Ipf Troubleshooting Guide

(1)

Troubleshooting Guide

Ver.1.2

Canon Marketing Japan Inc.

Service & Support Planning Group

Canon Inc.

(2)

(3)

(4)

1. Using This Guide... 1-1

2. Model Groups... 1-1

Chapter 2 Indexes by Case ... 2-1

1. Error Code Index... 2-1

2. Index of Symptoms and Imaging Failures... 2-18

A. Imaging Failures ... 2-18

B. Operational Failures ... 2-19

C. Functional Failures ... 2-19

D. Cutting Failures ... 2-19

E. Unusual Noises ... 2-19

F. Application-Dependent ... 2-20

Chapter 3 Trouble Database... 3-1

1. Ink tanks ... 3-1

2. Maintenance Cartridges ... 3-3

3. Printheads ... 3-4

4. Paper Handling (Paper mismatch)... 3-7

5. Paper Handling (Size detection failure）... 3-14

6. Paper Handling (Skewing）... 3-16

7. Paper Handling (Feeding Problems/Jams） ... 3-16

8. Paper Handling (Insufficient or No Paper/Others) ... 3-18

9. Paper Take-up Unit... 3-19

10. Cutter... 3-20

11. Multisensor ... 3-20

12. HDD... 3-21

13. Operation Displays... 3-21

14. Parts Counters ... 3-22

15. Adjustment Errors... 3-23

16. GARO Errors ... 3-24

17. HP-GL2 ... 3-25

18. Hardware Errors... 3-26

19. Service Call Errors ... 3-31

Chapter 4 More Sophisticated Fault Isolation Tasks ... 4-1

1. 【2F13】AD converter external trigger output error (HW-1 fault) ... 4-1

2. 【2F1F】Purge sensor error ... 4-2

3. 【2F26】Carriage operation disabled ... 4-4

4. 【2F2F】Non-discharge detection error, 【2F30】Non-discharge detecting position error... 4-6

5. 【200C】Roll paper leading edge detection error, 【200D】Cut sheet leading edge detection error ... 4-8

6. 【2010】Skew detection error, 【2017】Paper right side detection error, 【2018】Paper left side detection

error, 【2405】Borderless printing disabled... 4-12

7. 【2E27】Paper jam while feeding, ejecting or printing on paper (Jam 1)... 4-14

8. 【2E25】Paper jam while feeding, ejecting or printing on paper (Jam 2)... 4-16

9. 【2E24】Faulty roll paper unit, 【2E0E】Roll paper unit not available... 4-17

10. 【2015】Cutting failure (Cannot cut sheet)... 4-18

11. 【2F24】Cutter shift timeout error ... 4-19

12. Cutting failures without error indications ... 4-21

13. 【403E】,【403F】Printhead abnormal temperature rises... 4-22

(5)

17. Imaging Failures ③ Blurred, ghost, spread, shaken or undersharp images... 4-32

18. Imaging Failures ④ Line and character errors ... 4-34

19. Imaging Failures ⑤ Defective toning and color misregistration ... 4-36

20. Imaging Failures ⑥ Void lines or images ... 4-38

21. Imaging Failures ⑦ Printing in a size different from the specification... 4-40

22. Imaging Failures ⑧ No printing... 4-41

23. Operational Failures ① PosterArtisｔ won’t launch... 4-42

24. Operational Failures ② The main unit won’t start or the power turns off automatically (without an

error occurring) ... 4-43

25. Operational Failures ③ Cannot install... 4-44

Chapter 5 Fault Isolation Tool Collection... 5-1

T01 Carriage Encoder Fault Isolation Tool ... 5-1

T02

Interpreting Nozzle Check Patterns... 5-1

T03 Nozzle Check Print Fault Isolation Tool... 5-3

T04 Information required to request verification... 5-6

T05 Collecting a PRN File (Windows only)... 5-7

T06 Collecting PC Detailed Information ... 5-8

T07

Collecting Printer Driver Settings ... 5-10

T08 Driver Function Description ... 5-12

T09 Collecting Status Information... 5-13

T10 Collecting Screen Shots ... 5-14

T11 Ink Supply System Fault Isolation Tool... 5-15

T12

Purge Unit Fault Isolation Tool ... 5-18

T13 Linear encoder film installation fault isolation tool... 5-19

T14 How to unlock the carriage (without having to remove the cover) ... 5-19

T15 Recommended head adjustment procedure ... 5-20

T16 Recommended band adjustment procedure ... 5-20

T17

Electrical discharge fault isolation tool ... 5-21

T18 Flat Cable Fault Isolation Tool ... 5-25

T19 Special Mode for Servicing... 5-27

T20 Cleaning operation ... 5-30

Chapter 6 Miscellaneous Information ... 6-1

1. How to interpret Print Inf ... 6-1

2. Upgrading Firmware... 6-5

3. Description of L Printer Service Tool, and How to Use It ... 6-6

4. Notes on Replacing Parts ... 6-8

5. Greasing... 6-9

6. Replacing the Head... 6-14

7. Service parts compatible list... 6-15

Chapter 7 Main Unit Configuration Diagrams... 7-1

1. LFP-IJ Printer Basic Configuration Diagram ... 7-1

2. Paper Paths by Series ... 7-3

(1) iPF5000 Series ... 7-3

(2) iPF700 Series ... 7-4

(3) iPF8000 Series ... 7-5

(6)

(7)

Chapter 1

(8)

(9)

2. Model Groups

The iPF Series is broken down into the following groups in this Guide:

Model group

Maximum paper

width

Five-color dye/pigment

model

Eight-color

pigment model

Twelve-color

pigment model

60 inches

-

iPF9000S

iPF9000, iPF9100

iPF8000 Series

44 inches

(B0 extra-sized）

- iPF8000S

iPF8000,

iPF8100

iPF800 Series

44 inches

(B0 extra-sized）

iPF810, iPF820

-

iPF700 Series

36 inches

(A0 extra-sized）

iPF700, iPF710, iPF720

-

24 inches

(A1 extra-sized）

iPF600, iPF605, iPF610

iPF6000S

iPF6100, iPF6200

iPF5000 Series

17 inches

(A2 extra-sized）

iPF500, iPF510

-

iPF5000, iPF5100

STEP1: Scan through Chapter 2, “Indexes by Case,” for keys to the database

STEP2: Take the actions suggested by the keys to the database found

Go to Chapter 4, “More Sophisticated Fault

Isolation Tasks”

Go to Chapter 5, “Fault Isolation Tool Collection”

From operation panel displays

From low-order four-character error codes (panel display, Print Inf)

From imaging (user complaint) problems

From other problems (such as abnormal noise and slow)

From software-specific problems (e.g., Microsoft Word)

Go to Chapter 3, “Trouble

Database”

If

there are links,

follow them

If any component name or the like

is unknown, see Chapter 7, “Main

Unit Configuration Diagrams: Paper

Paths”

(10)

(11)

Chapter 2 Indexes by Case

(12)

(13)

Error Code

(low-order four

characters） Explanation Key

- ■Paper mismatch (cut sheet)

Print data having a cut sheet print specification has been received with rewinder use being selected.

3-1-1 - ■Paper mismatch (cut sheet)

Cassette pickup has been specified for paper that does not support cassette pickup.

3-1-2 - ■Paper mismatch (cut sheet)

Print data having a manual feed print specification has been received at the completion of roll paper pickup.

3-1-3

- ■Paper mismatch (type）

Mismatch following the selection of any of the following menu choices: “Warning Indication” has been selected for “Paper Mismatch Detection.” “ON” has been selected for “Paper Error Skip.”

On forced printing following a mismatch resulting from the selection of the following menu option: “Pause” has been selected for “Paper Mismatch Detection.”

3-1-4

- ■Paper mismatch (both type and size）

3-1-5

- ■Paper mismatch (size）

3-1-6

- ■Invalid paper loading position

Paper is invalidly positioned on the platen.

3-19-1 - ■Paper take-up unit not switched on

Printing has started with the Paper take-up unit setting of “Use” and with the rewinder switched off.

3-43-1

- ■Job received in Rewind mode, with the panel setting of “Do not use”

Rewinder use has been set to “Do not use” at the start of printing when the rewinder is active.

3-43-2 - ■Forced feed limit

Paper being manually fed in the return direction (back-feeding) has reached the pinch roller position (normal operation).

6-1-1

- ■Printing with ink tank cover open

On a model having a subtank, the ink tank cover opened while printing (printing is allowed to continue).

6-1-2

- ■Durable parts nearing their replacement time

Any of the parts counters has reached warning level 1.

7-1-1 - ■Durable parts past their replacement time

7-1-2 - ■Part counter warning level 1

(14)

1000 1001 1002 1003 1004 1005 1006 1007 1008 1009 100A 100B 100C

■Ink tank near-empty (continued use allowed)

The remaining volume of ink is diminishing (below the pin check level).

1-1-1

1010 ■Head R/L non-discharge warning

There are 30 or more nozzles per color that reject non-discharging nozzle backup, with less than 100 non-discharging nozzles.

2-1-1

1010 ■Head non-discharge warning

2-1-2

1012 ■Head R non-discharge warning

2-1-3

1013 ■Head L non-discharge warning

2-1-4

1015 ■HP-GL2 error: out of the scope of media support

“Warning Indication” has been selected for “Paper Mismatch Detection.”

The paper that is being fed does not support HP-GL/2 printing; that is, a paper type that does not have a required print mode has been set.

8-19-1

1015 ■HP-GL2 error: out of the scope of media support

“Pause” has been selected for “Paper Mismatch Detection.”

The paper that is being fed does not support HP-GL/2 printing; that is, a paper type that does not have a required print mode has been set.

8-19-2

1030 ■(Image mode）Unknown command

A character that is located within bounds of a group character or end parameter character but that is not defined as a command has been detected during Image mode command decoding.

8-1-1

1031 ■(Image mode） Invalid parameter count (no parameters)

A numeric field has not been identified as being numeric during Image mode command decoding.

8-2-1 1032 ■(Image mode） Required item missing

A character out of bounds has been detected where a group or end parameter character ought to exist, during Image mode command decoding.

8-3-1

1034 ■(Image mode）Other warning

A character other than <ESC> has been detected right after the imago mode analysis module entered Image mode or when the decoding of a single command ended.

8-4-1

1035 ■(Setup mode）Unknown command

A command character string other than RESET, SET, OPCMT0 and OPCMT2 has been detected in a PJL command.

8-5-1

1036 ■(Setup mode）Invalid parameter count

Too many or too few parameters have been detected during Setup mode command decoding.

8-6-1 1037 ■(Setup mode） Required item missing

The exit parameter is missing in the EnterGAROMode command and the UniversalExitLanguage command used in Setup Mode.

(15)

1038 ■(Setup mode）Data out of bounds

A character string that is not defined as an environmental variable has been detected. An unknown environmental variable has been detected.

A character string that is not defined as an environmental variable value has been detected. The value of an unknown environmental variable has been detected.

8-8-1

1039 ■(Setup mode）Other warning

A character string other than the @PJL prefix has been detected while the analysis module was idle.

8-9-1 103A ■(Image mode）Image processing table error

No image processing table is available, a required image processing table is wanting or an image processing table contains a value out of bounds.

8-10-1

1040 ■HP/GL2 error; Memory shortage

The size of drawing data exceeds the processing capacity.

8-11-1 1041 ■HP/GL2 error; invalid parameter

Data having an invalid number of types of parameters that follow the command has been detected.

8-12-1 1042 ■HP/GL2 error; physical coordinate check from logical coordinates

Invalid coordinates are involved.

8-13-1 1043 ■HP/GL2 error; Invalid command

A command that is not defined in HP-GL/2 or HP RTL is involved.

8-14-1 1044 ■HP/GL2 error; Current point missing

Invalid data is involved.

8-15-1 1045 ■HP/GL2 error; Drawing limit

Invalid coordinates are involved.

8-16-1 1047 ■HP/GL2 error; Replot buffer overflow

Data storage buffers have run short.

8-17-1 1048 ■HP/GL2 error; Polygon buffer overflow

The size of drawing data exceeds the processing capacity.

8-18-1 1050 ■Platen shutter cleaning required

Clean the blue shutter on the platen.

1051 ■Size clip warning (replace with larger-sized paper)

1100 ■Maintenance cartridge near-full (continued usage allowed）

Near-full has been detected from the dot count and the usage period (drying time).

1-3-1 1101 ■Mist count near-full

Waste ink near-full has been detected from the dot count.

7-2-1 1400 1401 1402 1403 1404 1405 1406 1407 1408 1409 140A 140B 140C

■Ink tank empty (continued use allowed)

The ink tank has run out of ink, but a certain volume of ink is reserved in the subtank. (The reserved volume of ink is put to use after the remaining ink falls below the pin check level.)

Displayed only on models having a subtank. (XX: Target color display).

(16)

1410 1411 1412 1413 1414 1415 1416 1417 1418 1419 141A 141B 141C

■Ink tank not installed (continued use allowed)

The ink tank is not installed but a sufficient volume of ink is left in the subtank. Displayed only on models having a subtank.

(XX: Target color display).

1-1-3

200A ■Paper size detection failure

Cannot detect the paper width (poorly positioned paper).

3-20-1 200A ■Paper size detection failure

Cannot detect the paper width (poorly positioned paper).

3-20-2 200B ■Paper size detection failure

Paper is invalidly positioned on the platen.

3-21-1 200C ■Paper size detection failure

Cannot detect the leading edge of the paper.

The leading edge of paper has been located by coarse detection but not by a second round of fine detection (up to 300 mm) (semi-transparent paper).

3-22-1

200C ■Paper size detection failure

Cannot detect the leading edge of the paper.

3-22-2

200C ■Paper size detection failure

Cannot detect the size of roll paper loaded.

3-22-3

200D ■Paper size detection failure

Cannot detect the trailing edge of the paper.

・Cannot detect the trailing edge of the cut sheet loaded after they have been fed 50 mm. ・Cannot locate the trailing edge of the paper that has been found by coarse detection.

3-23-1

200D ■Paper size detection failure

Cannot detect the trailing edge of the paper.

・Cannot detect the trailing edge of the cut sheet loaded after they have been fed 50 mm. ・Cannot locate the trailing edge of the paper that has been found by coarse detection.

3-23-2

200E ■Too small paper

The width and length of paper supported are lower than the supported size (1.5% margin).

3-2-1 200E ■Too small paper (roll Paper)

3-2-2 200E ■Too small paper

3-2-3 200F ■Too large paper

・The width and length of paper supported are higher than the supported size (1.5% margin). ・Cannot detect the leading edge of paper even when the paper has been fed by 1300 mm for roll

Paper and by the size mentioned above for cut sheet.

・Cannot detect the width of paper even when the paper is fed by the size mentioned above.

(17)

200F ■Too large paper (roll Paper)

3-3-5

200F ■Too large paper

3-3-6

2010 ■Skew (skewed right）

(The nip needs to be released by operating the release lever） Paper is determined skewed as its edge is read by the multisensor.

3-26-1

2010 ■Skew (skewed right）

3-26-2

2010 ■Skew (roll Paper)

3-26-3

2010 ■Skew

(The error is cleared as the paper is removed.）

Paper is determined skewed as its edge is read by the multisensor.

3-26-4

2014 ■Cutter unit fuse blowout error 9-1-1

2015 ■Cutting failure/jam detected due to a cutting failure

An idle cutter unit or a cutter blade that is too blunted to cut sheet has been detected by the paper leading edge detection sequence.

3-46-1

2015 ■Cutting failure/jam detected due to a cutting failure

An idle cutter unit or a cutter blade that is too blunted to cut sheet has been detected by the paper leading edge detection sequence.

3-46-2

2016 ■Paper loosening out of position while printing

The trailing edge of paper has been detected at least 20 mm shorter than the length of cut forms detected.

3-27-1

3-27-2

2016 ■Jam while picking up, ejecting or printing on paper

(A sequence of removing jams with the pinch roller released is required)

Virtually all recovery errors that could occur in connection with paper pickup are handled.

3-27-3

3-27-4

3-27-5

2017 ■Paper (right) side detection error

①Multisensor error on light quantity adjustment

②The read reference paper edge is more than 5 mm apart from its theoretical position. ③Cannot locate the edge of reference paper.

(18)

3-24-2

3-24-3

2018 ■Paper (left) side detection error

①The non-reference edge of paper has been located by coarse detection but not by a second round of fine detection.

3-25-1

3-25-2

3-25-3

201E ■Paper mismatch (cut sheet)

3-4-1 2405 ■Invalid paper loading position (borderless printing)

The position at which paper is loaded is unfit for borderless printing.

Data with a borderless print specification has been received while the left or right edge of roll paper was off the center of the borderless print idle ejection port at the completion of roll paper pickup.

3-5-1

2405 ■Invalid paper loading position (borderless printing)

The position at which paper is loaded is unfit for borderless printing.

Data with a borderless print specification has been received while the left or right edge of roll paper was off the center of the borderless print idle ejection port at the completion of roll paper pickup.

3-5-2

2405 ■Invalid paper loading position (borderless printing)The position at which paper is loaded is unfit for borderless printing.Data with a borderless print specification has been received while the left or right edge of roll paper was off the center of the borderless print idle ejection port at the completion of roll paper pickup.

3-5-3

2406 ■Borderless print data not printable (logic)

Borderless print data has been received at the start of printing, with one of the following conditions being met:

・A feeder slot other than one for roll paper has been specified in the data. ・A paper type that does not support borderless printing has been set on the data. ・Banner printing has been specified on the data at the same time.

・A paper size that does not support borderless printing has been specified in a job for which paper had already been fed.

3-6-1

2407 ■Borderless printing disabled

The width detected by the multisensor is unfit for borderless printing. 2408 ■Borderless printing disabled

(19)

2500 2501 2502 2503 2504 2505 2506 2507 2508 2509 250A 250B 250C

■Ink tank empty (continued use not allowed)

The ink tank has run out of ink. (The reserved volume of ink is put to use after the remaining ink falls below)

1-2-1 2510 2511 2512 2513 2514 2515 2516 2517 2518 2519 251A 251B 251C

■Remaining ink level unknown (continued use allowed)

The remaining volume of the ink in the tank is detected when the tank cover is closed. Consumption has exceeded the original ink capacity (mismatch detected).

Refill ink may have been used.

1-2-6 2520 2521 2522 2523 2524 2525 2526 2527 2528 2529 252A 252B 252C

■Ink tank not installed (continued use not allowed)

On a model that is furnished with a subtank, this error is indicated if the subtank has run out of ink and the state of an ink tank not being installed is detected.

1-2-2 2540 2541 2542 2543 2544 2545 2546 2547 2548 2549 254A 254B 254C

■Ink tank ID error

The type of the tank is wrong (XX: Target color display).

(20)

2560 2561 2562 2563 2564 2565 2566 2567 2568 2569 256A 256B 256C

■Ink tank EEPROM error

There is an error in tank EEPROM. (XX: Target color display).

1-2-4 2570 2571 2572 2573 2574 2575 2576 2577 2578 2579 257A 257B 257C 2580 2581 2582 2583 2584 2585 2586 2587 2588 2589 258A 258B 258C 2590 2591 2592 2593 2594 2595 2596 2597 2598 2599 259A 259B 259C

■Ink tank short on ink

An operation, such as printing or suction, was attempted but enough ink to carry out the operation is left in the tank.

・Subtank model: 2570 to 257C

・Except for pre-print routines, such as cleaning: 2580 to 258C ・Printing: 2590 to 259C

1-2-5

260E ■Gap detection failure

Carriage gap calibration has not been carried out or gap detection is disabled by corrupt calibration data.

9-2-1

260F ■Gap reference plane error (which does not occur when in User mode) Request to replace an abnormal reference plane sheet.

7-3-1

(21)

2800 ■Printhead [X］ non-existing ［X］:

Double-head model: The R-head does not exist. Single-head model: The head does not exit.

2-3-1

2801 ■Printhead [X］DI correction failure ［X］:

Double-head model: R-head DI correction failure Single-head model: Head DI correction failure

2-4-1

2802 ■Invalid printhead mounted in ［X］［X］:

Double-head model: Invalid head mounted on the R-side Single-head model: Invalid head mounded

2-6-1

2803 ■Printhead [X］ EEPROM error［X］:

Double-head model: R head EEPROM error Single-head model: head EEPROM error

2-7-1

2804 ■Heads mounted in horizontally opposite positions 2-8-1 2807 ■Heads mounted in horizontally opposite positions 2-8-2

2808 ■Printhead L non-existing 2-3-2

2809 ■Printhead L DI correction failure 2-4-2

280A ■Invalid printhead L mounted 2-6-2

280B ■Printhead L EEPROM error 2-7-2

280C ■Head non-discharge warning (Printing paused）

There are 30 or more nozzles per color that reject non-discharging nozzle backup, with 100 or more but les than 200 non-discharging nozzles, or there are 30 or more nozzles per color that reject non-discharging nozzle backup, with 200 or more non-discharging nozzles.

2-2-1

280D ■Head R non-discharge warning (Printing paused)

There are 30 or more nozzles per color that reject non-discharging nozzle backup, with 100 or more but les than 200 non-discharging nozzles, or there are less than 30 nozzles per color that reject non-discharging nozzle backup, with 200 or more non-discharging nozzles.

2-2-2

280E ■Head L non-discharge warning (Printing paused)

There are 30 or more nozzles per color that reject non-discharging nozzle backup, with 100 or more but les than 200 non-discharging nozzles, or there are less than 30 nozzles per color that reject non-discharging nozzle backup, with 200 or more non-discharging nozzles.

2-2-3

2811 ■Incompatible printhead version 2-5-1

2812 ■Incompatible printhead R version 2-5-2

2813 ■Incompatible printhead L version 2-5-3

2816 ■Maintenance cartridge EEPROM error

Communication is enabled but the information is corrupted.

1-4-1 2817 ■Maintenance cartridge ID error

A maintenance cartridge for another model has been mounted.

1-4-2 2818 ■Maintenance cartridge not found

Cannot communicate, or cannot detect a maintenance cartridge.

1-5-1 2819 ■Maintenance cartridge full

Maintenance cartridge full is detected from the dot count and the usage period (drying time).

1-6-1 281A ■Maintenance cartridge near-full (continued usage allowed）

(22)

2820 ■Head registration unadjustable

The adjustment value has gone out of bounds during automatic head adjustment.

7-4-1 2821 ■LF unadjustable

A detected value has gone out of bounds while performing automatic band adjustment.

7-5-1 2822 ■Eccentricity uncorrectable (which does not occur when in User mode)

A detected value has gone out of bounds while making adjustment.

7-6-1

2823 ■Head check error 9-4-1

2824 ■Optical axis unadjustable (which does not occur when in User mode)An adjustment pattern has not been printed.The optical axis deviates from the correct position by ±3 mm or more.

7-7-1 2825 ■Paper mismatch on HP-GL/2 printing

2901 ■The available size of the permanent area of the hard disk space has fallen to less than 1 GB. 5-1-1 2902 ■No hard drive space

Copy printing or error recover is not executable.

5-2-1 2905 ■A job save has been executed when the available size of the permanent area of the hard disk

space was lost. Cancel the job.

5-3-1

2906 ■One hundred jobs are already saved in the permanent area of the hard disk space. 5-4-1 2906 ■A job save is executed when 32 jobs are already saved in the permanent area of the hard disk

space. Cancel the job.

5-4-2

2907 ■One hundred jobs are already saved in the permanent area of the hard disk space.

2908 ■HDD format error 5-5-1

2909 ■HDD file error 5-6-1

2918 ■Cassette detection sensor detection failure (Cassette detection sensor) No cassette has been detected during cassette pickup.

3-42-1 291A ■Roll sensor detection failure

Could not detect the roll unit.

3-37-1 291B ■Lift shift timeout

A lift operation has been executed, but no sensor has detected or a sensor has remained detected .

9-5-1

291D ■Spur cam sensor detection failure 9-6-1

2920 ■Cannot take up paper

An error check has been made on paper after the paper had been fed 1850 mm, but the paper take-up unit was not driven at all in that interval (up to about 3700 mm (when run imPapertely after the start of detection)).

3-44-1

2921 ■Continued rewinding error

The paper take-up unit has continued rewinding for 10 seconds, with the rewinding sensor turned on, at printer power-on and at the start of printing.

3-45-1

2E00 ■Paper mismatch (roll paper)

No roll paper have been fed when a job with a roll paper specification is received.

3-7-1 2E01 ■Paper mismatch (roll paper)

Roll paper have not been fed when an internal print job having a roll paper specification started (during internal printing).

3-8-1

2E02 ■Paper mismatch (cut sheet)

No cassette paper has been loaded when data having a cut sheet specification is received.

3-9-1 2E02 ■Paper mismatch (cut sheet)

No manually fed paper has been fed when a job having a top paper feed specification is received.

No manually fed paper has been fed when a job having a front paper feed specification is received.

(23)

2E03 ■Paper mismatch (cut sheet)

Not cut sheet have been loaded in cassettes when data having a cassette specification is received.

3-10-1 2E08 ■Paper mismatch (size）(roll paper)

The width of data and that of the actually loaded paper do not match.

3-11-1 2E08 ■Paper mismatch (size）(roll paper)

The width of data and that of the actually loaded paper do not match.

3-11-2 2E09 ■Short on roll paper (with a paper take-up unit in use)

All of the following conditions have been met at the start of printing: ・“ON” has been selected for “Remaining Roll Paper Detection.”

・Among the paper size settings coded in the print data, the paper length exceeds the remaining length of roll paper.

・A paper take-up unit is used.

3-35-1

2E09 ■Short on roll paper

All of the following conditions have been met at the start of printing: ・“ON” has been selected for “Remaining Roll Paper Detection.”

・Among the paper size settings coded in the print data, the paper length exceeds the remaining length of roll paper.

3-35-2

2E0A ■Paper mismatch (roll paper)

Data having a roll paper specification has been received when manually fed cut sheet had already been loaded.

3-12-1

2E0A ■Paper mismatch (roll paper)

Print data having a roll paper print specification has been received at the completion of manual feed paper pickup.

3-12-2

2E0B ■Paper mismatch (cut sheet)

Print data having a cassette print specification has been received at the completion of manual feed paper pickup.

3-13-1

2E0C ■Paper mismatch (cut sheet)

Print data having a manual feed print specification has been received at the completion of roll paper pickup.

3-14-1

2E0E ■Roll paper unit not installed

The unit has received print data having a roll paper print specification when it had started without a roll unit being connected to it.

3-40-1

2E0F ■The top cover is abnormally open. 6-2-1

2E10 ■Ink tank cover error open (continued use allowed)

The ink tank cover opened while performing any operation, such as printing and suction.

6-3-1 2E11 ■Carriage cover open error

A carriage cover open has been detected.

6-4-1 2E12 ■Faulty release lever

The state of the release lever up (released) has been detected.

6-5-1 2E14 ■Paper mismatch (size or width）

The paper size specified for the “Print to meet the paper width” setting of the driver on receiving print data and the width of the roll paper actually fed did not match.

3-15-1

2E14 ■Paper mismatch (size or width）

3-15-2

2E14 ■Paper mismatch (size or width）

(24)

2E15 ■Paper mismatch (type）

The second and subsequent sheets of paper have been fed as a paper type different from the first sheet when LF adjustment was made with cut sheet.

3-16-1

Following the transmission of data in the GARO format, all of the following conditions have been met at the start of printing:

・The paper type that has been set in the job and the type of actually fed paper do not match. ・“Stop” has been selected for “Paper Mismatch Detection.”

3-16-2

3-16-3

2E15 ■Paper mismatch (type）(on adjustment)

3-16-4

The second and subsequent sheets of paper have been fed as a paper type different from the first sheet when LF adjustment was made from a cassette.

3-16-5

3-16-6

A paper type that cannot be fed from the specified feeder slot has been specified.

3-16-7 2E16 ■Paper mismatch (type）

The data type defined in the data and the type of actually loaded paper do not match.

3-17-1

2E16 ■Paper mismatch (type or size）

The paper type/size defined in the paper and those of actually loaded paper do not match.

・The paper type that has been set in the job and the type and size of actually fed paper do not match.

・“Stop” has been selected for “Paper Mismatch Detection.”

3-17-2

2E17 ■Cassette not installed 3-41-1

2E18 ■Paper not fed as far as the platen 3-28-1

2E19 ■Feeding error

LF out of synchronization for cut sheet

3-29-1 2E1A ■Feeding error

3-30-1 2E1B ■No roll paper available (trailing edge of roll paper detected)

・Paper out has been detected by paper sensor R in a roll paper operation. ・LF out of synchronization on roll paper

3-36-1

2E1B ■No roll Paper available (trailing edge of roll paper detected)

・Paper out has been detected by paper sensor R in a roll paper operation. ・LF out of synchronization on roll paper

(25)

2E1C ■Jam while ejecting paper

(A sequence of removing jams with the pinch roller released is required) A jam has been detected while ejecting paper.

3-31-1

2E1D ■Feeding error

3-32-1 2E1F ■Paper mismatch (size）

The second and subsequent sheets of paper have been fed as a paper size different from the first sheet when adjustment was made with cut sheet.

［XXX x YYY］: Required minimum size

3-17-3

2E1F ■Paper mismatch (size）The paper size setting in effect at the start of an internal print session has fallen below the minimum size specified for that internal print session.

［XXX x YYY］: Required minimum size

3-17-4

2E1F ■Paper mismatch (size）

The paper size setting in effect at the start of an internal print session has fallen below the minimum size specified for that internal print session.

［XXX］: Required minimum size

3-17-5

2E21 ■IEEE1394 interface error

Any error has been detected while initializing IEEE1394 at startup.

3-18-1

2E23 ■Cutter unit failure 9-8-1

2E24 ■Faulty roll paper unit

Failed to detect the cam in the roll unit while no paper was loaded.

3-38-1 2E25 ■Jam while picking up, ejecting or printing on paper (JAM2) 3-33-1 2E25 ■Jam while picking up, ejecting or printing on paper (JAM2) 3-33-2 2E27 ■Feeding error (nip release required)

LF out of synchronization (LF motor won’t rotate) has been detected.

3-34-1 2E27 ■Jam while picking up, ejecting or printing on paper

(A sequence of removing jams with the pinch roller released is required)(JAM1)

Virtually all recovery errors that could occur in connection with paper pickup are handled.

3-34-2

2E31 ■Insufficient quantity of roll paper remaining (upper) 2E32 ■Insufficient quantity of roll paper remaining (lower) 2E35 ■Roll paper not loaded for internal printing (upper) 2E3A ■Failed to feed paper (upper stage)

2E3B ■Failed to feed paper (lower stage) 2F11 ■CR error

An operation order has been issued while the carriage suffered a hardware error.

9-9-1 2F12 ■LF error

・An operation order has been received while the LF suffered a hardware error.

・The target position could not be reached within a predicted operation time + 3 seconds during an LF operation.

・The sensor could not be detected during an LF operation involving sensor detection.

9-10-1

2F13 ■A/D converter external trigger output stop (Hardware error 1) 9-11-1 2F14 ■ASIC register not writable (Hardware error 2)

Could not write to the ASIC register on the main PCB.

9-12-1 2F16 ■Mist fan error

The rotation of the mist fan is not detectable.

(26)

2F17 ■Platen fan lock detection error

The lock signal has been supplied continuously for 3 seconds or longer, 10 seconds after the platen fan started rotating.

9-14-1

2F17 ■Suction platen fan error

The lock signal has been supplied continuously for 3 seconds or longer, 10 seconds after the platen fan started rotating.

9-14-2

2F1F ■Purge sensor error (Recovery purge motor HP detection error) The recovery system has been driven but no sensor interrupt occurs.

The recovery system has been driven to close the cap, but the cap has not been capped successfully.

9-15-1

2F20 ■Cap motor cam positioning error

The recovery system has been driven but no sensor interrupt occurs.

The recovery system has been driven to close the cap, but the cap has not been capped successfully.

9-16-1

2F22 ■Pump shift timeout

The target position could not be reached within a predicted operation time + 3 seconds during pump operation, or no sensor has been detected during a pump operation involving sensor detection.

9-17-1

2F23 ■Purge motor error Pump operation disabled

A PWM duty of 100% has lasted for 200 msec in a pump operation.

9-18-1

2F24 ■Cutter shift timeout

The cutter failed to reach the home position in time during a cutting operation.

3-47-1 2F24 ■Cutter shift timeout error

No sensor has been detected during a cutter operation involving sensor detection.

9-19-1 2F25 ■Carriage motor HP not detectable

Detected only for the wide format.

For the narrow format, the carriage motor HP can be detected when the carriage hits the wall in a full scan following the detection of the HP.

9-20-1

2F26 ■Carriage operation disabled

・A PWM duty of 100% has lasted for 200 msec in a carriage operation

・A collision has been detected in a carriage operation (with the speed predicted from the PWM output value having a deviation of 25 ips or more from the actual speed).

9-21-1

2F27 ■Carriage shift timeout

The target position could not be reached within a predicted operation time + 3 seconds during carriage operation.

9-22-1

2F28 ■Lift shift timeout

A lift operation has been executed, but no sensor has detected it or a sensor has remained detected.

9-23-1 2F29 ■LF feeding motor timeout (cut sheet)

9-24-1

2F29 ■LF feeding motor timeout (roll paper)

9-24-2

2F2A ■Cannot detect the LF home position

The LF home position could not be detected on LF homing during initialization.

9-25-1 2F2B ■LF operation failure (LF operation disabled)

A PWM duty of 100% has lasted for 200 msec during LF operation.

(27)

2F2C ■Cassette shift timeout

・The target position could not be reached within a predicted operation time + 3 seconds during cassette operation.

・No sensor has been detected during a cassette operation involving sensor detection.

9-27-1

2F2D ■Cassette operation disabled

A PWM duty of 100% has lasted for 200 msec in a cassette operation.

3-39-1 2F2E ■Roll shift timeout

No sensor has been detected in a roll operation involving sensor detection.

9-28-1 2F2F ■Non-discharge detection error

As a result of nozzle checking made by the non-discharge detection unit: ①All 640 nozzles in a nozzle train are non-discharging.

②At least 50 nozzles have been found mismatched in a nozzle train of 640 nozzles since the last session of detection.

＜Reference＞The change (between non-discharging and discharging nozzle counts) noted since the last session of nozzle checking is recorded as a mismatch.

9-29-1

2F30 ■Non-discharge detecting position error

No detectable region has been found during non-discharge position adjustment.

9-30-1 2F31 ■Non-discharge light quantity error

A detectable region has fallen to below a certain limit during non-discharge position adjustment

9-31-1 2F32 ■Faulty multisensor

Outside light entered during multisensor light quantity adjustment.

4-1-1 2F33 ■Transparent paper unadjustable

Paper are unidentifiable on automatic adjustment (transparent/semi-transparent paper).

7-8-1 2F34 ■Color calibration error

The adjustment value has gone out of bounds during calibration.

7-9-1 2F35 ■Faulty multisensor (on calibration)

A failure to calibrate has been detected from the parts counter.

4-2-1 2F37 ■Linear scale error

No signal is available from the linear encoder when the head is driven.

99-9-1

2F38 ■The top cover is abnormally open. 6-6-1

2F39 ■Carriage cover error open

The carriage cover has opened at a timing at which it is normally closed.

9-32-1 2F3A ■Purge unit valve motor error

The recovery valve motor has been driven but no movement has been detected within the timeout period.

9-33-1

2F3B ■CS communication error

An irrecoverable communication error has occurred communicating between the CS chip mounted on the ink tank and the main unit.

9-34-1

2F3C ■LF pressure error

2F3D ■HP idle ejection pump motor overload error 2F3E ■HP idle ejection pump motor shift timeout 2F3F ■HP idle ejection pump motor error

4001 ■Borderless/flow idle ejection/mist recovery count full 99-1-1 401A ■HDD failure

Failed to read and write to and from the HDD.

99-2-1 401B ■Poor HDD connection

The HDD and the HDD controller are not indefinable.

(28)

401C ■Faulty RTC

Any error other than the two errors mentioned below has been detected while initializing the RTC at startup.

99-4-1

401D ■RTC low battery error

A battery error has been detected while initializing the RTC at startup.

99-5-1 401E ■RTC clock stop

The RTC has been detected idle while initializing the RTC at startup.

99-6-1 4027 ■Lift shift timeout error

A lift operation has been executed, but no sensor has detected it or a sensor has remained detected.

9-35-1 4034 ■Multisensor unit version error

A different version of multisensor is installed.

This would not occur in an ordinary user environment.

99-7-1

4037 ■Linear scale error

No signal is available from the linear encoder when the head is driven.

99-8-1 403E ■Head abnormal temperature rise (head 1 (R), or A model)

Either of the two Di sensors maintained for each printhead chip (color-specific) has been detected at 120o_{C or higher or -10}o_{C or lower.}

99-10-1

403F ■Head abnormal temperature rise (head 2 (L))

Either of the two Di sensors maintained for each printhead chip (color-specific) has been detected at 120o_{C or higher or -10}o_{C or lower.}

99-11-1

4040 ■Checksum error

The checksum of a file transmitted on execution of the firmware update is unmatched.

99-12-1 4041 ■Flash erase error

Failed to erase flash ROM on execution of the firmware update is unmatched.

99-13-1 4042 ■MIT data transfer failure

Failed to write MIT data on its transmission.

9-36-1 4042 ■Flash write error

Failed to write flash ROM on execution of the firmware update.

99-14-1 4043 ■Firmware update failure error

Failed to allocate a work area on RAM on firmware update.

99-15-1 4044 ■EEPROM size error

Size information about the firmware data transmitted on firmware update and the size of actually transmitted data do not match.

99-16-1

4045 ■Engine EEPROM write error

An EEPROM read/write failure has been detected in the engine portion of the firmware.

99-17-1 4046 ■Recovery part revolutions reaching 50,000 cycles or more

Recovery part operations have reached a predetermined count.

99-18-1 4047 ■Supply part count error

Supply part operations have reached a predetermined count.

99-19-1 4048 ■Non-discharging nozzles on initial filling

An unallowable number of non-discharging nozzles have been detected at the completion of initial filling.

99-20-1

4049 ■Wrong transfer ROM data model

Files for a different model have been transferred on firmware update.

9-37-1 404A ■Non-discharge count error

A non-discharge part operation counter has reached a specified limit.

99-21-1 404B ■Temperature/humidity sensor error

Detection hardware is automatically assumed at fault when a temperature of 0 degree and a relative humidity of 0% are detected, resulting in an error indication.

(29)

404C ■Serial number information mismatch

A mismatch has been detected between the serial number information stored in the EEPROM on the main PCB and that stored in the EEPROM on the MTC relay PCB at startup.

99-23-1

404D ■Machine ID information mismatch

A mismatch has been detected between the model ID information stored in the EEPROM on the main PCB and that stored in the EEPROM on the MTC relay PCB at startup.

99-24-1

404F ■EEPROM read error

404F ■Pump revolutions full (clear the counter in service mode after having replaced the HP idle ejection tray)

(30)

Imaging Failures ··· A

Operational Failures ··· B

Functional Failures ··· C

Cutting Failures··· D

Unusual Noises··· E

Application-Dependent ··· F

A. Imaging Failures

Category Item Subitem Remedial Action (tool) A Soiled print side Chapter 4: Imaging Failures ①

A Ink dropping Chapter 4: Imaging Failures ① A Soiled reverse side Chapter 4: Imaging Failures ① A Black dots (spur marks） Chapter 4: Imaging Failures ① A White dots (spur marks） Chapter 4: Imaging Failures ① A Roller marks Chapter 4: Imaging Failures ①/② A Peeled ink Chapter 4: Imaging Failures ① A Line, streaks and bands Chapter 4: Imaging Failures ② A Blurred or undersharp images Chapter 4: Imaging Failures ③ A Blurred or blotted images Chapter 4: Imaging Failures ③ A Shaken or ghost images Chapter 4: Imaging Failures ③/④ A Thick or double lines or characters Chapter 4: Imaging Failures ④/③ A Defective toning Chapter 4: Imaging Failures ⑤ A Color misregistration Chapter 4: Imaging Failures ⑤ A Void lines and images Chapter 4: Imaging Failures ⑥ A Printing different from settings Chapter 4: Imaging Failures ⑦ A No printing Chapter 4: Imaging Failures ⑧

A Wrong length Prioritize length (specify a magnification).

Specify a magnification for the present output matter (enter a menu description).

A Wrinkled paper Remove the cause of skewing. Clean the cassette pick-up roller.

A Iridescent metallic luster visible Bronze symptom (reflected illuminating light colored by diffusion on the print surface)

A Ink won’t dry on tracing paper or the like

Chapter 4: Imaging Failures ③

Change the drying time setting (lengthen). A Scratching (ink peeling) Chapter 4: Imaging Failures ③

Change the drying time setting (lengthen).

A Poor halftoning (RIP environment) Avoid printing in black alone (but print in multiple colors). A Paper undertone noticeable Change paper.

A Uneven POP board colors noticeable Properties of the paper.

(31)

Category Item Subitem Remedial Action (tool) B PosterArtist won’t launch Chapter 4: Operational Failures ①

B The main unit won’t start Chapter 4: Operational Failures ② B Power turns off automatically Chapter 4: Operational Failures ② B Network-connected printer, once

visible, out of sight

If “Automatic” is selected for the IP address of the printer, assign a fixed IP address to it.

C. Functional Failures

Category Item Subitem Remedial Action (tool)

C Restart the printer.

C Upgrade the firmware.

C

Freezing/slow

If Paper have been added, initialize the Paper preferences and update additional Paper from System Settings (user settings will be lost).

C Underpowered host PC

C Check the network environment.

C

No printing

Bug in AutoCAD high-speed rendering/Ver.3.00 or later

D. Cutting Failures

Category Item Subitem Remedial Action (tool)

D Wavy cut surface Chapter 4: Cutting failures without error indications D Residual cutting chips on the reference

side

Chapter 4: Cutting failures without error indications D Normally ended without cutting Chapter 4: Cutting failures without error indications D Line printed at the cutting position, but

without actual cutting

Chapter 4: Cutting failures without error indications D Line printed at the cutting position on

printing

Chapter 4: Cutting failures without error indications D Cut automatically Chapter 4: Cutting failures without error indications D Images cut halfway Chapter 4: Cutting failures without error indications

E. Unusual Noises

Category Item Subitem Remedial Action (tool) E After checking the idler pulley, go to 2F26. E

Rasping

Check the carriage tension unit.

E The tube has hit the exterior to genera unusual noises. E

Chattering

Open and close the platen suction path selection valve (normal).

E Soiled carriage rail/Clean dry (never apply oil)/replace the rail cleaner/replace the carriage bearing.

E

Carriage drive

Creaky

Broken head open/close lever Replace the lever.

(32)

E Check for jams.

E Check the paper type setting.

E Check to see if the fixed teeth are not dented. E

Cutter Clattering

If the round and fixed teeth are found dented, replace both. E Near the ink tank unit Ink is stirred in a timed operation (normal).

E Roll spool (opposite to the HP) Gear dropped belt teeth noise

Replace the rubber pad in correct position. E Paper feed/back feed LF backup roller sound

Replace with a roller-less part. E Caterpillar mylar

Chattering

Mylar sheet out of position Replace the tube unit. E Platen suction hole Whistling Clean the hole.

F. Application-Dependent

Category Item Subitem Remedial Action (tool) F Defective toning Chapter 4: Imaging Failures ⑤ F Void images (printed void in part) Chapter 4: Imaging Failures ⑥ F Prenticed in a double or half size Chapter 4: Imaging Failures ⑦ F No printing Chapter 4: Imaging Failures ⑧ F Cannot install the HDI driver Chapter 4: Operational Failures ③ F

AutoCAD

Cannot print a size longer than 2300 mm with the HDI driver

AutoCAD2004 specification F Word No magnified printing Chapter 4: Imaging Failures ⑦ F Narrow white lines in the print Chapter 4: Imaging Failures ② F

Excel

Void images (printed void in part) Chapter 4: Imaging Failures ⑥ F Narrow white lines in the print Chapter 4: Imaging Failures ② F

Illustrator

Blurred or undersharp images Chapter 4: Imaging Failures ③ F PosterArtist Won’t launch Chapter 4: Operational Failures ① F WINSTAR CAD Misregistration in printing on

manually fed paper

Reduce the data setting to allow in consideration of the application specifications/margins. F Bundled user software CD The installer does not launch when

the bundled user software CD is mounted.

(33)

Chapter 3

(34)

(35)

Panel display Key

Code

(low-order

four

characters) Large LCD Small LCD 1 Small LCD 2

Explanation/Detection sequence (★: Reference fault isolation Remedial Action procedure or tool) 1-1-1 1000 1001 1002 1003 1004 1005 1006 1007 1008 1009 100A 100B 100C Ink Level:

Check Ink Lvl: Chk XX Ink tank near-empty (continued use allowed) The remaining volume of ink is diminishing (below the pin check level).

①Replace the tank (continued usage allowed).

②If the problem persists after the tank has been replaced, the remaining ink detection system is at fault (replace the supply unit or check the bundled wires). 1-1-2 1400 1401 1402 1403 1404 1405 1406 1407 1408 1409 140A 140B 140C

Ink tank is

empty.

Press OK

and

replace ink

tank.

Ink tank empty (continued use allowed)

The ink tank has run out of ink, but a certain volume of ink is reserved in the subtank. (The reserved volume of ink is put to use after the remaining ink falls below the pin check level.) Displayed only on models having a subtank.

①Replace the tank.

No ink tank

loaded

.

Check ink

tank.

Ink tank not installed (continued use allowed)

The ink tank is not installed but a sufficient volume of ink is left in the subtank.

Displayed only on models having a subtank.

①Mount a tank.

Ink tank is

empty.

Press

OK

and

replace ink

tank.

No Ink Left

↓↓↓

Ink tank empty (continued use not allowed)

The ink tank has run out of ink. (The reserved volume of ink is put to use after the remaining ink falls below the pin check level.) (In the small LCD, the arrow ↓ points to the color in question.)

No ink tank

loaded.

Check ink

tank.

Ink

Tank

Check XX

No Ink

Tank

Check Ink

Tank

Ink tank not installed (continued use not allowed)

On a model that is furnished with a subtank, this error is indicated if the subtank has run out of ink and the state of an ink tank not being installed is detected.

①Remove and then reinstall the tank.

②Replace the tank.

③If the problem persists after the tank has been replaced, the remaining ink detection system is at fault (replace the supply unit or check the bundled wires).

(36)

characters) procedure or tool) 1-2-3 2540 2541 2542 2543 2544 2545 2546 2547 2548 2549 254A 254B 254C

Ink tank

error.

Press

OK

and

replace ink

tank.

Ink Tank

Replace

BK

Ink Tank

Error

Repl. Ink

Tank

Ink tank ID error The ink type is wrong. (XX: Target color display).

Ink tank

error.

Press OK

and

replace ink

tank.

Ink Tank

Replace

BK

Ink Tank

Error

Repl. Ink

Tank

Ink tank EEPROM error There is an error in tank EEPROM.

Ink

insufficient.

Press OK

and

replace

ink

tank.

Ink tank short on ink A suction operation was attempted, but there is not enough ink left in the tank for the operation (iPF8000 series, iPF9000 series).

Reference) About 5 mL to 40 mL of ink may have been left in the tank when this warning occurs.

Ink

insufficient

.

Press OK

and

replace ink

tank.

Not

Enough

Ink

↓↓↓

Replace

ink tank

orOnline

to

prnt

Ink tank short on ink A suction operation was attempted, but there is not enough ink left in the tank for the operation.

(In the small LCD, the arrow ↓ points to the color in question.)

①Replace the ink.

Ink

insufficient.

Press

OK

and

replace ink

tank.

Not

Enough

Ink

↓↓↓

Replace

ink tank

orOnline

to

prnt

Ink tank short on ink

A print operation was attempted, but there is not enough ink left in the tank for the operation. (In the small LCD, the arrow ↓ points to the color in question.)

①Replace the ink.

②If the problem persists after the tank has been replaced, the remaining ink detection system is at fault (replace the supply unit or check the bundled wires).

(37)

characters) 1-2-6 2510 2511 2512 2513 2514 2515 2516 2517 2518 2519 251A 251B 251C

Ink level is

unknown.

Check ink

level.

Press Online

to start

printing.

Online

Key

Press To

Print

Ink Lvl

Unknown

Press

Online

Remaining ink level unknown (continued use allowed) The level of ink remaining in the tank is detected when the tank cover is closed.

Consumption has exceeded the original ink capacity (mismatch detected).

Refill ink may have been used. (In the small LCD, the arrow ↓ points to the color in question.)

Replace the ink tank.

2. Maintenance Cartridges

Panel display Key Code (low-order four characters)

Large LCD Small LCD 1 Small LCD 2 Explanation/Detection sequence

Remedial Action

(★: Reference fault isolation procedure or tool) 1-3-1 1100

Prepare for

maint cart

replacement.

MTCart

Full

Soon

Maintenance cartridge near-full (continued usage allowed) Near-full has been detected from the dot count and the usage period (drying time).

Prepare a maintenance cartridge. 1-4-1 2816

Maintenance

cartridge

problem.

Replace

the

maintenance

cartridge.

Maint

Cartridge

Replace

Cart

Maint Cart

Error

Replace

Cart

Maintenance cartridge EEPROM error

Communication is enabled but the information is corrupted.

Replace the maintenance cartridge. 1-4-2 2817

Maintenance

cartridge

problem.

Replace

the

maintenance

cartridge.

Maint

Cartridge

Replace

Cart

Maint Cart

Error

Replace

Cart

Maintenance cartridge ID error A maintenance cartridge for another model has been mounted.

Replace the maintenance cartridge.

(The maintenance cartridge was capable of normal

communication when the error occurred.) 1-5-1 2818

No

maintenance

cartridge.

Check

the

maintenance

cartridge.

Maint

Cartridge

Load

Cartridge

No Maint

Cart

Load

Cartridge

Maintenance cartridge not found Cannot communicate, or cannot detect a maintenance cartridge.

Remove and reinstall, or replace the maintenance cartridge.

1-6-1 2819

Maintenance

cartridge full.

Replace

the

maintenance

cartridge.

Maint

Cartridge

Replace

Cart

Maint Cart

Error

Replace

Cart

Maintenance cartridge full Maintenance cartridge full is detected from the dot count and the usage period (drying time).

Reference) The absorber may appear whitish or weight light, depending on the usage conditions. 1-7-1 281A

Prepare for

maint cart

replacement.

MTCart

Full Soon

Maintenance cartridge near-full (continued usage allowed) Near-full has been detected from the dot count and the usage period (drying time).

Prepare a maintenance cartridge.

(38)

characters) procedure or tool) 1-8-1 281B

No

Maintenance

Cartridge

capacity.

Replacethe

maintenance

cartridge.

Maint

Cartridge

Replace

Cart

Maint

Cart

Error

Replace

Cart

The maintenance cartridge before cleaning does not have an enough capacity.

The maintenance cartridge can be put to reuse after the end of cleaning.

Reference) The absorber may appear whitish or weight light, depending on the usage conditions.

<Maintenance cartridge detection timings>

The presence of a maintenance cartridge is detected at the following timings: ①Before printing/during printing (twice/second)/at the end of printing/ between pages

②Before a recovery operation/during a recovery operation (twice/second)/before opening of the ink supply valve ③When the cartridge is removed and inserted following the occurrence of an error or warning.

3. Printheads

Panel display Key Code (low-order four characters)

Large LCD Small LCD 1 Small LCD 2

Explanation/Detection sequence

Remedial Action

(★: Reference fault isolation procedure or tool) 2-1-1 1010

Problem with

Printhead L/R

Chk printing

results

CheckPrintout:LR

Head R/L non-discharge warning There are 30 or more nozzles per color that reject non-discharging nozzle backup, with less than100 non-discharging nozzles.

①Check image quality. (Unless there are problems with the image quality, there is no need to replace the head.)

②Replace the head.

★If the problem persists, go to 2F2F (P4-6).

2-1-2 1010

Check

printed

document.

Check Printout

Head non-discharge

warning

There are 30 or more nozzles per color that reject non-discharging nozzle backup, with less than100 non-discharging nozzles.

2-1-3 1012

Problem with

Printhead R

Chk printing

results

CheckPrintout:R

Head R non-discharge warning

2-1-4 1013

Problem with

Printhead L

Chk printing

results

CheckPrintout:L

Head L non-discharge warning