Internet Banking
with a Mobile Key
Content
Useful Documents ...3
Support ...3
Logging in to Internet Banking for the First Time ...3
Activating Internet Banking ...4
Transaction Limit ...4
Configure Internet Banking to Meet Your Needs ...4
Portrait ...5
Salutation ...5
Preferred Account ...5
Number of Transactions per Page ...5
Period of Displayed Transactions ...5
Change of Identification Number ...5
Change of Password ...5
Changing Your Login Method ...5
Favourite Pages ...5
Naming Accounts ...5
Payment Templates...6
Standing Orders and Direct Debits (including SIPO) ...6
Setting Up a Mobile Version of Internet Banking ...6
Setting Up eStatements ...6
Designating eAuthorised Users ...6
Product Catalog ...6
Change of Contact Details ...6
GE Money Manager ...7
Balance History ...7
Transaction Categories ...7
Personal Budget ...7
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Useful Documents
Detailed guides to Internet Banking services in Czech are available at www.internetbanka.cz in Ke stažení section. You will also find
a complete Summary of Internet Banking Functions and Service Parameters here, together with Rules for the Safe Use of Internet Banking. We ask you to read these documents before logging in to Internet Banking for the first time.
Support
Technical support for Internet Banking is available on tel. no. +420 224 446 655 or the e-mail address [email protected], Mon-Fri 8:00–21:00, Sat–Sun 8:00–17:00. You can also contact GE Money Bank Customer Service nonstop on tel. no. +420 224 443 636
with a request to block access to Internet Banking services.
Logging in to Internet Banking for the First Time
Logging in to Internet Banking is very simple. You will need Dispozice ke smlouvě o bankovních produktech a službách or your Karta klienta containing your identification number (ID) and the envelope with your login password (Přihlašovací heslo).
Enter the following address in your internet browser www.internetbanka.cz.
Click the Internet Banka button. The login page will open in a new window.
Enter your ID and login password, and click the Login button. If you have chosen to login to Internet Banking with a password alone,
you have now successfully logged in. If you are using a mobile key to login, we will send this to your mobile phone.
Enter the mobile key and click the Login button. You have now successfully logged in to Internet Banking.
Do not use your internet browser’s navigation buttons, e.g. Back, Forward or Refresh, or you will be logged out of Internet Banking
for security reasons.
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Activating Internet Banking
If Internet Banking was not activated at your GE Money Bank branch in connection with the use of a so-called Dynamic Signature with Verification or Static Signature, you will see a page notifying you of the need to activate Internet Banking immediately after logging in. Active operations cannot be conducted without activating Internet Banking. You will need the envelope with the activation password
(Aktivační heslo) that we sent you by post.
Click the Activate Now button. An Internet Banking Activation form will appear.
Enter the activation password and click Continue.
Enter the mobile key we sent to your mobile phone and click Send. A message confirming successful activation will be displayed.
You can now make full use of Internet Banking.
You can defer activating Internet Banking by clicking the Activate Later button. In this case, activation will be available under Personal settings and the Activate Internet Banking option.
The activation password is intended for the one-time activation of Internet Banking. To login, please use your login password, which we recommend you change after logging in for the first time.
Transaction Limit
For security reasons, payment orders are restricted by a transaction limit, the amount of which you will find in your Internet Banking.
For security reasons, this limit can only be changed at GE Money Bank branches.
Personal settings Password change and channels administration
Configure Internet Banking to Meet Your Needs
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Portrait
Set up an image that will be available immediately after you login. In addition to seven predefined portraits, you can upload any of your own images.
Personal settings Personal Settings Picture
Salutation
Setup a salutation (greeting) that will appear immediately after you login.
Personal settings Personal Settings Welcome note
Preferred Account
Select an account for which transactions will automatically appear on the Transaction history and Payment history page.
Personal settings Personal Settings Preferred account
Number of Transactions per Page
Select the number of transactions that will automatically appear on each page of the Transaction history and Payment history.
Personal settings Personal Settings Preferred list paging
Period of Displayed Transactions
Select the period for which the Transaction history and Payment history is to be displayed.
Personal settings Personal Settings Preferred list period
Change of Identification Number
Choose your own identification number (ID). Your new ID must be in the form of 4 to 16 numeric characters and must not be assigned
to anyone else. If you concurrently have Telephone Banking, the change of ID will also affect this service.
Personal settings Password change and channels administration Change ID
Change of Password
We recommend that you change the password you received from us immediately after logging in for the first time. Change your
password regularly, preferably every month. Change your password immediately if you have the slightest suspicion it is known by an unauthorised person. Your password must have 8 to 16 characters and must always include at least one lowercase letter, at least one
uppercase letter and at least one number (e.g. Bank2005). Only the following characters are permitted: 0 1 2 3 4 5 6 7 8 9 A a B b C c D d E e
F f G g H h I i J j K k L l M m N n O o P p Q q R r S s T t U u V v W w X x Y y Z z _ ~ ! @ # $ % ^ & * _ + - = [ { ] } | : , < . > ?
Personal settings Password change and channels administration Change Password
Changing Your Login Method
You can turn the need for a login mobile key on or off. You can also login to Internet Banking using either an ID and password or an ID, password and login mobile key.
Personal settings Mobile key Edit
Favourite Pages
Create a list of favourite pages on the homepage to have everything close at hand.
Personal settings Organize favorites
Naming Accounts
For better orientation, you can name selected types of accounts using a maximum of 20 characters (e.g. My Account).
Payment Templates
Save payment orders as templates, which will then be ready for future use. You won’t have to fill in all the details repeatedly. You can also change the information in the template during its use, for example, if the transferred amount differs for each payment. If you mark the template as mobile, you can also use it in the mobile version of Internet Banking.
Personal settings Payment templates New template
Standing Orders and Direct Debits (including SIPO)
Setup payments of a permanent nature such as standing orders, direct debits and SIPO.
Accounts Standing orders, Direct debits and SIPO payments New standing order or New direct debit or New SIPO payment
Setting Up a Mobile Version of Internet Banking
If you wish, you can setup a mobile version of Internet Banking in your smart phone. You can enable all, selected, or just passive operations.
Personal settings Mobile Internet Banking settings
Setting Up eStatements
Setup eStatements; they are a fully valid alternative to paper statements and you will receive them quicker. At the same time, they are available anytime and anywhere. You can save them on your computer in pdf, txt or xml format, or print them out.
Personal settings Statements preferences Change statement preferences or All Electronically
Designating eAuthorised Users
If you designated another person who will have access to your Internet Banking under their own login details at a GE Money Bank branch (eAuthorised User), you must activate this person. Activation, together with detailed configuration of the eAuthorised User’s rights (i.e. disposition rights to your designated accounts, authorisation to conduct active operations on these accounts and setting daily limits), including their deactivation, is available in Internet Banking.
Personal settings eAgents administration
Product Catalog
GE Money Manager
GE Money Manager is a set of useful tools that enables you to monitor your income and expenditure by category, or to have future savings under control. All information can also be displayed in clear graphs and tables.
Balance History
Balance History is a tool that enables you to track the balance on your accounts, up to a year back, in the form of clear graphs and tables. You can choose for which accounts you wish to display the sum of balances in the bar graph.
GE Money Manager Balance history
Transaction Categories
You can sort incoming and outgoing payments on your account by categories, which are predefined, or which you define yourself, e.g. wages, rent, electricity or holiday. Then simply monitor their current status on the displayed graphs. As well as these graphs with categories, you will also find a graph showing the ratio of income to expenditure for your selected period on the Overview of Transactions page.
There are several ways to setup transaction categories. You can assign categories manually, for example, when entering payments. However, if you find manually assigning categories to individual transactions too tedious, you can set rules according to which payments will be automatically sorted into individual categories under Overview of Transactions. Simply tick the option Set as a Rule and fill
in the necessary information.
Personal Budget
With the help of GE Money Manager you can put together your personal budget. Enter your regular income and expenses, and fill in your anticipated income and expenses for the year, together with your opening balance. A clear graph and table will show you the probable development of your finances over the following 12 months. Your personal budget will be automatically saved, so that you can come back to it at any time.
GE Money Manager Personal budget
Hidden Accounts
If you don’t want movements between selected accounts (e.g. your own) to be displayed in the graphs under Overview of Transactions, mark them as Unseen Accounts to have a more precise overview of your income and expenditure.
GE Money Manager Hidden accounts
