Companies Prefer Sage SalesLogix
Over Competitors’ CRM Solutions
Listen to the experts: Customers explain why they chose Sage SalesLogix as the best
Customer Relationship Management solution.
Sage SalesLogix Is Customizable
Salespeople at BlueCross BlueShield of Tennessee had been using a contact management system that was, as Marketing Consultant Andrea Cooling put it, “very antiquated.” “We looked at many different products,
including Pivotal®. We knew we would have to highly customize whatever we bought because everybody
does business differently. Sage SalesLogix fit the bill in that respect, as well as in cost.”
Andrea Cooling, Marketing Consultant and Project Manager – BlueCross BlueShield of Tennessee
Deb Well, newly hired as HCA Securities’ Director of E-Business, took one look at the existing database and knew it needed to be replaced. Well did a comparative analysis and decided on Sage SalesLogix because it could be easily customized for the unique needs of Harbor Capital and HCA Securities. “Given our
multi-channel environment, I couldn’t see going with anything but Sage SalesLogix. Our industry is changing at the speed of light—and only Sage SalesLogix gives us the flexibility we need to compete.”
Deb Well, Director of E-Business – Harbor Capital Advisors, Inc.
LSI researched the marketplace for a CRM application that would eliminate workplace inefficiencies through automation and provide a platform for global expansion. After analyzing a number of applications, LSI chose Sage SalesLogix. LSI’s management preferred Sage SalesLogix because it offered a fully integrated CRM suite—including sales, marketing, and support—that was flexible, customizable, and priced right.
Ian Fahy, Managing Director – Logistics Systems Installation (LSI)
“We were ready to implement GoldMine® but were cautioned that the software would not scale to an
enterprise-wide level. Also, GoldMine had synchronization problems and used a business-to-consumer data model that did not offer full customization capabilities. Our software consultant recommended Sage SalesLogix—it had all the CRM capabilities we needed plus excellent synchronization.”
Shawn Danu, Manager of Marketing and Sales Systems – Grant Thornton
Heritage Log Homes required a system capable of integrating data from each department’s database. The team searched for the right CRM solution, looking at several possibilities. “We chose Sage SalesLogix
because it’s extraordinarily versatile and we knew we could easily customize it to fit all of our needs. With a lot of other systems, you get their front-end and there’s not much you can do about it. With Sage SalesLogix, you can build almost anything you want to.”
PMK Group analyzed several CRM solutions, and selected Sage SalesLogix for its customization capabilities, its centralized contact and opportunity database, and its strong marketing capabilities. “We
wanted to move from a project-based model to a client-centric model—where our clients are the focus of our business, rather than the projects. To do that, we needed a client relationship management solution. Sage SalesLogix is the tool we chose.”
Philip Angarone, Marketing Director – PMK Group
Sage SalesLogix Features a Flexible Platform
Avnet chose Sage SalesLogix over several possible solutions, including Siebel®, Onyx®, and Pivotal, because it not only met their technology needs from a sales force automation perspective, but because the product offered the flexibility and integration capabilities the organization required.
Dave Stuttard, Vice President of Application Solutions – Avnet
“We attempted to use GoldMine as our CRM solution but the system didn’t perform well and simply wasn’t meeting our needs. Even the recommended upgrades didn’t help. We needed a system with more versatility. Sage SalesLogix has solved our problems. The system is much more flexible and can easily be customized. We’ve been able to eliminate a lot of previously duplicated efforts and our data is more dynamic and accessible to all users. The net result is we are able to track a larger number of opportunities and close more sales.”
James Yore, Vice President of Operations – Electrical Marketing Services (EMS)
“We found that our existing CRM system was no longer effectively meeting our needs. It was requiring a significant amount of time and IT resources to administer the application. With Sage SalesLogix, we spend much less time and effort in system administration. It is much more reliable than our previous system and gives us more reporting capability.”
Carla Seppi, Systems Analyst – Deutsche Financial Services Corporation
Sage SalesLogix Is Easy to Learn and Use
CIO John Meyer from Code 3 Collectibles looked at many CRM solutions, including PeopleSoft®, Onyx, Pivotal, and the Great Plains/Siebel product. He also evaluated Sage SalesLogix. “I could see Sage
SalesLogix was easy to use and wouldn’t require a tremendous amount of training. It had a design philosophy I liked and was easy to follow. It was also highly expandable. Sage SalesLogix truly was exactly what we were looking for.”
John Meyer, Chief Information Officer – Code 3 Collectibles
After looking at three dozen products including GoldMine, Onyx, and Siebel, The Seattle Times Co. discovered Sage SalesLogix. “We decided Sage SalesLogix would be easily understood and would enable
us to share information,” Brian Jonas said. Their Business Partner added, “They liked the flexibility Sage SalesLogix provided—the way it could be customized to meet their exact needs. Plus, they could work with Sage SalesLogix very much like they did with ACT! by Sage. That combination of flexibility, familiarity, and ease of use really sold them on Sage SalesLogix.”
Sage SalesLogix Surpasses in Functionality
Aspyra, Inc. assessed several vendors, including Sage Software, Pivotal, Maximizer®, and Salesforce.com®. After a thorough product evaluation, James Helms says, “We quickly settled on Sage SalesLogix because of
breadth of functionality.”
James Helms, Chief Operations Officer – Aspyra
“We looked at a number of CRM tools and narrowed the field to Sage SalesLogix and two others. Sage SalesLogix not only had the functionality, but could be tailored to fit our specific requirements. Sage SalesLogix also had the ability to scale to meet our future needs.”
Brian Wilson, Manager of IT – National Research Council of Canada
Before selecting Sage SalesLogix, Gantt Aviation considered Microsoft CRM, but judged it not robust enough for the company’s needs. “We track hundreds of pieces of information on every plane on the
market, plus those we’ve previously bought or sold. Sage SalesLogix gives us the ability to bring all that data together and easily make use of it.”
Jo Ellen Lyons, Marketing Manager – Gantt Aviation
Headland chose to invest in Sage SalesLogix because Sage SalesLogix had the ability to be molded to the company’s business requirements and processes, and provided full contact management, opportunity management, and account management capabilities out-of-the-box. In addition, Sage SalesLogix offered reporting and tracking capabilities that contact management software was simply not capable of.
Angelo Gigliotti, Marketing Manager – Headland Machinery
Sage SalesLogix Grows as the Company Grows
Winged Victory’s initial foray into CRM was with ACT! by Sage, a contact and customer management solution from Sage Software. As the business continued to grow, Mike Cleary realized that his organization was ready for a robust CRM solution. He considered GoldMine but ultimately selected Sage SalesLogix, a natural migration path because of the similar interface and workflow it shares with ACT!. “Goldmine did
not offer the breadth of benefits we saw in Sage SalesLogix. When I looked at Sage SalesLogix, it blew me away! It was affordable, intuitive, and provided us with exactly what we were looking for.”
Mike Cleary, President – Winged Victory USA
Cabot Corporation evaluated several CRM solutions including Sage SalesLogix. “Sage SalesLogix was the
clear winner. The solution needed very little customization and was an excellent value for the money—an all-inclusive package with many options that we could turn on in the future as they were needed. The scalability of Sage SalesLogix was also a deciding factor.”
Kedar Murthy, Director of Global Sales and Technical Service and eBusiness – Cabot Corporation
In the course of the search for the right CRM solution, USCO investigated GoldMine, Onyx, and Siebel. Because the company had previously been successful with ACT!, executives also contacted Sage Software and learned about Sage SalesLogix, a natural progression for ACT! users who have outgrown contact management and need CRM. “It was obvious that Sage SalesLogix had the capability to grow with us.”
“After replacing our old customer records system with Sage SalesLogix, we are able to better manage our growing database. It also gives us the flexibility to increase customer communication in a variety of formats. Sage SalesLogix has been a great fit and has helped make our growing pains more manageable.”
Kevin Bahnline, Sales Manager – JMA Railroad Supply Co.
“The prime factors in our decision to implement Sage SalesLogix were out-of-the-box functionality, its user-friendly interface, and the ability to customize to meet our specific requirements. As our needs change, Sage SalesLogix easily adapts to meet those needs.”
Rich Kole, MIS Administrator – Schleuniger Inc.
Sage SalesLogix Allows for Seamless Application
Integration
Watlow Electric executives knew they needed to take steps to modernize their communications
infrastructure. With an extensive set of requirements in place, Watlow executives identified and interviewed nine different sales automation vendors. After a thorough investigation, Sage SalesLogix was selected because the product fit their company’s needs and Sage Software matched their expectations. Watlow executives determined that Sage SalesLogix would be much easier to integrate with their existing back office systems, leading to reduced cost and complications for support. Watlow also determined that the user interface was the best.
Sean Mahon, Sales Force Automation Project Leader – Watlow Electric
At double-digit growth rates for the past decade, Experient needed a way to efficiently manage sales and opportunities, whether they came from an ever-expanding worldwide sales staff, electronically via Web-based leads or via e-mail requests for proposals. Thus, the search began for a complete CRM solution.“We
spent a lot of time investigating solutions and were actually halfway through the buying cycle with another one. However, we realized that with the addition of Sage SalesLogix, all our customer-facing systems could be tied together. Our Sant automated proposal system integrates with Sage SalesLogix, and we use Dynalink to interface with our Sage MAS 90 accounting package. You can’t imagine how information sharing improves sales productivity and customer service!”
David Peckinpaugh, Vice President of Sales – Experient
Before an application was chosen, Pilkington Australia Ltd. identified three selection criteria: The application had to be able to grow with the company, it needed to interface with the organization’s SAP enterprise application, and it needed to be user-friendly to ensure adoption by all users. “Sage SalesLogix not only met,
but in fact exceeded our key selection criteria.”
Sarah Cox, Commercial Sales Representative – Pilkington Australia
Sage SalesLogix Offers Powerful Process Automation
After examining several solutions, from contact managers to enterprise-size packages, SEI Investments decided Sage SalesLogix was the right solution. “We typically offer multiple products and services to anorganization. Sage SalesLogix has a design and workflow that more intuitively handles the complexities of that kind of sales process while being highly user-friendly.”
Sage Software supports the needs, challenges, and dreams of 2.7 million small and mid-sized business customers in North America through easy-to-use, scalable and customizable software and services. Sage Software is a subsidiary of The Sage Group plc, a leading international supplier of business management software and services formed in 1981 and listed on the London Stock Exchange since 1989.
End-to-end solutions. Expert advice. Ongoing support. That’s Sage 360º.
Sage SalesLogix
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Effective interactions with customers and prospects across all communication
channels are key to increasing sales, enhancing customer service,
understanding customer needs, and building lasting profitable relationships.
About Sage SalesLogix
Your highest priority is to grow your business, and your business tools should help you achieve that goal. Sage SalesLogix provides a complete view of customer interactions across sales, marketing, customer service, and support so your teams can collaborate and respond promptly and knowledgeably to customer inquiries and opportunities. Capitalize on key opportunities by targeting your most profitable prospects and customers using marketing campaign and lead management tools. Manage the entire sales cycle and increase sales team performance by automating sales processes and monitoring and forecasting sales activity. Resolve customer requests and issues quickly with customer service and support management tools. Sage SalesLogix powerful business analytics tools will enable you to utilize resources better, identify and act upon opportunities, and make better strategic decisions. With flexible access options, powerful process automation capabilities, and a highly customizable platform, Sage SalesLogix is a comprehensive solution that will help you achieve stronger sales and a more successful business,
now and into the future.
