Training Program Informational Catalog

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Training Program

Informational Catalog

2015

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NOW ENROLLING

Dear Partner,

The Stride Center takes pride in partnering with you to empower the community by providing relevant workforce training that will help individuals become financially self-sufficient.

We have open enrollment throughout the year. In this document you will find information about course schedules and course descriptions along with relevant information. Our enrollment team is standing by to help assess candidates and answer any questions you may have about our program.

We hope to hear from you soon. Thank you for your partnership and we look forward to continue serving you and the community.

Truly,

Isaias Leiva

Director of Training The Stride Center

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Joshua Buckley, a resident of El Sobrante, California, was referred to The Stride Center by the Richmond department of rehabilitation on his 18th birthday. He had just completed high school. Josh embarked on a career track with Stride and quickly realized how much income potential there is in the information and communication technology field (ICT).

Josh had to overcome many personal challenges but was able to gain the confidence he needed through the curriculum Stride had to offer. In addition to taking courses at Stride Josh was offered a paid internship at Reliatech, Stride’s social venture, where computers are refurbished and distributed back into the community at low cost. This internship allowed him to get much of the hands-on experience he needed to launch his career.

The computer skills he gained at Stride allowed him to land a position as a sound and audio technician in a company in San Francisco where he worked for about seven months. With his Stride background and the industry certifications he obtained he landed a job at the Graduate Theological Union where he currently works as a Lead Help Desk / Network Technician. He earns $20.00 per hour and works full time. On a typical day Josh provides technical support to various staff members. As of February 2014 he has worked at GTU for 3 1/2 years. Josh is now 24 years old.

Josh is IC3 certified, CompTiA A+ certified, CompTiA Network+ certified, Microsoft Certified Desktop Support Technician certified. Joshua obtained his CCNA certification in May 2014.

“Stride Center helped me by giving me the knowledge I needed in the areas of technical skills, life skills and professional skills which have been key to my current success. “ Joshua Buckley — Feb 2014.

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MISSION STATEMENT

The Stride Center’s mission is to empower men and women

facing barriers to employment achieve economic

self-sufficiency.

VISION

All men and women in our community, regardless of barriers

to success will achieve economic self-sufficiency through

prosperous, vibrant, meaningful careers.

TRAINING DEPARTMENT VISION

To offer hope for a brighter future by providing quality

technical education and workforce relevant life and

professional skills in a structured environment that will

ensure success for every student in our program.

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Jobs

In the age of information, computers and the technology that make it possible for them to communicate with each other is everywhere. Jobs for those with information and communication technology skills are in every sector of the economy.

Job Title Average Salaries

PC Technician $38,000 Help Desk Technician $44,211 Desktop Support Specialist $49,093 Technical Support $51,791 Network Support $68,347 Security Analyst $83,410 Database Administrator $94,430 Network Engineer $78,389

Source: Robert Half Technology Salary Report

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CAREER TRACKS

With cloud computing and mobile devices leading the current technology environment, the Stride Center offers career tracks that form the foundation of these technologies with stackable industry certificates that lead to jobs. There are many technical positions that can be held by an individual with these skills and certifications such as: PC technician desktop support specialist, helpdesk technician, security engineer, database administrator, quality assurance tester network administrator, network engineer, security analyst and many other similar positions.

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ADMISSION REQUIREMENTS

To qualify for The Stride Center workforce development program an applicant must:

 Be 18 years of age or older.

 Be a resident of California.

 Provide proof of age, residence, and income.

 Provide proof of previous education (GED, HS Diploma or college transcripts with graduation date).

 Attend a program orientation ( Call 510-234-1300 ext.105 to make an appointment).

 Candidates will be assessed in the following areas:

 Reading level (8th grade minimum)

 Language skills

 Math

 Candidate must submit a 250 word essay to Stride describing the level of commitment to the program.

 Fill out an application at www.stridecenter.org or in person at a branch location

 If applicable, any previously earned industry certifications will be reviewed for eligibility to advance courses. ADMISSION INFORMATION

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COMPUTER LITERACY BASICS Computer Fundamentals

COURSE OVERVIEW

Certification name: IC3—Internet & Computing Core Certification issued by: Certiport (www.certiport.org)

Modules covered: Computer fundamentals, Microsoft Office applications and Internet technology Exam format: Linear and performance based

Classes start: March & September Class times: Mon-Thurs

Class Hours: 12-5pm

Class duration: 12 weeks (240 hours)

This computer fundamentals course helps candidates learn and demonstrate Internet and digital literacy through a worldwide industry standard. To become IC3 Certified, candidates must pass exams in each of the mentioned modules. This course covers the following detailed topics:

Lecture 25% In class work 50% Test Preparation 25%  Computer Hardware  Computer Software  Operating Systems  Word  Excel  PowerPoint  Networks  Email  Browsing Oakland & San Pablo

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COMPUTER TECHNICIAN A+ CERTIFICATION COURSE OVERVIEW

Certification name: CompTIA A+ Certification

Certification issued by: CompTIA (www.comptia.org)

Exam format: Linear and performance based Classes start: January & July

Class times: Mon-Friday Class Hours: 6-9pm

This course is designed for individuals seeking to launch their career in the information and telecommunication technology field. It is recommended that applicants for this course have some foundational knowledge of computer technologies and the aptitude to learn a large volume of information in a relatively short period of time. Candidates are expected to obtain the industry certification and go to work as measurement of success for this course.

This course covers the following detailed topics:

Technical Skills 75%

Life Skills 10%

Professional Skills 15%

 Troubleshooting Hardware and Software in Desktops and Laptops  Fundamentals of Networks

 Fundamentals of Security

 Troubleshooting Printers

 Installation and Configuration of Operating Systems

 Configuration of Mobile Devices

 Customer Service in ICT  Professional Practices  Life Skills in the Workplace Morning classes also

available in Oakland 9AM-12PM

Job placement

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MICROSOFT CERTIFIED PROFESSIONAL (MCP) WINDOWS 7 INSTALLATION & CONFIGURATION

COURSE OVERVIEW

Certification name: Windows 7 installation & configuration 70-680 Certification issued by: Microsoft (www.microsoft.com)

Exam format: Linear

Classes start: March & September Class times: Mon-Wed

Class Hours: 6-9pm

This course is designed for individuals seeking an ICT position in desktop support. By earning this certification candidates can prove you ability to employers in the workings of Windows 7. This certification is recognized worldwide. This certification counts toward a MCSA certification.

Lecture 40% Labs 50% Test Preparation 10%  Installing, Upgrading Windows 7  Deploying Windows 7  Configuring Hardware Applications  Configuring Network Connectivity  Maintaining Systems that Run Windows 7  Backup and Recovery

Options

Job placement assistance

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MICROSOFT CERTIFIED PROFESSIONAL (MCP) SERVER 2012 INSTALLATION & CONFIGURATION

COURSE OVERVIEW

Certification name: Server 2012 installation & configuration 70-410 Certification issued by: Microsoft (www.microsoft.com)

Exam format: Linear

Classes start: January & July Class times: Saturdays Class Hours: 12PM - 5PM

This course is designed for individuals seeking an ICT position in server administration. By earning this certification you can prove you ability to employers in the workings of Server 2012. This certification is recognized worldwide. This exam is part one of a series of three exams that test the skills and knowledge necessary to implement a core Windows Server 2012 infrastructure. This certification counts toward a MCSA certification.

Lecture 20%

Labs 70%

Test Preparation 10%

 Installing and Configuring Servers

 Configure Server Roles and Features

 Configure Hyper-V

 Deploy and Configure Core Network Services  Active Directory  Group Policy Job placement assistance

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NETWORK+ CERTIFICATION COURSE OVERVIEW

Certification name: CompTIA Network + Certification Certification issued by: CompTIA (www.comptia.org)

Exam format: Linear and performance based Classes start: January & July

Class times: Mon-Wed Class Hours: 6-9pm

This course is designed to launch your career as a network and security specialist. The topics covered here build on the skills learned in Stride’s A+ program and is the launching path for a Cisco CCNA certification. This certification leads to jobs such as Jr. Network Security Administrator and other related positions.

Lecture 40%

Labs 30%

Test prep 10%

 Media and Topologies  Protocols and Standards  Network Implementation

 Network Support  Wide area Networks  Cabling  Subnetting  Network Hardware Job placement assistance

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SECURITY+ CERTIFICATION COURSE OVERVIEW

Certification name: CompTIA Security + Certification Certification issued by: CompTIA (www.comptia.org)

Exam format: Linear and performance based Classes start: March & September

Class times: Saturdays Class Hours: 10AM— 12PM

This course and certification designates knowledgeable professionals in the field of security, one of the fastest growing fields in information technology. Candidate job roles include security architect, security engineer, security consultant/specialist, security administrator, wireless administrator among other. The U.S Department of Defense recognizes CompTIA Security+ as a requisite to work in their IT team.

Lecture 40% Labs 50% Test prep 10%  System Security  Network Infrastructure  Access Control

 Assessments and Audits  Cryptography

 Organizational Security

Job placement assistance

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CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) COURSE OVERVIEW

Certification name: Cisco CCNA Certification Certification issued by: Cisco (cisco.netacad.net)

Exam format: Linear and performance based Classes start: Feb, June, August, November Class times: Saturdays

Class Hours: 10AM— 5PM

Class duration: 28 weeks (448hours)

Knowledge of Cisco systems is a skill that will take your career to the next level of potential income. Statistics show that an entry-level network engineer can earn an average of $72,000 per year. The CCNA is the first step to getting your career headed that direction. CCNA was one of the top five certifications sought by employers in 2013. CCNA is an entry level certification for network engineers. We use state of the art equipment to allow candidates to get the hands-on they need to be confident.

This course covers the following detailed topics:  Operations of IP Data Networks

 LAN Switching Technologies

 IP Addressing (IPv4 & IPv6  Routing Technologies  Network Services  Troubleshooting WANs Job placement assistance

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Are the course transferable for college credits?

No - but we are currently articulating with community colleges to provide credits in the near future

Do you offer Web design or computer programing courses?

No

What if I cannot afford the tuition cost?

We have some scholarships available for qualifying candidates. There are other funding sources in the community that we will help candidates explore

Do I have to pay back any of the funding I get?

No

Do you have job placement assistance?

Yes

How much can I expect to earn?

Ranges from $14.00— $18.00 entry level

Is there a dress code?

Yes, business casual

How do I enroll?

Call and make an appointment or simply come see us in our headquarters in Oakland Mon-Fri 10AM—5PM

FREQUENTLY ASKED QUESTIONS

Call us to make an

appointment

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Course Certifications code

Starting Month Time commitment

ETPL Price List

Notes

Computer Literacy Basics Internet Core Module 1, 2 & 3

September &

April 12 Weeks $2995 Instructor Led

A+ PC Technician 220-801 & 220-802 January & July 22 Weeks $3995 Instructor Led

MCP—Windows 7 70-680 March &

September

11 Weeks $2995 Instructor Led MCP—Windows Server 2012 70-410 January & June 11 Weeks $2995 Instructor Led

Network+ N10-005 January & June 11 Weeks $2995 Instructor Led

Security + SYO-201, JK0-015 March & September

11 Weeks $2995 Instructor Led Cisco CCNA Certification 100-101 ICND1

200-102 ICND2

February, June & August

28 Weeks $7999 Instructor Led

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LOCATION INFORMATION MAIN BRANCH HEADQUARTERS OAKLAND 1212 Broadway Suite 400 Oakland, California. 94612 510-234-1300 ext. 105 SAN PABLO 2300 El Portal Dr. Suite C San Pablo, California. 94806

510-234-1300 ext. 105 CONCORD Monument Impact 2699 Monument Blvd Concord, California. 94520 925-682-8248 ext. 2240 BRANCH SACRAMENTO Goodwill Industries 4207 Norwood Ave Sacramento, California. 95838 1-877-285-0489 ext. 126

Fax:

510-234-1330

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Training Program Informational Catalog