event

200 Events Perfect event

management system

Monthly

(11)

ACTIVITY M

EMORIALS

,

P

UBLIC

A

RT

,

C

AIRNS

R

EGIONAL

G

ALLERY

L

IAISON

2. Complete Public Art Audit and make results available on CRC website. Carried forward from 2008/09

Dec 2009

BRANCH S

PORT

,

R

ECREATION AND

C

OMMUNITY

D

EVELOPMENT

ACTIVITY C

OMMUNITY DEVELOPMENT

Operating Initiatives Relevant linkage(s) Completion Date 1. Finalise the “Walk With Me” Project to improve community relations in Mooroobool Carry Fwd 2008-09 Sept 2009

2. Implement the CRC Disability Action Week Annual Local Awards Carry Fwd 2008-09 Oct 2009 8. Implement a VitalLink-style on line community services directory. Carry Fwd 2008-09 Dec 2009

(12)

Amend to:

Operating Initiatives Relevant linkage(s) Completion Date 1. Finalise the “Walk With Me” Project to improve community relations in Mooroobool

Carry Fwd

2008-09

Sept 2009 Dec

2009

2. Implement the CRC Disability Action Week Annual Local Awards

Carry Fwd

2008-09

Oct 2009

8. Implement a VitalLink-style on line community services directory.

Carry Fwd

2008-09

Dec 2009 Jun

2010

Reason: 1. Walk Wth Me evaluation dependant upon receipt of final literature research and community toolkit from University coordinating the evaluation, they are unable to meet the agreed deadline for their own operational reasons. 2. Complete. 3. Vitalink project scope has been expanded to include involvement from other branches and Business Improvement Team so the project will be delayed until these additional elements are considered.

15. Facilitate funding opportunities and collaborative partnerships to lead strategic initiative for Graffiti Management Policy (No, 1:04:02).

Jun 2010

16. Develop and implement Regional Positive Ageing Strategy. Carried forward from 2008/09

Jun 2010

17. Facilitation of the Community Brekky on a biannual basis Jun 2010

Reason: 15. & 16 Incomplete Operating Initiatives carried forward from the 2008/09 Operational Plan. 17. Community Brekky was so successful this year the collated feedback indicated that the sector would like us to roll out the event twice a year rather than annually.

Result Measure 5. Community facilities which are

equitably accessible to accommodate a diversity of community needs and activities

• Develop an holistic approach to the provision of community assets by implementing capacity building and strategic, tactical and operational principles

Community 3.3, 6.6 Management, Key Holder Agreements and leases in place

(13)

Reason: This output is no longer relevant as we are initiating the Community Facilities Management Strategy which when complete will enable us to capture more relevant information regarding our facilities management than the current result measures indicate. The current graphs included in Part A that measure this output were inaccurate and not useful in determining the output.

Result Measures (Title) Result Measure (Description) Result Targets Source of Data Reporting Frequency 4. Management, Key Holder

Agreements and leases in place

Number of facilities under agreements 80% agreements in place Internal/External records Monthly

Reason: This output is no longer relevant as we are initiating the Community Facilities Management Strategy which when complete will enable us to capture more relevant information regarding our facilities management than the current result measures indicate.

ACTIVITY C

–

FAR NORTH

Amend to:

ACTIVITY C

–

FAR

NORTH

D

OUGLAS

Reason: Name change for Unit.

Operating Initiatives Relevant linkage(s) Completion Date 1. Develop Community Facilities Management Plan including Staff Training Program 2.2, & 4.4 Sept 2009

2. Transition of HACC Home Maintenance and Modification & Lawn Mowing Service to new provider 2.1, 3.2 & 6.6 Nov 2009

4. Review of Mossman Shire Hall strategic plan that was deferred for decision till July 2009 Carry Fwd 2008-09 3.2 TBA dependant upon outcome of review. 5. Develop Social Planning Report for Far North 3.2, 6.5 6.6, Feb 2010

(14)

Operating Initiatives Relevant linkage(s) Completion Date 1. Develop Community Facilities Management Plan including Staff Training Program 2.2, 3.2 & 4.4 Sept 2009 Oct 2009 2. Completion of tTransition of HACC Home Maintenance and Modification & Lawn Mowing Service to new

provider

2.1, 3.2 & 6.6 Nov 2009 Jun 2010 4. Review of Mossman Shire Hall strategic plan that was deferred for decision till July 2009 – will now be

part of the Departmental Facilities Review Study of the Douglas area.

Carry Fwd 2008-09 3.2 TBA dependant upon outcome of review Jun 2010 5. Develop Social Planning Report for Far North 3.2, 6.5 6.6, Feb 2010 Sept 2009

6. Implement expanded public bus service for area Dec 2009 Sept 2009

Reason: 1. 3.2 was missing from original operational plan. 2. Transition of service cannot be completed until the end of the current funding financial year which is June 2010. 4. Review of the Hall will now be included in the departmental review of all facilities across the Community Sport & Cultural Services Department located in Douglas. 5. Social Planning Report has now changed to an holistic approach to strategic planning. Information will be provided through the Daintree Action Plan process which is not due for completion until February 2010. 6. Implementation of expanded bus service is running ahead of schedule and is complete.

7. Facilitate community needs analysis for the Diwan Community Precinct. Carried forward from 2008/09

Jun 2010

equitably accessible to accommodate a diversity of community needs and activities.

Develop and implement a community facilities management process underpinned by access and equity principles that ensures a consistent approach to the management of Council assets in the Far North.

Community 3.2 4.4 Efficiently managed community facilities

(15)

Amend to:

equitably accessible to accommodate a diversity of community needs and activities.

Develop and implement a community facilities management process underpinned by access and equity principles that ensures a consistent approach to the management of Council assets in the Far North.

Community 2.2, 3.2 & 4.4 Efficiently managed community facilities

Reason: 4. Corporate Objective of 2.2 “Improve the quality and opportunities for use of public space across the region” was missing from the original Operational Plan. Add the following:

Result Measure 6. Daintree Action Plan Daintree Action Plan is to be developed by

external consultant and then implemented by a Community Task Force appointed by Council. Overall process to be driven by Community Development Team Douglas in collaboration with representatives from other sections of Council. Action Plan expected to be finished by February 2010 with the appointment of a Task Force to be established in February 2010.

Community Internal Council Stakeholders Government Agencies Community Organisations

3.2,6.5 & 6.6

Action Plan completed

and implementation of

plan commenced.

Reason:6. New Service due to a substantial amount of work which was not considered at the time that the Community Sport & Cultural Services Operational Plan was developed. This initiative has been approved by Council at the July Ordinary meeting.

Result Measures (Title) Result Measure (Description) Result Targets Source of Data Reporting Frequency 1. Events schedule

completion rate Number of scheduled events completed 100% of events completed Internal records Monthly 4. Efficiently managed

(16)

Amend to:

Result Measures (Title) Result Measure (Description) Result Targets Source of Data Reporting Frequency 1. Events schedule

completion rate

Number of scheduled events completed 100% of events completed Internal records Monthly Quarterly 4. Efficiently managed

community facilities

Consistent implementation of community

facilities management process

100% of bookings comply with

Community Facilities Management

process.

Internal Records

Monthly

Quarterly

Reason: Data will be more accurate and meaningful if reported on quarterly. Trends can still be tracked.

ACTIVITY S

OUTHERN SUBURBS SUPPORT SERVICES

Operating Initiatives Relevant linkage(s) Completion Date 1. Update and develop service specific policies and procedures required under Community Services

Legislation and accompanying Community Service Standards

Corporate Goal: 2.6, OFIs:

Leadership Strategy and

Planning

Jun 2010

4. Review and update Southern Suburbs information registers and contact lists and develop a more accessible streamlined system of storing and accessing registers

Corporate Goal: 2

Dec 2009

5. Identify strategic alliances between the Community Development and Southern Suburbs Support Services teams to enable implementation of collaborative projects and initiatives within Cairns Southern Suburbs.

Corporate Goals: 3.3 6.4

Oct 2009

Amend to:

Operating Initiatives Relevant linkage(s) Completion Date 1. Update and develop service specific policies and procedures required under Community Services

Legislation and accompanying Community Service Standards

Corporate Goals: 2.6, 6, 6.3,

OFIs: Leadership Strategy and

Planning

Jun 2010

4. Review and update Southern Suburbs information registers and contact lists and develop a more accessible streamlined system of storing and accessing registers

Corporate Goal: 2 & 6.3

Dec 2009 Jun 2010

(17)

Reason: 1. Linkages to Corporate Goals 6 & 6.3 is more accurate than current entry. 4. Revised wording is more succinct. Linkage to additional corporate goal (6.3) more accurately reflects the purpose of this initiative. Extension of the completion date reflects current service capacity to implement and complete this expansive initiative. 5. Revised wording more accurately aligns with strategic goals at Branch level. Additional corporate goal linkages more accurately reflect the extent and intent of this initiative.

6. Complete the Southern Suburbs Support Services component of the Sport, Recreation and Community Development Strategic Plan for the period 2010-2015.

Dec 2009

Result Measure 2. Counselling and Support

Services

Counselling, support, life skills training, case management and advocacy provided to children, adolescents, families and individuals residing in Cairns Southern Suburbs and Yarrabah communities via the South Cairns Family Support Program and South Cairns Specialist Counselling Service

Families, children, adolescents, individuals. 2.1 Number of counselling appointments and support services provided 3. Community Education Programs

Monthly community education programs in Protective Behaviours and Wellbeing provided by the Community Education Officer within the South Cairns Specialist Counselling Service. Monthly parenting program provided by the South Cairns Family Support Program.

Residents, families, children, adolescents, 2.1 Community Education and Parenting Program evaluations Amend to: Outputs/services

Result Measure 2. Counselling and Support

Services

Counselling, support, life skills training, case management and advocacy provided to children, adolescents, families and individuals residing in Cairns Southern Suburbs and Yarrabah communities via the South Cairns Family Support Program and South Cairns Specialist Counselling Service

Families, children, adolescents, individuals.

2.1 & 2.6 Number of counselling appointments and support services provided

(18)

3. Community Education Programs

Monthly community education programs in Protective Behaviours and Wellbeing provided by the Community Education Officer within the South Cairns Specialist Counselling Service. Monthly parenting program provided by the South Cairns Family Support Program.

Residents, families, children, adolescents, 2.1 & 2.6 Number of Community Education and Parenting Programs delivered and percentage of positive evaluations received

Reason: 2: Amending to include linkage with additional corporate goal 2.6 more accurately reflects the broader purpose and outcomes of the counselling and support services provided. 3: Amending to include linkage with additional corporate goal 2.6 more accurately reflects the broader purpose and outcomes of the community education programs provided. Inclusion of number of programs delivered provides and additional measure to compliment evaluations received. The rationale for this inclusion is that programs are often delivered to children who may not complete a quantifiable evaluation form. Therefore the additional result measure more accurately assesses the provision of community education programs.

Result Measures (Title) Result Measure (Description) Result Targets Source of Data Reporting Frequency 1. Number of persons/groups

accessing Information services

Number of persons/groups accessing Information services

60 groups/individuals accessing information services per month.

Record of General Enquiries. Monthly to Cairns Regional Council.

Quarterly to Department of Communities.

2. Number of counselling appointments and support services provided

Number of counselling and support appointments provided by South Cairns Family Support Program. Number of counselling and support services provided by South Cairns Specialist Counselling Service.

Average 45 appointments per month.

Client statistics records Monthly to Cairns Regional Council.

3. Community Education and Parenting Program evaluations.

Number of evaluations received. 85-100% evaluations completed and positive.

Evaluation sheets and verbal feedback.

Monthly to Cairns Regional Council.

4. Number of hours of venue hire

Number of hours of venue hire Average 180 hours venue hire per month (+ or - 10%)

(19)

Amend to:

Result Measures (Title) Result Measure (Description) Result Targets Source of Data Reporting Frequency 1. Number of persons/groups

accessing Information services

Number of persons/groups accessing Information services

60 groups/individuals accessing information services per month.

Record of General Enquiries.

Monthly to Cairns

Regional Council.

Quarterly to Cairns Regional

Council.

Quarterly to Department

of Communities.

2. Number of counselling appointments and support services provided

Number of counselling and support appointments provided by South Cairns Family Support Program. Number of counselling and support services provided by South Cairns Specialist Counselling Service.

Client statistics records

Monthly to Cairns

Regional Council.

Quarterly to Cairns Regional

Council.

Quarterly to Department

of Communities.

3. Community Education and Parenting Programs

delivered. Number of

evaluations received.

Number of evaluations received. 2 programs delivered per month.

85-100% evaluations completed and positive.

Programs schedules, attendance sheets;

Evaluation sheets and verbal feedback.

Monthly to Cairns

Regional Council.

Quarterly to Cairns Regional

Council.

Quarterly to Department

of Communities.

4. Number of hours of venue hire

Number of hours of venue hire Average 180 hours venue hire per month (+ or - 10%)

Venue hire records and statistics

Monthly

Quarterly

Reason: Reporting Frequently for Result Measures 1,2,3 & 4 – Quarterly Reporting introduced as a Branch Initiative.

Result Measure 3. Community Education and Parenting Programs Delivered: Inclusion of number of programs delivered provides an additional measure to compliment evaluations received. The rationale for this inclusion is that programs are often delivered to children who may not complete a quantifiable evaluation form. Therefore, the additional measure provides a more accurate measure in relation to provision of community education programs.

(20)

ACTIVITY S

PORT AND

R

ECREATION

Operating Initiatives Relevant linkage(s) Completion Date 1. Produce a Park & Recreation Strategy 2010-2015 (incorporating Sport & Rec & Leisure Venues) Carry Fwd 2008 -09 Mar 2010

10. Coordinate funding, lease and other related tasks to support construction of the proposed Edmonton

Indoor Multipurpose sports facility Carry Fwd 2008-09 Oct 2009 14. Finalise outstanding matters relating to the Manunda Sporting Precinct Master Plan Carry Fwd 2008-09 Oct 2009

Amend to:

Operating Initiatives Relevant linkage(s) Completion Date 1. Produce a Park & Recreation Strategy 2010-2015 (incorporating Sport & Rec & Leisure Venues) Carry Fwd 2008 -09 Corporate

Plan Goal 2 Mar 2010

10. Coordinate funding, lease and other related tasks to support construction of the proposed Edmonton Indoor Multipurpose sports facility

Carry Fwd 2008 -09 Corporate

Plan Goal 2 Oct 2009 Dec 2009

14. Finalise outstanding matters relating to the Manunda Sporting Precinct Master Plan Carry Fwd 2008-09 Oct 2009 Dec 2009

15. Introduce an annual membership survey and facility audit review Carry Fwd 2008-09 Jun 2010 16. Standardise beach information signage through an independent audit then implement Carry Fwd 2008-09 Jan 2010 17. Undertake a Feasibility Study of the Edmonton Aquatic Facility Self Assessment Jan 2010 18. Complete the Regional Tennis Facility Corporate Plan Goal 2 Jun 2010

Reason: 1. After attending the Parks and Leisure Australia conference and networking with other Councils, it appears developing a whole youth strategy is the best way forward in planning future youth spaces across the region.

10. We have engaged SGL consultants to undertake a feasibility study of the proposed facility, we anticipate this will be finalised end Nov. Therefore the date have been pushed out from Oct 09 to Dec 09

14. Methodical investigations and other projects have caused a minor delay

15. This initiative was carried over from 08-09. This initiative appears in the monthly Part A reporting however doesn’t seem to appear in the Operational Plan. This annual membership survey will be developed as part of the Park and Recreation Strategy.

(21)

17. To achieve better economies of scale it was agreed to tender for the following three feasibility studies; - Edmonton Indoor Multi-Purpose Centre Feasibility Study

- Smithfield Leisure and Aquatic Centre Feasibility Study - Edmonton Aquatic Precinct Feasibility Study

The Edmonton Aquatic Facility feasibility study wasn’t listed as an operational initiative within the Sport and Recreation Operational Plan, so if therefore a new initiative. 18. This project wasn’t previously captured as an operating initiative for the Sport & Recreation Unit, however is listed as a goal within the Corporate Plan.

ACTIVITY LEISUREVENUES

Operating Initiatives Relevant linkage(s) Completion Date 1. Develop Business Plan for Leisure Venues assets Self Assessment Feb 2010

Amend to:

Operating Initiatives Relevant linkage(s) Completion Date 1. Develop Business Plan for Leisure Venues assets Self Assessment Feb 2010

Reason: Business Plan is required for all of Leisure Venues not just assets.

SUB-ACTIVITY

LEISURE VENUES

–

M

ANAGEMENT

2. Develop the Leisure Venues component of the Parks and Recreation Strategy 2010 to 2015.

Jun 2010

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SUB-ACTIVITY

LEISURE VENUES

–

E

XTERNALLY

M

ANAGED

A

QUATIC

F

ACILITIES

1. Assist with the development of tactical asset management plans for public swimming pools.

Dec 2009

Result Measures (Title) Result Measure (Description) Result Targets Source of Data Reporting Frequency 1. Please audit completions Conduct monthly audits reviewing

safety and lease compliance across all externally managed facilities

100% audit completion each month

Team Leader Leisure Venues reports

Monthly

4. Pool attendance levels Attendances remaining stable or increasing on attendances from previous year

Increase in attendance on each month from

corresponding month in the previous year

Reports submitted by lessees at the end of each month

Monthly

Amend to:

Result Measures (Title) Result Measure (Description) Result Targets Source of Data Reporting Frequency 1. Please aAudit completions Conduct monthly audits reviewing

safety and lease compliance across all externally managed facilities

100% audit completion each month

Team Leader Leisure Venues reports

Monthly

4. Pool attendance levels Attendances remaining stable or increasing on attendances from previous year

Increase in attendance on each month from

corresponding month in the previous year

Reports submitted by lessees at the end of each month

Monthly Quarterly

Reason: 4. Currently figures are obtained monthly and months vary in length from their corresponding months in previous years due to differing lengths of reporting periods. This means the data being provided is not consistent and cannot be compared.

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SUB-ACTIVITY

LEISURE VENUES

–

B

ARLOW

P

ARK

1. Maximise Turf Team revenue and value to the branch Dec 2009

Amend to:

Operating Initiatives Relevant linkage(s) Completion Date 1. Maximise Turf Team revenue and value to the branch Dec 2009 March 2010

Reason: 1. By definition provide longer time in order to “maximise” value of Turf Team.

3. Investigate naming right opportunities for Barlow Park. Carried forward from 2008/09

Dec 2009 4. Complete the development of tactical asset management plans for Barlow Park. Carried forward from

2008/09

Dec 2009 5. Research opportunities for hosting an expanded range of major sporting events

of either a national or international standard.

Dec 2009

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SUB-ACTIVITY

LEISURE VENUES

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C

ARAVAN

P

ARKS

,

C

AMPING

G

ROUNDS AND

O

THER

L

EISURE

A

CTIVITIES

1. Develop an Online booking service for Fitzroy Island Dec 2009

Amend to:

Operating Initiatives Relevant linkage(s) Completion Date 1. Develop an Online booking service for Fitzroy Island Enter into long term management agreement

for Fitzroy Island Dec 2009

Reason: 1. Council is no longer taking bookings for Fitzroy Island. Under new management agreement, Council no longer required to take bookings. Add the following:

2. Complete the development of tactical asset management plans. Carried forward from 2008/09

Dec 2009 3. Lease out the management of the Palm Cove Caravan Park and incorporate

upgrade works into the lease.

Dec 2009