Care Program Approach (Mental Health
Services)
All staff who undertake the role of Care Co-ordinator.
e-learning E-learning Three yearly
Enhanced Emergency Skills (Mental Health)
(
Junior doctors on rotation of less than 6 months undertake basic life support incorporating AED and Anaphylaxis)All Mental Health qualified in- patient nursing and medical staff
Direct Initial 2 days Update 1 day
Annual
Enhanced Emergency Skills (Community
Health Care services)
(
Junior doctors on rotation of less than 6 months undertake basic life support incorporating AED and Anaphylaxis)All qualified Acute community inpatient nurses and medical staff,
Direct Initial 1 day l 3.5 day update
Annual
Basic Life Support (Mental Health &
Community staff)
Basic Life Support
Incorporates anaphylaxis and AEDMental Health
All clinical staff, psychology, allied health professionals, social care staff, medical staff and pharmacy staff. All OT staff with the
exemption of head OT’s Front line administration staff with daily service user contact based on risk assessment.
Identified Community Health
Care Service staff plus medical staff on rotation of 6 months or less Direct Direct 3.5 hours 3.5 hours Annual Annual update included in Breakaway & Restraint training for mental health stand alone for community staff
Infection Prevention and Control (Mental Health)
To include:
Inoculation (Sharps) training
Hand hygiene
*Relevant staff, contractors and other persons, whose normal duties are directly or indirectly concerned with providing care i.e.:
Nursing staff, medical staff, occupational therapy staff, social care staff, psychologists on in-patient services, physiotherapists, and pharmacy staff. Catering staff, domestics and housekeeping staff (including external contractors) and front line administration staff (Staff who have direct service user contact i.e. reception staff based on risk assessment).
*Health and Social Care Act 2008 – Code of Practice for health and social care on the prevention and control of infections
E-learning
E -learning
Two yearly
Infection Prevention and Control (Community
Health Care services)
All community staff notidentified below
E- Learning E- Learning 2 yearly update
Infection Prevention and Control (Community
Health Care services)
All clinical staff, support, and domestic/cleaning staff, including front line administration staff who have direct service user contact. (e.g. reception staff based on risk assessment.)
E-learning
E -learning
PREVENTION & MANAGEMENT OF
VIOLENCE & AGGRESSION (Mental Health)
Breakaway Training:
anticipation, de-escalation and coping with
disturbed / violent behaviour, practical skills &
CPR update
Mental Health Community based nursing staff, psychology, allied health professionals, social care staff, medical staff and pharmacy staff. All OT staff with the
exemption of head OT’s. Front line administration staff with daily service user contact based on risk assessment. .
Direct 1 day Annual
PREVENTION & MANAGEMENT OF
VIOLENCE & AGGRESSION (Mental Health)
Conflict Avoidance :
anticipation, de-escalation and
coping with disturbed / violent behaviour,
practical skills
Mental Health Domestic staff, porters, works department staff, front line administration staff, advocates, house keepers and ward clerks.
(all staff whose work involves entering areas where service users have unrestricted access)
Direct 1 day Every 18
months
Conflict Resolution (Community Health Care
Services)
anticipation, de-escalation and coping with
disturbed / violent behaviour
All front line staff in community health care services (all staff whose work involves entering areas where service users have unrestricted access)
Direct Initial 1 day 3.5hrs update
Basic Back Care Clinical staff)
All staff in areas where client handling is uncommon / rare the service areas maintain a minimum of 2 trained key workers per service area and follow the process for safe working practice.
All staff undertaking patient handling as part of their working activity where a link worker is not based. i.e. Nursing, Physiotherapy, Occupational Therapy
Acute Community services
LINK WORKER AREAS
Forensics, Mental health, Adult community and Adult Acute inpatient admission units in Mental Health
Direct + E-learning
Direct
Local onsite direct & E-learning theory
E-Learning for clinical staff
Initial 1 day Update 3.5 Hours mental health
Initial 1 day Update 3.5 hours combining Back care & Hoisting
Ward based assessment Annual Annual Annual Annual
Basic Back Care Non patient handlers
Non clinical staff who do not provide direct care to service users High risk areas will increase the numbers of key workers to ensure safe systems of work are in place.E-learning (Part of fit for work)
Hoisting Mental Health & Acute community
health care services inpatient staff
(Staff must not use hoists if they have not received training)
. All staff undertaking patient handling or assisting with the use of hoists as part of their work activity where a link worker is not in-place, i.e. Nursing,
Physiotherapy, Occupational Therapy
LINK WORKER AREAS
Direct + E-learning theory
Local onsite direct + E- learning theory
( 3.5 hours
On site assessment
Annual
Annual
Clinical Risk (Qualified Mental Health staff)
Nursing staff, medical staff, social care staff, all qualified occupational therapy staff and qualified allied health professionals
Direct / E-Learning I day Three yearly
Clinical Risk (Unqualified Mental Health staff)
Nursing staff, , social care support staff, all occupational therapy support staff and unqualified allied health professionals
Direct / E- Learning
Safeguarding Adults and Children Level 1
Level 1 Non-clinical staff 1) Face to face or E-learning
½ hour Induction and then Three yearly update
1)
Safeguarding Adults and Children Level 2
Group 2All clinical staff and those non clinical staff who have contact with Children & Adults
E-learning In -house training. Local Safeguarding Children Boards (LSCB) Training programmes. Conferences. Workshops Level 2 ( includes level1 ) 0.5 PA ( 2 hrs) New Staff as per induction Existing Staff - 3 yearly
Safeguarding Children level 3
Health Visitors
School Nurses
Specialist School Nurses
Family Nurse Practitioners
Paediatric Nurses and
doctors
Registered Paediatric Allied
health professionals
CAMHS registered staff
Consultant Psychiatrists
Learning Disability Nurse
Team Managers and Heads
of Service in LD
Community Drug and Alcohol
registered staff
Community Psychiatric
Nurses
Face to face Interagency-agency LSCB programmes Conferences Workshops 3 yearly )Safeguarding Adults Level 3
Modern Matrons in
Community Health Service
for Adults
CHS Service Managers for
Adult Services
Adult Mental Health and
older peoples Ward
Managers
ALL band 7 Adult Mental
Health and older peoples
staff in community and
inpatient settings
Manager/Team leaders in
IAPT
Consultant Psychiatrists
LD Band 7 inpatient staff
Learning Disability Nurse
Team Managers and Heads
of Service in LD
Band 7 and team managers
of CDAS
Managers of Allied Health
Professionals
In -house training. Local Safeguarding Adult Boards (LSAB) Training programmes. Conferences.
Workshops
Safeguarding Children Level 4, 5, 6
Group 4/5/6/Named & Designated Nurses, Doctors and Safeguarding Specialists
Group 7/8
LSCB Board members Expert Witness for Court
Interagency-agency LSCB programmes Conferences Workshops Level 4/5/6 (Intercollegiate Doc 2010) 7/8/
DoH Working Together 2010
6- PA’s
(24 hrs min over three yrs)
Three yearly
Medicines Management (Mental Health staff)
with Rapid Tranquillisation
Qualified practicing Nursing staff Mental Health, Learning disabilities and CAHMS
Direct 1 day Three yearly
Medicines Management (Community Health
Care services)
Qualified practicing Nursing Acute Community Health care staff
Direct 1 day Three yearly
Venous Thromboembolism (Community Health
Care services)
Community servicesInpatient qualified nursing staff
Mental health
Older Adult inpatient qualified
nursing staff.
E-Learning e-learning Three yearly
Transfusion Process Training (Community
Health Care services)
Staff who are involved in transfusion processes.
E- earning E-learning Annual
Record Keeping
All Trust staff required to makeentries in patients’ records. E-learning or facilitated direct sessions
E-Learning or 3.5 Hours direct
Slips / Trips and Falls
All inpatient Nursing staff occupational therapists (except head OT’s) & physiotherapy staffE-learning E-learning
Three yearly
Dual Diagnosis Mental Health
All Qualified Mental Health Nursing and Medical Staff(A) E-learning E-learning Once No update
requirement.
Equality and Diversity
All staff E-learning E-learning AnnuallyCustomer Service
All staff E-learning E-learning Three yearlyObservation of Service user training (Mental
Health)
All inpatient nursing staffE-learning E-learning Three yearly
Consent training (Acute community Health
Care services)
Clinical Community Health care service staff offering and providing patient care and treatment.
E-learning E-learning Three yearly
Harassment and Bullying
All staff E-learning E-learning Once No updaterequirement.
Incident, complaint and claim investigation
training
All staff E-learning E-learning Once No update requirement.
Risk awareness training for Senior Managers
Executive team, Executive Team direct reports and Trust boardE-learning or Direct E-learning or direct Annually
Information Governance
All staff to complete at relevantlevel for their role
E-learning E-learning Annually
Diabetes training (Community Health care
services & Mental Health)
All inpatient mental health nursing staff, qualified and unqualified inpatient mental health medical staff, pharmacists and pharmacy technicians, community health services nursing staff qualified and unqualified
E-learning or direct E-learning or direct Annually
Understanding Dementia
In-patient Older people staff Mental HealthE-learning E=learning Once. No update requirement.