2015 Training Directory

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“I recently participated in the WALGA AIIMS Awareness eLearning module so that I could enhance my knowledge base about AIIMS. I found the course to be very informative and user friendly. The assessments at the end of each unit reinforced the content that had been covered and were very straightforward. I would certainly recommend this and the other WALGA Emergency Management courses to local government staff who may have an interest in Emergency Management or who may be required to assist the local government authority prepare and recover if the worst was to occur.”

“My motivation was to acquire the tools, skills and knowledge that would enable me to be the best could possibly be, so as to better serve our residents. The Diploma of Local Government (Elected Member) offers subjects which are pertinent to performance like change management, roles and responsibilities, along with sustainability issues such as asset and risk management.”

“Thanks WALGA for a great and informative workshop. It is refreshing to attend a training course when the presenter has an obvious passion for what they are doing.”

“WALGA’s eLearning Site Licences are a great low cost option for multiple clients that require training. The quizzes and training tools make it easy for employees to navigate their way through the eLearning course.”

“Thanks so much for helping us to arrange for Andrea Burns to run her media training down here in Busselton. She was such a breath of fresh air. We all enjoyed the day and felt that we all got a great deal from the session. I would recommend her course to anyone.”

WELCOME

What our Local Government Participants say

Ricky Burges

Chief Executive Officer, WALGA

With over 45 training courses designed by Local Government sector experts, WALGA Training specialise in the delivery of Elected Member and Officer training and are committed to the development and performance improvement of our members.

Our training opportunities embrace a blend of face-to-face and online learning, with interactive classes that offer a great networking opportunity for those involved in the Local Government sector.

I am particularly proud of WALGA’s Emergency Management training suite which was the State winner of the not-for-profit section in the 2014 National Resilience Awards.

A Message from the CEO

With our award winning training and a team of dedicated Local Government sector experts, we are confident that we can tailor and adapt all of our programs to suit the unique requirements of the Local Government sector.

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Specialised Training

Emergency Management Training

Working in Emergency Management...32

AIIMS Awareness...32

Participate in Local Government Emergency Management Preparation...33

Manage Recovery Activities for Local Government...33

Local Recovery Coordinator...34

Award Winning...34

Local Government Emergency Management Pathway...35

Procurement Training Managing Contracts in Local Government...36

Planning and Specification Development...36

Evaluation, Supplier Selection and Contract Establishment...37

Contractor WHS Management...37

Procurement Training for Local Government...38

Procurement Services...38

Certificate IV in Government (Procurement and Contracting)...39

Child Car Restraint Training Child Car Restraints - An Introduction...40

Type 1 Child Car Restraint Fitting...40

RoadWise Program...41

ROMAN II Training RAMM Training Modules...42-43 Training Options...44

Meet the Team...45

WALGA Training Website...46

Find Us...47

A Message from the CEO...2

What our Participants say...2

Contents & General Information...3

2015 Training Calendar...4-5 Elected Member Pathway...6

Elected Member Training Understanding Local Government...8

Serving on Council...8

Decision Making at a Governing Board Level...9

Meeting Procedures and Debating...9

Effective Community Leadership...10

Strategy and Risk Management...10

Policy Development...11

Land Use Planning...11

Sustainable Asset Management...12

CEO Performance Appraisals...12

Manage Conflict...13

Professionally Speaking...13

Understanding Financial Reports and Budgets...14

Country Training for Regional Councillors...14

Diploma of Local Government (Elected Member)...15

eLearning Training eLearning Overview...16

List of Available Courses...16

Site Licence Pick n’ Mix...17-18 Officer Training Governance Introduction to Local Government...20

Making Local Laws...20

Local Government Act - The Essentials...21

Local Government Act - Advanced...21

Policy Development and Procedure Writing...22

Accounts Payable for Local Government...22

Accounts Receivable for Local Government...23

Financial Management Fundamentals...23

Rates in Local Government - Clerical...24

Rates in Local Government - Debt Collection...24

Personal Development and Professional Skills Award Interpretation for Payroll Officers...25

Managing Employee Performance...25

Preparing Agendas and Minutes in Local Government...26

Effective Letter and Report Writing in Local Government...26

Customer Service and Complaints Handling...27

Presenting with Confidence...27

Introduction to Supervision - Part 1...28

Introduction to Supervision - Part 2...28

Workplace Change: Surviving and Thriving...29

Leading Organisational Change...29

General Information

Number of days

before the course Substitution allowed Tranfer fee Cancellationfee More than 5 working

days Yes No fee* No Fee 2-5 working days Yes No fee* 20% of

course fee Less than 2 full Yes No fee* 100% of

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2015 TRAINING CALENDAR

Legend

eLearning Training

WALGA Training provide a suite of online training courses that give

Elected Members and Officers access to the latest training in an

accessible format. To view the most up-to-date list of online training

visit walgatraining.com.au today!

eLearning Site Licence

Selected eLearning courses are available to be purchased as an

annual site licence. WALGA Training will send your Local Government

DVDs so that your Elected Members and Officers can complete their

training with no registration required at a great price.

Nationally Recognised Training

WALGA Training offer a range of training courses that are accredited

and can lead to a nationally recognised qualification. For more

information on accredited training please visit training.gov.au.

Bayley and Associates

Bayley & Associates is an expert provider of quality training for

Government specialists in procurement, project management and

financial management. WALGA Training has partnered with Bayley

and Associates to offer our members the Certificate IV in Government

(Procurement and Contracting) qualification.

ArcBlue

ArcBlue have been at the forefront of the purchasing profession for

over 30 years, developing many of the leading concepts, techniques

and processes which underpin effective supply management, and has

a team of respected consultants with industry knowledge and

experience. WALGA Training has partnered with ArcBlue to offer our

members high quality procurement and contract management

training.

Contact Details

ph: 08 9213 2089

fax: 08 9213 2077

To Register

To register, please download a course registration form from

walgatraining.com.au and send it to [email protected] where

one of our friendly staff will promptly process your request.

email: [email protected]

web: walgatraining.com.au

Understanding Local Government

Serving on Council

Decision Making at a Governing Board Level

Meeting Procedures and Debating

Effective Community Leadership

Strategy and Risk Management

Elected Member

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Policy Development

Land Use Planning

Sustainable Asset Management

CEO Performance Appraisals

Manage Conflict

Professionally Speaking

Understanding Financial Reports and Budgets

8

Available Online Only

3

18

4

16

4

19

5

17

23

11

14

7

20

12

15

8

20

23

29

21

24

30

9

30

1

31

10

2

7

11

5

8

23

6

30

8

27

23

30

10 Award Interpretation for Payroll Officers

Managing Employee Performance

Preparing Agendas and Minutes in Local Government

Effective Letter and Report Writing in Local Government

Customer Service and Complaints Handling

Officer

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Presenting with Confidence

Introduction to Supervision - Part 1

Introduction to Supervision - Part 2

Workplace Change: Surviving and Thriving

Accounts Payable for Local Government

Accounts Receivable for Local Government

Financial Management Fundamentals

Introduction to Local Government

Local Government Act - The Essentials

Local Government Act - Advanced

Policy Development and Procedure Writing

Rates in Local Government - Clerical

Rates in Local Government - Debt Collection

Personal Development and Professional Skills

Making Local Laws

Governance

Available Online Only Available Online Only

20

16

15

1

16

22

19

17

23

20

30

29

4

27

3

28 9-10

29-30

7-8

4-5

9-10

16

20

21

29

17

5

9 23-24

11-12

6-7

14-15

17-18

16-17

16

17

18

6

7

8

6

7

8

19

20

10

11

15

16 Emergency Management

Procurement and Contract Management

Working in Emergency Management

AIIMS Awareness

Participate in Local Government Emergency

Management Preparation

Manage Recovery Activities for Local Government

Child Car Restraints - An Introduction

Specialised

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Certificate IV in Government

(Procurement and Contracting)

Local Recovery Coordinator

See page 42 for more information

Child Car Restraint

ROMAN II

Child Car Restraint Fitting (Type 1 Fitter)

RAMM Software

17

25

6

5

18

26

7

6

18 Procurement Training for Local Government

10-11

11-12

3-4

23-24

Managing Contracts in Local Government

Planning and Specification Development

3

4

5

6

4

5

23

24 27-31

8

9

10

11

12

13

14

20

21

22

5

7

9 Evaluation, Supplier Selection

and Contract Establishment

4 Contractor WHS Management

6

8

10

29

28

27

26

25

24

23

22

42

40

39

38

37

36

34

33

32

32 1-2

26

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Legend

eLearning Training

WALGA Training provide a suite of online training courses that give

Elected Members and Officers access to the latest training in an

accessible format. To view the most up-to-date list of online training

visit walgatraining.com.au today!

eLearning Site Licence

Selected eLearning courses are available to be purchased as an

annual site licence. WALGA Training will send your Local Government

DVDs so that your Elected Members and Officers can complete their

training with no registration required at a great price.

Nationally Recognised Training

WALGA Training offer a range of training courses that are accredited

and can lead to a nationally recognised qualification. For more

Bayley and Associates

Bayley & Associates is an expert provider of quality training for

Government specialists in procurement, project management and

financial management. WALGA Training has partnered with Bayley

and Associates to offer our members the Certificate IV in Government

(Procurement and Contracting) qualification.

ArcBlue

ArcBlue have been at the forefront of the purchasing profession for

over 30 years, developing many of the leading concepts, techniques

and processes which underpin effective supply management, and has

a team of respected consultants with industry knowledge and

experience. WALGA Training has partnered with ArcBlue to offer our

members high quality procurement and contract management

Understanding Local Government

Serving on Council

Decision Making at a Governing Board Level

Meeting Procedures and Debating

Effective Community Leadership

Strategy and Risk Management

Elected Member

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Policy Development

Land Use Planning

Sustainable Asset Management

CEO Performance Appraisals

Manage Conflict

Professionally Speaking

Understanding Financial Reports and Budgets

8

3

18

4

16

4

19

5

17

23

11

14

7

20

12

15

8

20

23

29

21

24

30

9

30

1

31

10

2

7

11

5

8

23

6

30

8

27

23

30

10 Award Interpretation for Payroll Officers

Managing Employee Performance

Preparing Agendas and Minutes in Local Government

Effective Letter and Report Writing in Local Government

Customer Service and Complaints Handling

Officer

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Presenting with Confidence

Accounts Payable for Local Government

Accounts Receivable for Local Government

Financial Management Fundamentals

Introduction to Local Government

Local Government Act - The Essentials

Local Government Act - Advanced

Policy Development and Procedure Writing

Rates in Local Government - Clerical

Rates in Local Government - Debt Collection

Personal Development and Professional Skills

Making Local Laws

Governance

Available Online Only Available Online Only

20

16

15

1

16

22

19

17

23

20

30

29

4

27

3

28

29

17

5

9 23-24

11-12

6-7

14-15

17-18

16-17

16

17

18

6

7

8

6

7

8

19

20

10

11

15

16 Emergency Management

Procurement and Contract Management

Working in Emergency Management

AIIMS Awareness

Participate in Local Government Emergency

Management Preparation

Manage Recovery Activities for Local Government

Child Car Restraints - An Introduction

Specialised

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Certificate IV in Government

(Procurement and Contracting)

Local Recovery Coordinator

Child Car Restraint

ROMAN II

Child Car Restraint Fitting (Type 1 Fitter)

RAMM Software

17

25

6

5

18

26

7

6

18 Procurement Training for Local Government

10-11

11-12

3-4

23-24

Managing Contracts in Local Government

Planning and Specification Development

3

4

5

6

4

5

23

24 27-31

8

9

10

11

12

13

14

20

21

22

5

7

9 Evaluation, Supplier Selection

and Contract Establishment

4 Contractor WHS Management

6

8

10

27

26

25

24

23

22

42

40

39

38

37

36

34

33

32

32 1-2

26

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Do your Elected Members require training and you don’t know where to start?

We have you covered with our

Elected Member Learning and Development Pathway

ELECTED MEMBER PATHWAY

Understanding Local Government is an online course that explains the basics of what it means to be a Councillor. It is a great place to start for newly Elected Members. For more information on this course please turn to page 8. The Elected Member Skill Set comprises two days of training that builds upon the learning in Understanding Local

Government: Serving on Council and Decision Making at a Governing Board Level. For more information on these

two courses please turn to page 8&9. Upon completion a Statement of Attainment will be issued which can then be utilised towards completion of the Diploma of Local Government (Elected Member).

The Diploma of Local Government (Elected Member) covers areas that directly relate to the roles and responsibilities of Elected Members and will provide a nationally recognised qualification specifically for Councillors, Mayors and Presidents. For more information on the Diploma please turn to page 15.

Step One Fundamentals Step Two

Elected Member Skill Set

Step Three

Diploma of Local Government (Elected Member)

Elected Member Learning and Development Pathway

Serving on

Council

Governing Board Level

Decision Making at a

Elected Member

Skill Set

Diploma of

Local Government

(Elected Member)

CEO Performance

Appraisals

Land Use

Planning

Manage

Conﬂict

Strategy and

Risk Management

Development

Policy

Meeting Procedures

and Debating

Sustainable Asset

Management

Effective Community

Leadership

Step Three

Step Two

Understanding

Local Government

Fundamentals

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CITY OF SOUTH PERTH - COUNCIL MEETING

Overview

JAN - DEC 2015

WALGA’s Elected Member professional development courses have been designed to provide the essential knowledge and skills to support Councillors to perform their role as defined in the Local Government Act 1995.

With a range of flexible courses to choose from, including a qualification specifically developed to meet the needs of Elected Members in Western Australia, there are a variety of ways to maintain and develop your professional capabilities.

Please proceed through the following pages for pricing and availability.

For the most up-to-date information on these courses and more visit our website walgatraining.com.au.

Elected Member Training

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ELECTED MEMBER TRAINING

Relationship to Competency Standards

LGAGENE501A - Undertake councillor roles and responsibilities LGAGENE503 - Perform the role of an elected member Program Overview:

Understanding Local Government is an online introductory course

designed to provide newly Elected Members with relevant information that will assist them in their transition from private citizen to Councillor. It also serves as a refresher course for those Councillors wanting to update their skills and knowledge.

This course provides an overview of the roles and responsibilities of Elected Members, the Local Government environment and protocols and procedures affecting the way Local Governments operate.

Who Will Benefit:

Suitable for both newly elected and returning Elected Members who would like to refresh their knowledge and understanding of their role within Local Government.

Learning Outcomes:

As a result of completing this program, participants should be able to: ü know how Local Government fits into the structure of

government in Australia;

ü distinguish between the strategic role of the Council and the Administration;

ü understand the legislative environment of Local Governments; and

ü participate confidently in Council and committee meetings. Duration:

Self-paced (approx. 2 hours online) Dates:

Available continuously online Course Fees:

$195.00 (+GST)

Understanding Local Government

Program Overview:

Serving on Council is designed to give Elected Members the confidence

to perform their role on Council. This course has been specifically developed to address the unique needs of Elected Members in leading and supporting their communities whilst acting within the processes and procedures imposed on Local Government in general and, more specifically, at the governing body level.

The course provides an overview of the roles and responsibilities of Elected Members, the Local Government environment and Council operating procedures. It recognises both internal and external influences on Councillors and the necessity for them to perform their role in a due diligence environment.

Who Will Benefit:

Learning Outcomes:

As a result of completing this program, participants should be able to understand the:

ü legislation and regulations within which Councils must operate;

ü role of Elected Members and senior management in leading and supporting their communities;

ü expectations on Councillors to act in a ‘Board-like’ manner as the governing body; and

ü processes involved in contributing successfully to Council and committee meetings.

Duration:

9:00am - 4:30pm (8:45am registration) or Self-paced (approx. 2 hours online) Dates:

3 February, 18 May, 4 August, 16 November or available continuously online Course Fees:

$450.00 Face to Face or $195.00 Online (GST exempt)

Additional fee applies for assessment, see page 15

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Relationship to Competency Standards

LGAGENE302A - Contribute to effective decision making Program Overview:

Decision Making at a Governing Board Level is designed to allow

Councillors to look in-depth at the decision-making processes and capabilities required by those who have been elected to serve their communities within Local Government.

The course examines the separate but complementary roles and functions of those involved at the decision making levels of Local Government and why we depend on people to make the system work and not the other way around. Participation in this course provides insights into what it means to operate at the highest levels in Local Government that are not covered in any other units.

Who Will Benefit:

Learning Outcomes:

As a result of completing this program, participants should have improved, Local Government focused:

ü questioning and listening skills; ü lateral thinking;

ü decision making processes;

ü knowledge of legislation affecting Councils; and ü responsibilities that are conferred upon Councillors

to act responsibly and ethically. Duration:

9:00am - 4:30pm (8:45am registration) or Self-paced (approx. 2 hours online)

Dates:

4 February, 19 May, 5 August, 17 November or available continuously online Course Fees:

$450.00 Face to Face or $195.00 Online (GST exempt)

Decision Making at a Governing Board Level

Program Overview:

Meeting Procedures and Debating is specifically designed for both

experienced and newly Elected Members who wish to enhance their meeting skills.

Concentrating on knowledge of meeting procedures and high level debating techniques, this course is a practical tool kit for those who attend Council and committee meetings as Members or Presiding Members.

Who Will Benefit:

Suitable for Elected Members who would like to increase their knowledge and understanding of their role within Local Government.

Learning Outcomes:

As a result of completing this program, participants should be able to: ü critically read the Agenda and evaluate Officer reports;

ü use knowledge of meeting procedures to move, second or foreshadow motions, use correct amendment rules where appropriate and take the right of reply;

ü correctly use procedural motions and how to effectively raise ‘points of order’;

ü demonstrate chairmanship skills within legal and ethical requirements; and

ü recognise the importance of checking and confirming the minutes.

Duration:

9:00am - 4:30pm (8:45am registration) Dates:

23 February, 11 June, 14 September, 7 December Course Fees:

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Relationship to Competency Standards

LGAGENE502A - Provide leadership within the council and community

ELECTED MEMBER TRAINING

Relationship to Competency Standards

BSBMGT616A - Develop and implement strategic plans Program Overview:

Effective Community Leadership principally explores the personal

attributes needed by Elected Members to perform their role in Local Government. The course introduces leadership concepts and the behaviours required of Elected Members in their role as leaders of Council and prominent leaders in the community.

Topics covered within the course include the commitments of an Elected Member, how to interact within the community, skills to think strategically, ethics, leadership styles and how to articulate vision. Who Will Benefit:

Learning Outcomes:

As a result of completing this program, participants should be able to: ü perform at a high level as an Elected Member;

ü provide leadership to Council and community groups; ü provide a positive image of Council; and

ü initiate and support development programs. Duration:

20 February, 12 June, 15 September, 8 December Course Fees:

$450.00 (GST exempt)

Additional fees applies for assessment, see page 15

Effective Community Leadership

Program Overview:

Strategy and Risk Management uses existing legislation as its basis to

explore the way in which Local Governments are required to plan for the future. Legislation establishes links between planning objectives, funding and reporting.

Many Local Governments adopt processes for their long term planning that go beyond the requirements of legislation. Links are explored between land use planning, policy development and major strategy documents such as asset management and infrastructure plans. Topics covered within the course include putting strategic planning in perspective, the integrated planning and reporting framework, the analysis and consultation process, and formulation and implementation of a strategic plan.

Who Will Benefit:

Learning Outcomes:

As a result of completing this program, participants should be able to understand:

ü the strategic planning process; ü integrated planning and reporting; ü analysis and consultation; and

ü formulation and implementation of a strategic plan. Duration:

20 April, 23 July, 29 October Course Fees:

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Relationship to Competency Standards

LGADMIN527A - Manage policy development Program Overview:

Policy Development outlines the process for effective policy

development needed by Elected Members to perform their role in Local Government.

Being in public life places obligations on Elected Members to understand the wider issues associated with their role so that they meet community expectations whilst operating within legislative and regulatory constraints. Major issues impacting on policy are analysed, interpreted and integrated through the development phase.

Topics covered within the course include the need for policy and the development of such to meet Council’s statutory responsibility. Through this process the course explores the development and ensuing consultative processes that needs to be undertaken with consideration to state and federal legislation.

Who Will Benefit:

Learning Outcomes:

As a result of completing this program, participants should be able to: ü identify major issues impacting on policy;

ü evaluate policy development; ü promote policy development; and ü apply and review policies. Duration:

21 April, 24 July, 30 October Course Fees:

Policy Development

Program Overview:

Land Use Planning is a function of Local Government that places one

of the greatest demands upon Elected Members and can be one of the most difficult areas to deal with. Ordinary Council meeting agendas are typically dominated by planning items and often deal with complex issues that may generate a great deal of interest and controversy within the local community.

It is important for Elected Members to have a thorough understanding of what the purpose of planning is and how the process of planning is managed in order to meet the expectations of the community.

Topics covered include an introduction to land use planning, various roles and responsibilities, types of legislation, regional planning instruments, local planning instruments and community consultation processes.

Who Will Benefit:

Learning Outcomes:

As a result of completing this program, participants should be able to: ü understand the purpose of land use planning;

ü define the role of Elected Members in land use planning; ü identify relevant legislation and understand its impact;

ü identify and understand local and regional planning instruments and issues; and

ü understand the planning and development process. Duration:

30 March, 9 July, 1 October Course Fees:

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ELECTED MEMBER TRAINING

Relationship to Competency Standards

WALGAM501A - Sustainable asset management for elected members in Local Government

Relationship to Competency Standards

BSBMGT502B - Manage people performance Program Overview:

Sustainable Asset Management has three key messages to assist

Elected Members in understanding asset management issues and improving asset management capacity within their organisations. The three key messages are understanding your stewardship responsibilities, knowing what your community can afford and the need to move from annual budgeting to long term planning.

Sustainable asset management is the combination of management, physical, financial, economic, engineering and other practices applied to physical assets with the objective of providing the required levels of service in the most cost effective manner.

Topics covered within the course include annual budgeting, budgeting constraints, long term financial planning, risk analysis, asset management plans, stewardship, community affordability and sustainable services.

Who Will Benefit:

Learning Outcomes:

As a result of completing this program, participants should be able to: ü identify the risks associated with the management of

infrastructure assets;

ü understand the life cycle costs of infrastructure asset; ü identify the revenue gap; and

ü develop a plan for financial sustainability. Duration:

Sustainable Asset Management

Program Overview:

CEO Performance Appraisals provides the skills and knowledge

required for Elected Members to manage the performance of their Chief Executive Officer.

Work allocation and the methods to review performance, reward excellence and provide feedback where there is a need for improvement are also included. This course makes the link between performance management and performance development, and reinforces both functions as a key requirement of an effective CEO.

Topics covered within the course include the legal responsibility of Elected Members to review the performance of their CEO, the process involved before and after the review, measuring achievements and setting goals.

Who Will Benefit:

Learning Outcomes:

As a result of completing this program, participants should be able to: ü allocate work;

ü assess performance; ü provide feedback; and ü manage follow up. Duration:

7 May, 11 August, 5 November Course Fees:

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Relationship to Competency Standards

BSBATSIL503C - Manage conflict Program Overview:

Manage Conflict provides the skills to manage conflict within the

Council, and between the Local Government and the community and the wider community. This course will enable Elected Members to identify common communication roadblocks, the source of conflicts within Council and develop techniques for resolving conflict situations. Topics covered within the course include understanding and respecting the difference between governance and operational matters, communication and conflict resolution ideas and the development of an action plan to implement better channels of communication.

Who Will Benefit:

Learning Outcomes:

As a result of completing this program, participants should be able to: ü assess the potential for conflict;

ü identify existing conflict;

ü consider the conflict situation; and ü carry out strategies to resolve conflict. Duration:

8 May, 23 September, 6 November Course Fees:

Manage Conflict

Program Overview:

Professionally Speaking (or how to deal with communication minefields

– everything from media interviews to hostile public meetings) is an interactive workshop specifically designed to get participants ‘battle-ready’ and offers practical techniques for handling unfamiliar public speaking situations with confidence and aplomb.

While the focus of the session is on demystifying the media and getting the best result from every media opportunity, these skills can also be effectively used in other business settings.

Who Will Benefit:

Learning Outcomes:

As a result of completing this program, participants should emerge with the essential skills and knowledge to handle a media interview / business or public meeting – especially those that are adversarial in nature.

Each participant receives individual assessment and feedback about their interview style.

Duration:

30 April, 8 August, 27 November Course Fees:

$495.00 (+GST)

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ELECTED MEMBER TRAINING

Program Overview:

Understanding Financial Reports and Budgets uses existing legislation

as its basis to explore the way in which Local Governments are required to plan for the future, develop an annual budget and monitor, review and interpret financial reports.

The course outlines the linkage between Strategic Planning, Asset Management Planning and Long Term Financial planning so participants gain an understanding of the benefits of undertaking financial forecasting and the impacts key decision making may have on the organisation’s financial bottom line.

Topics covered within the course include the legislative requirements for Local Government accounting, understanding budget documents, familiarisation with budget processes and discussing accounting terms and financial reports.

Who Will Benefit:

Learning Outcomes:

ü basic accounting principles and concepts;

ü the roles and responsibilities of Council, Councillors and the CEO; ü financial management and the strategic linkages;

ü annual budgets; and

ü financial management and reporting. Duration:

23 March, 30 June, 10 August Course Fees:

$450.00 (+GST)

Understanding Financial Reports and Budgets

DLGC and the WA Local Government Association (WALGA) are working in partnership to provide subsidised training for country Local Government Elected Members.

WALGA’s Diploma of Local Government (Elected Member) qualification will be used as a framework for the four-day program that aims to build skills and improve governance and decision-making.

Courses will include: Serving on Council; Meeting Procedures and Debating; Land Use Planning; and Strategy and Risk Management. The accredited training is being made available through the State Government’s Royalties for Regions Country Local Government Fund.

Locations and dates of this training will be coordinated with the assistance of Country Zone Representatives, with finalised dates and locations posted on our training website at walgatraining.com.au. For further information contact WALGA’s Training Coordinator on 9213 2098.

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The Diploma of Local Government (Elected Member) is the highest level of qualification that an Elected Member can obtain through WALGA (RTO 51992). It has been designed specifically to meet the needs of an Elected Member’s role in Western Australia.

The qualification contains 11 units of competency that form the nationally recognised Diploma of Local Government (Elected Member). The Diploma program has been deliberately constructed to be flexible and enables participants to complete studies via a series of tasks, projects and workplace activities which gather evidence of skills and knowledge.

The Diploma program takes a modularised approach to suit a busy work schedule. Participants can undertake courses and associated assessments in any order, which enables them to demonstrate competence as they progress through the qualification.

The 2014 Diploma of Local Government (Elected Member) recipients Cr Katrina Crute (left) and Cr Chris Mitchell (right)

with WALGA President Troy Pickard (centre).

52530WA Diploma of Local Government (Elected Member)

Structure of Qualification

Course Title Serving on Council

Decision Making at a Governing Board Level Meeting Procedures and Debating

Effective Community Leadership Strategy and Risk Management Policy Development

Land Use Planning

Sustainable Asset Management CEO Performance Appraisals Manage Conflict Duration 1 day 1 day 1 day 1 day 1 day 1 day 1 day 1 day 1 day 1 day

Relationship to Competency Standards LGAGENE501A & LGAGENE503

LGAGENE302A LGAGENE304A LGAGENE502A BSBMGT616A LGADMIN527A WALGLUP501A WALGAM501A BSBMGT502B BSBATSIL503C Price (GST exempt) $450.00 $225.00 $450.00 Qualification

Course Fee (per day)

Assessment Fee (per unit of competence)

Recognition of Prior Learning/RPL Fee (per unit of competence)

Schedule of Fees

This is an assessment process of previously unrecognised skills and knowledge that an individual has achieved outside the formal education and training system. Comparing your skills against the learning outcomes of a training program you would like to be exempted from is a good starting point when deciding to opt for an assessment only pathway.

Please contact WALGA Training to discuss your options on (08) 9213 2098 or email [email protected] for further information.

Recognition of Prior Learning

To register for this qualification, or any other of our courses, please download a course registration form from walgatraining.com.au and send it to [email protected] where one of our friendly staff will promptly process your request.

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ELEARNING TRAINING

Elected Member eLearning Courses

• Understanding Local Government • Serving on Council

• Decision Making at a Governing Board Level

Officer eLearning Courses

• Introduction to Local Government • Making Local Laws

Specialised eLearning Courses • Working in Emergency Management • AIIMS Awareness

• Child Car Restraints - An Introduction

The following are eLearning courses that are available to be enrolled in right now!

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To ensure that WALGA Members have easy access to the comprehensive range of Officer and Elected Member training programs available, WALGA Training have invested resources in developing a range of eLearning programs.

Whether you are located in a remote or regional area, or find it difficult to take time-off-work, eLearning can improve access to training for both Officers and Elected Members.

Why access eLearning?

Easy Access

By using eLearning you can give Officers and Elected Members the freedom to learn at their own convenience and at a pace that is right for them. Participants can be trained in remote locations where they have trouble getting to and from classroom training venues, and at a time suitable to their busy schedules.

Save Time

eLearning can reduce the time needed in the classroom which improves access for learners in remote and regional areas and requires less time away from their busy schedules to undertake training.

Save Money

As you aren’t using a trainer’s time, a training room or equipment, eLearning tends to be less expensive than face-to-face training. You can complete eLearning on a range of devices including PCs, Macs, tablets, iPads and smartphones.

For more information on eLearning programs, please contact [email protected] or call on (08) 9213 2033.

eLearning Overview

List of Available eLearning Courses

Any course that features this icon can be accessed online via eLearning.

SITE LICENCE PICK N’ MIX

W ALG A

ele

arning

8 9 20 32 32 40

For more information on any of these courses please contact Tim Whitehouse, eLearning Coordinator on (08) 9213 2033 or email [email protected].

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Understanding Local Government

Working in Emergency Management

Serving on Council

AIIMS Awareness

Child Car Restraints - An Introduction

Making Local Laws

Introduction to Local Government

Decision Making at a Governing Board Level

Pick your favourite eLearning Courses and get a discount!

A Site Licence from WALGA Training brings the convenience of online learning to your Local Government, without any of the technical barriers or administration costs. This means that your chosen eLearning course will be delivered directly via disc, ready for immediate deployment. The disc will contain all of the necessary content including presentations, videos, quizzes and course manuals. This makes it simple for your Local Government to deliver an unlimited amount of learning over the course of the year without needing to contact us for every enrolment.

Why utilise Site Licences?

Easy to Access

Accessing course content via a disc as opposed to online solves many issues that can plague a user’s experience. Problems associated with slow internet speeds, outdated software and user credentials are mitigated through accessing course content directly from your computer via a disc.

Save Money

Popular induction modules, such as our Introduction to Local

Government course, can become costly over the course of the year.

By purchasing a Site Licence an unlimited number of participants can access the course, potentially saving your Local Government time and money.

No Administration Required

By already having access to course content a participant can be trained at any time without having to contact WALGA directly. Once a student completes their course via the course disc, an automated email We have a range of eLearning courses online and accessible from walgatraining.com.au; all of which can be purchased as

a Site Licence. To sweeten this already affordable alternative to indvidual online enrolments, we are also offering your Local Government the opportunity to buy multiple Site Licence courses for a discounted rate. You can choose one of our pre-made options featured on the following page, or Pick n’ Mix your own!

In 2014 WALGA Training launched our highly popular Site Licence service. In 2015 we bring you our Site Licence Pick n’ Mix!

Pick n’ Mix Overview

Site Licence Information

SITE LICENCE PICK N’ MIX

New in

2015!

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At WALGA Training we encourage you to endulge in as much training as possible by rewarding you with a discount for every additional course you add to your Pick n’ Mix package. The pricing structure below outlines the different costs of Pick n’ Mix packages for the different sized Local Governments. A Local Government’s size is defined by the number of full time employees (FTE) it has at the time of purchase.

The following are Pre-made Pick n Mix packages that go together as well as crackers and cheese; salt and pepper and fish and chips.

Package Outline

This suite ensures that your newly elected and existing Councillors have the fundamental training required to effectively perform their role in a dynamic Western Australian Local Government environment.

Additional fees apply if undertaking assessments.

Elected Member Essentials Suite

This Pre-Made Pick n’ Mix Package contains:

• Understanding Local Government • Serving on Council

Package Outline

This suite contains all of the essential information required to understand the Emergency Management sector in relation to Western Australian Local Governments including an overview of Hazard Management Agencies (HMA), Combat Agencies and the Australasian Inter-service Incident Management System (AIIMS) which is an essential framework used by HMAs in emergency situations.

Emergency Management Suite

• Working in Emergency Management • AIIMS Awareness

Package Outline

This suite contains essential introductory information for both newly elected Councillors and employees of the Local Government. Each course describes the relationship between the Council and the Administration; the Local Government’s roles responsibilities and its relationship to the local community. Local Government Induction Suite

• Introduction to Local Government • Understanding Local Government No of Courses % Discount Small Council up to 50 FTE Medium Council 51-100 FTE Large Council 100+ FTE 1 0% $850 (+GST) $1750 (+GST) $2500 (+GST) 2 10% $1500 (+GST) $3150 (+GST) $4500 (+GST) 3 15% $2100 (+GST) $4450 (+GST) $6350 (+GST) 4 20% $2700 (+GST) $5600 (+GST) $8000 (+GST)

5 Contact WALGA Training for a customised quote.

Please note that the following courses contain nationally accredited units of competency and do not attract GST:

• Working in Emergency Management • Serving on Council

For exact pricing information on your chosen Pick n’ Mix Package please contact WALGA Training on 9213 2089 or email [email protected].

+

Pricing Information

Pre-made Pick n’ Mix Packages

SCORM

Compliant

WALGA Training recogise that some Local Governments may also have their own LMS systems. This is why we also have the option of providing your Local Government with SCORM 1.2 compliant files for you to upload to your LMS so you can keep track of your training records. If you would like to discuss how this system works please contact eLearning Coordinator Tim Whitehouse on (08) 9213 2033 or email [email protected].

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Overview

JAN - DEC 2015

WALGA Training offer a range of flexible courses to choose from across a broad range of sectors covering Employee Relations, Human Resources, Personal Development and Professional Skills and Governance.

All of WALGA’s courses have been tailor made for Local Government Officers in a Western Australian context. These interactive classes also offer a great networking opportunity for those involved in the Local Government sector.

Please proceed through the following pages for pricing and availability.

For the most up-to-date information on these courses and more visit our website walgatraining.com.au.

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OFFICER TRAINING

Program Overview:

Introduction to Local Government provides an overview to Local

Government and the important role it plays. The course provides underpinning knowledge about the way Local Governments are constituted, the separation of roles between the Council and the Administration and the responsibilities of working in a compliance environment.

Who Will Benefit:

Suitable for those new to Local Government and for those who want to improve their knowledge of Council governance.

Learning Outcomes:

ü the different levels of government and why they exist; ü the separation of powers and duties;

ü the role of Mayors, Presidents, Councillors and Officers; ü the impact Local Governments have on communities; ü how decisions are made on what services to provide; and ü rates and money matters in Local Government.

Duration:

$195.00 Online (+GST)

Introduction to Local Government

Program Overview:

Making Local Laws provides an entry level understanding of how

to make a Local Law. The course is structured to lead participants through the statutory process of creating an enforceable Local Law from the initial proposal to the passage through to review by the Joint Standing Committee on Delegated Legislation.

Who Will Benefit:

Suitable for those officers working in Governance roles who will be required to deal with the creation of Local Laws, especially those officers who are new to this role.

Learning Outcomes:

ü the processes involved in making a Local Law;

ü the importance of ensuring strict compliance with the statutory environment of s. 3.12; and

ü the role of the Joint Standing Committee on Delegated Legislation in the Local Law process.

Duration:

$195.00 Online (+GST)

This course is eligible for a 20% discount if your Local Government has subscribed to WALGA’s Local Law Manual service.

For more information please visit walgagovernance.com.au or contact WALGA’s Governance Team on (08) 9213 2093 or email jmcgovern@ walga.asn.au.

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Program Overview:

Local Government Act – The Essentials aims to enhance the ability of

participants to effectively contribute their own knowledge and expertise to the Local Government industry.

The course will assist Managers and Officers to ensure that they comply with their role as professional advisers under the Local Government Act and familiarises participants with the content of the Local Government Act and its objectives.

Who Will Benefit:

All Managers and Officers who need to comply with their role as professional advisers under the Local Government Act.

*previously Local Government Act - An Introduction

Learning Outcomes:

ü the roles and responsibilities in Local Government; ü the roles of Managers in meetings;

ü what the Local Government Act contains;

ü what the Local Government Act sets out to achieve; ü how to read the Local Government Act;

ü best practice; and

ü how to achieve your objectives. Duration:

29 January, 17 April, 5 June, 9 September Course Fees:

$475.00 (+GST)

Local Government Act - The Essentials

Program Overview:

Local Government Act - Advanced has been designed to enhance the

ability of participants to comply with their role as professionals under the Local Government Act.

The course discusses our legal system, how to understand and interpret Statutes and how to relate this specifically to the Local Government Act 1995. Other relevant Acts and Regulations are referred to throughout the course.

Participants will experience using research skills to monitor and assess compliance and the impact of legislation on administrative action and Council decisions. Participants will increase their knowledge and skills in order to respond to questions or provide information to Council and Councillors.

Who Will Benefit:

All Managers and Officers who need to comply with their role as professional advisers under the Local Government Act.

Learning Outcomes:

As a result of completing this program, participants will be better able to understand the way in which the Local Government Act 1995 impacts on Local Government activities through the following sessions:

ü introduction to our legal system; ü acts, Regulations and Cases; ü understanding an Act of Parliament;

ü delegation, Authorisations and Appointments; ü compliance in action;

ü governance and governing;

ü the mechanics of advice to Council and Councillors; and ü delegated power under the Act.

Duration:

23-24 February, 11-12 May, 6-7 August, 1-2 December Course Fees:

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OFFICER TRAINING

Program Overview:

Policy Development and Procedure Writing focuses on the skills needed

to write clear procedures and how to effectively establish, coordinate and promote policy development within the Local Government sector. Course content includes the need for consulting on, developing, implementing and reviewing procedures for Council. It also examines the development of policy through discussions, policy structure and its changing nature.

Who Will Benefit:

Officers who would like to further develop their skills in developing and writing policy and procedure documents.

Learning Outcomes:

As a result of completing this program, participants should be able to: ü use enhanced skills to participate in establishing the need for a

written procedure;

ü gather information and data to produce a procedures manual; ü consult and communicate with staff at the development and

implementation stages;

ü identify and resolve problems in the workplace that are caused by poor practice;

ü identify future directions in policy development; and ü monitor, evaluate and promote policy development. Duration:

14-15 April, 17-18 August, 16-17 November Course Fees:

$850.00 (+GST)

Policy Development and Procedure Writing

Program Overview:

Accounts Payable for Local Government examines the legislation,

organisational and accounting principles that apply to purchasing and payment of accounts, including taxation principles, and details the internal controls that should be in place.

The course covers in detail the initiation, verification, certification, authorisation and payment procedures, linking each back to the appropriate source documents.

Topics covered within the course include the legislative framework for accounts payable; the verification, certification and authorisation procedures; maintaining the accounts payable system; and processing payments for accounts payable.

Who Will Benefit:

Suitable for Local Government Officers whose role requires them to carry out tasks and activities involved in the processing and payment of Council accounts and other expenditure duties.

Learning Outcomes:

ü legislative framework that applies to accounts payable; ü accounting, taxation and organisational principles that apply to

the accounts payable function;

ü the use of internal controls in the initiation, verification, certification and authorisation procedures of accounts payable; ü maintaining an accounts payable system;

ü processing of payments for accounts payable; and ü reconciling and reviewing accounts payable balances. Duration:

$475.00 (+GST)

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Program Overview:

Accounts Receivable for Local Government examines the legislation,

organisational and accounting principles that apply to raising of debts and collection of monies, including taxation principles, and details the internal controls that should be in place.

The course covers in detail the initiation, certification and authorisation procedures, linking each back to the appropriate source documents. Topics covered within the course include the legislative framework for accounts receivable; the initiation, certification and authorisation procedures; maintaining the accounts receivable system; processing receipt of payments for accounts receivable; and collection procedures for outstanding debts.

Who Will Benefit:

Suitable for Local Government Officers whose role requires them to carry out tasks and activities involved in the accounts receivable and credit control functions.

Learning Outcomes:

ü legislative framework that applies to accounts receivable; ü accounting, taxation and organisational principles that apply to

the accounts receivable function;

ü the use of internal controls in the initiation, certification and authorisation procedures of accounts receivable;

ü maintaining an accounts receivable system;

ü processing receipt of payments for accounts receivable; ü reconciling and reviewing accounts receivable balances; and ü collection procedures for outstanding debts.

Duration:

$475.00 (+GST)

Accounts Receivable for Local Government

Program Overview:

Financial Management Fundamentals examines the legislation,

organisational and accounting principles that apply to Local Government accounting, including taxation principles.

The course covers the accounting process; the budget process and budget review; financial reporting responsibilities and annual financial report process.

Topics covered within the course include the legislative framework for Local Government accounting; classification of transactions; managing the accounting function; preparation of a budget; budget review process; monthly and annual financial reporting responsibilities; and preparation of annual financial report.

Who Will Benefit:

Suitable for Local Government Officers and Managers who would like to increase their knowledge of Local Government financial management, reporting and budgeting.

Learning Outcomes:

ü legislative framework that applies to Local Government accounting; ü accounting, taxation and organisational principles that apply to

the Local Government accounting function;

ü the classification of transactions in Local Government accounting; ü maintaining an accounting system including implementing

appropriate internal controls and performance of reconciliations; ü preparation of an annual budget;

ü preparation of a budget review; ü preparation of monthly financial reports;

ü end of year financial management responsibilities; and ü preparation of annual financial report.

Duration:

18 March, 8 July, 8 October

Financial Management Fundamentals

New in

2015!

New in

2015!

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OFFICER TRAINING

Program Overview:

Rates in Local Government—Clerical has been designed to provide an understanding of the roles and duties of a Rates Officer.

Participants will additionally have the opportunity to meet and make new contacts with fellow Rates Officers.

Who Will Benefit: Rates Officers.

Learning Outcomes:

As a result of completing this program, participants will gain a greater understanding of:

ü the Local Government Act;

ü the responsibilities and basic functions of a Rates Officer; ü rates and evaluations;

ü collection of rates; ü imposing penalty interest; ü elections - electoral role; and

ü resolve any existing problems you may have associated with rating in Local Government.

Duration:

9:00am - 4:30pm (8.45am registration) Dates:

10 February, 15 June, 19 October Course Fees:

$475.00 (+GST)

Rates in Local Government - Clerical

Program Overview:

Rates in Local Government - Debt Collection has been designed to

increase participants’ knowledge in debt collection alternatives. Participants will have the opportunity to discuss and apply knowledge gained to practical scenarios, resolve common problems associated with the collection of overdue rates and additionally meet and share ideas with rating colleagues.

Who Will Benefit: Rates Officers.

Learning Outcomes:

As a result of completing this program, participants will gain a greater understanding of:

ü recording of debtors accounts; ü lodging caveats;

ü payment by lessee; ü collection agents;

ü issue and service of summons; ü further legal action;

ü legal opinions - the solicitor’s role; ü ratings exemptions; and

ü electoral entitlements. Duration:

$475.00 (+GST)

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Program Overview:

Award Interpretation for Payroll Officers has been designed to provide

an understanding, and assistance in the interpretation of employee entitlements and conditions contained within the National Local Government Industry Award 2010.

This course will also cover the conditions of Local Government long service league regulations.

Who Will Benefit:

Payroll Officers and Human Resources Officers.

Learning Outcomes:

ü the key components of awards, agreements, contracts and the Fair Work Act 2009;

ü what employees should be paid for ordinary hours, overtime and weekend work;

ü the position classification structure;

ü how employee entitlements to annual leave, personal leave, sick leave, long service leave, community service leave and public holidays are calculated;

ü how the provisions of the parental leave clauses are applied; ü how rates are calculated for employees who are performing

higher duties; and

ü how employee entitlements are calculated upon termination of employment.

Duration:

$475.00 (+GST)

Award Interpretation for Payroll Officers

Program Overview:

Managing Employee Performance has been designed to provide

Managers and Supervisors with advice and guidelines on how to manage discipline and employee performance in the workplace. By understanding the framework of legislation that covers this issue, Managers and Supervisors will have a greater understanding of how to deal with performance issues and avoid costly industrial action. Who Will Benefit:

Human Resource Professionals, Managers and Supervisors.

Learning Outcomes:

As a result of completing this program participants should be able to: ü understand the legal framework;

ü identify issues and variables;

ü recognise the skills required to performance manage employees; ü identify appropriate procedures to follow; and

ü understand the importance of correct termination processes. Duration:

15 May, 1 September Course Fees: $475.00 (+GST)

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OFFICER TRAINING

Program Overview:

Preparing Agendas and Minutes in Local Government outlines the

performance outcomes, skills and knowledge required to organise meetings, make arrangements, liaise with participants and develop and distribute meeting-related documentation.

This course applies to individuals employed in a range of work environments who organise a variety of meetings. They may provide administrative support or have responsibility for these tasks in the context of a particular team, work group or project.

Who Will Benefit:

Anyone involved in organising meetings.

Learning Outcomes:

As a result of completing this program, participants should be able to: ü understand the minute taker’s role, importance and legal responsibilities;

ü prepare a notice of meeting, agenda and minutes; ü explain financial, proximity and impartiality interests; ü record motions, amendments and voting outcomes; ü identify what to include and exclude from minutes; and ü use standing orders to clarify meeting procedure. Duration:

$475.00 (+GST)

Preparing Agendas and Minutes in Local Government

Program Overview:

Effective Letter and Reporting Writing in Local Government outlines

the performance outcomes, skills and knowledge required to plan documents, draft tests, prepare final text and produce documents of some complexity.

The course applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.

Who Will Benefit:

Officers wanting to improve the quality of their documentation.

Learning Outcomes:

As a result of completing this program, participants should be able to: ü improve their writing skills;

ü write in ‘plain’ English;

ü know what to, and not to, put in reports; ü present sound arguments; and

ü write correspondence people actually want to read. Duration:

$475.00 (+GST)

2015 Training Directory

WELCOME

CONTENTS

What our Local Government Participants say

Ricky Burges

Chief Executive Officer, WALGA

A Message from the CEO

CONTENTS

General Information

2015 TRAINING CALENDAR

Legend

eLearning Training

WALGA Training provide a suite of online training courses that give

Elected Members and Officers access to the latest training in an

accessible format. To view the most up-to-date list of online training

visit walgatraining.com.au today!

eLearning Site Licence

Selected eLearning courses are available to be purchased as an

annual site licence. WALGA Training will send your Local Government

DVDs so that your Elected Members and Officers can complete their

training with no registration required at a great price.

Nationally Recognised Training

WALGA Training offer a range of training courses that are accredited

and can lead to a nationally recognised qualification. For more

information on accredited training please visit training.gov.au.

Bayley and Associates

Bayley & Associates is an expert provider of quality training for

Government specialists in procurement, project management and

financial management. WALGA Training has partnered with Bayley

and Associates to offer our members the Certificate IV in Government

(Procurement and Contracting) qualification.

ArcBlue

ArcBlue have been at the forefront of the purchasing profession for

over 30 years, developing many of the leading concepts, techniques

and processes which underpin effective supply management, and has

a team of respected consultants with industry knowledge and

experience. WALGA Training has partnered with ArcBlue to offer our

members high quality procurement and contract management

training.

Contact Details

ph: 08 9213 2089

fax: 08 9213 2077

To Register

To register, please download a course registration form from

walgatraining.com.au and send it to [email protected] where

one of our friendly staff will promptly process your request.

email: [email protected]

web: walgatraining.com.au

Understanding Local Government

Serving on Council

Decision Making at a Governing Board Level

Meeting Procedures and Debating

Effective Community Leadership

Strategy and Risk Management

Elected Member

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Policy Development

Land Use Planning

Sustainable Asset Management

CEO Performance Appraisals

Manage Conflict

Professionally Speaking

Understanding Financial Reports and Budgets

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3

18

4

16

4

19

5

17

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11

14

7

20

12

15

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