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71 65 52 21 14 66 62 38 28 13 0 25 50 75 100 Internet TV Radio Newspapers Magazines 68 67 42 30 24 23 16 15 4 63 69 45 22 21 24 13 8 5 0 25 50 75 100 portable PC smartphone stationary PC TV device traditional mobile phone

tablet smart TV game console e-reader 85 76 55 87 75 65 0 25 50 75 100 TOTAL TV+WEB WEB+WEB 77 64 72 61 0 20 40 60 80 100

Research Online, Purchase On/Off-line

(6)
(7)
(8)
(9)
(10)
(11)
(12)
(13)
(14)
(15)
(16)
(17)
(18)

0

1

2

3

4

5

0

5

10

15

20

25

0

1

2

3

4

5

0

5

10

15

20

25

internet

radio

TV

(Y) Average number of hours per typical day

(X) Average number of days per month

magazines

newspapers

Poland

C/SEE

(19)

71 65 52 21 14 17 16 15 32 27 7 5 8 18 25 5 4 10 15 18 11 16 13 17

0

25

50

75

100

internet

traditional TV

traditional radio

traditional newspapers

traditional magazines

(20)

internet traditional TV traditional radio traditional newspapers traditional magazines

A few times a day 46 32 27 7 6

Daily or almost daily 25 33 25 14 8

A few times a week 14 13 12 18 13

Once a week 3 3 3 15 14

A few times a month 5 3 5 12 14

Once a month 2 2 3 7 11

Less often 5 3 10 15 18

Hard to say 0 0 0 1 1

Never - 11 16 13 17

(21)

71 65 52 21 14 66 62 38 28 13

0

25

50

75

100

internet

traditional TV

traditional radio

print newspapers

print magazines

Poland

C/SEE

(22)

0

20

40

60

80

100

internet

traditional TV

traditional radio

traditional newspapers

traditional magazines

> 5 hrs

4-5 hrs

3-4 hrs

2-3 hrs

(23)

internet traditional TV traditional radio traditional newspapers traditional magazines

More than 5 hours 25 13 13 2 2

4-5 Hours 12 7 5 1 1

3-4 Hours 12 12 5 1 1

2-3 Hours 15 20 8 2 2

1-2 Hours 16 22 13 8 8

30 minutes-1 Hour 10 11 14 20 17

Less than 30 minutes 5 11 23 43 42

Hard to say 6 5 19 24 28

(24)

0

10

20

30

40

50

07:00

-9:00

9:00 -

12:00

12:00 -

16:00

16:00 -

19:00

19:00 -

24:00

24:00 -

07:00

(25)

0

10

20

30

40

50

07:00

-9:00

9:00 -

12:00

12:00 -

16:00

16:00 -

19:00

19:00 -

24:00

24:00 -

07:00

Poland

C/SEE

(26)

0

10

20

30

40

50

07:00

-9:00

9:00 -

12:00

12:00 -

16:00

16:00 -

19:00

19:00 -

24:00

24:00 -

07:00

Poland

C/SEE

(27)

(28)

0

2

4

6

8

10

12

14

16

18

0

20

40

60

80

0

2

4

6

8

10

12

14

16

0

20

40

60

80

portable PC

stationary PC

tablet

(Y) Average number of days per month spent online

(X) Penetration of devices

smartTV

traditional mobile phone

Poland

C/SEE

smartphone

game console

(29)

68 67 42 30 24 23 16 15 4 63 69 45 22 21 24 13 8 5

0

25

50

75

100

portable PC

smartphone

stationary PC

TV device*

traditional mobile phone

tablet

smart TV

game console

e-reader

(30)

77 68 67 51 44 38 21

0

25

50

75

100

portable PC

smartphone

stationary PC

trad. mobile phone

tablet

smart TV

game console

(31)

stationary PC portable PC trad. mob. phone smartphone tablet smart TV game console

A few times a day 42 50 38 53 25 19 11

Daily or almost daily 26 27 13 15 20 20 11

A few times a week 17 14 4 9 22 15 15

Once a week 3 2 1 2 8 7 8

A few times a month 4 2 2 3 10 7 15

Once a month 3 1 2 2 4 3 8

Less often 3 1 7 5 6 14 15

Hard to say 0 0 2 0 0 1 0

(32)

77 68 67 51 44 38 21 73 75 70 43 54 42 19

0

25

50

75

100

portable PC

smartphone

stationary PC

traditional mobile phone

tablet

smartTV

game console

(33)
(34)

85 76 55 87 75 65

0

25

50

75

100

TOTAL

TV + internet

internet in a few devices

(35)

MS1. MS2. MS3: traditional

mobile phone smartphoneMS3: PC (any)MS3: MS3:tablet smart TVMS3:

A few times a day 19 13 12 20 19 14 9

Daily or almost daily 23 12 9 16 21 15 11

A few times a week 17 10 4 12 12 15 7

Once a week 4 4 0 3 3 6 3

A few times a month 5 4 2 6 5 7 4

Once a month 2 1 1 3 3 3 2

Less often 9 11 8 9 7 14 15

Hard to say 0 0 0 0 0 0 0

(36)

42 38 36 28 24 23 22 15 13 13 12 6 0 20 40 60

checking, answering e-mails browsing websites, surfing using social networking services visiting program website job, school related activities searching info about people on TV playing games online searching a product seen on TV reading comments on social media messaging online (SMS) checking TV critics about the program sharing comments on social media

(37)
(38)

33 31 29 27 28 22 26 21 22 24 25 20 21 21 18 12 5 0 20 40 60 80 100 120 140

searching web pages using e-mail reading articles on portals watching video job, education related

using maps, locations reading about brands using social networks listening to music online banking online buying online using communicators visiting forums, blogs using price comparison sites playing games writing blogs, reviews investing online

(39)

80 75 69 67 64 63 60 56 53 52 50 50 49 48 43 29 13 0 20 40 60 80 100

searching web pages using e-mail reading articles on portals job, education related

watching video reading about brands buying online banking online using maps, locations listening to music online using price comparison sites using social networks visiting forums, blogs using communicators playing games writing blogs, reviews investing online

(40)

86 84 77 74 71 70 67 64 62 62 61 60 60 58 43 35 15 0 20 40 60 80 100

searching web pages using e-mail reading articles on portals watching video job, education related

reading about brands buying online banking online using social networks listening to music online visiting forums, blogs using communicators using maps, locations using price comparison sites playing games writing blogs, reviews investing online

(41)

41 40 35 34 31 30 24 23 23 22 21 19 18 14 11 9 5 0 20 40 60

searching web pages using maps, locations using social networks using e-mail listening to music online reading articles on portals job, education related

watching video reading about brands playing games using communicators visiting forums, blogs banking online using price comparison sites buying online writing blogs, reviews investing online

(42)

45 36 31 31 30 27 26 26 25 22 20 20 17 14 14 9 3 0 20 40 60

searching web pages reading articles on portals watching video using social networks using e-mail using maps, locations playing games reading about brands job, education related

using communicators visiting forums, blogs listening to music online using price comparison sites banking online buying online writing blogs, reviews investing online

(43)

social networks

e-mail communicators

(44)

video

music

(45)

location, maps reading articles visiting forums, blogs, discussion groups, opinion services writing blogs, comments, reviews job/education related searching

(46)

banking buying products or services price comparison sites reading about brands investing

(47)

COMMUNICATION

ENTERTAINMENT

PURCHASE PROCESS, FINANCES

INFORMATION • • • location banking buying checking prices reading articles visiting SM brands video music games SN e-mail communicators writing in SM investing job/edu. searching

(48)
(49)

0

10

20

30

40

50

60

70

0

20

40

60

80

(Y) Usefulness

(X) Credibility (top-2 boxes)

internet

friends, family

TV

advertising

expert, specialist

brand's info

newspapers

magazines

radio

(50)

65 51 42 38 21 21 21 20 19 73 50 32 18 12 17 8 19 18

0

25

50

75

100

internet

friends, family

TV

advertising

print - magazines

print - newspapers

radio

brand's info

expert, specialist

Poland

C/SEE

(51)

69 59 50 47 36 36 29 25 18 70 62 49 53 35 33 27 31 24

0

25

50

75

100

friends, family

expert, specialist

brand's info

internet

print - magazines

print - newspapers

radio

TV

advertising

Poland

C/SEE

(52)

30 25 13 11 7 7 7 4 4 38 34 37 36 28 29 23 21 14 14 20 26 27 33 32 35 37 35 4 6 8 9 10 10 11 14 17 5 6 7 7 9 8 8 11 18 8 9 10 10 14 14 16 13 12

0

20

40

60

80

100

friends, family

expert, specialist

brand's info

internet

print - newspapers

print - magazines

radio

TV

advertising

(53)

68 44 41 33 26 72 50 40 28 35

0

25

50

75

100

private talks

TV

press

radio

outdoor

55 55

0

25

50

75

100

internet

Poland

C/SEE

(54)

32 23 19 19 17 15 12 7 6 22 22 18 9 23 21 18 9 8

0

10

20

30

40

graphic advertising on websites*

e-mail advertising

video advertising*

pop-up windows*

links in search engines

presence of brands in SNS*

links in articles

advertising in apps*

mobile advertising

Poland

C/SEE

50

48

(55)

36 36 25 25 24 20 19 14 10 39 28 30 17 22 26 20 8 15

0

10

20

30

40

50

internet shops

forums, opinion services

web pages of brands

portals

price comparison sites

social networking services

specialist www sites

auctions

blogs, video-blogs

(56)

27 37 42 33 43 33 30 34 30 31 32 33 30 31 31 31 15 10 8 11 8 13 12 11 9 6 4 6 5 6 9 7 11 8 8 9 8 10 10 9 8 7 5 8 6 8 8 8

0

20

40

60

80

100

planning purchase

looking for new products, services

looking for information, opinions

choosing an offer, a product

finding the best price

finding the best supplier

shopping

sharing opinion

(57)

57 68 75 67 72 64 61 66 54 69 71 67 70 63 58 61

0

20

40

60

80

100

planning purchase

looking for new products, services

looking for information, opinions

choosing an offer, a product

finding the best price

finding the best supplier

shopping

sharing opinion

(58)

(59)

77

64

72

61

0

20

40

60

80 100

Research Online, Purchase

On/Off-line

Purchase Online

(e-commerce)

(60)

32 25 25 21 18 15 14 13 13 12 11 11 8 8 7 7 7

0

10

20

30

40

clothing books telecom hygiene electronics tourism pharmacy automotive food parenting home repair finances sport subscriptions software AV records

Poland

C/SEE

(61)

28 21 19 15 14 11 11 10 9 7 7 7 6 6 6 6 4

0

10

20

30

clothing books telecom hygiene electronics automotive parenting tourism pharmacy home subscriptions food sport repair finances software AV records

Poland

C/SEE

(62)

60 60 57 53 52 51 47 46 46 43 40 39 37 34 30 27 23 0 20 40 60 80 software books electronics tourism telecom parenting clothing automotive AV records home sport repair hygiene finances pharmacy subscriptions food

(63)

51 51 46 43 40 39 38 38 33 29 28 27 26 26 23 19 12 0 20 40 60 software books parenting electronics clothing telecom automotive tourism sport AV records home subscriptions hygiene finances repair pharmacy food

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