Brenden Arlow
Warehouse / Distribution Specialist
Cell: +27(0) 711291499 E-Mail: [email protected]Results-driven logistics professional with extensive experience in warehousing, distribution, operational management and business processes. Track record of success in maximising efficiency whilst reducing costs. Strong leader and team player who works well under pressure and is able to motivate others.
Background in wide range of industries including pharmaceuticals, electronics, FMCG, optical and security electronic products.
AREAS OF EXPERTISE
Strong negotiator with excellent communication skills - able to stay focused and motivated.
Able to analyse and interpret data; assess problems; determine alternatives and implement solutions.
Broad knowledge of: Principles and practices of planning
Contracts and service level agreements
Financial management and budgeting
Accounts and administration
Customer and supplier relationships
Shipping and forecasting
Local and international Courier services
Occupational Health and Safety
Business systems Project management Staff management Industrial Relations Inventory control Quality control Warehousing Facilities Management
High level of computer proficiency:Lotus Notes; MS Word, MS Outlook; JD Edwards; Baan; Navision; Accpac.
EDUCATION and TRAINING
2006 Championing the Customer Yawar Baig Associates 2006 Critical Human Skills for Project Leadership Yawar Baig Associates
1996 Finance for Non-Financial managers In House Logos Pharmaceuticals 1995 Inventory Management In House Logos Pharmaceuticals
1984 NOSA Safety for Supervisors NOSA
CAREER SUMMARY
11/2013-02/2014 Site Manager/Key accounts manager Ziphi Nkomo1 05/2010-10/2013 Returns/Quality Manager Shoprite/Ziphi Nkomo1 08/2008-09/2009 General Manager Operations Sanyo South Africa 10/2007-04/2008 Warehouse Manager Regal Distributors 05/2003-08/2007 Logistics Manager Farasanani Management
Consultants
03/1997-04/2003 Operations Manager Bausch and Lomb
PROFESSIONAL EXPERIENCE
11/2013-02/2014 Site Manager/Key Accounts Manager Ziphi Nkomo1 Labour Hire
Key Performance Areas
Ensure the shift operated effectively as per agreed standards Roll Call/Manning of the gate performed on a daily basis
Ensured that all the relevant reports completed and sent to Head Office as per agreed deadline
Ensured that the agreed staff compliment was full and ensured that the vacancies were filled timeously.
Staff control to ensure high levels of productivity are achieved Ensure good housekeeping to agreed standard is maintained
05/2010-10/2013 Quality Manager – Operations Shoprite Distribution Centre Key Performance Areas
Managed 300 staff members: Key accounts Manager, Site Manager, 10 Supervisors. Directed operations in the following departments:
Maize and flour division Salvage department
Cleaning department in a 109 000 sq. meter facility
Managed labour broking companies across 4 shifts which operated on a 24 HR basis Managed facilities in the relevant area ensuring the agreed standard of
housekeeping and safety is always adhered to. Achievements:
Redesigned the salvage area and implemented proper systems and controls. Ensured the maize and flour area adhered to strict hygiene standards with outsourced cleaning company ensuring that no infestation in the area. Managed staff, skills growth and always promoted from within. Returns Centre Manager.
Set up a new operation which would receive all the damage stock from the stores. This Facility would supply the Main DC with all the equipment used in the picking and despatching of stock.
The Returns Centre had an initial staff of 100 staff across 4 shifts and 4 separate Labour Brokers.
Communicated with the transport manager to ensure that there was a supply of trailers for the main Distribution Centre.
400 trailers were despatched on a daily basis.
08/2008-09/2009
General Manager – Operations
Sanyo South Africa
Key Performance Areas:
Managed 7 staff members: Logistics Manager; Shipping and Forecasting Controller; 1 Reverse Logistics Co-ordinator; 2 Store personnel and 2 Customer Services Co-ordinators.
Directed operations in the following departments: 4 outsourced warehouse operations
Order Entry Department
Shipping and Forecasting
Support Sales Department
Controlled the reverse logistics function.
Managed shipping agents for all imported stock.
Procured packaging material.
Managed all courier companies.
Negotiated and managed all Service Level Agreements.
Cost control of all operational expenses including logistics costs.
Facilities management.Achievements:
Improved efficiency with significant savings in warehousing and courier costs. Reduced inventory by improving the Just in time application.
Changed Clearing/warehousing agents to improve efficiency and reduced costs. Changed outsourced company in the Warehouse/Distribution of the company products To ensure savings and customer service.
10/2007-04/2008
Warehouse Manager
Regal Distributors
Responsible for entire Warehouse and Distribution operation and related facilities.
Controlled 5000 lines items with an average of 200 invoices being processed daily.
Supplied products directly to the security industry and supported 14 retail outletscountrywide.
Inventory Control, utilising the First in First Out principal.
Managed 30 staff members, 2 Line Managers and 6 drivers. Provided leadership and guidance to ensure a motivated workforce, and maintained open communication channels through regular staff meetings.
Directed stock takes Daily, weekly, monthly, quarterly and yearly.
Managed all security related issues.Achievements:
Reduced fuel bills and improved efficiency by implementing a new route planning structure in despatch.
05/2003-08/2007
Logistics Manager
Farasanani Management Consultants
Involved with all aspects of the Logistics/Supply chain operations including Warehousing and Inbound / Outbound activities for various Govenment departments
Streamlined operations functions such as recommendations of warehouse layout to improve picking / packing.
Facilities management - ensured that buildings are properly maintained with the best space utilisation. Held regular meetings with the service providers e.g. security companies and cleaning companies.
Negotiated with international and domestic courier companies to secure the lowest rates and ensure the best possible service.03/1997-04/2003
Operations Manager
Bausch and Lomb (Eye Care Products)
Overall responsibility for the Operations which included Warehousing, Distribution, Customer Service and the Quality System as per ISO 9000.
Managed the Sun Glasses and Contact Lens Solution assembly lines to ensure that marketing packs are assembled as per the specs received from the marketing department.
All warehousing functions which included Receiving, Packing and Despatch of all customerorders to third party carriers and final delivery to customer (wholesalers, retail stores, pharmacies, hospitals and optometrists).
Ensured that the Site Master was accurate and reflected the procedures stipulated by the Medical Control Council.
Managed staff effectively to ensure a happy and committed workforce. Conducted all Union negotiations.
Purchased all consumables for the warehouse area.
Controlled and prepared the annual and Capex budgets.
Responsible for the entire Security Programme for the company.
Facilities Management.
Managed the despatch of all goods to our customers making use of outside courier companies as this was the most effective and cost effective means. We used to have a collection of goods by the courier twice daily to ensure that the goods were always available for our customers.Achievements:
Chairman of the Union Negotiating and the Employment Equity committee team. Quality Auditor for the ISO 9000 programme.
07/1989-12/1996
National Warehouse & Distribution Manager
Logos Pharmaceuticals
Ensured that the Site Master was accurate in terms of procedures stipulated by the Medical Control Council.
Responsible for fleet control and 3rd party distribution at Head Office and depots to ensure
Managed risk control in accordance with corporate risk management policies.
Prepared annual budgets and strictly controlled expenditure, including Capex.
Supervised, motivated and managed performance of 14 staff members.
Negotiated best rates with 3rd party couriers to ensure cost effective distribution.
Maintained safety awareness and managed all security-related issues.
Ongoing stock counts to ensure a credible stock holding.
Conducted quarterly depot audits to ensure operations conformed to set standards.
Facilities Management.Achievements
Rationalised the Distribution Supply Chain by closing 4 depots and incorporating into one centralized warehouse in Midrand, thus revising stock holding from 125 days to 46 days resulting in enormous savings.
Improved the space utilization in the warehouse and increased the process flows of this area. Eliminated back order problems and improved customer satisfaction and service.
REFERENCES
Glen Sullivan C.E.O. Norvatis (previously Bausch & Lomb) Tel: +27(0)11 929 9111 Cell: 082 414 2339 Ben Mabena Farasanani Management Consultants Tel: 082 655 0595 Paul Cheetham Managing Director, Freitan Freight Tel: +27(0)11 396 9200
Cell: 082 552 7501 Barry Trengove Marketing/Sales Director, Freitan Freight Tel: +27(0) 11 396 9200
Cell: 082 627 3766 Moira Herbert Human Resources Manager (Sanyo S.A.) Tel: +27(0) 11 304-6032
Cell: 072 257 7928 Noriaka Miyata Managing Director, Sanyo S.A. Tel: +27(0) 11 304-6033
Cell: 082 379 5274 Elizma Pheifer Operations Manager Shoprite Cell: 082 923 0252 Lucas Van Der Merwe C.E.O. Ziphi Nkomo1 Cell: 083 653 1534
