vadafone bill nov

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Bill no: 0079591406

| Bill period: 25.01.14 to 24.02.14 | Bill date: 25.02.14 | Your talkplan: ST_kar_MV_Standard299

(details on page 3)

6 1

Mr. AYUSH GUPTA

_{Vodafone no. 9739645064}

Happy to help

NO 52,2ND MAIN 2ND MAIN 2ND D CRS

Amount due:

sms BILL to 111 (toll free).

Email us at [email protected]

Call on 98860 98860 or 111.

For best talkplan, sms BEST FIT to 111(toll free).

Rs 476.41

MARUTHI LAYOUT BTM 1 ST STAGE

BTM LAYOUT

Due date:

BANGALORE 560029A

15.03.14 Relationship no. 5.21584.00.00.100017

Previous balance

_-

Payments

₊

Adjustments

₊

Charges for this

bill period

₌

Amount due on or

before 15.03.14

Amount due

after 15.03.14

926.25

0.00

476.41

526.41 Pay previous balance if any, immediately to avoid disconnection. Pay your current charges by 15.03.14 to avoid late payment charges.

Summary of charges for this bill period

(Rs)

One time charges

0.00 Monthly charges

424.00 Usage charges

0.00 Messaging charges

0.00 Conference call charges

0.00 Roaming charges

0.00 Discounts / other charges

0.00 Misc credits / charges

0.00 Sub total

424.00 Tax

52.41 Total

476.41 Payment Slip:

Vodafone no. 9739645064

Tear this slip off and return it with your payment. Be sure not to staple.

Relationship no. 5.21584.00.00.100017

Bill date 25.02.14

Due date 15.03.14

Amount due Rs 476.41

Cheque / DD should be payable to "Vodafone no.9739645064"

Cheque / DD no.

Dated

Bank

Branch

Dropped your cheque at the last minute ?

sms CHQ<cheque number><amount> to 111(toll free) and check your account credit

Vodafone South Ltd,3rd Floor,Sunningdale,Embassy Golf links Business Park,Off intermediate Ring Road,Bangalore 560071.

Regd Office C 48 Okhla Industrial Area, Phase II, New Delhi – 1100020. Service tax regn: (TSU)/AABCB5847LST005

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We're happy to help

Helpful information for you

Whenever and wherever you need any assistance, we are always close by. All you have to do

is get in touch with us and we will be happy to help. For details on your account dial *111#. For information or queries on our products and services, log on to www.vodafone.in or call Vodafone Care (General Information Number) on 111 from your Vodafone mobile. Else call 98860 98860 from any other network. When you choose to speak to an agent, charges of 50p/3min will apply.

For complaints, service activation/deactivation and tariff change requests call 198 (toll free Consumer Care Number) from your Vodafone mobile phone.

Reporting loss of SIM

Call Vodafone Care immediately at 111 or 98860 98860 and inform us.

You will get a confirmation from us and will only be charged for calls made up to next 24 hours.

Reconnection charge

If your phone got disconnected for non-payment of the bill, get reconnected by paying Rs 150 + tax as per government regulations.

Bounced cheque charges

If any cheque of yours returns unpaid by your bank you'll be charged up to Rs 200. It may also result in withdrawal of services.

Moving home?

_{Receipt of the bill}

Don’t forget to inform us about your new address. To know more, sms ADD to 111 (toll free). Proof of new address is mandatory.

Your bill is generated on the bill date as shown on the face of the bill.

In case you do not receive your bill as specified, call our dedicated complaint desk at 198. This will help avoid unnecessary late payment charges.

Dynamic credit limit

Write to us at

To find your dynamic credit limit, sms BILL to 111 (toll free).

Your dynamic credit limit depends on the security deposit you've paid, your average monthly usage, payment track record and on how long you've been with us.

Vodafone may at its discretion, allow usage (including voice, SMS, VAS and data) beyond the dynamic credit limit (DCL) on a month to month basis without changing the DCL assigned to you. Hence the DCL may not restrict your usage. Due to unavoidable reason/reasons beyond our control (system related) the intimation regarding utilisation of DCL may be delayed/deferred. Your payment will be basis actual calls made. Manager ,Customer Service, Vodafone South Limited, Maruthi Infotech Centre, 11/1,12/1,

Koramangala Intermediate Ring Road, Amar Joythi Layout, Bangalor-560071. Email us: [email protected] Fax: 080 7171 1010

Be sure to get the docket number (your unique complaint/request number) for your complaint/request which you need for all future communication.

There is nothing to worry about because, no matter what the problem is, we will take care of it. If you are not too happy with our responses, do contact our Nodal Officer.

Name: Mr. Thannasiappan. C

Phone: 080 7171 1111/ Fax: 080 7171 1010 Email: [email protected]

You can make an appeal to our Appellate Authority.

The appeal form for complaints can be downloaded from our website. Name: Mr.Binoy George

Designation: General Manager-Customer service Fax: 080 7171 1010

Email: [email protected]

Contact them with the docket number, anytime from Monday to Friday (9.30 am to 6.00 pm) at the above given address.

To increase your dynamic credit limit you have to make an additional payment towards your security deposit or subscribe to standing instructions to your credit card or bank. You can also increase your credit limit by sending an sms IL<SPACE><Desired limit> to 111. Ex. To increase your credit limit to Rs 2000 send sms IL 2000 to 111. You can also decrease your credit limit by sending an sms DL<SPACE><Desired limit> to 111. Ex. To decrease your credit limit to Rs 1000 send sms DL 1000 to 111. To know more, call us on 98860 98860 or visit us at www.vodafone.in. You can also email us at [email protected]

Part payment

We don't accept part payment of monthly bills. So don't forget to pay the full bill amount before the due date to enjoy uninterrupted service. If your usage has crossed your dynamic credit limit, please arrange to pay immediately.

Quick tips

Complaints and Requests

Want a duplicate bill? _{To check the status of your complaints and requests for the last 3 months, log onto My}

Vodafone. Select Complaints and Requests under the My Account - Support section. Log on to www.vodafone.in/myvodafone or call 111 Charges as applicable.

Available only for bills of last 12 months.

If you don't wish to receive commercial communications calls or SMS, you can register in either of the following categories:

Bill in your mother tongue?

To get your bill in your mother tongue, sms LBILL to 111 (toll free).

Choose from 9 regional languages. Duplicate bills only available in English. 1. Fully Blocked Category- stoppage of all commercial Calls/SMS.

2. Partially Blocked Category- stoppage of all commercial Calls/SMS except SMS from one of the opted preferences.

Need an itemised bill?

To get a detailed itemised bill, sms ACT IB to 111 (toll free) Charges as applicable.

SMS HELP DND TO 1909 to know the options.

ISD calls*

All contents of this bill will be deemed correct by you if you don't inform us of any discrepancy within the due date.

Have family or friends living abroad? To call them, sms ACT ISD to 111 (toll free) and activate ISD calls on your Vodafone mobile phone.

International Roaming*

Need help in understanding Bill terms?

sms BILLTERMS to 111 (toll free).

To activate your International Roaming whenever you fly out of the country, sms IR to 111 (toll free).

*Deposits as applicable.

About your tariff plans

no migration fee for migration to any plan.

•

no change in your tariff plan for 6 months from enrolment of tariff (excluding ISD and Roaming rates).

•

no charge to be levied for any service without your explicit consent.

•

refund of security deposit within 60 days of closure of the account, beyond which we will pay you 10% interest on the deposit.

•

tariff plan change will be done from your billing cycle.

•

no free or discounted SMS will be available to existing and new customers who subscribe to or have subscribed to SMS promos, bonus cards etc on occasions like New Year, Dassera, Diwali, New Year’s Eve. SMS rates of 1/1.5/5 will apply for local/national/International SMS are applicable on these days.

• Many ways to pay your Vodafone bill

Quick bill pay Pay online

You can now pay your Vodafone bill in two quick ways

• on Vodafone live! from your Vodafone mobile phone. Just sms QUICKPAY to 111 (toll free).

• on www.vodafone.in using your credit card, debit card or netbanking.

Log on to My Vodafone on www.vodafone.in/myvodafone and pay online.

Net banking

You can also pay your bill online through your bank’s net banking service. Contact your bank for more details.

Pay on IVR

Pay at Vodafone Stores

Paying your bills is now just a call away. Just call 111 on your Vodafone mobile phone,

dial 1, and follow the instructions to pay your bill by credit card. _{Pay by cash, cheque or credit card at Self Service Kiosks or Vodafone Stores. Or simply drop} your cheque or payment slip at the Payment Drop Box.

Easy Bill Pay retail shops and eTopUp retail shops accept cash payment. sms STORE <nearest station name> to 111 (toll free) to find your nearest Vodafone Store/Vodafone Mini Store.

Direct Debit

Direct Debit makes your life easy. Give standing instructions to automatically debit your bill amount from your bank or credit card account. Call 111 for details or fill up and submit the Bank account form at your nearest Vodafone Store.

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Your usage details

Mr. AYUSH GUPTA

Vodafone no. 9739645064

Local pulse rate: VF 2 VF 60 seconds and VF 2 Others 60 seconds

Relationship no. 5.21584.00.00.100017

Dynamic credit limit: Rs 3500 ( for details refer back of page 1)

Your talk plan: ST_kar_MV_Standard299

Monthly Charges

Charges

(Rs)

Reversals

(Rs)

Net charges

(Rs)

MI_C_V_125_30d_R1GB_2G

(25.01.14 to 24.02.14)

125.00 Sub total

125.00 Monthly Rental

(25.01.14 to 24.02.14)

299.00 Sub total

299.00 Total

424.00 Duration

(min:sec)

Charges

(Rs)

Discounts

(Rs)

Net charges

(Rs)

Usage charges

Local

99:00

32.50

0.00 STD

500:00

250.00

0.00 Usage

(in KB)

Usage

(in GB)

Charges

(Rs)

Discounts

(Rs)

Net charges

(Rs)

VF Mobile Connect

197720

0.19

395.44

0.00 Data Conversion: 1MB = 1,024KB; 1GB = 1,024MB /1,048,576KB

Total

677.94

0.00 Nos.

Discounts

(Rs)

Net charges

(Rs)

Messaging charges

SMS - local

14

6.60

0.00 SMS - national

2

1.20

0.00 Total

16

7.80

0.00 Tax

(Rs)

Service Tax@ 12.36% inclusive of Education & SHE Cess

52.41 Total

52.41 Payment details

Date

(Rs)

Payment received

07.02.14

926.25 Total

926.25 Note: If your tariff plan offers you free SMS, BlackBerry and/or GPRS, details of the usage are not provided in this itemized bill. These

details can be found in your Vodafone bill downloadable from My Vodafone on www.vodafone.in

sms BILL to 111 (toll free) for bill information

(4)

Itemised calls

Mr. AYUSH GUPTA

Vodafone no. 9739645064

Relationship no. 5.21584.00.00.100017

Local pulse rate: VF 2 VF 60 seconds and VF 2 Others 60 seconds

( for details refer back of page 1)

DD/MM/YY-Time

Number

Duration

(min:sec)

Charges

(Rs)

Details of free usage

9739645064

Outgoing calls

Local

25/01/14-12:40:12

919742564869

1 1

1:00

0 **

25/01/14-15:22:28

919742564869

1 1

1:00

0 **

27/01/14-13:18:43

09742564869

1 1

4:00

0 **

01/02/14-14:37:03

#9632478555

1 1

6:00

0 **

01/02/14-21:42:53

#9632478555

1 1

3:00

0 **

08/02/14-18:21:43

08026684707

1 1

16:00

0 **

08/02/14-20:20:02

08022451899

1 1

4:00

0 **

13/02/14-12:54:23

#07795866738

1 1

1:00

0 **

13/02/14-13:42:16

#07795866738

1 1

1:00

0 **

17/02/14-17:39:55

08884157560

1 1

1:00

0 **

19/02/14-12:15:53

#919902733997

1 1

3:00

0 **

19/02/14-14:03:02

#919901936363

1 1

2:00

0 **

19/02/14-17:59:03

#919902733997

1 1

4:00

0 **

19/02/14-18:06:26

#919902733997

1 1

1:00

0 **

20/02/14-13:35:08

#919902733997

1 1

2:00

0 **

22/02/14-15:10:01

#918892140788

1 1

1:00

0 **

23/02/14-16:37:42

#919902733997

1 1

8:00

0 **

24/02/14-14:12:12

919060749229

1 1

1:00

0 **

24/02/14-19:10:40

#919902733997

1 1

5:00

0 **

Total

19 Calls

65:00

0.00 STD

25/01/14-15:56:46

#919936818289

2 1

2:00

0 **

25/01/14-17:24:28

#919936818289

2 1

4:00

0 **

25/01/14-17:34:53

#919936818289

2 1

2:00

0 **

25/01/14-19:18:29

#919936818289

2 1

2:00

0 **

25/01/14-22:29:48

#919936818289

2 1

2:00

0 **

26/01/14-10:37:37

#919936818289

2 1

6:00

0 **

26/01/14-17:40:36

#919936818289

2 1

1:00

0 **

27/01/14-17:40:23

#919936818289

2 1

10:00

0 **

27/01/14-22:36:55

#919936818289

2 1

4:00

0 **

28/01/14-16:11:24

#09763392546

2 1

1:00

0 **

28/01/14-17:47:43

#09026651821

2 1

5:00

0 **

28/01/14-21:04:36

#919763392546

2 1

5:00

0 **

29/01/14-09:39:55

#919763392546

2 1

1:00

0 **

29/01/14-17:34:07

#919936818289

2 1

2:00

0 **

29/01/14-21:52:14

#919936818289

2 1

3:00

0 **

30/01/14-18:15:06

#919936818289

2 1

5:00

0 **

30/01/14-18:22:36

#09794352538

2 1

3:00

0 **

31/01/14-17:52:28

#919936818289

2 1

21:00

0 **

31/01/14-21:22:39

#919936818289

2 1

4:00

0 **

31/01/14-21:37:11

#919936818289

2 1

2:00

0 **

01/02/14-13:03:55

#09335070325

2 1

9:00

0 **

01/02/14-14:23:18

#919936818289

2 1

1:00

0 **

01/02/14-14:49:59

#919936818289

2 1

7:00

0 **

01/02/14-18:38:31

#919936818289

2 1

24:00

0 **

01/02/14-20:02:41

#09763392546

2 1

1:00

0 **

01/02/14-20:03:48

#09763392546

2 1

1:00

0 **

02/02/14-12:04:53

#919936818289

2 1

10:00

0 **

02/02/14-20:18:01

#919936818289

2 1

2:00

0 **

02/02/14-21:38:08

#919936818289

2 1

3:00

0 **

03/02/14-18:55:24

#919936818289

2 1

8:00

0 **

04/02/14-09:06:44

#919936818289

2 1

1:00

0 **

04/02/14-09:35:45

#919936818289

2 1

2:00

0 **

04/02/14-17:42:25

#919936818289

2 1

5:00

0 **

04/02/14-18:49:13

#09026651821

2 1

10:00

0 **

04/02/14-19:06:12

#919936818289

2 1

1:00

0 **

04/02/14-19:07:39

#919936818289

2 1

2:00

0 **

04/02/14-19:13:03

#919936818289

2 1

9:00

0 **

04/02/14-21:11:49

#919936818289

2 1

5:00

0 **

05/02/14-19:09:43

#919936818289

2 1

2:00

0 **

05/02/14-19:12:02

#09725393561

2 1

3:00

0 **

05/02/14-19:15:14

#07417049611

2 1

5:00

0 **

06/02/14-17:48:25

#919936818289

2 1

9:00

0 **

06/02/14-18:14:37

#919936818289

2 1

1:00

0 **

DD/MM/YY-Time

Number

Duration

(min:sec)

Charges

(Rs)

9739645064

STD

06/02/14-21:29:44

#919936818289

2 1

5:00

0 **

07/02/14-18:24:01

#919936818289

2 1

1:00

0 **

07/02/14-19:39:14

#919936818289

2 1

11:00

0 **

08/02/14-14:32:48

#919936818289

2 1

10:00

0 **

09/02/14-19:42:28

#919026651821

2 1

1:00

0 **

09/02/14-19:43:04

#919026651821

2 1

11:00

0 **

10/02/14-18:20:44

#919936818289

2 1

5:00

0 **

11/02/14-18:00:14

#919936818289

2 1

13:00

0 **

11/02/14-21:21:02

09838020999

2 1

4:00

0 **

12/02/14-18:05:11

#919936818289

2 1

6:00

0 **

13/02/14-18:26:03

#919936818289

2 1

7:00

0 **

13/02/14-20:46:03

#919936818289

2 1

2:00

0 **

13/02/14-21:35:36

#919335070325

2 1

1:00

0 **

14/02/14-13:44:54

#919936818289

2 1

2:00

0 **

14/02/14-14:10:52

#919936818289

2 1

2:00

0 **

14/02/14-19:23:37

#919936818289

2 1

4:00

0 **

14/02/14-20:45:35

#919936818289

2 1

5:00

0 **

15/02/14-11:00:53

#919936818289

2 1

2:00

0 **

15/02/14-11:03:15

#09026651821

2 1

2:00

0 **

15/02/14-16:46:05

#08477009778

2 1

1:00

0 **

15/02/14-16:53:31

#919936818289

2 1

2:00

0 **

15/02/14-16:55:22

#919936818289

2 1

3:00

0 **

15/02/14-16:58:15

#919936818289

2 1

9:00

0 **

15/02/14-18:33:18

#919936818289

2 1

2:00

0 **

15/02/14-20:11:25

#919936818289

2 1

2:00

0 **

15/02/14-21:40:19

#919936818289

2 1

2:00

0 **

15/02/14-22:29:00

#919936818289

2 1

1:00

0 **

16/02/14-10:28:12

#919936818289

2 1

10:00

0 **

16/02/14-17:28:24

918588850205

2 1

1:00

0 **

16/02/14-22:01:46

#09335070325

2 1

4:00

0 **

17/02/14-12:28:21

#919936818289

2 1

3:00

0 **

17/02/14-18:55:13

#919936818289

2 1

6:00

0 **

18/02/14-10:26:03

#09335070325

2 1

2:00

0 **

18/02/14-12:18:40

#919026651821

2 1

1:00

0 **

18/02/14-13:35:56

#919936818289

2 1

3:00

0 **

18/02/14-18:58:32

#919936818289

2 1

5:00

0 **

18/02/14-21:15:15

#919936818289

2 1

10:00

0 **

19/02/14-18:37:37

#919936818289

2 1

2:00

0 **

20/02/14-00:01:36

#919936818289

2 1

6:00

0 **

20/02/14-00:11:06

#919454152177

2 1

1:00

0 **

20/02/14-07:24:25

#918868864849

2 1

1:00

0 **

20/02/14-13:41:14

#919936818289

2 1

2:00

0 **

20/02/14-15:03:52

918588850205

2 1

1:00

0 **

20/02/14-15:36:01

#919936818289

2 1

1:00

0 **

20/02/14-17:40:42

#919936818289

2 1

7:00

0 **

20/02/14-17:47:51

#919027064676

2 1

5:00

0 **

20/02/14-18:27:25

#919415920065

2 1

7:00

0 **

20/02/14-18:34:30

#919936818289

2 1

2:00

0 **

20/02/14-18:53:30

#919450918183

2 1

4:00

0 **

20/02/14-21:25:05

#917620141117

2 1

10:00

0 **

20/02/14-22:31:34

#919936818289

2 1

5:00

0 **

21/02/14-13:33:34

#919936818289

2 1

6:00

0 **

21/02/14-14:49:17

#918090704970

2 1

3:00

0 **

21/02/14-19:11:55

#919936818289

2 1

17:00

0 **

22/02/14-13:57:53

#919936818289

2 1

2:00

0 **

22/02/14-17:13:12

#919936818289

2 1

8:00

0 **

22/02/14-20:02:10

#919936818289

2 1

2:00

0 **

23/02/14-11:10:08

#919936818289

2 1

6:00

0 **

23/02/14-13:11:19

#09763392546

2 1

3:00

0 **

24/02/14-18:39:19

#919936818289

2 1

31:00

0 **

24/02/14-22:57:35

#919936818289

2 1

1:00

0 **

Total

104 Calls

500:00

0.00 GPRS (Usage in KB)

Usage

(in KB)

Charges

(Rs)

25/01/14

VF Mobile Connect

4 0

7490

0 **

** indicates calls at discounted rate # indicates calls to mobile numbers not on Vodafone

(5)

Itemised calls

Mr. AYUSH GUPTA

Vodafone no. 9739645064

Relationship no. 5.21584.00.00.100017

Local pulse rate: VF 2 VF 60 seconds and VF 2 Others 60 seconds

( for details refer back of page 1)

DD/MM/YY-Time

Number

Duration

(min:sec)

Charges

(Rs)

9739645064

GPRS (Usage in KB)

Usage

(in KB)

Charges

(Rs)

26/01/14

VF Mobile Connect

5840

0**

27/01/14

VF Mobile Connect

4 0

8260

0 **

28/01/14

VF Mobile Connect

4 0

7480

0 **

29/01/14

VF Mobile Connect

4 0

8550

0 **

30/01/14

VF Mobile Connect

4 0

9350

0 **

31/01/14

VF Mobile Connect

4 0

14970

0 **

01/02/14

VF Mobile Connect

4 0

16570

0 **

02/02/14

VF Mobile Connect

4 0

540

0 **

03/02/14

VF Mobile Connect

4 0

5220

0 **

04/02/14

VF Mobile Connect

4 0

3420

0 **

05/02/14

VF Mobile Connect

4 0

3880

0 **

06/02/14

VF Mobile Connect

4 0

6180

0 **

07/02/14

VF Mobile Connect

4 0

5960

0 **

08/02/14

VF Mobile Connect

4 0

2350

0 **

09/02/14

VF Mobile Connect

4 0

3310

0 **

10/02/14

VF Mobile Connect

4 0

5170

0 **

11/02/14

VF Mobile Connect

4 0

5760

0 **

12/02/14

VF Mobile Connect

4 0

7180

0 **

13/02/14

VF Mobile Connect

4 0

3890

0 **

14/02/14

VF Mobile Connect

4 0

4690

0 **

15/02/14

VF Mobile Connect

4 0

4080

0 **

16/02/14

VF Mobile Connect

4 0

1480

0 **

17/02/14

VF Mobile Connect

4 0

7080

0 **

18/02/14

VF Mobile Connect

4 0

7270

0 **

19/02/14

VF Mobile Connect

4 0

12720

0 **

20/02/14

VF Mobile Connect

4 0

10670

0 **

21/02/14

VF Mobile Connect

4 0

7080

0 **

22/02/14

VF Mobile Connect

4 0

500

0 **

23/02/14

VF Mobile Connect

4 0

3700

0 **

24/02/14

VF Mobile Connect

4 0

7080

0 **

Total

31 Calls

197720

0.00

** indicates calls at discounted rate