U2000
V200R016C10
Northbound Alarm File Interface
Developer Guide
Issue 02
Copyright © Huawei Technologies Co., Ltd. 2016. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd.
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and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
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Huawei Technologies Co., Ltd.
Address: Huawei Industrial Base
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About This Document
Scope
This document provides information about the U2000 northbound alarm file interface. The document also provides operation guidelines for connecting the network management system (NMS).
This document only describes how to use and configure general functions and does not describe user-defined functions. If you want to know how to use and configure user-defined functions, apply for related function documents from Huawei.
Product Versions
The following table lists the product version related to this document.
Product Name Version
U2000 V200R016C10
Intended Audience
This document is intended for: Network management engineers
Change History
02 (2016-03-20)
This is 02 version for V200R016C10. Compared with issue 01 (2016-02-25) of V200R016C10, no change.
U2000
01 (2016-02-25)
This is 01 version for V200R016C10. Compared with issue Draft A (2015-12-30) of V200R016C10, no change.
Draft A (2015-12-30)
This is a draft for V200R016C10. Compared with issue 01 (2015-09-20) of V200R016C00, no change is made.
Organization
1 Introduction to Northbound Alarm File Interface
This chapter introduces the definition of the northbound interface and the northbound alarm file interface provided by the U2000.
2 Interconnection Commissioning of the Northbound Alarm File Interface
Before interconnecting the NMS with the U2000, conduct an interconnection commissioning. Based on the commissioning result, verify that the northbound alarm file interface meets the conditions for interconnecting with the NMS.
3 Introduction to Alarm Export Tool and File
This chapter describes the alarm export tool, formats of alarm export files, alarm export operations, and troubleshooting.
4 Troubleshooting the Northbound Alarm File Interface
The NMS interconnects with the U2000 through the northbound alarm file interface. If a fault occurs when the NMS is obtaining alarm data, refer to relevant troubleshooting methods in this chapter.
5 Appendix: Description of Fields Exported Through the Alarm File Interface
Conventions
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol Description
Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. U2000
Symbol Description
Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance deterioration, or unanticipated results.
NOTICE is used to address practices not related to personal injury.
Calls attention to important information, best practices and tips.
NOTE is used to address information not related to personal injury, equipment damage, and environment deterioration.
General Conventions
The general conventions that may be found in this document are defined as follows.
Convention Description
Times New Roman Normal paragraphs are in Times New Roman.
Boldface Names of files, directories, folders, and users are in boldface. For example, log in as user root.
Italic Book titles are in italics.
Courier New Examples of information displayed on the screen are in
Courier New.
Command Conventions
The command conventions that may be found in this document are defined as follows.
Convention Description
Boldface The keywords of a command line are in boldface.
Italic Command arguments are in italics.
[ ] Items (keywords or arguments) in brackets [ ] are optional.
{ x | y | ... } Optional items are grouped in braces and separated by
vertical bars. One item is selected.
[ x | y | ... ] Optional items are grouped in brackets and separated by
vertical bars. One item is selected or no item is selected.
{ x | y | ... }* Optional items are grouped in braces and separated by
vertical bars. A minimum of one item or a maximum of all items can be selected.
U2000
Convention Description
[ x | y | ... ]* Optional items are grouped in brackets and separated by
vertical bars. Several items or no item can be selected.
GUI Conventions
The GUI conventions that may be found in this document are defined as follows.
Convention Description
Boldface Buttons, menus, parameters, tabs, window, and dialog titles are in boldface. For example, click OK.
> Multi-level menus are in boldface and separated by the ">"
signs. For example, choose File > Create > Folder.
Keyboard Operations
The keyboard operations that may be found in this document are defined as follows.
Format Description
Key Press the key. For example, press Enter and press Tab.
Key 1+Key 2 Press the keys concurrently. For example, pressing Ctrl +Alt+A means the three keys should be pressed concurrently.
Key 1, Key 2 Press the keys in turn. For example, pressing Alt, A means the two keys should be pressed in turn.
Mouse Operations
The mouse operations that may be found in this document are defined as follows.
Action Description
Click Select and release the primary mouse button without
moving the pointer.
Double-click Press the primary mouse button twice continuously and
quickly without moving the pointer.
Drag Press and hold the primary mouse button and move the
pointer to a certain position. U2000
Contents
About This Document...ii
1 Introduction to Northbound Alarm File Interface...1
1.1 Definition of Northbound Interface...2
1.2 Definition of Northbound Alarm File Interface...2
1.3 Using the Alarm File Interface... 2
1.4 Technical Specifications of Northbound File Interface... 3
2 Interconnection Commissioning of the Northbound Alarm File Interface... 4
2.1 Checking License (Alarm File Interface)... 5
2.2 Negotiating the Interconnection Parameters of the Alarm File Interface...5
2.3 Modifying the Configuration File of the Alarm Export Tool... 6
2.4 Setting an Alarm Export Task...8
2.5 Verifying Interconnection... 9
3 Introduction to Alarm Export Tool and File...11
3.1 Alarm Export Tool...12
3.2 Alarm Export File...12
3.3 Alarm Export Operations...15
3.3.1 Modifying the Configuration File of the Alarm Export Tool... 15
3.3.2 Setting Automatic Export of Alarm Files...16
3.3.3 Setting the Termination of Automatically Exporting Alarm Files... 17
4 Troubleshooting the Northbound Alarm File Interface... 18
4.1 Common Troubleshooting and Information Collection (Alarm File Interface)... 19
4.2 Troubleshooting the Alarm File Export Failure ... 20
4.3 How to Set Northbound Interface Compatibility... 21
4.4 How to Set Parameters in a Northbound Configuration File...22
5 Appendix: Description of Fields Exported Through the Alarm File Interface...24
U20001
Introduction to Northbound Alarm File
Interface
About This Chapter
This chapter introduces the definition of the northbound interface and the northbound alarm file interface provided by the U2000.
1.1 Definition of Northbound Interface
The northbound interface links the element management system (EMS) and the NMS.
1.2 Definition of Northbound Alarm File Interface
The U2000 northbound alarm file interface is one of the northbound interfaces. The NMS obtains alarm data of NEs through the U2000 northbound alarm file interface.
1.3 Using the Alarm File Interface
This section describes how to use the northbound alarm file interface when the U2000 system adopts different networking modes.
1.4 Technical Specifications of Northbound File Interface
This section describes the technical specifications related to the northbound file interface. U2000
1.1 Definition of Northbound Interface
The northbound interface links the element management system (EMS) and the NMS. The NMS obtains information about the network elements (NEs) managed by the EMS and delivers operation commands through the northbound interface. The NE information includes the alarm, configuration, performance, and inventory data. Figure 1-1 shows the position of the northbound interface in the network.
Figure 1-1 Position of the northbound interface
In the communication network, the U2000 provides the alarm, configuration, performance, and inventory data of NEs to the NMS through the northbound interface.
1.2 Definition of Northbound Alarm File Interface
The U2000 northbound alarm file interface is one of the northbound interfaces. The NMS obtains alarm data of NEs through the U2000 northbound alarm file interface.
NOTE
When using the northbound alarm file interface, run the alarm export tool on the U2000 server.
1.3 Using the Alarm File Interface
This section describes how to use the northbound alarm file interface when the U2000 system adopts different networking modes.
For details about how to use the northbound alarm file interface in different networking modes, see Table 1-1.
U2000
Table 1-1 Usage of the alarm file interface U2000
System Type NMS and U2000Interconnection Solution Method for the NMS to ObtainAlarm Files Single-server
system
Perform interconnection on the U2000 server.
Obtain alarm files on the U2000 server.
HA system Perform interconnection on the
active U2000 server.
Obtain alarm files on the active U2000 server.
Remote HA system SUN SLS system
Perform interconnection on the master U2000 server.
ATAE cluster system (Distributed networking) ATAE cluster online remote HA system
Perform interconnection on the master servers of the active and standby U2000 sites.
Obtain alarm files on the master servers of the active and standby U2000 sites.
VM Single System
Perform interconnection on the U2000 VM.
Obtain alarm files on the U2000 VM.
VM Cluster System (Distributed networking)
Perform interconnection on the master U2000 service VM.
Obtain alarm files on the master U2000 service VM.
1.4 Technical Specifications of Northbound File Interface
This section describes the technical specifications related to the northbound file interface.
Specification Item Value
Maximum re-upload attempts that are permitted after automatic file upload fails
3 Interval between re-upload attempts after an automatic file upload attempt fails (unit: minute)
15 Maximum FTP servers supported by automatic file upload 10 Number of objects of the same type supported by northbound performance threshold subscription (unit: number)
50 U2000
2
Interconnection Commissioning of the
Northbound Alarm File Interface
About This Chapter
Before interconnecting the NMS with the U2000, conduct an interconnection commissioning. Based on the commissioning result, verify that the northbound alarm file interface meets the conditions for interconnecting with the NMS.
2.1 Checking License (Alarm File Interface)
Before interconnecting the U2000 to the NMS, make sure that the NMS is licensed to use the northbound alarm file interface.
2.2 Negotiating the Interconnection Parameters of the Alarm File Interface
Before interconnecting the U2000 with the NMS, verify the license of the alarm file interface and negotiate the interconnection parameters for the alarm file interface. The alarm file is exported according to the negotiated parameters.
2.3 Modifying the Configuration File of the Alarm Export Tool
Before exporting an alarm file, modify the configuration file of the alarm export tool. Determine the number, sequence, and names of the fields in the exported alarm file by modifying the corresponding fields in the configuration files.
2.4 Setting an Alarm Export Task
This section describes how to set an automatic alarm export task on the U2000 client.
2.5 Verifying Interconnection
This section describes how to simulate the NMS to obtain the alarm file generated by the U2000 in SFTP mode using the OSMU. According to the obtained alarm file, check whether the northbound alarm file interface meets the conditions for interconnecting with the NMS. U2000
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2 Interconnection Commissioning of the Northbound Alarm File Interface
2.1 Checking License (Alarm File Interface)
Before interconnecting the U2000 to the NMS, make sure that the NMS is licensed to use the northbound alarm file interface.
Do as follows to check that the NMS has the required license: 1. Log in to the U2000 client.
2. Choose License > OSS License Management > License Information (traditional style). Alternatively, double-click System Management in Application Center and choose License Management > License Information (application style). The License Information window is displayed.
3. Click the Resource Control Item tab. If Resource contains Alarm File Interface, the NMS is authorized to use the alarm file interface.
2.2 Negotiating the Interconnection Parameters of the
Alarm File Interface
Before interconnecting the U2000 with the NMS, verify the license of the alarm file interface and negotiate the interconnection parameters for the alarm file interface. The alarm file is exported according to the negotiated parameters.
The interconnection parameters for the alarm file interface include the user name and
password for the NMS to log in to the U2000, the format of the exported file, and the fields in the exported file. Table 2-1 lists an example of a group of alarm file interface parameters. The following interconnection operations use this example as a reference.
Table 2-1 Example of interconnection parameters Parameter
Type Parameter Parameter Value Description
User User Name ftpuser This parameter
cannot be modified.
Password The default password is
Changeme_123
To improve system security, change the default
database password upon first login and periodically change the password. The password change interval can be customized as required. U2000
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Parameter
Type Parameter Parameter Value Description
Export Path /opt/oss/server/var/
fileint/fm/
This parameter cannot be modified.
Content Alarm Level l Critical
l Major l Minor l Warning
This parameter can be modified on the U2000 client.
Alarm Category l Alarm
l Event
This parameter can be modified on the U2000 client.
Format File Format CSV This parameter can
be modified on the U2000 client.
2.3 Modifying the Configuration File of the Alarm Export
Tool
Before exporting an alarm file, modify the configuration file of the alarm export tool. Determine the number, sequence, and names of the fields in the exported alarm file by modifying the corresponding fields in the configuration files.
Prerequisites
You have logged in to the U2000 server as user ossuser.
Context
l In an SLS system, you need to perform the following steps only on the master server. l In an HA or remote HA system, you need to perform the following steps only on the
active server.
l In an ATAE cluster online remote HA system, you need to perform the following steps on the master server at both active site and standby sites. In a VM cluster system, you need to perform the following steps on the master server at the active site.
You can modify the parameters of the northbound configuration file either by running commands or by using the OSMU. For details about the operations performed on the OSMU, see 4.4 How to Set Parameters in a Northbound Configuration File.
Procedure
Step 1 Go to the installation directory of the U2000 server software. NOTE
The default installation directory of the U2000 server software is /opt/oss/server.
U2000
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$ cd /opt/oss/server
Step 2 Modify the configuration file.
$ vi etc/alarm/locale/en_US/fmexportsvc_field.xml
The following lists the open configuration file. Modify the configuration file according to the modification guide. Configure the fields to be exported. For details, see Appendix:
Description of Fields Exported Through the Alarm File Interface.
<?xml version="1.0" encoding="utf-8"?> <all name="ColumnList">
<section name="AlmColumnList">
<param name="Csn">Log Serial Number</param>
<param name="FDNName">Object Identity Name</param> <param name="FDN">Object Identity</param>
<param name="ProductID">ProductName</param> <param name="NEType">NEType</param>
<param name="NEFDN">NE Object Identity</param> <param name="NEFDNName">Alarm Source</param>
<param name="DevCsn">EquipmentAlarmSerialNumber</param> <param name="Id">AlarmName</param> <param name="Type">Type</param> <param name="AlmLevel">Severity</param> <param name="Status">Status</param> <param name="occurUtcTime">OccurrenceTime</param> <param name="ackUtcTime">AcknowledgementTime</param> <param name="clearUtcTime">ClearanceTime</param> <param name="Operator">(UN)AcknowledgementOperator</param> <param name="ClearOperator">ClearanceOperator</param> <param name="ExtendInfo">LocationInformation</param> <param name="LinkFDN">LinkFDN</param> <param name="LinkFDNName">LinkName</param> <param name="LinkType">LinkType</param>
<param name="AlarmIdentifier">Alarm Identifier</param> <param name="AlarmId">Alarm ID</param>
<param name="MOType">Object Instance Type</param> <param name="clearCategory">Auto Clear</param> <param name="clearType">Alarm Clear Type</param>
<param name="businessAffected">business Affected</param> <param name="addtionalText">addtional Text</param> <param name="arrivedUtcTime">arrivedUtcTime</param> <param name="listId">list Id</param>
<param name="relatedLogId">related LogId</param> <param name="agentId">agent ID</param>
<param name="rootId">root Id</param>
<!--<param name="Comment">Alarm Comment</param>--> <param name="showFlag">show Flag</param>
</section>
<section name="EventColumnList">
<param name="Csn">Log Serial Number</param>
<param name="FDNName">Object Identity Name</param> <param name="FDN">Object Identity</param>
<param name="ProductID">ProductName</param> <param name="NEType">NEType</param>
<param name="NEFDN">NE Object Identity</param> <param name="NEFDNName">Alarm Source</param>
<param name="DevCsn">EquipmentAlarmSerialNumber</param> <param name="Id">AlarmName</param> <param name="Type">Type</param> <param name="AlmLevel">Severity</param> <param name="occurUtcTime">OccurrenceTime</param> <param name="ExtendInfo">LocationInformation</param> <param name="LinkFDN">LinkFDN</param> <param name="LinkFDNName">LinkName</param> <param name="LinkType">LinkType</param>
<param name="AlarmIdentifier">Alarm Identifier</param> <param name="AlarmId">Alarm ID</param>
<param name="MOType">Object Instance Type</param>
U2000
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<param name="businessAffected">business Affected</param> <param name="addtionalText">addtional Text</param> <param name="arrivedUtcTime">arrivedUtcTime</param> <param name="agentId">agent ID</param>
<param name="rootId">root Id</param>
<!--<param name="Comment">Alarm Comment</param>--> <param name="showFlag">show Flag</param>
</section> </all>
Add, delete, or modify the alarm export fields in section. Only the fields listed in the comment part of the configuration file can be added. For example, to export the FDN of the generated alarm object, add the following line to section.
<param name="FDN">Alarm Object FDN</param>
The Alarm Object FDN field is added to the exported file accordingly. The field position corresponds to the position of the added field in the configuration file. That is, if the added field is between Alarm Name and Type, in the exported file, the Alarm Object FDN field is between Alarm Name and Type.
In addition to adding, deleting, or modifying the alarm export fields, you can sort the fields in the configuration file, and export the configuration file based on the sorted fields.
Step 3 Press Esc, and then run :wq! to save the modification and exit the vi editor. Step 4 Run the following commands for the modified configuration file to take effect.
$ cd /opt/oss/server $ . ./svc_profile.sh
$ svc_adm -cmd restartsvc FaultService ----End
2.4 Setting an Alarm Export Task
This section describes how to set an automatic alarm export task on the U2000 client.
Prerequisites
You have logged in to the U2000 client.
Procedure
Step 1 Choose Maintenance > Task Management (traditional style); alternatively, double-click System Management in Application Center and choose Task Schedule > Task
Management (application style). The Task Management window is displayed.
Step 2 From the navigation tree on the left, choose File Interface > Alarm/Event Log Export to view a task record.
Step 3 Double-click the task record to open the Attribute dialog box. Set relevant parameters by referring to Table 2-2.
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Table 2-2 An example of setting parameters
Tab Page Parameter Parameter Value
Common Parameters Task Name Alarm/Event Log Export
Start Time 10/11/2008 20:14:00
Period One day
The shortest period is 5 minutes.
Extended Parameters File Type CSV
Compression Option Zip
Alarm Level,Category,Type Alarm Level l Critical
l Major l Minor l Warning
Alarm Category l Alarm Log
l Event Log
Alarm Type Select All
NOTE
After the alarm is automatically exported and before the next export, right-click on a task record and then choose Run Now to enable the alarm file export task manually.
Step 4 Click OK. The setting of automatic export is complete. ----End
2.5 Verifying Interconnection
This section describes how to simulate the NMS to obtain the alarm file generated by the U2000 in SFTP mode using the OSMU. According to the obtained alarm file, check whether the northbound alarm file interface meets the conditions for interconnecting with the NMS.
Prerequisites
The communication between the NMS and U2000 is normal.
Context
The NMS can use either of the following methods to obtain alarm files:
l The NMS uses SFTP to obtain alarm files from the specified path on the U2000 server. l The U2000 uploads alarm files to the NMS.
NOTE
The following uses the first method as an example.
U2000
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2 Interconnection Commissioning of the Northbound Alarm File Interface
l In an SLS system, you need to perform the following steps only on the master server. l In an HA or remote HA system, you need to perform the following steps only on the
active server.
l In an ATAE cluster online remote HA system, you need to perform the following steps on the master server at both active site and standby sites. In a VM cluster system, you need to perform the following steps on the master server at the active site.
Procedure
Step 1 Start the Internet Explorer, type https://IP address of the U2000 server:31123, and then press Enter.
Step 2 Log in to the OSMU as user ossuser.
Step 3 In the main window of the OSMU, click NBI Management.
Step 4 In the navigation tree in the left pane, choose NBI Management > Category Management > File Interface > Alarm File Interface to open the Alarm File Interface page.
Step 5 On the Query Alarm Files tab page showing generated alarm files, you can click a file name and open or download it.
Step 6 Verify the downloaded alarm file.
Use an event alarm as an example, as shown in Figure 2-1. The exported file contains alarms at critical and warning levels, which are the same as the negotiated parameters. The exported alarm file is therefore correct.
Figure 2-1 Event alarms
----End U2000
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2 Interconnection Commissioning of the Northbound Alarm File Interface
3
Introduction to Alarm Export Tool and File
About This Chapter
This chapter describes the alarm export tool, formats of alarm export files, alarm export operations, and troubleshooting.
3.1 Alarm Export Tool
The alarm export tool exports alarm logs and event logs from the alarm database to the files in the specified directory on the server.
3.2 Alarm Export File
This section describes the path, categories and quantities, naming conventions, formats, and deletion policy of alarm export files.
3.3 Alarm Export Operations
Alarm export operations consist of modifying configuration files of the alarm export tool, setting automatic alarm export, and stopping automatic alarm export.
U2000
3.1 Alarm Export Tool
The alarm export tool exports alarm logs and event logs from the alarm database to the files in the specified directory on the server.
Functions of the Alarm Export Tool
The exported alarms still exist in the database.
Configuration File of the Alarm Export Tool
The configuration file of the alarm export tool is /opt/oss/server/etc/alarm/locale/en_US/ fmexportsvc_field.xml, this configuration file defines the name, value, and sequence of alarm information fields in the exported file.
Automatic Alarm Export
After the export function is started, the alarm export tool automatically exports the new alarms after the previous alarms are exported from the alarm database to an alarm export file at a specified time each day. If you have modified Property > Extended Parameters > Filter Condition in the export tool, the alarm export tool exports all data in the alarm database based on the new filter condition. Later, the alarm export tool exports only the incremental data.
Automatically Uploading Exported Files
The U2000 can automatically upload exported files through FTP. Choose Software > FTP Auto Upload Management > Target Server Settings (traditional style); alternatively, double-click System Management in Application Center and choose Settings > FTP Auto Upload Management > Target Server Settings (application style) on the client to set the relevant parameters. After you set the parameters, the U2000 automatically uploads the exported files to the specified FTP server every five minutes by default. The NMS can therefore obtain the generated files. For details about how to configure this function, see the
U2000 Online Help.
3.2 Alarm Export File
This section describes the path, categories and quantities, naming conventions, formats, and deletion policy of alarm export files.
Path of Alarm Export Files
All alarm export files are saved in the /opt/oss/server/var/fileint/fm/ directory by default. If this directory is not available when you export alarm files, the export tool automatically creates this directory.
Categories and Quantities of Alarm Export Files
During alarm export, each type of alarms (current alarm logs and event logs) are exported to a file. Each file records a maximum of 5,000 alarms. If the number of a specific alarm type exceeds 5,000, the export tool saves additional alarms to a new export file.
U2000
Naming Conventions of Alarm Export Files
l Naming Conventions
Alarm export files are named in the following format: File Prefix-Date and Time
[DST]-Alarm category-auto-Sequence number-Extension, where
The file prefix field takes effect only if you have set the File Prefix parameter while creating alarm export tasks on the U2000 client. The parameter value is case sensitive and composed of 0 to 30 digits or letters. For details, see Help.
The date and time field records the time when alarms are exported. DST indicates that alarms are exported during daylight saving time. [] indicates that the sign is not used in non-DST period.
The alarm category field records the category of exported alarms. The value can be alarm-log or event-log, which represent alarm logs and event logs, respectively. A maximum of 5,000 alarms of the same category can be exported to a file. Additional alarms of the same category are exported to another file. Files are numbered sequentially from 1. If one file is enough to store all exported alarms, the file number is 1.
The extension field indicates the format of a file, which can be set to .xml, .csv, .txt, or .html. If you select a compression mode for export, the extension field is .zip or .gzip according to the compression mode you select.
l Examples
20091006120300-alarm-log-auto-1.xml indicates an alarm log file in .xml format and exported at 12:03 on October 6, 2009.
20091006120300-event-log-auto-1.zip indicates an event log file compressed in .zip format and exported at 12:03 on October 6, 2009.
Formats of Alarm Export Files
The configuration file <U2000 server installation directory>/etc/alarm/locale/en_US/ fmexportsvc_field.xml defines the alarm field information and the sequence and name of each field contained in the alarm export files. You can modify this configuration file as required. For details, see 3.3.1 Modifying the Configuration File of the Alarm Export Tool.
l CSV, TXT, and HTML
In a CSV, TXT, or HTML file, the first row lists the fields recording alarm information, such as the NE name, alarm name, and alarm severity. From the second row, each row corresponds to an alarm.
l XML
In an XML file, each <Record name="AlarmRecord"></Record> corresponds to an alarm.
Following is an example XML file:
<?xml version="1.0" encoding="UTF-8"?> <ExportFileInfo name="AlarmRecords"> <Record name="AlarmRecord">
<column name="Log Serial Number">2</column> <column name="Object Identity Name">OSS</column> <column name="Object Identity">OS=1</column> <column name="ProductName">NMS</column> <column name="NEType">OSS</column>
<column name="NE Object Identity">OS=1</column> <column name="Alarm Source">OSS</column>
<column name="EquipmentAlarmSerialNumber">0</column>
U2000
<column name="AlarmName">The Disk Usage Is Too High (Minor)</column> <column name="Type">QoS</column>
<column name="Severity">Minor</column>
<column name="Status">Unacknowledged and uncleared alarms</column> <column name="OccurrenceTime">2013/4/13 06:37:43 GMT+08:00</column> <column name="AcknowledgementTime"/> <column name="ClearanceTime"/> <column name="(UN)AcknowledgementOperator"/> <column name="ClearanceOperator"/> <column name="LocationInformation">Host=osssvr-1, Operating System=Linux2.6.16.46-0.12-default, Disk=/dev/md/dsk/d50(/export/home)</column> <column name="LinkFDN"/> <column name="LinkName"/> <column name="LinkType"/>
<column name="Alarm Identifier"/> <column name="Alarm ID">35</column> <column name="Object Instance Type"/> <column name="Auto Clear">yes</column> <column name="Alarm Clear Type"/> <column name="business Affected"/>
<column name="addtional Text">Threshold=70%, Clearance threshold=65%, Capacity=49248MB, Usage=70%</column>
<column name="arrivedUtcTime">2013/4/13 06:37:43 GMT+08:00</column> <column name="list Id">2</column>
<column name="related LogId">0</column> <column name="agent ID"/>
<column name="root Id"/>
<column name="show Flag">0</column> </Record>
</ExportFileInfo>
NOTE
l Some messages are displayed in multiple lines due to the large size of contents. In the actual file, these messages are displayed in one line.
l When interconnecting the system with the NMS through the northbound alarm interface, you are advised to use the alarm ID instead of alarm name to identify alarms. This improves the efficiency of identifying alarms.
l When parsing the location and additional information about alarms, you are advised to parse the information based on alarm names instead of forcibly specifying the location and number of related parameters. When the NMS parses parameter names, ensure that the parameter names are case insensitive.
l Considering that NE alarm severity may be adjusted based on NE versions, you are advised not to forcibly specify the severity of a certain alarm.
l Format description of the alarm generation time: For example, the alarm generation time provided in the alarm export file is 2013/4/13 06:37:43 GMT+08:00, where
l 2013/4/13 06:37:43 refers to the local time, calculated using the following formula: Local time = GMT + Time zone.
l GMT+08:00 refers to the time zone.
Deletion Policy of Alarm Export Files
When exporting alarm files, the system automatically checks and deletes files from the export directory according to the policy configured for file export.
The configuration file for the deletion policy of alarm export files is /opt/oss/server/etc/alarm/ fileExportPolicy.xml. The default parameters and values are as follows:
<?xml version="1.0" encoding="utf-8"?> <policy name="policy" >
<param name="filesize">1024</param> <param name="keepdays">15</param>
U2000
<param name="filenum">1000</param> </policy>
Table 3-1 Parameters for the deletion policy of alarm export files
Parameter Value Description
filesize Default value: 1024
Value range: 200-2048
Size of a file (unit: MB) Can be modified.
keepdays Default value: 15
Value range: 3-30
Saving days of a file (unit: day)
Can be modified.
filenum Default value: 1000
Value range: 200-1000
Number of files. Can be modified.
NOTE
After modifying the deletion policy of alarm export files, restart FaultService for the modification to take effect.
You can modify the parameters of the northbound configuration file either by running commands or by using the OSMU. For details about the operations performed on the OSMU, see 4.4 How to Set Parameters in a Northbound Configuration File.
3.3 Alarm Export Operations
Alarm export operations consist of modifying configuration files of the alarm export tool, setting automatic alarm export, and stopping automatic alarm export.
3.3.1 Modifying the Configuration File of the Alarm Export Tool
Before you export alarm files, set the number of fields, field sequence, and name description of alarm information in the alarm export tool configuration file by performing the following steps.Prerequisites
You have logged in to the U2000 server as user ossuser.
Context
l In an SLS system, you need to perform the following steps only on the master server. l In an HA or remote HA system, you need to perform the following steps only on the
active server.
l In an ATAE cluster online remote HA system, you need to perform the following steps on the master server at both active site and standby sites. In a VM cluster system, you need to perform the following steps on the master server at the active site.
U2000
You can modify the parameters of the northbound configuration file either by running commands or by using the OSMU. For details about the operations performed on the OSMU, see 4.4 How to Set Parameters in a Northbound Configuration File.
Procedure
Step 1 Go to the installation folder.
The default installation path is /opt/oss/server. By default, run the following command: $ cd /opt/oss/server
Step 2 To edit the configuration file, run the following command: $ vi etc/alarm/locale/en_US/fmexportsvc_field.xml
NOTE
Modify the configuration file according to the modification guide. The modification guide is included in the configuration file.
Step 3 To make the modified configuration file effective, run the following commands: $ . ./svc_profile.sh
$ svc_adm -cmd restartsvc FaultService ----End
3.3.2 Setting Automatic Export of Alarm Files
After you set automatic alarm export, the alarm export tool automatically exports the alarms generated in the alarm database after the last automatic export to a file in a specified format at a scheduled time each day.
Prerequisites
You have logged in to the U2000 client.
Procedure
Step 1 Choose Maintenance > Task Management (traditional style); alternatively, double-click System Management in Application Center and choose Task Schedule > Task
Management (application style). The Task Management window is displayed.
Step 2 Choose File Interface > Alarm/Event Log Export from the navigation tree to view task records.
Step 3 Double-click a task record. The Attribute dialog box is displayed. Set Common Parameters and Extended Parameters.
Step 4 Click OK. The automatic export configuration is complete. ----End
U2000
3.3.3 Setting the Termination of Automatically Exporting Alarm
Files
This section describes the procedure for setting the termination of automatically exporting alarm files.
Prerequisites
l The conditions for automatic alarm export are met. l You have logged in to the U2000 client.
Context
After automatic alarm export is enabled, it can be manually stopped at any time.
For details on setting the automatic alarm export, see 3.3.2 Setting Automatic Export of Alarm Files.
Procedure
Step 1 Choose Maintenance > Task Management (traditional style); alternatively, double-click System Management in Application Center and choose Task Schedule > Task
Management (application style). The Task Management window is displayed.
Step 2 Choose File Interface > Alarm/Event Log Export from the navigation tree to view task records.
Step 3 Right-click a task record and choose Suspend from the shortcut menu. The automatic export of alarm files is stopped.
----End U2000
4
Troubleshooting the Northbound Alarm
File Interface
About This Chapter
The NMS interconnects with the U2000 through the northbound alarm file interface. If a fault occurs when the NMS is obtaining alarm data, refer to relevant troubleshooting methods in this chapter.
4.1 Common Troubleshooting and Information Collection (Alarm File Interface)
If a fault occurs when the NMS attempts to obtain alarm data through the northbound alarm file interface, handle the fault according to common troubleshooting methods. If it is not possible to handle a fault using common troubleshooting methods, collect information about the fault and contact Huawei engineers for assistance.
4.2 Troubleshooting the Alarm File Export Failure
One of the following three causes can result in no alarm file being generated: inactive alarm data export service, disconnected NEs, or no free disk space on the U2000 server. This section describes how to handle the problem in any of the previous three situations.
4.3 How to Set Northbound Interface Compatibility
This section describes how to set the FDN format and OMC ID of northbound interfaces so that the northbound interfaces are compatible with earlier versions.
4.4 How to Set Parameters in a Northbound Configuration File
This section describes how to set parameters in the configuration file of a northbound interface.
U2000
4.1 Common Troubleshooting and Information Collection
(Alarm File Interface)
If a fault occurs when the NMS attempts to obtain alarm data through the northbound alarm file interface, handle the fault according to common troubleshooting methods. If it is not possible to handle a fault using common troubleshooting methods, collect information about the fault and contact Huawei engineers for assistance.
Troubleshooting
For the methods of rectifying common faults that occur during the process of obtaining alarm data for the NMS, see Table 4-1.
Table 4-1 Troubleshooting
Common Fault Troubleshooting Method
The alarm file is not exported. See 4.2 Troubleshooting the Alarm File Export Failure .
How to set parameters in a northbound configuration file
See 4.4 How to Set Parameters in a Northbound Configuration File.
Information Collection
When an unusual fault occurs during the process of obtaining alarm data for the NMS, collect relevant information for fault localization. For details about information collection, see Table 4-2.
Table 4-2 Description of information collection
Related Information Description
Operation information Record the operations performed before a
fault occurs and the troubleshooting measures taken later.
Version information Obtain version information about the
U2000, NE mediations, and NEs from each office.
IP information Obtain IP information about U2000 servers
from each office. U2000
Related Information Description
Log information NOTE
l In an SLS system, you need to perform the following steps only on the master server. l In an HA or remote HA system, you need to
perform the following steps only on the active server.
l In an ATAE cluster online remote HA system, you need to perform the following steps on the master server at both active site and standby sites. In a VM cluster system, you need to perform the following steps on the master server at the active site.
l Obtain log information from /opt/oss/ server/var/logs. In this path, the .trace filename of FaultService is
iMAP.ifms_agent.trace. l Obtain the exported alarm file
from /opt/oss/server/var/fileint/fm/. l Obtain backup trace files from
the /opt/oss/server/var/logs/tracebak directory.
4.2 Troubleshooting the Alarm File Export Failure
One of the following three causes can result in no alarm file being generated: inactive alarm data export service, disconnected NEs, or no free disk space on the U2000 server. This section describes how to handle the problem in any of the previous three situations.
Symptom
No alarm file exists in the export path. The NMS therefore fails to obtain alarm data of the NEs.
Troubleshooting
The following causes can result in no file alarm being exported: l The alarm data export service is not started.
l An NE is disconnected.
l There is no free disk space on the U2000 server.
Handling Alarm Export Service Not Started Faults
View the status of the alarm data export service, that is FaultService to confirm the service is started. If the service is not started, run the relevant commands to start it.
1. Log in to the U2000 server as user ossuser. 2. Determine the status of the alarm export service. U2000
$ cd /opt/oss/server $ . ./svc_profile.sh
$ svc_adm -cmd status |grep FaultService
If the following information is displayed, the service is started.
FaultService [running ]
3. If the service is not started, run the following command to start it: $ svc_adm -cmd startsvc FaultService
Handling NE Disconnection Faults
1. On the U2000 client, choose Topology > Main Topology (traditional style);
alternatively, double-click Topo View in Application Center and choose Topology > Main Topology (application style). In the Main Topology window, right-click the disconnected NE and then choose Reconnect NE.
2. Verify the network and rectify the network fault.
3. Rectify the fault on the NE mediation. To reinstall the NE mediation, see the Commissioning Guide of the corresponding U2000 networking mode.
Handling Insufficient Disk Space Faults on the U2000 Server
Clear the disk space on the U2000 server.
NOTICE
Confirm the files can be deleted before clearing the disk space. Deleting a file by mistake can result in incorrect system operation. You are advised to clear the disk space by referring to the Administrator Guide of the corresponding U2000 networking mode.
Solution
Contact Huawei technical support.
4.3 How to Set Northbound Interface Compatibility
This section describes how to set the FDN format and OMC ID of northbound interfaces so that the northbound interfaces are compatible with earlier versions.
Prerequisites
You have logged in to the master OSMU server (include the master server of active site and standby site) as user ossuser. OSMU address: https://U2000 master server IP:31123/
Procedure
Step 1 Click NBI Management on the main page of the OSMU. U2000
Step 2 In the navigation tree of the left pane, choose NBI Management > Centralized
Management > Northbound Interface Compatibility Settings. The Northbound Interface Compatibility Settings tab page is displayed.
Step 3 View the current FDN format and OMC ID of each northbound interface.
Step 4 Set the FDN format and OMC ID for each northbound interface based on telecom operators' requirements.
NOTE
You can reset the FDN format, OMC ID, and SRAN northbound interface only after you have negotiated with telecom operators.
Step 5 Select The northbound interface change has been discussed with the customer. The customer demands the above settings.
Step 6 Click OK.
The system displays a message stating that some services will restart for the settings to take effect.
Step 7 Click Yes to confirm the settings and restart the related services. Click No to cancel the settings.
----End
4.4 How to Set Parameters in a Northbound Configuration
File
This section describes how to set parameters in the configuration file of a northbound interface.
Prerequisites
You have logged in to the master OSMU server (include the master server of active site and standby site) as user ossuser. OSMU address: https://U2000 master server IP:31123/
Context
For details about the configuration file of each northbound interface, see the related developer guide.
Only the northbound performance file interface (NE-based) involves parameter
reconfiguration for slave servers. However, when you modify parameters through the OSMU, you need to modify them only on the master server, and the slave server automatically synchronizes the modifications.
Procedure
Step 1 Click NBI Management on the main page of the OSMU.
Step 2 Choose NBI Management > Centralized Management > Northbound Configuration Parameters Settings. The Northbound Configuration Parameters Settings page is displayed.
U2000
Step 3 Select a northbound interface and its configuration file. Then set new values to parameters to be modified in the configuration file.
NOTE
l If an interface is not installed, its configuration file cannot be modified. If you select an interface that is not installed, a message is displayed, indicating that the interface is not installed and you can modify its configuration file only after installation.
l You can click Reset to restore the modified parameters to their previous values.
l The modifications of parameters marked with * take effect only after you restart related services. l Parameter validity check will check the validity of parameter values. For details about parameter
value ranges, see the parameter description in the related interface developer guide.
Step 4 Click Save for the modification to take effect.
You can view service restart logs in Service Restarted Log. ----End
U2000
5
Appendix: Description of Fields Exported
Through the Alarm File Interface
l The first column Configuration File Field in the following table lists default columns exported through a file interface export task.
l In Configuration File Field column, Alarm Comment field is not exported by default, other fields are exported by default.
l An alarm file interface export task can be executed to export fields both for alarms and events. The fields exported for alarms and events are described, respectively.
Table 5-1 Alarm fields
Configuration
File Field Description ValueType
Value Length (Unit:
Byte) Value Sample Log Serial Number Specifies the serial number of an alarm in the alarm log. Integer 20 21555572 Object Identity Name Specifies an object identity name. Character string 800 NodeB Name=JEZ_Kaztransco m_3G
Object Identity Specifies a globally unique identity. Character string 300 NE=2633,NODEB=JEZ _Kaztranscom_3G ProductName Specifies a product name. Character string 80 Fixed Network Narrowband
NEType Specifies the NE
that generates an alarm. Character string 800 BSC6900 GU NE Object Identity Specifies an NE FDN identity. Character string 300 NE=2633 U2000
Northbound Alarm File Interface Developer Guide
5 Appendix: Description of Fields Exported Through the Alarm File Interface
Configuration
File Field Description ValueType
Value Length (Unit:
Byte) Value Sample
Alarm Source Specifies the NE
that generates an alarm. Character string 800 531002_Jezkazgan_H EquipmentAlar mSerialNumber Specifies the serial number of a device where an alarm is generated. Integer 20 132895
AlarmName Specifies the
name an alarm.
Character string
300 NodeB Unavailable
Type Specifies the type
of an alarm.
Character string
255 Running system
Severity Specifies the
severity of an alarm.
Character string
255 Major
Status Specifies the
status of an alarm. Character string 255 Unacknowledged and uncleared alarm OccurrenceTime Specifies the time
when an alarm is generated. (The field value is displayed based on the time zone of the server.) Character string 80 2014/11/24 23:27:33 GMT+06:00 Acknowledgeme ntTime
Specifies the time when an alarm is acknowledged. (The field value is displayed based on the time zone of the server.) Character string 80 2014/11/24 23:30:09 GMT+06:00
ClearanceTime Specifies the time when an alarm is cleared. (The field value is displayed based on the time zone of the server.) Character string 80 2014/11/24 23:30:09 GMT+06:00 U2000
Northbound Alarm File Interface Developer Guide
5 Appendix: Description of Fields Exported Through the Alarm File Interface
Configuration
File Field Description ValueType
Value Length (Unit:
Byte) Value Sample (UN)Acknowled
gementOperator
Specifies the user who (UN)acknowledg es alarms. Character string 200 < System operator > ClearanceOperat or
Specifies the user who clears alarms. Character string 200 < NE operator > LocationInforma tion Specifies the information used for fault diagnosis. Character string
800 Subrack No.=0, Slot
No.=1, Subsystem No.=5, NodeB ID=5433, NodeB
Name=JEZ_Kaztransco m_3G, Alarm
Cause=All cells of the NodeB unavailable.
LinkFDN Specifies a link
FDN.
Character string
300
-LinkName Specifies a link
name.
Character string
800
-LinkType Specifies a link
type.
Character string
800
-Alarm Identifier Specifies whether the alarm is an intermittent alarm or whether remarks are provided for the alarm.
Character string
600 (Correlative Alarm)
Alarm ID Specifies the ID
of an alarm. Integer 20 22214 Object Instance Type Specifies an object type. Character string 80 NodeB
Auto Clear Specifies whether
to automatically clear an alarm. Character string 255 Yes Alarm Clear Type Specifies an alarm clearance type. Character string 255 Normal clear U2000
Northbound Alarm File Interface Developer Guide
5 Appendix: Description of Fields Exported Through the Alarm File Interface
Configuration
File Field Description ValueType
Value Length (Unit:
Byte) Value Sample business Affected Specifies whether the service is affected. Integer 20
-additional Text Specifies the information not for locating an alarm, but for helping users understand an alarm. Character string 2048
-arrivedUtcTime Specifies the time when an alarm arrives at the OSS. (The field value is displayed based on the time zone of the server.) Character string 80 2014/11/24 23:27:32 GMT+06:00
list Id Specifies a list
ID.
Integer 20 2743154
related LogId Specifies the log ID of an associated alarm. Integer 20 0 agent ID Specifies an agent that generates alarms. Character string 80
-root Id Specifies a root
ID. Character string 80 -Alarm Comment NOTE
This field is not exported by default. Specifies the description for an alarm. Character string 300
-show Flag Specifies whether
alarms are masked. Character string 80 0 U2000
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5 Appendix: Description of Fields Exported Through the Alarm File Interface
Table 5-2 Event fields
Configuration
Field Description ValueType
Value Length (Unit:
Byte) Value Sample Log Serial Number Specifies the serial number of an event in the event log. Integer 20 21557139 Object Identity Name Specifies an FDN name (object identity name). Character string
800 Slot No.=11, Subrack
No=1, Subsystem No.=0 Object Identity Specifies an
object identity. Character string 300 NE=1015,BRD=11_1_0 ProductName Specifies a product name. Character string 80 Fixed Network Narrowband
NEType Specifies the type
of an NE on the network. Character string 800 BSC6900 GSM NE Object Identity Specifies an NE FDN identity. Character string 300 NE=1015
Alarm Source Specifies the NE
that generates an event. Character string 800 130802_Taraz_H EquipmentAlar mSerialNumber Specifies the serial number of a device where an event is generated. Integer 20 10206
AlarmName Specifies the
name of an event.
Character string
300 DSP Start Successful
Type Specifies the type
of an event.
Character string
255 Running system
Severity Specifies the
severity of an event.
Character string
255 Warning
OccurrenceTime Specifies the time when an event is generated. (The field value is displayed based on the time zone of the server.) Character string 80 2014/11/24 23:30:09 GMT+06:00 U2000
Northbound Alarm File Interface Developer Guide
5 Appendix: Description of Fields Exported Through the Alarm File Interface
Configuration
Field Description ValueType
Value Length (Unit:
Byte) Value Sample LocationInforma tion Specifies the information for event diagnosis. Character string
800 Subrack No.=1, Slot
No.=11, Subsystem No.=0, DSP No.=38
LinkFDN Specifies a link
FDN.
Character string
300
-LinkName Specifies a link
name.
Character string
800
-LinkType Specifies a link
type.
Character string
800
-Alarm Identifier Specifies whether an event is a repeat event, or whether remarks are provided for the event.
Character string
600 (Alarm Remarks)
Alarm ID Specifies the ID
of an event. Integer 20 22833 Object Instance Type Specifies an object type. Character string 80 Board business Affected Specifies whether the service is affected. Integer 20
-additional Text Specifies the information not for locating an event, but for helping users understand an event. Character string 2048
-arrivedUtcTime Specifies the time when an event arrives at the OSS. (The field value is displayed based on the time zone of the server.) Character string 80 2014/11/24 23:30:09 GMT+06:00 agent ID Specifies an agent that generates alarms. Character string 80 -U2000
Northbound Alarm File Interface Developer Guide
5 Appendix: Description of Fields Exported Through the Alarm File Interface
Configuration
Field Description ValueType
Value Length (Unit:
Byte) Value Sample
root Id Specifies a root
ID.
NOTE
Generally, the field value is empty and does not support root or correlative relationship. Character string 80 -Alarm Comment NOTE
This field is not exported by default. Specifies the description for an event. Character string 300
-show Flag Specifies whether
events are masked. Character string 80 0 U2000
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5 Appendix: Description of Fields Exported Through the Alarm File Interface