Winner of
Smart Rural Community
National Showcase Award
Our goal is to be the best communications
provider possible and promote economic
2 vernoncom.coop
VERNON
Vernon Communications Cooperative Serving Areas
Our Mission:
To Our Members...
Consistent with our proud tradition, Vernon Communications Cooperative’s mission is to provide its members with the latest technology available, at an affordable cost, while providing them with exceptional customer service.
To provide communications solutions that exceed our member’s expectations.
To Our Communities...
That we have a responsibility to the communities in which we serve to be good corporate citizens, and take an active role in the efforts to improve our communities. That we have a responsibility to uphold the highest level of integrity and be open, honest, consistent, and respectful in our dealings with others.
• Pick ‘n Play Bundle . . . . 4
Pick Your Combination, Upgrade Your Features
• Digital Television . . . . 8
Video On Demand, Exclusive Local Channels, Channel Lineup, Premium Channels,
Watch TV Everywhere, Remote Diagram
• Broadband Internet . . . . 6
Secure Advantage, Wireless Internet
• Phone Service . . . . 16
Vernon MedLink, Calling Features, Long Distance Call Plans
• Professional Services . . . . . 19
Computer Repair & Sales,
Comprehensive Business Solutions
Vernon Communications Cooperative Serving Areas
BUNDLE
INTERNET
TELEVISION
PHONE
VERNON
PR
OF
.
SER
VICES
• Your Account . . . . 18
SmartHub, Electronic Fund Transfer, Payment Options
4 vernoncom.coop
BUNDLE
Experience
Connect
$59.95
Discover
$46.95
Explore
$70.95
Pick ‘n Play Bundles
• 120 Long Distance Minutes
• 10 Features
(list available on page 17)• Free calling to all VC Co-op exchanges
Telephone
• 5 Meg Downstream
• 1 Meg Upstream
Internet
• Local TV Lineup
(40 Channels)• Exclusive Local Community Channels
• Video On Demand
Television
Match your bundle to the included features:
Combine your favorite services:
BUNDLE
Customize Your Features
Upgrade Channels
□ Local HD (9 HD Channels) . . . $1.95
□ Basic Lineup (141 Channels) . . . .$36.20
□ Basic HD (51 HD Channels. . . $5.95
□ Select Lineup (91 Channels) . . . .$27.50
□ Select HD (56 HD Channels) . . . $8.95
□ Expanded Lineup (181 Channels) . . . .$47.50
□ Expanded HD (81 HD Channels) . . . $8.95
Add Premium Channels
□ HBO (7 Channels + 1 HD) . . . .$18.95
□ Cinemax (8 Channels + 1 HD) . . . .$11.95
□ Starz SuperPak (13 Channels + 2 HDs) . . . .$12.95
□ Showtime (11 Channels + 2 HDs) . . . .$14.95
□ Playboy . . . .$15.00
□ NFL Red Zone HD . . . .$49.95
Upgrade Downstream Bandwidth
□ 10 Meg (Streaming Video) . . . $10.00
□ 20 Meg (Home Office) . . . .$20.00
□ 50 Meg (Commercial Business). . . $50.00
□ 100 Meg (Fastest Speed Available) . . . .$100.00
Upgrade Upstream Bandwidth
□ 2 Meg (Publishing Photos) . . . $10.00
□ 5 Meg (Video Chatting) . . . $20.00
□ 10 Meg (Sharing Video) . . . $30.00
□ 20 Meg (Telecommuting) . . . .$40.00
□ 50 Meg (Fastest Speed Available) . . . .$50.00
□ Secure Advantage Services (see page 7)
Upgrade Long Distance Minutes
□ 500 Power (500 Minutes) . . . $13.95
□ 1,000 Power (1,000 Minutes) . . . .$18.95
Pick your add-ons to customize your bundle:
6 vernoncom.coop
INTERNET
Broadband Internet
$
49.95
5 MEG
Basic Web Surfing Email, Streaming Music
$
59.95
10 MEG
Multiple Device Household Streaming Video
$
77.95
$
69.95
in a BUNDLE!20 MEG
Home Office, HD Video Streaming *May Require Fiber-Optic Service
$
129.95
$
99.95
in a BUNDLE!50 MEG
Commercial Business*Requires Fiber-Optic Service
$
199.95
$
149.95
in a BUNDLE!
100 MEG
Fastest Speed Available!*Requires Fiber-Optic Service
UPGRADE your Upstream!
Publishing Photos
$10
2 MEG
Video Chatting
$20
5 MEG
Uploading Video
$30
10 MEG
Telecommuting
$40
20 MEG
Fastest Speed!
$50
50 MEG
INTERNET
Wireless Home Router
$5.00 / month
• Preconfigured, reliable router • Installation available for a fee
Secure Advantage
• One free email address with internet service (@mwt.net) • Free junk email and spam protection from Edge Wave
Pick
ONE
$1.95
Pair any
TWO
$2.95
Combine
ALL THREE
$3.95
SecureIT Plus:
Desktop Security
• Anti-Virus and Anti-Spyware • Hands-Free Security Updates
Password Genie:
Data Security
• Save all your usernames and passwords securely • Automatically enters log-in information
File Hopper Plus:
Cloud Storage
• Access files anytime and anywhere
• Files stored securely and backed up in the cloud
Wireless Internet
Secure Advantage
allows you to protect your data and
personal information. The customized pricing structure
allows you to decide which services are right for your
lifestyle.
8 vernoncom.coop
TELEVISION
How to Rent On Demand
1. Press “Menu” on your remote.
2. Highlight “On” or “On Demand” from your menu and press “OK” on your remote.
3. Browse rentals in the categories using the arrows on your remote, highlight your movie of choice, and press “OK” again.
4. Highlight “Rent” and press “OK”. 5. Your default PIN number is 0.
6. Once you hit “Rent”, the movie will begin playing and the rental will be charged to your account.
Video On Demand
On Demand Movie Nights!
• Rent the newest releases up to 28 days before Netflix or Redbox.
• Enjoy over 5,500 movie and TV titles. • Bonus Feature: 2-day and 3-day rentals
are available to watch as many times as you’d like during that viewing window. To re-watch a movie, visit “Library” in your Menu.
Available Now! Available Now! Available November 3
TELEVISION
Channel 14: VC Co-op Community Ch.• Local tours of attractions and businesses • Spotlights of artists, authors & musicians • Community events & music festivals
Channel 15: VC Co-op Religious Ch.
• Twelve area churches weekly services • Special celebrations and musical selections
Channel 16: VC Co-op Local Weather
• Hyper local radar, weather maps, & alerts • Active warnings and watches
Channel 17: WDRT Radio (91.9 FM)
• Driftless Community Radio • Crystal clear 24/7 broadcast
Channel 18: WVRQ Radio (1360 AM)
• Enjoy the “Ernie Morning Radio Show” and Gary’s “Old Time Music Show”
Exclusive Local Channels
Local Community Channels
are available in every
TV package from Vernon Communications Co-op.
Channel Line-up
HD SD Channel Name L B S E 1 On Demand•
•
•
•
2 Cashton Schools•
•
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•
3 De Soto Schools•
•
•
•
4 Kickapoo Schools•
•
•
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5 La Farge Schools•
•
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6 Viroqua Schools•
•
•
•
7 Westby Schools•
•
•
•
308 8 CBS (WKBT)•
•
•
•
9 WGN America•
•
•
•
310 10 The CW Network•
•
•
•
11 VMH Channel•
•
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12 Antenna TV•
•
•
•
313 13 NBC (WEAU)•
•
•
•
14 VC Co-op Community•
•
•
•
15 VC Co-op Religious•
•
•
•
16 VC Co-op Weather•
•
•
•
17 WDRT Radio•
•
•
•
18 WVRQ-AM Radio•
•
•
•
319 19 ABC (WXOW)•
•
•
•
20 Decades•
•
•
•
21 My Network TV•
•
•
•
23 TV 23 (KQEG)•
•
•
•
24 MeTV•
•
•
•
325 25 FOX (WLAX)•
•
•
•
326 26 PBS LaCrosse•
•
•
•
27 PBS Wisconsin•
•
•
•
28 PBS Create•
•
•
•
329 29 MLB Network•
330 30 The Big 10 Network•
¤•
332 32 Fox Sports Wisconsin
•
¤•
333 33 ESPN
•
•
•
334 34 ESPN2•
•
•
35 ESPN Classic•
•
336 36 ESPNews•
•
337 37 ESPNU•
•
•
338 38 NFL Network•
•
•
339 39 FS1 (Fox Sports 1)•
•
•
340 40 FS2 (Fox Sports 2)•
342 42 NBC Sports Network•
•
343 43 The Golf Channel ¤•
44 SEC Network•
45 SEC Network Overflow
•
346 46 The Sportsman Channel•
•
347 47 The Outdoor Channel•
•
53 C-SPAN•
•
•
•
54 C-SPAN 2•
•
•
•
55 HSN•
•
•
•
356 56 QVC•
•
•
•
360 NASA HD•
•
•
•
361 61 Hillsboro Local•
•
•
•
62 WCTR Rich. Center•
•
•
•
63 Lynxx 24•
•
•
•
64 Chippewa Valley Gov.•
•
•
•
65 Chipp. Valley Comm.•
•
•
•
370 AXS HD•
•
371 HD Movies•
•
372 Universal HD•
•
373 Velocity HD•
•
101 Boomerang•
•
102 Cartoon Network•
•
403 103 Discovery Family Channel
•
404 104 Disney Channel•
405 105 Nickelodeon•
•
106 Disney XD•
107 Disney Junior•
•
409 109 ABC Family•
•
410 110 Animal Planet•
•
411 111 Comedy Central•
•
412 112 E!•
•
•
413 113 FX•
•
•
414 114 FXX•
•
415 115 GSN (Game Show Network)•
416 116 Syfy•
•
417 117 TBS•
•
•
418 118 Spike TV•
•
•
419 119 TNT•
•
•
420 120 TV Land•
•
421 121 USA•
•
•
122 RFD TV•
•
123 Rural TV•
•
•
427 127 Hallmark Channel•
•
•
428 128 Hlmk. Movies & Mysteries•
•
•
429 129 truTV•
430 130 Lifetime•
•
•
431 131 Lifetime Movie Netwk.•
•
•
132 Lifetime Real Women•
•
•
133 Ovation•
•
434 134 Oxygen•
•
436 136 Esquire Network•
437 137 WE (Women’s Entertainment)•
438 138 Food Network•
•
141 UP•
•
142 TBN•
•
•
•
143 EWTN•
•
•
•
144 3ABN•
•
•
•
145 3ABN Latino•
•
•
•
448 148 Crime & Investigation•
•
449 149 H2•
•
HD SD Channel Name L B S EChannel Line-up
450 150 A&E•
•
•
151 BBC America•
452 152 fyi•
•
453 153 Discovery•
•
•
454 154 ID•
•
•
455 155 OWN•
•
•
456 156 Destination America•
457 157 The Science Channel•
458 158 American Heroes Channel•
159 Discovery Life Channel•
460 160 History Channel•
•
•
461 161 HGTV•
•
462 162 TLC•
•
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463 163 National Geogrphc.•
•
464 164 Travel Channel•
•
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465 165 DIY Network•
•
470 170 CMT•
•
•
471 171 MTV•
•
472 172 VH1 Music First•
•
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175 Fusion•
478 178 Fox Business•
•
179 CNBC World•
481 181 CNBC•
•
•
482 182 CNN•
•
•
183 CNN International•
•
484 184 Fox News•
•
•
485 185 HLN•
•
•
486 186 MSNBC•
•
•
187 The Weather Channel•
•
•
199 Chiller•
•
200 Cloo•
501 201 AMC•
•
502 202 Bravo•
•
•
503 203 FXM (FX Movie Channel)•
204 Youtoo•
•
205 Turner Classic Movies•
206 Classic Arts Showcase
•
•
Music Choice Channels
802 Hit List
•
¤•
803 Pop Rhythmic
•
¤•
804 Dance/EDM
•
¤•
805 Indie
•
¤•
806 Hip-Hop and R&B
•
¤•
807 Rap
•
¤•
808 Hip-Hop Classics•
¤•
809 Throwback Jamz•
¤•
•
•
812 Gospel•
¤•
813 Reggae•
¤•
814 Rock•
¤•
815 Metal•
¤•
816 Alternative•
¤•
817 Adult Alternative•
¤•
818 Rock Hits•
¤•
819 Classic Rock•
¤•
820 Soft Rock•
¤•
821 Love Songs•
¤•
822 Pop Hits•
¤•
823 Party Favorites•
¤•
824 Teen MC•
¤•
825 Kidz Only•
¤•
826 Toddler Tunes•
¤•
827 Y2K•
¤•
828 90’s•
¤•
829 80’s•
¤•
830 70’s•
¤•
831 Solid Gold Oldies
•
¤•
832 Pop Country
•
¤•
833 Today’s Country•
¤•
834 Country Hits•
¤•
835 Classic Country•
¤•
836 Contemporary Christian•
¤•
837 Pop Latino•
¤•
838 Musica Urbana•
¤•
839 Mexicana•
¤•
840 Tropicales•
¤•
841 Romances•
¤•
842 Seasonal Sounds•
¤•
843 Stage & Screen
•
¤•
844 Soundscapes
•
¤•
845 Smooth Jazz
•
¤•
846 Jazz
•
¤•
847 Blues
•
¤•
848 Singers & Swing
•
¤•
849 Easy Listening
•
¤•
850 Classical Masterpieces
•
¤•
851 Light Classical
•
¤•
HD SD Channel Name L B S E SD Channel Name L B S E
TV Pricing Guide
•
Local Lineup (40 channels) . . . .$36.25•
Basic Lineup (141 channels) . . . .$72.45•
Select Lineup (91 channels) . . . .$63.7512 vernoncom.coop
TELEVISION
600 HBO 601 HBO HD * 602 HBO2 604 HBO Signature 606 HBO Family 608 HBO Comedy 610 HBO Zone 612 HBO Latino HBO On Demand 640 Cinemax 641 Cinemax HD* 642 MoreMAX 644 ActionMAX 646 MovieMAX 648 MAX Latino 650 5-StarMax 652 Thriller Max 654 OuterMax Cinemax On Demand MAX On Demand 614 Encore 615 Encore HD * 616 Encore Action 618 Encore Western 620 Encore Black 622 Encore Mystery 624 Encore Family 626 Encore Love 628 STARZ! 629 STARZ! HD* 630 STARZ! Edge 632 STARZ! in Black 634 STARZ! Kids & Family 636 STARZ! Cinema 638 STARZ! Comedy Starz On Demand Encore On Demand Starz Play Encore Play 656 Showtime 657 Showtime HD* 658 Showtime 2 660 Showtime Showcase 662 Showtime Beyond 664 Showtime Extreme 668 Shwtm. Family Zone 670 Showtime Next 672 Showtime Women 674 Flix676 The Movie Channel 677 The Movie Ch. HD 678 Movie Channel Xtra Showtime On Demand Showtime Anytime 590 Playboy
591 NFL Red Zone HD
Premium Channels
Premium Channel Packages
Add Premium Channels to any VC Co-op Package! • HBO Package (7 Channels + 1 HD Channel) . . . .$18 .95
• Includes HBO On Demand
• Starz SuperPak (13 Channels + 2 HD Channels) . . . .$12 .95
• Includes Starz On Demand, Encore On Demand, Starz Play, and Encore Play
• Cinemax Package (8 Channels + 1 HD Channel) . . . .$11 .95
• Includes Cinemax On Demand, MAX On Demand,
• Showtime Package (11 Channels + 2 HD Channels) . . . .$14 .95
• Includes Showtime On Demand, The Movie Channel On Demand, and Showtime Anytime
• Playboy . . . .$15 .00
• Includes Playboy On Demand
• NFL Red Zone HD . . . .$49 .95
COMBINE AND SAVE! (NFL Red Zone not included.)
• 2 premium packages . . . .$2 .50 discount/mo .
• 3 premium packages . . . .$6 .00 discount/mo .
• 4 premium packages . . . . .$10 .00 discount/mo .
*Premium HD Channels are only available if you subscribe to an HD TV Package.
TELEVISION
DVR & Pause Live TV
DVR
$9.95 / month
• Record your favorite show by episode or by series Whole-home Capability FREE (with DVR service)
• Watch and manage your recorded content on any connected TV around your home.
Pause Live TV
FREE
• If you do not have a DVR, you can plug a thumb drive into your set-top box and pause live TV.
(Recommended Specifications: 4GB Class 2 drive)
Set-top Box
$4.00/month per box
First box is FREE or receive a $4.00 credit towards a DVR
Digital Television
•
Local Lineup
. . . .
$36.25
(40 channels)
Add
9 Local HDs . . . .
$1.95
•
Basic Lineup
. . . .
$72.45
(91 channels
+ 50 Music Choice Channels)
Add
51 Basic HDs . . . .
$5.95
•
Expanded Lineup
. . . .
$83.75
(131 channels
+ 50 Music Choice Channels)
Add
81 Expanded HDs . . . .
$8.95
•
Select/Commercial Lineup
. . . .
$63.75
(91 channels)
¤ [Optional Additional Channels]
¤ Music Choice . . . $22.99
¤ FSN Wisconsin . . . $42.00
¤ Big Ten Network . . . $42.00
¤ The Golf Channel . . . $12.00
14 vernoncom.coop
TELEVISION
Watch TV Everywhere
Sign up:
watchTVeverywhere.com
• Select Vernon Communications Co-op in thedrop down menu.
• Click on “Register” and submit your information.
(Please use the account number and last name listed on your VC Co-op bill.)
• Check your email for a confirmation to activate your account. • Watch an unlimited amount of TV from anywhere!
Networks Available on Watch TV Everywhere Availability depends on your current TV subscription.
TELEVISION
TV/Power
Press TV or CBL once to turn TV on or off
Menu
Press once to display settings menu
Navigation (Arrows)
Use Arrows (right, left, up, and down) to move cursor in the program guide and menu screens
Info
Display current channel and program information
OK / Select
Navigation Select
Exit
Quit a function Used for DVR functions:
Record Pause/Play Rewind CBL/Power Press TV or CBL once to turn TV on or off Stop
Used for DVR functions
Setup
Use for all programming sequences
Fast Forward
Used for DVR functions.
Live
Return to watch live TV
Last
Press to recall the last channel
Channel Up Channel Down
Page
Use to scroll through menu screens and the program guide
Mute
Shuts off sound on the TV
Number Key Pad
Use (0-9) to directly select channels VOD Not applicable Replay Guide Use to display the program guide
Volume Up Volume Down Day + or – to move a day forward or back on program guide A, B, C Use to access additional features SWAP Not applicable
For TV Codes Visit:
urcsupport.com\index.php
16 vernoncom.coop
PHONE
Free local calling to any VC Co-op phone line:
Cashton (654) De Soto (648) Genoa (689) La Farge (625) Liberty Pole (675) Readstown (629) Viola (627) Viroqua (637) Viroqua (638) Westby (634) Yuba (528)
Phone Service
• Unlimited local calling.
• Free calling between any VC Co-op phone numbers.
• 911 Reliability: The emergency dispatcher has a clear voice connection with you and has access to your address & location associated with that phone number. • Superior sound quality.
• Provided listing in our telephone book.
Phone Line . . . .
$16.00 / month
*Pricing does not include Federal, State & Local Taxes or Regulatory Fees.
Vernon Medlink, offered by Vernon Communications Co-op and Vernon
Memorial Healthcare, empowers seniors to retain their
independence with added security.
When activated:
• Messenger immediately calls Vernon Memorial Healthcare. • Professional dispatchers will be in
two-way voice contact with the customer requesting assistance. • Dispatcher determines the
nature of the call and takes the appropriate action.
$
34.00 Installation Fee
$20.00 / month
PHONE
10 features are included in the Pick ‘n Play Bundles!
Pick up to TEN features at no additional cost when you bundle. Automatic Busy Call Back $1.25
Re-dials busy number when line is available
Caller ID Number Blocking$1.25
Block your name/number on outgoing calls
Anonymous Call Rejection $1.25
Redirects calls without an ID to a recording
Selective Call Acceptance $1.25
Program 10 callers authorized to call you
Selective Call Rejection $1.25
Block calls from up to 10 numbers
Selective Call Forwarding $1.25
Forward calls from up to 10 numbers
Caller ID $3.00
Displays number of caller
Blocking by PIN $1.25
Must enter a PIN before dialing a billable call
Additional Features Available
See our Directory for a complete listing
Call Waiting $1.25
Take more than one call on one line
Call Forwarding $1.25
Forward calls to any number
Three Way Calling $1.25
Simultaneously call two other lines
Find Me Follow Me $1.25
Simultaneously ring multiple numbers
Speed Calling $1.50
Program 30 numbers to speed dial
Automatic Recall $1.25
*69 to connect with a missed call
Distinctive Ring $1.50
Two numbers for one line (diff. rings)
Voice Mail $4.00
Free email delivery of messages
Wake Up Call $1.50
Schedule an automated daily call
All VC Co-op long distance plans are direct dial residential and business calls within the 48 contiguous states. Calls to Alaska, Hawaii, US Territories and International locations not included.
120 Power $6.00 / month
• Any minutes over 120 will be bill at 10¢ / minute.
500 Power $19.95 / month
• Any minutes over 500 will be bill at 10¢ / minute.
1000 Power $24.95 / month
• Any minutes over 1000 will be bill at 6¢ / minute.
The standard rate without a Call Plan is 10¢ / minute with no minimum usage.
Phone Line Features
10 Features for
$10.00 or 6 Features for
$6.00
Features are listed with ala carte pricing.
18 vernoncom.coop
VERNON
Automatic withdrawal from your checking, savings, or credit card is the most convenient way possible to pay your account each month. Your bill will be paid on the 10th of each month, unless it falls on a weekend or holiday. Then, it will be deducted the following business day.
SmartHub: Online access to your Vernon Communications Cooperative account • View and pay your bill
• Access billing and payment history • Update account information
• Visit vernoncom.smarthub.coop to sign-up
There are no fees associated with any of our payment options:
• Credit/Debit Card (recurring or one-time) • Check by phone (during business hours)
• In-person or Drop Box outside Viroqua and Westby offices • Electronic Fund Transfer
Receive a one-time
$
5.00
credit
SmartHub
Electronic Fund Transfer
(EFT)Payment Options
Your Vernon Communications Co-op bill is always
paid on time!
Transactions are100%
safe and
secure
Receive a one-time $5.00
credit
when you activate eBillAccess SmartHub from
mobile devices
anywhere you have
a connection.
Access your account
PR
OF
.
SER
VICES
Professional Services
Technology Center
214 N Main St, Viroqua
Now Offering:
Computer Sales and Installation
Computer Diagnostics and Repair
Comprehensive Business Technology Solutions:
Voice Systems
Server Solutions and
Management
Wireless Networks
Hosted Services
Network Installation and
Management
Home and Business
Monitoring
Building a Smart Rural Region
through
Fiber Technology
Fiber Optic Technology
Fiber is faster and more
reliable than traditional copper.
Faster Speeds
Internet speeds available up
to 100 Meg.
Multiple Devices
Stream movies and
shows on your tablets, computers, and game systems.
Unlimited Future Possibilities
Fiber Technology is prepared for the advancements
of home automation, distance learning, telemedicine,
video conferencing, and new technologies
emerging every day.
Westby Headquarters:
103 N Main St. Westby, WI 54667 Westby Lobby Hours: 7:30 am – 5:00 pm (M-F)
Viroqua Technology Center:
214 N Main St. Viroqua, WI 54665 Viroqua Lobby Hours: 8:00 am – 6:00 pm (M-F)
Technical Support: (608) 634-3136
24 hours a day, 7 days a week
Current: 10/28/2015
