180 Via Verde Suite 200, San Dimas, CA 91773 ● Ph 800.925.1525 ● Fax 909.859.2050 ● www.crmls.org
Welcome to California Regional MLS
Dear Valued Customer,
California Regional MLS (CRMLS) would like to take this opportunity to welcome and congratulate you on joining the Downey Association of REALTORS®. We are pleased to introduce ourselves as your Multiple Listing Service (MLS) provider and want to take this opportunity to share some valuable information about California Regional MLS and the MLS Platform your Association has chosen.
California Regional MLS is the nation’s largest Multiple Listing Service, providing products and services to over 70,000 subscribers from 33 REALTOR® Associations. California Regional MLS, located at 180 Via Verde, Suite 200 in San Dimas, California, provides access to listing data throughout the State of California. California Regional MLS has been a regional MLS for over 30 years and is dedicated to making a REAL difference in the day-to-day business of Real Estate
Professionals. For more information on California Regional MLS, contact communications@crmls.org. California Regional MLS offers outstanding customer service and provides full support for your
Association’s MLS Platform as well as the vast array of products and service needed to ensure your place as a successful Real Estate Professional in today’s competitive market. Our MLS experts are available seven days a week, and can be reached by phone at (800) 925-1525 or (909) 859-2040. Our support hours are Monday through Friday from 8:30 a.m. to 9:00 p.m. and Saturday and Sunday from 10:00 a.m. to 3:00 p.m.
The CRMLS Matrix Platform (www.crmls.org) is one of your most powerful tools. Let us help you get started. To familiarize yourself with the CRMLS Matrix Platform and the vast array of products and services you receive as part of your membership, California Regional MLS offers a variety of FREE training classes. For a calendar of available training classes, go to http://www.crmls.org/training. We Wish You Great Success!
Art Carter
Chief Executive Officer California Regional MLS
180 Via Verde Suite 200, San Dimas, CA 91773 ● Ph 800.925.1525 ● Fax 909.859.2050 ● www.crmls.org
CRMLS Matrix — Built for Speed
Breathtaking Performance
Dependable Proven
Technology
Access from Any Internet
Connection
The CRMLS Matrix Platform is one of the industry’s leading MLS platforms designed around the philosophy of providing you with a wealth of broker and agent-driven features and split-second access to the information you need no matter where you are.
Here’s some of the advanced features that will help you better assist your buyers
and sellers:
• Multi-device and multi-browser compatibility gives you the flexibility to access listing data and history from any Internet connection.
• Advanced e-mail options give you full control over the way that automatic e-mails are sent to each of your individual clients.
• Integrated CMA Wizard lets you quickly create and customize CMA presentations and reports tailored to each individual client.
• Enhanced mapping capabilities with Zip Code, Parcel, City, Congressional District, MLS Area, and School District overlays help you visualize information on every map throughout the CRMLS Matrix Platform.
• Powerful contact management features allow you to keep in touch with your clients and track their listing preferences.
• Route planning tools automatically create point-to-point driving directions between multiple properties.
180 Via Verde Suite 200, San Dimas, CA 91773 ● Ph 800.925.1525 ● Fax 909.859.2050 ● www.crmls.org
CRMLS Matrix and Tempo
The CRMLS Matrix and Tempo Platforms serve as a portal for adding, maintaining, and searching for listings. Both platforms feature secure access through Clareity SCOUT for SafeMLS, which allows seamless authentication to the MLS platform and other California Regional MLS products.
Realist 2
Retrieve public property records, title information, comparable sales, neighborhood profiles, and foreclosure information.
Realist ValueMap
Create automated estimates using public property data and current CRMLS listing data. You can also frame Realist Value Map on your website for clients to generate automated property estimates.
Smart Desk (formerly rDesk)
Gives real estate professionals a personalized portal with access to vital real estate business, marketing, and productivity tools.
Smart Docs (formerly DocCentral)
Digitize, store, and share your documents in a safe and secure document storage environment that’s completely integrated with Smart Fax for seamless access and efficiency.
Smart Fax
Electronic toll free fax solution with full Smart Docs integration for seamless access and efficiency.
MongoFax
Fax documents directly to any email address using your existing fax machine.
Mobile MLS Access
Access all CRMLS listing data directly from your mobile device.
WyldFyre7™
Download CRMLS listings to your computer to brand, display, and print listing data to fit your needs.
Global Listing Exchange
Allows you to list and search for properties for sale in the global real estate market. You can also include this information on your website and offer referral services.
Cloud CMA
Online report generator that uses MLS data and listing photos to help you easily create incredible reports in the office and on the go.
Homes Connect
An all-in-one solution for marketing, social prospecting, and brand advertising.
Realtors Property Resource ™ (RPR)
Provides Brokers and Agents with tools to help enhance their efficiency in today’s marketplace.
Fannie Mae Short Sale Assistance Desk
Assists real estate professionals with post-offer issues that arise during the short sale process.
Internet Data Exchange (IDX)
Frame or download California Regional MLS listings for display on your website.
Immobel
Break the language barrier by allowing property listings to be viewed on agents’ websites in one or more of the following languages: English, Spanish, Portuguese, Italian, French, German, Polish, Russian, Chinese (modern and traditional), Japanese, Korean, and Vietnamese.
ListingBook
Connect with clients through an integrated platform for client management, sales productivity, and direct marketing.
Point2
Allows Real Estate Brokers and Agents to syndicate their listings to over 300 of Point2’s syndication partner websites.
ListHub
Allows Real Estate Brokers to syndicate their listings to over 900 of ListHub’s syndication partner websites.
Goomzee
Provides potential home buyers with property information on their mobile phone with Goomzee’s text message marketing solutions.
Continuing Education
Receive up to two hours of continuing education credits for select training classes.
Live Classroom Training
Free hands-on or lecture-style trainings taught at your local Association/Board of REALTORS®, your broker’s office, or CRMLS.
CRMLS Webinar Training
Free online training classes with a live instructor.
Online Training Resources
Free online training videos and manuals to help you get the most out of CRMLS’ products.
Customer Service
Our MLS experts are available seven days a week, and can be reached by phone at (800) 925-1525 or (909) 859-2040 and on the web at www.crmls.org. Our customer service hours are Monday through Friday from 8:30 a.m. to 9:00 p.m. and Saturday and Sunday from 10:00 a.m. to 3:00 p.m.
Follow California Regional MLS
www.facebook.com/crmls www.twitter.com/crmlsnews
Scan the QR Code to check out our video.
180 Via Verde Suite 200, San Dimas, CA 91773 • Ph 800.925.1525 • Fax 909.859.2050 • www.crmls.org Smart Desk features relevant, high-quality yet easy to use
marketing tools to help engage and nurture your contacts and leads.
• Helps you manage your daily communications with your clients through a wealth of productivity
and marketing tools
• Integrates vital business tools into a single, personalized real estate dashboard
• Create professional listing flyers in a few easy steps • Create automatic follow-up email marketing campaigns • Generate neighborhood and school statistical reports
that brand you as the neighborhood expert
• Stay informed with real estate, local and national news and weather reports
• Offers a widget dashboard for a quick snapshot of your business
• Manage your schedule and events calendar
Smart Desk
180 Via Verde Suite 200, San Dimas, CA 91773 • Ph 800.925.1525 • Fax 909.859.2050 • www.crmls.org YOUR BUSINESS MOVES FAST –
and so should your information. With every opportunity comes a stack of paperwork that can slow you down. Now you can cut through the paperwork and view, share, track and manage your documents digitally in real time from anywhere, 24/7. It’s fast and easy with Smart Doc’s.
With Smart Doc’s customizable checklist feature, you can see at a glance which documents have been received and which are missing, and/or create to-do lists of tasks that need to be completed.
Paperwork.
Simplified.
Document management made simple
Smart Docs
Document Center.
180 Via Verde Suite 200, San Dimas, CA 91773 • Ph 800.925.1525 • Fax 909.859.2050 • www.crmls.org Smart CRM (Client Relationship Manager) routes, stores, organizes and manages your contacts and leads to nurture and maximize conversion of contacts to clients. Market to prospects with powerful email drip campaigns and flyers containing the latest market trends and statistics. Seamlessly integrated with your website, Smart CRM’s open architecture enables easy integration with your other tools.
• Accepts leads from your Smart Sites and IDX.
• Manages contacts so you can close and retain more business. • Offers easy-to-create professional listing flyers.
• Features highly configurable lead routing and management (for Brokers).
• Includes customizable intranet (for Brokers) and much more! • Access via your computer or smartphone.
Stores and
Manages
Contacts.
A dynamic solution for today’s real estate professional
Dashboard Snapshot with Calendar, New Leads and Action Plan Report.
Full Dashboard with Contacts Selected.
Contact Summary.
180 Via Verde Suite 200, San Dimas, CA 91773 • Ph 800.925.1525 • Fax 909.859.2050 • www.crmls.org
Unsurpassed
IDX Search.
Smart IDX lets you search in Aerial View to see streets and nearby amenities.
Smart IDX feeds information
directly from MLSs to provide the most timely data to
consumers – giving them more reasons to visit often . . . and become a client.
Features include:
• Interactive map search with rooftop accuracy
• Forced lead capture with visitor registration, instant email notifications, contact forms and auto-responders • The ability to engage visitors with over 100 points of
interest and WalkScores®
• Driving directions with your contact information • Detailed property information
• Personalized branding on all MLS listings • Neighborhood statistics, including schools,
housing, people and much more!
Expert by Design
Bird’s Eye View feature lets you see the actual property from above.
