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Diagnosis Reports (3700-3999)

dn9813063 Issue 7-0 en

# Nokia Corporation

Nokia Proprietary and Confidential

1 (205)

2003353

Nokia BSC/TCSM S11.5 Product

Documentation

(2)

The information in this documentation is subject to change without notice and describes only the product defined in the introduction of this documentation. This documentation is intended for the use of Nokia's customers only for the purposes of the agreement under which the documentation is submitted, and no part of it may be reproduced or transmitted in any form or means without the prior written permission of Nokia. The documentation has been prepared to be used by professional and properly trained personnel, and the customer assumes full responsibility when using it. Nokia welcomes customer comments as part of the process of continuous development and improvement of the documentation.

The information or statements given in this documentation concerning the suitability, capacity, or performance of the mentioned hardware or software products cannot be considered binding but shall be defined in the agreement made between Nokia and the customer. However, Nokia has made all reasonable efforts to ensure that the instructions contained in the documentation are adequate and free of material errors and omissions. Nokia will, if necessary, explain issues which may not be covered by the documentation.

Nokia's liability for any errors in the documentation is limited to the documentary correction of errors. NOKIA WILL NOT BE RESPONSIBLE IN ANY EVENT FOR ERRORS IN THIS DOCUMENTATION OR FOR ANY DAMAGES, INCIDENTAL OR CONSEQUENTIAL

(INCLUDING MONETARY LOSSES), that might arise from the use of this documentation or the information in it.

This documentation and the product it describes are considered protected by copyright according to the applicable laws.

NOKIA logo is a registered trademark of Nokia Corporation.

Other product names mentioned in this documentation may be trademarks of their respective companies, and they are mentioned for identification purposes only.

Copyright © Nokia Corporation 2005. All rights reserved.

2 (205) # Nokia Corporation

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1

List of alarms

3725

DIAGNOSIS MESSAGE - ACCUSED PLUG-IN UNITS

3726

NO RESPONSE FROM UNIT

3727

COMMUNICATION ERROR WITH UNIT

3728

UNIT ACCUSED BY RECOVERY - NO DIAGNOSTICS

FOR UNIT

3729

PARITY ERROR BETWEEN SWIF AND SWCL

3730

PARITY ERROR BETWEEN SWTST AND SWCL

3731

SWIF STATUS ERROR

3733

CONTENTS OF SWCM NOT CORRECT

3734

INPUT DATA MISMATCH IN TEST PROGRAM

3735

INTERNAL DATA MISMATCH IN TEST PROGRAM

3736

INTERNAL ERROR IN TEST PROGRAM

3745

UNSPECIFIED CLG FAILURE

3746

HWALCO COMMUNICATION FAILURE

3747

AAL FAILURE

3748

PLUG-IN UNIT MISSING

3749

HARDWARE CONFIGURATION MISMATCH

3750

HARDWARE CONFIGURATION MISMATCH

3751

PLUG-IN UNIT MISSING

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3752

UNIT TESTING PREVENTED - UNIT NOT IN TEST

STATE SET BY SYSTEM

3761

DIFFERENCE BETWEEN MEMORY SPACE AND THE

EQUIPMENT DATABASE DATA

3763

PARITY ERROR IN RAM UNIT

3764

FAILURE IN I/O SPACE

3765

FAILURE IN CPU SELF ACKNOWLEDGEMENT

3766

TG IN MARKER OR PCM ACCUSED

3767

ET OR PCM ACCUSED

3768

MFCU OR PCM ACCUSED

3769

PBRU OR PCM ACCUSED

3770

AONU OR PCM ACCUSED

3771

SUB OR PCM ACCUSED

3772

CNFC OR PCM ACCUSED

3773

SWI PCM ACCUSED

3774

SSW PCM ACCUSED

3775

GSW PCM ACCUSED

3776

LSU OR PCM ACCUSED

3777

DISTURBANCE ON LSU PCM

3778

DIFFERENCE BETWEEN MUFILE AND PIPCMI FILES

3780

ADDRESSING FAILURE IN MEMORY SPACE

3782

DMA TRANSFER FAILURE

3784

BUSY PCM LINES

3787

BLOCKED PCM LINES

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3790

MSG BUS FAILURE

3791

NO RESPONSE BEFORE RESET

3792

PCM FILE READ ERROR

3795

CONNECT ERROR IN SP LINE RECEIVER TEST

3798

UNKNOWN ERROR IN SP LINE RECEIVER TEST

3799

MESSAGE BUS FAILURE

3800

TIME OUT IN TEST PROGRAM

3801

OTHER WO-EX UNIT NOT AVAILABLE

3802

TSUPRO ERROR IN TIME SLOT BASED DEVICE TEST

3803

CLB FAILURE

3804

UNKNOWN FAULT IN HARDWARE

3806

TEST LOOP ERROR

3808

EXECUTION ERROR IN PREPROCESSOR TEST

3809

UNSPECIFIED FAILURE IN PREPROCESSOR TEST

3810

EXTERNAL LOOP FAILURE IN PREPROCESSOR TEST

3814

LINE PRINTER FAILURE

3815

VISUAL DISPLAY UNIT FAILURE

3817

MODEM CONFIGURATION ERROR

3818

SBUS FAILURE

3819

CABLE MISSING

3821

PREPROCESSOR EXTERNAL LOOP FAILURE

3822

SCSI EQUIPMENT FAILURE

3823

PHASE LOCK FAILURE

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3824

DUAL PORT MEMORY FAILURE

3825

HWAT OR CLAB COMMUNICATION FAILURE

3826

CLOCK FAILURE

3827

PARTIAL POWER FAILURE

3828

TOTAL POWER FAILURE IN CARTRIDGE

3829

CTU DIAGNOSTIC FAILURE

3830

UNSUCCESSFUL HWILIB INQUIRY

3832

MISSING DISK EQUIPMENT

3833

CLAB OR CABLE FAULTY

3834

CONNECT ERROR IN DIAGNOSIS PROGRAM

3835

MODULE LOADING ERROR IN TEST PROGRAM

3838

TCSM FAILURE

3839

PLUG-IN UNIT IN WRONG TRACK

3840

SEVERAL PLUG-IN UNITS NOT FOUND

3843

PARITY ERROR IN MEMORY

3844

SCSI EQUIPMENT FAILURE

3845

CTU DIAGNOSTIC FAILURE

3846

FAILURE IN MPC/DIC LOOP TEST

3847

UNSUCCESSFUL LOITSU INQUIRY

3849

SCSI HARDWARE FAILURE

3851

HMILIB READ ERROR

3852

CABLE OR UNIT FAILURE

3853

ABNORMAL EXCEPTION IN TEST PROGRAM

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3855

NO DIAGNOSTICS ACK S FROM UNIT

3988

RCXPRO/IOMANA BUSY

3989

RCXPRO/IOMANA BUSY - DIAGNOSIS JOB ABORTED

3990

DIAGNOSIS PATH FAILURE - DIAGNOSIS JOB

ABORTED

3991

INTERRUPTED DIAGNOSIS JOB COMPLETED

3992

DIAGNOSIS JOB ABORTED - UNIT NOT IN TEST

STATE

3993

DIAGNOSIS OF UNIT LEFT UNFINISHED

3994

DATA MISMATCH IN FILES - DIAGNOSIS JOB

ABORTED

3995

DIAGNOSIS PROGRAM TOTAL TIME OUT

-DIAGNOSIS JOB ABORTED

3996

PARTIAL DIAGNOSIS EXECUTED

3997

PLUG IN UNIT DIAGNOSIS EXECUTED

3998

DIAGNOSIS EXECUTED - UNIT NOT OK

3999

TOTAL DIAGNOSIS EXECUTED - UNIT OK

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2

3725 DIAGNOSIS MESSAGE - ACCUSED

PLUG-IN UNITS

Meaning

A diagnosis report containing those plug-in units in which a failure has been detected. In the diagnosis report, the plug-in unit type, place of the subrack in the exchange and the track number have been listed.

Supplementary information fields

Instructions

Description of the report is in the instructions on diagnostics and testing.

Replace the plug-in units suspected faulty.

Cancelling

This is a diagnosis report, it is not cancelled.

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9 (205) 3725 DIAGNOSIS MESSAGE - ACCUSED PLUG-IN UNITS

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3

3726 NO RESPONSE FROM UNIT

Meaning

DGTPRO has not received any acknowledgement to the diagnostic program start-up message it has sent to the functional unit which is the object of the alarm. The program block of the diagnostic programs of the unit has not been created, or the unit is so faulty that it cannot respond.

Supplementary information fields

Instructions

Action

---START (processor unit does not start in a normal manner)

o !

+---o1 1. Visual display unit displays something after ! ! restart? oa ob a: yes ! ! b: no ! ! o11 ! !

o2 2. Check the strappings of the CP386 and RAM1M plug-in units. !

+---o 3 3. Is anything displayed on the VDU? ! ! a: yes

oa ob b: no ! !

o11 o4 4. Remove all plug-in units with the exception of the CP386. !

+---o5 5. Is anything displayed on the VDU? ! ! a: yes

oa ob b: no

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! !

o6 ! 6. Insert plug-in units one by one to locate which one ! ! causes the failure. Check the strappings of the

o11 ! plug-in units and fix them, if necessary . Reinsert all ! plug-in units.

!

o7 7. Check the positions of the PROM circuits in the ! CP386 plug-in unit.

!

+---o8 8. Is anything displayed on the VDU? ! ! a: yes

oa ob b: no ! !

o11 o9 9. Replace the CP386 plug-in unit and check the strappings. !

+---o10 10. Is anything displayed on the VDU? ! ! a: yes oa ob b: no ! ! ! ! ! ! ! o ! END !

o11 11. Repair the failure on the basis of the print-outs. !

o END

Cancelling

This is a diagnosis report, it is not cancelled.

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4

3727 COMMUNICATION ERROR WITH

UNIT

Meaning

An error in the message exchange between the DGTPRO program block and diagnostic program (functional unit to be diagnosed).

Supplementary information fields

Instructions

Restart the unit with the RESET button and reactivate the unit diagnosis with the command UDU. If this does not help, locate the failure by replacing plug-in units MBIF-T and CP386.

Cancelling

This is a diagnosis report, it is not cancelled.

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13 (205) 3727 COMMUNICATION ERROR WITH UNIT

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5

3728 UNIT ACCUSED BY RECOVERY

-NO DIAG-NOSTICS FOR UNIT

Meaning

The RCXPRO program block has given to the DGTPRO program block a diagnosis command of such a unit which does not (yet) have any diagnostic programs in the system. The recovery command is a normal action of automatic fault location.

Supplementary information fields

Instructions

Diagnose the unit by other means (for example by examining the alarm print-outs).

Cancelling

This is a diagnosis report, it is not cancelled.

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15 (205) 3728 UNIT ACCUSED BY RECOVERY - NO DIAGNOSTICS FOR UNIT

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6

3729 PARITY ERROR BETWEEN SWIF

AND SWCL

Meaning

The switching network diagnostics has detected a parity error in a message between SWIF - SWCL - SWCM. The error has been

detected in the phase where the message route has already been found to be in order. The error may have been caused by the following:

- in the plug-in units SWIF, SWCL, or SWTST there is a failure which occurs at random

- in the plug-in units SWIF, SWCL, or SWTST there is a failure which the previous diagnostic program has not detected.

Supplementary information fields

1 00 2 00

Instructions

Repeat the test. If the alarm remains the same, locate the failure by replacing plug-in units SWIF, SWCL, and SWTST.

Cancelling

This is a diagnosis report, it is not cancelled.

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17 (205) 3729 PARITY ERROR BETWEEN SWIF AND SWCL

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7

3730 PARITY ERROR BETWEEN SWTST

AND SWCL

Meaning

The switching network diagnostics has detected a parity error in a message between plug-in units SWTST and SWCL. The error has been detected in the phase where the route of the message mentioned above has already been found to be in order. The error may have been caused by the following:

- in the plug-in units SWTST, SWCL, or SWIF there is a failure which occurs at random

- in the plug-in units SWTST, SWCL, or SWIF there is a failure which the previous diagnostic program has not detected.

Supplementary information fields

1 00 2 00

Instructions

Repeat the test. If the alarm remains the same, locate the failure by replacing plug-in units SWTST, SWCL, and SWIF.

Cancelling

This is a diagnosis report, it is not cancelled.

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19 (205) 3730 PARITY ERROR BETWEEN SWTST AND SWCL

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8

3731 SWIF STATUS ERROR

Meaning

The switching network diagnostics has detected that the state data of the SWIF plug-in unit is incorrect. The error has been detected in the phase where the state register has already been found to be in order. The error may have been caused by the following:

- an error occurring in the SWIF plug-in unit at random

- an error in the SWIF plug-in unit not detected by the previous diagnostic program.

Supplementary information fields

1 00 2 00

Instructions

Repeat the test. If the alarm remains the same, replace plug-in unit SWIF.

Cancelling

This is a diagnosis report, it is not cancelled.

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21 (205) 3731 SWIF STATUS ERROR

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9

3733 CONTENTS OF SWCM NOT

CORRECT

Meaning

The switching network diagnostics has detected that the contents of the control memory (plug-in unit SWCM) are erroneous in the

reading executed immediately after the writing (write return message). The error has been detected in the phase where the control memory has already been found to be in order. The error may have been caused by the following:

- in the plug-in units SWCM, SWCL, or SWIF there is a failure which occurs at random

- in the plug-in units SWCM, SWCL, or SWIF there is a failure which the previous diagnostic program has not detected.

Supplementary information fields

1 00 2 00

Instructions

Repeat the test. If the alarm remains the same, locate the failure by replacing plug-in units SWCM, SWCL, and SWIF.

Cancelling

This is a diagnosis report, it is not cancelled.

dn9813063 Issue 7-0 en

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23 (205) 3733 CONTENTS OF SWCM NOT CORRECT

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10

3734 INPUT DATA MISMATCH IN TEST

PROGRAM

Meaning

The diagnostic program has detected that the data used in the test start-up is erroneous. The data is contradictory either with itself or with a parameter outside the test.

Supplementary information fields

1 00 2 00

Instructions

Repeat the test. If the alarm remains unchanged, reload the files of the DGTPRO program block of the OMU or MSW from the disk (DGFILE, DGSPRO, DGUTST, NURSES, LEQURI). Check the equipping of the exchange with the EQADMI MML program (command WT). In connection with the DX 200 exchange, also reload the PCM configuration files from the disk into the active central memory (CM). If the alarm remains unchanged after a new test, fill in a Problem Report.

Cancelling

This is a diagnosis report, it is not cancelled.

dn9813063 Issue 7-0 en

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25 (205) 3734 INPUT DATA MISMATCH IN TEST PROGRAM

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11

3735 INTERNAL DATA MISMATCH IN

TEST PROGRAM

Meaning

The diagnostic program has detected an error in its own internal data tables. The data is contradictory either with itself or with a parameter outside the test.

Supplementary information fields

1 00 2 00

Instructions

Repeat the test. If the alarm remains the same, fill in a Problem Report.

Cancelling

This is a diagnosis report, it is not cancelled.

dn9813063 Issue 7-0 en

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27 (205) 3735 INTERNAL DATA MISMATCH IN TEST PROGRAM

(28)

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12

3736 INTERNAL ERROR IN TEST

PROGRAM

Meaning

The diagnostic program has detected an error in its internal function. The error has not been caused by the malfunction of the equipment tested, the external data used in the test start-up, or the internal fixed data of the test program.

Supplementary information fields

1 00 2 00

Instructions

Repeat the test. If the alarm remains the same, fill in a Problem Report.

Cancelling

This is a diagnosis report, it is not cancelled.

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29 (205) 3736 INTERNAL ERROR IN TEST PROGRAM

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13

3745 UNSPECIFIED CLG FAILURE

Meaning

In plug-in unit CLG there is a failure or disturbance

situation other than MAIN CLOCK FAILURE (alarm number 2029).

Supplementary information fields

1 CLG wired alarm type

22 phase-locked loop adjustment alarm 23 clock input 0 is missing

24 clock input 1 is missing 25 clock input 2 is missing 26 forced control set 2 00

Instructions

If the adjustment alarm lamp LD1 of the phase-locked loop is on, adjust the phase-locked loop. If the lamp is on after the

adjustment, replace the CLG, and set the unit which gave the alarm into state TE and start up the wired alarm test program with the command UDU.

Cancelling

This is a diagnosis report, it is not cancelled.

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31 (205) 3745 UNSPECIFIED CLG FAILURE

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14

3746 HWALCO COMMUNICATION

FAILURE

Meaning

The Hardware Alarm Collection Program Block (HWALCO) has failed to send, within two time supervision periods, a reply message to the diagnostic program, or the reply sent was incorrect.

Supplementary information fields

1 00 2 00

Instructions

Reset the unit that is to be tested and run again the diagnostic program for wired alarms.

Cancelling

This is a diagnosis report, it is not cancelled.

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33 (205) 3746 HWALCO COMMUNICATION FAILURE

(34)

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15

3747 AAL FAILURE

Meaning

An AAL plug-in unit of the OMU is faulty.

Supplementary information fields

1 00 2 00

Instructions

Restart the wired alarm diagnostic program: UDU:OMU:WAT;. Replace the AAL plug-in unit indicated by the diagnosis report and start up the wired alarm diagnostic program with the command UDU:OMU:WAT;. If the failure was removed, set the OMU into state WO, otherwise, fill in a Problem Report.

Cancelling

This is a diagnosis report, it is not cancelled.

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35 (205) 3747 AAL FAILURE

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3748 PLUG-IN UNIT MISSING

Meaning

A plug-in unit is missing in the subrack of the tested unit.

Supplementary information fields

1 0000

2 number of record in HWTABL file

Instructions

Insert the missing plug-in unit in the subrack indirectly indicated by a supplementary information field.

Restart the wired alarm diagnostic program with the command UDU.

Cancelling

This is a diagnosis report, it is not cancelled.

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37 (205) 3748 PLUG-IN UNIT MISSING

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17

3749 HARDWARE CONFIGURATION

MISMATCH

Meaning

The diagnostic program is unable to obtain from the equipment database data on one or more plug-in units, or the search fails outright.

Supplementary information fields

1 00 2 00

Instructions

Use the EQADMI MML program (command WT) to check if there are any supernumerary plug-in units in the subrack. Restart the unit with the USU command. Start a total diagnosis, using the UDU command. If the fault persists, fill in a Problem Report.

Cancelling

This is a diagnosis report, it is not cancelled.

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39 (205) 3749 HARDWARE CONFIGURATION MISMATCH

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18

3750 HARDWARE CONFIGURATION

MISMATCH

Meaning

The diagnostic program is unable to obtain from the equipment database data on one or more plug-in units, or the search fails outright.

Supplementary information fields

1 00 2 00

Instructions

Use the EQADMI MML program (command WT) to check if there are any supernumerary plug-in units in the subrack. Restart the unit with the USU command. Start a total diagnosis, using the UDU command. If the fault persists, fill in a Problem Report.

Cancelling

This is a diagnosis report, it is not cancelled.

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41 (205) 3750 HARDWARE CONFIGURATION MISMATCH

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19

3751 PLUG-IN UNIT MISSING

Meaning

A plug-in unit is missing in the subrack.

Supplementary information fields

1 record number in the HWTABL file (upper part) 2 record number in the HWTABL file (lower part)

Instructions

Insert the plug-in unit in its place.

Cancelling

This is a diagnosis report, it is not cancelled.

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43 (205) 3751 PLUG-IN UNIT MISSING

(44)

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20

3752 UNIT TESTING PREVENTED - UNIT

NOT IN TEST STATE SET BY SYSTEM

Meaning

Diagnostic program cannot test a functional unit because its working state has not been changed to test state by the recovery system.

Supplementary information fields

Instructions

No special instructions.

Cancelling

This is a diagnostic report, it is not cancelled.

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45 (205) 3752 UNIT TESTING PREVENTED - UNIT NOT IN TEST STATE SET BY SYSTEM

(46)

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21

3761 DIFFERENCE BETWEEN MEMORY

SPACE AND THE EQUIPMENT

DATABASE DATA

Meaning

The size of the memory space obtained in the RAM test from the

equipment database is inconsistent with the actual size of the memory.

Supplementary information fields

1 address where fault was detected (upper word) 2 address where fault was detected (lower word)

Instructions

Check whether the memory space given in the equipment list corresponds to the actually existing memory space (EQADMI MML command WTI). If not, correct the error in the list and then restart the unit with the USU command. Finally start the RAM partial diagnosis (again), using the UDU command.

Cancelling

This is a diagnosis report, it is not cancelled.

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47 (205) 3761 DIFFERENCE BETWEEN MEMORY SPACE AND THE EQUIPMENT DATABASE DATA

(48)

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22

3763 PARITY ERROR IN RAM UNIT

Meaning

In the RAM test, a parity error caused by a RAM plug-in unit has been detected.

Supplementary information fields

1 index of the RAM plug-in unit suspected faulty 2 lower word of memory address suspected faulty

Instructions

Restart the RAM partial diagnosis with the command UDU. If the parity error is repeated, replace the RAM plug-in units and the CPU plug-in unit one by one, and, after the replacing, restart the RAM partial diagnosis.

Cancelling

This is a diagnosis report, it is not cancelled.

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49 (205) 3763 PARITY ERROR IN RAM UNIT

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23

3764 FAILURE IN I/O SPACE

Meaning

In the SYSB bus test, a failure has been detected in the I/O space. There is an extra plug-in unit in the I/O space, an addressing failure in a plug-in unit of the I/O space, or the

unit's I/O address data does not correspond to the equipment database.

Supplementary information fields

1 address in which the failure was detected 2 00

Instructions

Check the contents of the equipment database with the EQADMI MML program (command WT). Check if there are any extra plug-in units in the subrack. Replace the plug-in units on the SYSB bus one by one (you can output the plug-in units with the UDI command), and after having replaced each plug-in

unit, start up the SYSB partial diagnosis with the UDU command.

Cancelling

This is a diagnosis report, it is not cancelled.

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51 (205) 3764 FAILURE IN I/O SPACE

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24

3765 FAILURE IN CPU SELF

ACKNOWLEDGEMENT

Meaning

In the CPU test, a failure situation has been detected. The CPXXX plug-in unit is faulty, or there is an addressing failure in a plug-in unit of the I/O space.

Supplementary information fields

1 00 2 00

Instructions

Replace the AAL, AAL-S, AFS-S, BEXT, CP386, DMADI, DMASI, MBIF-T, RAM1M, SERO, SWCOP, SWIF, SWTST, and TAPI plug-in units one by one and after the replacing, start up the DMC partial diagnosis with the command UDU.

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53 (205) 3765 FAILURE IN CPU SELF ACKNOWLEDGEMENT

(54)

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25

3766 TG IN MARKER OR PCM ACCUSED

Meaning

The SWCL picking logic test has been executed in the SSW network. The tone generator or an internal PCM circuit may be faulty.

Supplementary information fields

1 00 2 00

Instructions

First replace the plug-in units mentioned in the plug-in unit list one by one and execute the SMI partial test of the SSU. If the failure is repeated, replace the tone generator. If the

replacement does not help, an internal PCM circuit is faulty.

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26

3767 ET OR PCM ACCUSED

Meaning

The diagnostic program of the serial-parallel converter line receivers has detected that the frame alignment signal coming from the exchange terminal is erroneous. The fault is in the serial-parallel converter (S/P), exchange terminal (ET), or PCM circuit coming from the exchange terminal. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.

Supplementary information fields

1 number of the PCM circuit suspected faulty 2 00

Instructions

Action Note ---START o !

+---o 1 1. Was alarm number 3725 also received? ! ! a: yes

o a o b b: no ! !

o 2 ! 2. See the instructions given in ! ! the alarm instructions. +---!

! !

+---o 3 3. Was the alarm eliminated? ! ! a: yes o a o b b: no ! ! dn9813063 Issue 7-0 en # Nokia Corporation

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o ! END !

o 4 4. On the basis of the supplementary ! information field, check from ! which trunk circuit ET or remote ! subscriber stage ET the incorrect ! frame alignment signal is coming. ! Repair the unit or PCM circuit ! in question.

o END

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27

3768 MFCU OR PCM ACCUSED

Meaning

The diagnostic program of the serial-parallel converter line receivers has detected that the control/identification word coming from the MFC unit is erroneous. The fault is in the serial-parallel converter (S/P), MFC unit (MFCU), or PCM circuit coming from the MFC unit. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.

Supplementary information fields

1 number of the PCM circuit suspected faulty 2 00

Instructions

Action Note ---START o !

+---o 1 1. Was alarm number 3725 also received? ! ! a: yes

o a o b b: no ! !

o 2 ! 2. See the instructions given in 3725 ! ! in Diagnosis Reports.

+---! ! !

+---o 3 3. Was the alarm eliminated? ! ! a: yes o a o b b: no ! ! dn9813063 Issue 7-0 en # Nokia Corporation

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o ! END !

o 4 4. On the basis of the supplementary ! information field, check which ! MFC device is faulty.

! Repair the unit or PCM circuit ! in question.

o END

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3769 PBRU OR PCM ACCUSED

Meaning

The diagnostic program of the serial-to-parallel converter line receivers has detected that the identification word coming from the Push Button Receiver Unit (PBRU) is erroneous.

The fault is in the serial-to-parallel converter, in the PBRU or in the PCM circuit coming from the PBRU.

A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.

Supplementary information fields

1 number of the PCM circuit suspected faulty 2 00

Instructions

Action Note ---START o !

+---o 1 1. Was alarm number 3725 also received? ! ! a: yes

o a o b b: no ! !

o 2 ! 2. See the instructions given in 3725 ! ! in the document Diagnosis

+---! Reports. !

!

+---o 3 3. Was the alarm eliminated? ! ! a: yes o a o b b: no ! ! dn9813063 Issue 7-0 en # Nokia Corporation

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o ! END !

o 4 4. On the basis of the supplementary ! information field, check

! which PBR device is faulty. ! Repair the unit or PCM circuit ! in question.

! o END

Cancelling

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29

3770 AONU OR PCM ACCUSED

Meaning

The test program of the serial-to-parallel converter line receivers has detected that the control/identification word coming from the AON unit is erroneous or that the multifrequency character is a constant character. The fault is in the serial-to-parallel converter, in the AON unit (AONU), or in the PCM circuit coming from the AON unit. A list of plug-in units suspected faulty is usually also printed

out in connection with this diagnosis.

Supplementary information fields

1 number of the PCM circuit suspected faulty 2 number of the PCM circuit suspected faulty

(00 no significance)

Instructions

Action Note ---START o !

+---o 1 1. Was alarm number 3725 also received? ! ! a: yes

o a o b b: no ! !

o 2 ! 2. See the instructions given in 3725 ! ! in the document Diagnosis Reports. +---!

! !

+---o 3 3. Was the alarm eliminated? ! ! a: yes

o a o b b: no

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! ! o ! END !

o 4 4. On the basis of the supplementary ! information field, check

! which AON unit is faulty. ! Repair the unit or PCM circuit ! in question.

o END

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30

3771 SUB OR PCM ACCUSED

Meaning

The diagnostic program of the serial-to-parallel converter line receivers has detected that the constant signal sent by the tone generator in time slot T0 coming from the subscriber module is erroneous. The fault is in the serial-to-parallel

converter, in the subscriber module (SUB), or in the PCM circuit coming from the subscriber module. A list of plug-in units suspected

faulty is usually also printed out in connection with this diagnosis.

Supplementary information fields

1 number of the PCM circuit suspected faulty 2 00

Instructions

Action Note ---START o !

+---o 1 1. Was alarm number 3725 also received? ! ! a: yes

o a o b b: no ! !

o 2 ! 2. See the instructions given in 3725 ! ! in the document Diagnosis Reports. +---!

! !

+---o 3 3. Was the alarm eliminated? ! ! a: yes

o a o b b: no

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! ! o ! END !

o 4 4. On the basis of the supplementary ! information field, check

! which subscriber module is faulty ! and repair the unit or

! PCM circuit in question. ! ! ! ! ! o END

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31

3772 CNFC OR PCM ACCUSED

Meaning

The diagnostic program of the serial-parallel converter line receivers has detected that the signal coming from the conference circuit is erroneous. The fault is in the

serial-parallel converter (S/P), conference circuit (CNFC), or PCM circuit coming from the conference circuit. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.

Supplementary information fields

1 number of the PCM circuit suspected faulty 2 00

Instructions

Action Note ---START o !

+---o 1 1. Was alarm number 3725 also received? ! ! a: yes

o a o b b: no ! !

o 2 ! 2. See the instructions given in ! ! the alarm instructions

+---! ! !

+---o 3 3. Was the alarm eliminated? ! ! a: yes o a o b b: no ! ! dn9813063 Issue 7-0 en # Nokia Corporation

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o ! END !

o 4 4. On the basis of the supplementary ! information field, check

! which conference circuit is faulty. ! Repair the unit and PCM circuit ! in question.

o END

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32

3773 SWI PCM ACCUSED

Meaning

The diagnostic program of the serial-parallel converter line receivers has detected that the signal sent by the tone

generator (TG) in the internal call link is erroneous. The fault is in the serial-parallel converter (S/P), parallel-serial converter (P/S_0) (line transmitters), or PCM circuit of the internal call link. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.

Supplementary information fields

1 number of the PCM circuit suspected faulty 2 00

Instructions

Action Note ---START o !

+---o 1 1. Was alarm number 3725 also received? ! ! a: yes

o a o b b: no ! !

o 2 ! 2. See the instructions given in 3725 ! ! in Diagnosis Reports.

+---! ! !

+---o 3 3. Was the alarm eliminated? ! ! a: yes

o a o b b: no

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! ! o ! END !

o 4 4. On the basis of the supplementary ! information field, check

! which internal call link is faulty ! and repair the PCM circuit

! in question. o

END

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33

3774 SSW PCM ACCUSED

Meaning

The diagnostic program of the serial-parallel converter line receivers has detected that the signal sent by the tone generator (TG) in the PCM circuit of the SSW network is

erroneous. The fault is in the serial-parallel converter (S/P), parallel-serial converter of the SSW (P/S_0) (line

transmitters), or PCM circuit of the SSW network. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.

Supplementary information fields

1 number of the PCM circuit suspected faulty 2 00

Instructions

Action Note ---START o !

+---o 1 1. Was alarm number 3725 also received? ! ! a: yes

o a o b b: no ! !

! !

o 2 ! 2. See the instructions given in 3725 ! ! in Diagnosis Reports.

+---! ! !

+---o 3 3. Was the alarm eliminated? ! ! a: yes

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o a o b b: no ! !

o ! END !

o 4 4. On the basis of the supplementary ! information field, check which ! PCM circuit in the subscriber stage ! switch is faulty and repair

! the PCM circuit in question. o

END

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34

3775 GSW PCM ACCUSED

Meaning

The diagnostic program of the serial-parallel converter line receivers has detected that the signal sent by the tone generator (TG) in the PCM circuit of the GSW network is erroneous. The fault is in the serial-parallel converter (S/P), parallel-serial converters of the GSW (P/S) (line transmitters), or PCM circuit of the GSW network. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.

Supplementary information fields

1 number of the PCM circuit suspected faulty 2 00

Instructions

Action Note ---START o !

+---o 1 1. Was alarm number 3725 also received? ! ! a: yes

o a o b b: no ! !

o 2 ! 2. See the instructions given in ! ! the alarm instructions. +---!

! !

+---o 3 3. Was the alarm eliminated? ! ! a: yes

o a o b b: no

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! ! o ! END !

o 4 4. On the basis of the supplementary ! information field, check which ! PCM circuit in the group switch is ! faulty and repair the

o PCM circuit in question. END

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3776 LSU OR PCM ACCUSED

Meaning

The diagnostic program of the serial-parallel converter line receivers has detected that the multiframe alignment signal coming from the line signalling unit is erroneous. The fault is in the serial-parallel converter (S/P), line signalling

unit (LSU), or PCM circuit coming from the line signalling unit. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.

Supplementary information fields

1 number of the PCM circuit suspected faulty 2 00

Instructions

Action Note ---START o !

+---o 1 1. Was alarm number 3725 also received? ! ! a: yes

o a o b b: no ! !

o 2 ! 2. See the instructions given in ! ! the alarm instructions. +---!

! !

+---o 3 3. Was the alarm eliminated? ! ! a: yes o a o b b: no ! ! dn9813063 Issue 7-0 en # Nokia Corporation

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o ! END !

o 4 4. On the basis of the supplementary ! information field, check which ! LSU or LSA is faulty. Repair the ! unit or PCM circuit in question. o

END

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36

3777 DISTURBANCE ON LSU PCM

Meaning

The diagnostic program of the serial-parallel converter line receivers has first detected that the multiframe alignment signal coming from the line signalling unit is erroneous or missing, but it has received a correct multiframe alignment signal having made a new attempt. The line signal may be missing for a while also during normal operation, but the fault may be in the serial-parallel converter (S/P), line signalling unit (LSU), or PCM circuit coming from the line signalling unit. A list of plug-in units suspected faulty is usually also printed out in connection with this diagnosis.

Supplementary information fields

1 number of the PCM circuit suspected faulty 2 00

Instructions

Action Note ---START o !

o 1 1. Restart the SPLRT partial UDU:M,X:SPLRT; ! diagnosis. UDU:CAC,X:SPLRT; !

+---o 2 2. Does the alarm recur? ! ! a: yes o a o b b: no ! ! o ! END ! dn9813063 Issue 7-0 en # Nokia Corporation

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77 (205) 3777 DISTURBANCE ON LSU PCM

(78)

!

+---o 3 3. Was alarm number 3725 also ! ! received?

o a o b a: yes ! ! b: no ! !

o 4 ! 4. See the instructions given in ! ! the alarm instructions. ! !

! ! +---! !

+---o 5 5. Was the alarm eliminated? ! ! a: yes o a o b b: no ! ! o ! END ! !

o 6 6. On basis of the supplementary ! information field, check which LSU ! or LSA is faulty. Repair the unit ! or PCM circuit in question. !

o END

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37

3778 DIFFERENCE BETWEEN MUFILE

AND PIPCMI FILES

Meaning

The number of AS7 plug-in units is not the same in the MUFILE and PIPCMI files.

Supplementary information fields

1 00 2 00

Instructions

Check the files. Restart the test after a possible modification.

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79 (205) 3778 DIFFERENCE BETWEEN MUFILE AND PIPCMI FILES

(80)

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38

3780 ADDRESSING FAILURE IN

MEMORY SPACE

Meaning

In the RAM test, an addressing failure has been detected. A CPU (RAM), ASS, AS7, LSP or RAM64M plug-in unit does not identify its own address, identifies an incorrect address, is faulty, or the memory configuration file (MUFILE) does not correspond to the configuration.

Supplementary information fields

1 address in which the failure was detected (upper word) 2 address in which the failure was detected (lower word)

Instructions

Check the MUFILE file. Replace the CPU (RAM), AS7, ASS, LSP and RAM64M plug-in units one by one, and after the replacing, restart the RAM partial diagnosis with the command UDU.

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81 (205) 3780 ADDRESSING FAILURE IN MEMORY SPACE

(82)

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39

3782 DMA TRANSFER FAILURE

Meaning

The EDISKD program block of the STU has detected a DMASI plug-in unit of the STU to be faulty.

The plug-in unit detected faulty is located in the active STU.

Supplementary information fields

1 error message 2 00

Instructions

Make a switchover with the MML command USC. Restart the diagnostics of WDS. If the error is eliminated, change the DMASI plug-in unit in the passive STU that has the same index as that of the WDS being tested. Set the passive STU into state SP and make a switchover with the MML command USC. Start the diagnostics of the WDS. If the error is eliminated, set the WDS into state WO-BU. If the error still persists, check the cabling of the DMASI plug-in unit and that the plug-in unit is properly placed.

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83 (205) 3782 DMA TRANSFER FAILURE

(84)

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3784 BUSY PCM LINES

Meaning

The diagnostic program of the serial-parallel converter line receivers has been executed, but part of the PCM circuits have not been tested because of the load situation of the exchange.

Supplementary information fields

1 number of the PCM circuit suspected faulty 2 number of the PCM circuit suspected faulty

(00= no significance)

Instructions

If you wish to test all possible PCM circuits, you will have to wait for a period with less traffic. Otherwise no action is required.

Cancelling

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85 (205) 3784 BUSY PCM LINES

(86)

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3787 BLOCKED PCM LINES

Meaning

The diagnostic program of the serial-parallel converter line receivers has been executed, but part of the PCM circuits have not been tested because they were blocked from hunting during the test.

Supplementary information fields

1 number of the PCM circuit suspected faulty 2 number of the PCM circuit suspected faulty

(00= no significance)

Instructions

If you wish to test all possible PCM circuits, release the blocked circuits for hunting and run the test again. Release all GSW, SSW, and CNFC PCM circuits for hunting. Otherwise no action is required.

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87 (205) 3787 BLOCKED PCM LINES

(88)

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42

3790 MSG BUS FAILURE

Meaning

The response test of a computer unit has detected a malfunction in the operation of the message bus.

Supplementary information fields

1 additional diagnosis

01 response message of the unit is correct on the active message bus, distorted on the reserve bus

02 response message of the unit is correct on the active message bus, no response on the reserve bus

03 response message of the unit is distorted on the active message bus, the reserve bus is in SEPARATED state 04 response message of the unit is distorted on the active

message bus, correct on the reserve message bus

05 response message of the unit is distorted both on the active and reserve message buses

06 response message of the unit is distorted on the active message bus, no response on the reserve bus

07 response message of the unit is correct on the reserve message bus, no response on the active bus

08 response message of the unit is distorted on the reserve message bus, no response on the active bus

09 after unit restart, response message is distorted on the active message bus

10 after unit restart, response message is distorted on the reserve message bus, no response on the active bus

2 index of the MBIF_T plug-in unit suspected faulty

Instructions

No action required.

Cancelling

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89 (205) 3790 MSG BUS FAILURE

(90)

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43

3791 NO RESPONSE BEFORE RESET

Meaning

The computer unit does not respond unless restarted.

Supplementary information fields

1 additional diagnosis

01 active unit responds correctly after unit restart 02 passive unit responds correctly after unit restart,

active unit does not respond 2 00

Instructions

No action required.

Cancelling

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91 (205) 3791 NO RESPONSE BEFORE RESET

(92)

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44

3792 PCM FILE READ ERROR

Meaning

The function of the diagnostic program has been interrupted because of a read error in the PCM Configuration File (PCMCON).

Supplementary information fields

1 error message returned by the library program located in the HWILIB library

2 00

Instructions

Action Note ---START o !

+---o 1 1. Check the exchange configuration

! ! with the EQADMI MML program. WTI o a o b a: in order

! ! b: out of order ! !

! !

! o 2 2. Repair the exchange configuration ! ! data with the EQADMI MML. WT ! !

+-->o 3 3. Restart the partial diagnosis UDU:M,X:SPLRT; ! (line receiver test as example) UDU:CAC,X:SPLRT;

! UDU:SSU,X,X:SPLRT;

+---o 4 4. Did the alarm recur? ! ! a: yes o b o a b: no ! ! o ! dn9813063 Issue 7-0 en # Nokia Corporation

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END ! !

+---o 5 5. Check the condition of the ! ! central memory units. o a o b a: in order

! ! b: out of order ! !

! !

! o 6 6. Repair central memory units. ! !

+-->o 7 7. Restart the partial diagnosis. UDU:M,X:SPLRT; ! (line receiver test as example) UDU:CAC,X:SPLRT;

! UDU:SSU,X,X:SPLRT;

+---o 8 8. Did the alarm recur? ! ! a: yes o b o a b: no ! ! o ! END ! !

o 9 9. Fill in a Problem Report. !

o END

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45

3795 CONNECT ERROR IN SP LINE

RECEIVER TEST

Meaning

The diagnostic program of the serial-parallel converter line receivers is interrupted because the making of test connections has not succeeded. (SWICOP has answered with an error

acknowledgement.)

Supplementary information fields

1 00 2 00

Instructions

Action Note ---START o !

o 1 1. Observe other incoming alarms. USU:M,X; ! If the setting up of connections USU:CAC,X; ! is not successful in any of USU:SSU,X,X; ! the computers, restart the

! computer in question. !

!

o 2 2. Restart the SPLRT partial UDU:M,X:SPLRT; ! diagnosis. UDU:CAC,X:SPLRT;

! UDU:SSU,X,X:SPLRT;

+---o 3 3. Did the alarm recur? ! ! a: yes o b o a b: no ! ! dn9813063 Issue 7-0 en # Nokia Corporation

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(96)

o ! END ! !

o 4 4. Fill in a Problem Report. !

o END

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46

3798 UNKNOWN ERROR IN SP LINE

RECEIVER TEST

Meaning

The test of serial-parallel converter line receivers has been completed, but the exact specification of the fault has failed. The value in the error counters is logically impossible, for example several simultaneous faults, hardware is missing in the PCM circuits defined for use in the unit identifier file, or there is a fault in the additional wiring or cabling.

Supplementary information fields

1 00 2 00

Instructions

Action Note ---START o !

o 1 1. Restart the SPLRT partial UDU:M,X:SPLRT; ! diagnosis. UDU:CAC,X,SPLRT;

! UDU:SSU,X,X:SPLRT;

+---o 2 2. Did the alarm recur? ! ! a: yes

o b o a b: no ! !

o ! 3. Check the cabling and additional END ! wiring of the switching network.

o 3 Check that the PCM circuit data in ! the PCMCON file corresponds to the ! exchange configuration, and that all

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! the hardware is in place and in working ! condition. Make necessary repairs. !

!

o 4 4. Restart the SPLRT partial command as in ! diagnosis. item 1

!

+---o 5 5. Did the alarm recur? ! ! a: yes

o b o a b: no ! !

o ! 6. Replace one S/P plug-in unit command as in END ! at a time and restart the SPLRT item 1

+-->o 6 partial diagnosis after each ! ! replacement. Put each plug-in unit ! ! that proves to be in order back ! ! into place.

! !

+---o 7 7. Continue replacing until all plug-! in units have been replaced or until a o b a more precise diagnosis is obtained.

! a: plug-in units still to be replaced ! b: all plug-in units have been replaced. !

+---o 8 8. Has a more precise diagnosis been ! ! obtained?

! a o b a: yes ! ! b: no ! !

o 9 ! 9. Follow the new instructions. ! !

o o 10 10. Fill in a Problem Report. END !

o END

Cancelling

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47

3799 MESSAGE BUS FAILURE

Meaning

A failure has been detected in the operation of the message bus.

Supplementary information fields

1 error code

01 message reception of one plug-in unit fails 02 message sending of one plug-in unit fails

03 message reception and message sending of one plug-in unit fails

04 message reception of more than one plug-in unit fails 05 message sending of more than one plug-in unit fails 06 message reception and message sending of more than one

plug-in unit fails

07 message sending of all plug-in units fails 08 message reception of all plug-in units fails 09 all message sending and message reception fails 10 unit identifies wrong message bus address 11 other failure affecting message sending

when testing group addresses, the detected faults produce the above error codes plus 020H (21 ... 31) 2 message bus address

Instructions

The fault is either in the MBIF (-X) plug-in unit at the message bus address indicated in supplementary information field 2, or in the message bus itself. Replace the faulty plug-in unit and rerun the test to make sure the fault has been eliminated.

Cancelling

This is a diagnosis report, it is not cancelled.

dn9813063 Issue 7-0 en

# Nokia Corporation

Nokia Proprietary and Confidential

99 (205) 3799 MESSAGE BUS FAILURE

(100)

100 (205) # Nokia Corporation

Nokia Proprietary and Confidential

dn9813063 Issue 7-0 en Diagnosis Reports (3700-3999)

(101)

48

3800 TIME OUT IN TEST PROGRAM

Meaning

The diagnostic program does not receive a reply to the message it has sent, which results in a time-out.

Supplementary information fields

1 message bus address 2 family identifier

Instructions

Restart the program block of the computer (supplementary information fields 2 and 1 respectively), if this can be done without interfering with the function of the exchange.

Cancelling

This is a diagnosis report, it is not cancelled.

dn9813063 Issue 7-0 en

# Nokia Corporation

Nokia Proprietary and Confidential

101 (205) 3800 TIME OUT IN TEST PROGRAM

(102)

102 (205) # Nokia Corporation

Nokia Proprietary and Confidential

dn9813063 Issue 7-0 en Diagnosis Reports (3700-3999)

(103)

49

3801 OTHER WO-EX UNIT NOT

AVAILABLE

Meaning

No other unit in the WO working state is available in the test connection elementary test of a signalling unit.

Supplementary information fields

1 00 2 00

Instructions

If the other signalling unit is in the BL, TE, or SE state, set the unit in the WO state. Otherwise wait for some time and restart the diagnostic program with the command UDU.

Cancelling

This is a diagnosis report, it is not cancelled.

dn9813063 Issue 7-0 en

# Nokia Corporation

Nokia Proprietary and Confidential

103 (205) 3801 OTHER WO-EX UNIT NOT AVAILABLE

(104)

104 (205) # Nokia Corporation

Nokia Proprietary and Confidential

dn9813063 Issue 7-0 en Diagnosis Reports (3700-3999)

References

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