Manatee County School District

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Manatee County School District

CONSULTING SERVICES

Change Order Request DLT-003

Presented by Team DLT

April 24, 2015

This proposal includes data that shall not be disclosed outside the Customer and shall not be duplicated, used, or disclosed—in whole or in part— for any purpose other than to evaluate this proposal. If, however, a contract is awarded to this offer or as a result of—or in connection with—the submission of this data, the Customer shall have the right to duplicate, use, or disclose the data to the extent provided in the resulting contract. This restriction does not limit the Customer’s right to use information contained in this data if it is obtained from another source without restriction.

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April 24, 2015

Manatee County School District 215 Manatee Ave West

Bradenton, FL 34205 Attention: Elizabeth Goins

Dear Manatee County School District:

The following Change Order Request (DLT-003) illustrates how DLT and Denovo are positioned to offer the most effective solution to Manatee County School District.

DLT Solutions and Denovo have teamed (“Team DLT”) to offer this proposal for consulting services on a time (fixed hourly rate) and material basis to Manatee County School District (“Customer”). DLT Solutions is the Prime Contractor for this engagement. DLT intends to subcontract the proposed services to Denovo.

If you have any questions or comments of a technical nature, please contact Nicole Brotherton at 703.708.9605 or [email protected].

For any contractual questions, please contact Bobby Butler at 703-708-9639, or by email at [email protected].

This offer is valid until 05/18/2015. Any changes or modifications after the original presentation date, resulting from requests by Manatee County School District will be subject to change control procedures, unless otherwise agreed to by Team DLT and Manatee County School District.

Sincerely,

Nicole Brotherton Account Manager DLT Solutions, LLC

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Manatee County School District

CHANGE ORDER REQUEST [DLT-003]

This CHANGE ORDER REQUEST (“Change Order” or “COR”), dated as of the 24th_{day of}_April_{, 2015} (“Effective Date”), is by and between DLT Solutions and Denovo (“Team DLT”) and Manatee County school District, a Florida public sector agency (the “Customer”) (each a “Party” and together the “Parties”).

Pursuant to Denovo STATEMENT OF WORK (SOW), dated the 10th day of November, 2014, the terms and conditions of this Change Order are in accordance with the terms and conditions set forth in the referenced Statement of Work.

1.1 Change Order Process.

This Change Order Request is the method either Party may utilize to communicate and eventually

effectuate changes to the Services. “Changes” include (i) the addition, subtraction, modification or

other change to any Services, (ii) a change that results in increased or reduced pricing for applicable Services, and (iii) changes to the Service Levels not agreed to as part of the SOW. The terms and conditions of the Change Order Process are more specifically described in the Statement of Work.

1.2 Proposed Change.

Manatee has requested additional support in several areas of this current project. Below is a breakdown of these requests:

Request 1: PHP Programmer

Manatee has requested a senior technical resource that can assist with the PHP programming to support the Web Interfaces with the existing JDE World system. The initial focus is on the HR Portal but other work may be included as time is available and requested by Customer. This resource will be off site. Manatee does not have in-house resources with this skillset.

The primary focus for this work is to get the front end of the web interface setup and if possible to automate the workflow on the back end of moving the data received through the web interface directly into the JDE World system.

The estimate for this support is as follows:

No travel is expected for this PHP programming work.

PM hours to support this work have been included in Request 8 below. This effort may be extended as requested by Customer.

PHP Programming Days Hrs/day Total Hours Total $Hrs Travel Total

Programmer (Doug) 40 8 320 $ 54,195.20 $ - $ 54,195.20 320 $ 54,195.20 $ - $ 54,195.20

Consulting Services – April 24, 2015 1

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Request 2: Go-Live Extension

Manatee has requested that the Go-Live be extended by 2 weeks from April 17 2015 to May 1 2015. The estimate for this additional effort is as follows:

No additional travel is planned as part of this Go-Live Extension.

PM hours for the Go-Live extension have been included in request 8 below.

Request 3: Onsite User Acceptance Testing (UAT) Support

Manatee has requested additional support during the user Acceptance Testing

PM hours to support this work have been included in Request 8 below. This additional support is planned for the following dates:

Calvin Hare: March 23,24,26,27 & April 9,10 Alex Tellez: April 6,7,8

Request 4: Onsite End User Training (EUT) Support

Manatee has requested additional days of support for the End User Training.

Note 1: Two extra days were requested onsite for Alex.

Note 2: Evening classes were requested for the two extra days, Alex.

Note 3: Additional trainer (Calvin) was requested for all 7 training days due to large class size. Calvin will not need to support evening classes as they will be small.

Go-Live Extension: Weeks Hr/wk Total hrs Total Travel Total

Calvin Hare 2 4 8 $ 1,496.00 $ - $ 1,496.00 Alex Tellez 2 2 4 $ 748.00 $ - $ 748.00 Sebastien Lessard 2 16 32 $ 3,840.00 $ - $ 3,840.00 44 $ 6,084.00 $ - $ 6,084.00

Onsite UAT Support Days Hrs/day Total Hours Total $Hrs Travel Total

Calvin Hare 6 10 60 $ 11,220.00 $ 2,800.00 $ 14,020.00 Alex Tellez 3 10 30 $ 5,610.00 $ 2,000.00 $ 7,610.00 90 $ 16,830.00 $ 4,800.00 $ 21,630.00

Extra EUT Days Days Hrs/day Total Hours Total $Hrs Travel Total

Note 1 Alex Tellez 2 10 20 $ 3,740.00 $ 1,800.00 $ 5,540.00

Note 2 Alex Tellez 2 4 8 $ 1,496.00 $ 1,496.00

Note 3 Calvin Hare 7 10 70 $ 13,090.00 $ 2,800.00 $ 15,890.00 98 $ 18,326.00 $ 4,600.00 $ 22,926.00

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PM hours to support this work have been included in Request 8 below.

Request 5: Extension of COR-002 for Go-Live Extension

COR-002 for full time support from Felicia is currently planned to end on April 17 2015, Manatee has asked that Felicia continue to provide support through the end of Go-Live week (May 1 2015).

Felicia has some hours carrying forward from COR-002 so only 40 additional hours were required here to cover the 2 week extension of Go-Live.

Request 6: New Hire Interface

The New Hire Interface has proven to be far more complicated than originally anticipated and has taken more time to gather the requirements and create the specifications. Manatee does not currently have any documentation of the existing business processes and additional review was required to understand the current process and plan for the future interface.

The new hire interface is replacing the current interface from PATS to the JDE applicant master, but primarily it replaces manual data entry by various individuals.

Following is an estimate of the additional effort required towards the New Hire Interface.

The development time above includes time for the developer to participate in the requirements meetings and design work. The functional time provided by Felicia is included in COR-002 as it has been part of her full time work.

Request 7: Changes to Approved Specs

Manatee has made changes to the requirements after the specs had been approved which has caused additional rework of the specs and the system configuration.

COR-002 Extended for Go-Live Days Hrs/day Total Hours Total $Hrs Travel Total Felicia 5 8 40 $ 6,774.40 $ 2,600.00 $ 9,374.40

40 $ 6,774.40 $ 2,600.00 $ 9,374.40

New Hire Interface Days Hrs/day Total Hours Total $Hrs Travel Total

Development 160 $ 24,800.00 $ - $ 24,800.00

Testing 80 $ 12,400.00 $ - $ 12,400.00

240 $ 37,200.00 $ - $ 37,200.00

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Following is a table of the Specification approval dates and revision numbers:

Spec Approved Current

Employee 19-Mar v7 v7

Candidate 10-Mar v7 v10

Requisition 10-Mar v12 v15

Below is an estimate of the additional effort incurred due to the changes in the specs previously approved.

Request 8: Project Management

The level of effort for project management on this project has been far greater than expected. Several factors have contributed to the increased level of project management;

• _{More consulting resource hours overall on the project.}

• _{Manatee’s lack of documentation and understanding of their underlying business processes.}

• _{Short project timeframe has meant that no time can be wasted and the maximum control and}

efficiency on the project requires additional oversight.

• _{Manatee resources have difficulty delivering results out of a meeting therefore project}

management oversight is required to drive decisions and next steps.

Below is an estimate of the additional Project Management effort provided by Team DLT:

Description Hours Dollars

Actuals to date (week ending March 28) 449

Estimated to completion (April 6 through June 30) (33 hrs/wk X 13 weeks ) 429

Sub Total 878 Less: Original SOW 308 COR-001 16 COR -002 48 Sub Total 372

Net additional PM hours 506 $101,200

Changes to Approved Specs Days Hrs/day Total Hours Total $Hrs Travel Total Development Jumpstart (before approval 40 $ 6,200.00 $ - $ 6,200.00 Development (during week) 20 $ 3,100.00 $ - $ 3,100.00 Development ( during weekend) 5 $ 775.00 $ - $ 775.00 65 $ 10,075.00 $ - $ 10,075.00

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Note: PM hours are not included in the other sections of this change order and have all been consolidated in this request 8.

PM has been included to the end of June to allow for wrapping up of Phase 1 of this project and planning of Phase 2. Phase 2 will be planned by looking at what is available within the World and Taleo systems, what are the updated requirements of Manatee and how best those requirements can be met. The requirements have changed over the last few months based on what has been learned during phase 1 and the fact that the JDE upgrade will be delayed. A separate contract will be used for Phase 2.

Request 9: COR -002 Felicia Support May and June 2015

Manatee has requested a HR resource be available full time to support the District. This change order will cover the period of May and June 2015. A separate contract will be put in place for this HR resources’ time going forward starting in July 2015. Felicia is currently providing this resource. The following estimate is based on 9 weeks at 40 hours per week.

The above is based on the assumption that COR-002 is extended two weeks for go-live as described

above in Request 6.

Expenses are based on current actuals ($1400/week). It may make sense to look at a long term accommodation solution if this resource will continue full time at Manatee.

3. Priority of Proposed Change.

Please identify the priority level associated with the proposed change.

☒_{Priority 1 – Urgent and Major Impact}

☐_{Priority 2 – Urgent and Minor Impact}

☐_{Priority 3 – Not Urgent and Major Impact}

☐_{Priority 4 - Not Urgent and Minor Impact}

4. Schedule.

The project schedule overall is unchanged except to extend the Go-Live by 2 weeks from April 17 to April 29 2015.

The period of performance for this Change Order is December 1 2014 to June 30 2015 which matches with the original SOW.

5. Business Rationale.

The business rational and/or justification associated with this Change Order are:

Felicia Support: May & June Days Hrs/day Total Hours Total $Hrs Travel Total HR Resource (Felicia) 360 $ 60,969.60 $ 12,600.00 $ 73,569.60

360 $ 60,969.60 $ 12,600.00 $ 73,569.60

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Overall most of the additional effort is required because of the following;

1) Manatee resources are busy doing their day to day work and are not available to support the

project.

2) Manatee resources do not have the specific required skillset.

3) Manatee team simply does not know the existing business processes and the processes are

not documented therefore additional time is required to understand the business process prior to making design and configuration decisions in the Taleo system or World system and related interfaces.

6. Service Level Agreement Impact.

N/A

7. Service Level, Hardware, Infrastructure and Software Environment Impact.

N/A

8. Personnel Impact.

For the PHP Programming Denovo will provide a new resource with PHP programming experience so this should not affect the technical resources on the existing project.

The additional work on the project has been provided by the existing resources wherever possible to reduce the effort required to bring new resources up to speed.

9. Service Fees.

The hourly rates from the SOW will apply to this change order. The estimated fees from the above request are summarized below:

Role Resource Rate Effort (Hours) Fees

Senior Consultant/Engineer Calvin / Alex $ 187.00 200 $37,400.00

Consultant/Engineer $ 169.36

Consultant/Engineer PHP Programmer $ 169.36 320 $54,195.20

Senior Consultant/Engineer Felicia $ 169.36 400 $67,744.00

Application Developer Didi $ 155.00 305 $47,275.00

Project Manager Susan $ 200.00 506 $101,200.00

Senior Systems Engineer $ 193.27

Installation Engineer Sebastian $ 120.00 32 $3,840.00

Totals 1,763 $311,654.20

Travel Expense Estimate $24,600.00

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10. Travel and Expenses.

Travel expense is listed above where appropriate. All Travel expense will follow the guidelines presented in the original SOW

11. Additional Information.

This change order will allow for time and expenses to be incurred prior to final approval as some of this work has already been completed during the course of the project.

12. Change Order Acceptance.

IN WITNESS WHEREOF, Denovo and the Customer have executed this Change Order Request as of the date set forth above.

DLT Solutions, LLC

By: Name: Title:

Date: ___________________________________________________________________

Manatee County School District

By: Name: Title:

Date: ___________________________________________________________________

Original Consulting Budget

Plus prior Change Orders Change Order Amount Revised Budget Total

$435,418.56 $336,254.20 $771,672.76