COMMENTS AND RATINGS FOR
G.G. Plumbing
7 Melrose Avenue, Paisley PA2 9HZ Telephone: 01505 816 313 - Mob: 07881 901 303
All comments and ratings received for this trader are collected here
to help you make a decision when choosing your trusted trader.
We have recorded the number of reviews submitted for this trader, and
the average satisfaction rating out of 10
(where 1 = very poor and 10 = excellent).NUMBER OF REVIEWS SUBMITTED: 45
CUSTOMER SATISFACTION RATING:
9.8
The customer satisfaction rating was calculated from the following four
questions which were rated
1
for very poor, to
10
for excellent:
Customer Satisfaction
Average out of 10
Value for Money
How reasonable were the charges for the work undertaken
9.8
Quality of Work
How satisfied were you with the quality of the job on completion
9.9
Service
How professional, courteous and considerate was the trader
9.8
Disruption
Did the trader leave your premises in a clean and tidy condition
9.8
We also asked the following questions:
Did the trader...
YES
NO
N/A
explain all costs
(Including labour, VAT, call out charges, etc)
82%
0%
18%
give you an estimate or quotation at the start of the
job
67%
4%
29%
keep you informed of any changes
(Including costs, timeframe, etc)
53%
0%
47%
give you a receipt or invoice at the end of the job
58%
26%
16%
Question
YES
2
CUSTOMER COMMENTS
Received
12th February 2014
Description of work
Renew down pipe from toilet cistern, new washers on wash hand basin on bath taps.
Comments
Very satisfied with work done. Also prompt when requested service.
Value for Money
Quality of
Work Service Disruption
CUSTOMER RATINGS OUT OF 10: 10 10 10 10
Received
12th February 2014
Description of work
Fit replacement power shower, fit replacement mixer tap.
Comments
Quick, efficient and reasonable prices for these jobs. Only a bit let down by some delays in responding to calls and messages.
Value for Money
Quality of
Work Service Disruption
CUSTOMER RATINGS OUT OF 10: 10 10 8 10
Received
14th August 2013
Description of work
Fixed seized valves and install new washing machine.
Comments
Could not be happier with the work. Carried out in a friendly and efficient manner.
Value for Money
Quality of
Work Service Disruption
3
Received
11nd July 2013
Description of work
Bath not draining away – blockage cleared.
Comments
I was extremely happy with the service provided and the price. I was only charged £20 for the job and GG Plumbing
responded very quickly to my call. I was also given useful advice to prevent/deal with the problem if it happens again.
Value for Money
Quality of
Work Service Disruption
CUSTOMER RATINGS OUT OF 10: 10 10 10 10
Received
2nd July 2013
Description of work
Repaired flush system in bathroom cistern.
Comments
Attended to the problem with bathroom very quickly.
Value for Money
Quality of
Work Service Disruption
CUSTOMER RATINGS OUT OF 10: 10 10 10 10
Received: 11th May 2013
Total Cost of Works: £30
Description of work: Repairs to a leaky
pipe.
Comments: Quick, efficient and clean
service.
Value for Money
Quality of
Work Service Disruption
4
Received: 29th April 2013
Total Cost of Works: £40
Description of work: Supply and fit new
tap heads to basin.
Comments: Excellent service. Will
definitely recommend GG Plumbing and contact them in future.
Value for Money
Quality of
Work Service Disruption
CUSTOMER RATINGS OUT OF 10: 10 10 10 10
Received: 19th March 2013 Total Cost of Works: £20
Description of work: Replacing taps in
toilet sink.
Comments: Really pleased with price and
standard of work. A really nice person, would definitely use again.
Value for Money
Quality of
Work Service Disruption
CUSTOMER RATINGS OUT OF 10: 10 10 10 10
Received: 19th March 2013 Total Cost of Works: £20 Description of work: Burst pipe. Comments: Fast response to call, work
carried out efficiently. Plumber polite and friendly.
Value for Money
Quality of
Work Service Disruption
5
Received: 19th March 2013 Total Cost of Works: £15
Description of work: Toilet repair. Comments: None.
Value for Money
Quality of
Work Service Disruption
CUSTOMER RATINGS OUT OF 10: 10 10 10 10
Received: 12th March 2013
Total Cost of Works: £30
Description of work: Replacing a broken
connection on washing machine, taping stock-cock joint.
Comments: Time well taken to diagnose
problem. No extra charge for going for replacement part. Problem explained clearly. Disruption minimal.
Value for Money
Quality of
Work Service Disruption
CUSTOMER RATINGS OUT OF 10: 10 10 10 10
Received: 16th January 2013
Total Cost of Works: £25
Description of work: Replace washer in
outside tap.
Comments: Completed job and at every
stage explained what he was doing and gave useful info for future ref.
Value for Money
Quality of
Work Service Disruption
6
Received: 13th November 2012
Total Cost of Works: £25
Description of work: Repair to pop-up
waste plug.
Comments: Good price, good job well
done.
Value for Money
Quality of
Work Service Disruption
CUSTOMER RATINGS OUT OF 10: 10 10 10 10
Received: 31st July 2012 Total Cost of Works: £35
Description of work: Fix a leak under bath,
replace bath waste. Leak fixed at toilet also.
Comments: Previous firm quoted £180 for
same job and caused additional work to be done. Graham was fantastic and fixed both problems.
Value for Money
Quality of
Work Service Disruption
CUSTOMER RATINGS OUT OF 10: 10 10 10 10
Received: 23rd July 2012 Total Cost of Works: £30
Description of work: Replaced parts in
toilet cistern.
Comments: Plumber did a good job and
was very pleasant throughout.
Value for Money
Quality of
Work Service Disruption