Virtual
PBX
Communication
without limits
The virtual PBX by Masvoz offers all the features of an
advanced telephone PBX
, with the
advantages of cloud
services
, so that you can manage your calls in the most
efficient and flexible way.
Enjoy of all the benefits and
functionalities of intelligent
telephony without the need
of any additional investment
or third-party intervention, and
keeping your numbers with
portability.
• Flexibility: Feel free to reduce
or extent capabilities and users
instantly in complete freedom,
without limits in fix or mobile
extensions, regardless of their
location.
• Costs: Save up to 80% in calls
- free between extensions or
offices -, and avoid investments
in equipment or software with a
per use service model (without
activation fees or penalties).
• Timing: Set-up and activate
your service in just a few hours.
• Usability: Enjoy a wide range
of intelligent telephony
functionalities and manage
the service through an intuitive
control panel from any
internet-connected device.
• Performance: The cloud
platform is always up-to-date,
protected and replicated.
Flexible
No investments
Prompt
System
functionalities
A full range of advanced smart telephony features
allows you to set the PBX to maximize the
effi ciency and
effectiveness
of the telephone system.
With the Virtual Receptionist
functionality with speech
recognition, your customers will
be able to connect directly with
the person they want to talk to,
by just saying his or her name.
• Routing: Automatic distribution of incoming calls applying different criteria.
• Voice-over management: Upload, microphone recording or voice-over text-based creation (TTS) in different languages, playable as needed during the call.
• Virtual receptionist and IVR: An opening voice menu confi guration allows the user to select between different options by means of telephone keypad (DTMF).
• Queue management: Confi guration of queues (groups), with customizable music.
• Multiple Caller ID: Tou can select the number you want to show depending on the destination of the call. • Schedules and calendars
management: Choose the behavior of the call according to the day and time.
• Lists: Set-up lists in relation to the calling number for multiple purposes (white, black and VIP lists).
• Calls recording: You can record any call by default, or specifi c calls on demand.
• Virtual fax: Delivery and reception of faxes in an email account.
• Virtual voicemail: Delivery received messages in .wav format to predefi ned email addresses.
• Multi-conference: You can set-up audio-conference rooms to gather several callers from different locations.
Functionalities
for users
PBX users enjoy many features than ensure ease of use
and
productivity
during every call.
Users of the Virtual PBX can call
and receive calls easily from their
PC with Webphone, a multimedia
functionality based on WebRTC.
• Transfers: Possibility to make transfers, both assisted and direct.
• Three-way conferences: You can add a third caller to an ongoing telephone conversation.
• Default call forwading: You can set-up a default forward in case your telephone is busy or the call is unanswered.
• Extension status indicators: Visibility of the status of every extension in the PBX.
• Virtual voicemail per user: Users can customize the confi guration of their personal voicemail.
• Do Not Disturb (DND): Activate
a busy tone or send the call to voicemail in case you do not want to be disturbed.
• Call capture: Users can capture calls that are ringing in another extension.
Terminals
and mobility
Users of the virtual PBX Masvoz can manage their calls in
the terminal or device they choose, depending on their
location
or need of the moment.
Fix
IP offi ce terminals that support all the capabilities of a Virtual PBX:
- Rent or purchase options. - Choose among different brands. - Fix or wireless devices.
- Wide variety of models.
Mobile
The Bizphone app lets your users have their PBX always in their smartphone, and avoids the hassle of having to carry two devices:
- Users make their business calls from their personal smartphone.
- The costs of the calls will be covered by the company and not by the employee. - Users calls show the phone number of
the company, keeping their personal number hidden.
Webphone
Multimedia application based on WebRTC technology that offers the PBX users the possibility to manage their calls directly from the PC, without the need of installing any additional software.
The Virtual PBX facilitates the
implementation of BYOD (Bring
Your Own Device) programs for
mobile phones with Bizphone, the
app that adds the employee PBX
extension to their smartphone.
Specialists in cloud
telephony for businesses
• Unique portfolio. Our comprehensive portfolio covers all the telephony and communications needs of any company.
• Innovation. We work with state-of-the-art technologies that allow our clients get the most of their corporate communications.
• Usability. All our services and solutions can be easily confi gured and managed trough intuitive web interfaces.
• Accessibility. Our advanced solutions come with all the business benefi ts of the cloud: fl exibility and cost-effi ciency.
• Experience. We have served and developed projects for thousands of companies of all sizes and industries. • Service. A redunded platform and a
dedicated support team stand behind the continuity and quality of the service 24/7.
• Customisation. We adapt our products and services according to the specifi c needs and specifi cations of our clients. • Warranties. We are a telecom operator
authorized to deliver electronic communications services by the CNMC.
© 2015 Masvoz. All rights reserved.
