Lecture 9_PM4P_Quality

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Engr Lt Col (R) Areeb Ahmad : M.Sc, PMP-

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What is the difference between

quality and

grade?

A.) Quality is conformance to requirements while grade

refers to different technical characteristics of the product or

service.

B.) Grade is conformance to requirements while quality

service.

C.) Quality and grade are the same.

D.) Grade refers to the technical descriptions of quality.

A.) is correct. Quality is defined as how the characteristics

of your product or service fulfill customer requirements.

Grade refers to the technical rank or category - for

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All of the following are part of the

7 Basic

tools of Quality

, except

A.) Control Charts

B.) Histograms

C.) Quality Audits

D.) Pareto Chart

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You have just been assigned as the

project manager of a new project. As

you are getting ready to lay out your

approach you decide to follow the

plan-do-check-act cycle

. What quality

"guru" has defined this cycle?

A.) Juran

B.) Deming

C.) Kaizen

D.) Crosby

B.) is correct. Deming made this approach

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INITIATING

PLANNING

EXECUTING

MON & CON

CLOSING

•

Plan Quality

•

Perform

Quality

Assurance

•

Perform

Quality

Control

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PROJECT QUALITY MANAGEMENT

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Inputs

1. Scope Baseline

2. Stakeholder

Register

3. Cost Performance

baseline

4. Schedule baseline

5. Risk register

6. EEF

7. OPA

Tools &

Techniques

1. Cost of quality

2. Cost benefit

analysis

3. Benchmarking

4. Statistical

sampling

5. Control chart

6. Design of

experiments

7. Flowcharting

Outputs

1. Quality

management plan

2. Quality metrics

3. Quality checklists

4. Process

improvement plan

5. Project document

updates

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Inputs

1. Project

management plan

2. Quality metrics

3. Work

performance

information

4. Quality control

measures

Tools &

Techniques

1. Plan quality and

perform quality

control tools and

techniques

2. Quality audits

3. Process analysis

Outputs

1. Change requests

2. Organizational

process asset

updates

3. Project

management plan

updates

4. Project document

updates

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Inputs

1. Project

management plan

2. Quality metrics

3. Quality checklists

4. Work

performance

measurements

5. Approved change

requests

6. Deliverables

7. OPA

Tools &

Techniques

1. Cause & effect

diagrams

2. Control charts

3. Flow charting

4. Histogram

5. Pareto chart

6. Run chart

7. Scatter diagram

8. Statistical

sampling

Outputs

1. Quality control

measures

2. Validated

changes

3. Validated

deliverables

4. OPA updates

5. PM plan updates

6. Project document

updates

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QUALITY GURUS

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What is the difference between

quality and

grade?

A.) Quality is conformance to requirements while grade

service.

B.) Grade is conformance to requirements while quality

service.

C.) Quality and grade are the same.

D.) Grade refers to the technical descriptions of quality.

A.) is correct. Quality is defined as how the characteristics

of your product or service fulfill customer requirements.

Grade refers to the technical rank or category - for

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All of the following are part of the

7 Basic

tools of Quality

, except

A.) Control Charts

B.) Histograms

C.) Quality Audits

D.) Pareto Chart

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You have just been assigned as the

project manager of a new project. As

you are getting ready to lay out your

approach you decide to follow the

plan-do-check-act cycle

. What quality

"guru" has defined this cycle?

A.) Juran

B.) Deming

C.) Kaizen

D.) Crosby

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ASSIGNMENT – 23 APR

Activity #

Activity

Duration of

Activity

Predecesso

r Activity

Dependenc

y

Please prepare separate charts with the

help of information and details provided in

next 2 x slides.

You may ref to this YouTube site for further

knowledge and understanding the PDM

Diagram , however chart guideline is also

as below

https://

www.youtube.com/watch?v=4oDLMs11Exs

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