Test Governance i Nets
Pål Hauge
Senior Test Manager
x
med datterselskaper og brands
Selskaper i fusjonen
2
MDKK
2011h2.
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” T A K I N G T H E B E S T ”
” R E A C H I N G H I G H E R ”
” P O L E P O S I T I O N ”
6. P&I – BBS NICS SWIFT Benefit: DKK X (2011) Investment: incl.B2010 H1 2010 – Q3 2010
7. P&I – eGiro CREMUL migration Benefit: DKK X (2012) Investment: DKK Y Q4 2010 - Q2 2011
8. P&I – Danish Appl. optimisations Benefit: DKK X (2013) Investment: DKK Y Q4 2010 – Q4 2012
9. CA, FA, MS – One Cards IT landscape Benefit: DKK X(2014) Investment: DKK Y Q3 2010 – Q4 2014 11. FA – Teller acquiring out of EDB Benefit: Y (H2 2012) Investment: DKK X Q1 2011-Q2 2012 10. FA – Teller AMEX migr. to PBS platform Benefit: DKK X (2011) Investment: DKK X Q2 2010 – Q1 2011 14. eSec – IT landscape roadmap (assessment) Benefit::Y(2011) Investment: DKK X Q1 2011- Q3 2011 17. FA – Teller Operation insourcing (PCI comp.) Benefit: 1.8-3.7 (2011-2012) Investment: DKK X Q3 2010 – Q2 2011
18. FA – Teller Operation insourcing (Office etc.) Benefit: Y (2011-2012) Investment: DKK X Q3 2010 – Q2 2011 20. IT – Norwegian main-frame outsource to CSC Benefit: DKK X (2012) Investment: Incl. B2010 Q1 2010 – Q4 2010 22. IT NO Operations – optimisation initiaves Benefit: (2010-2012) Investment: DKK X Q2 2010 – Q4 2011 25. IT – Increase capa-cacity through sourcing Benefit: Y (2012-2014) Investment: DKK X Q432010 – Q3 2011 26. IT – Competence Development Plan Benefit: n/a Investment: incl. budget Q3 2010 – Q4 2011
28. IT – Comm. & Mobilisation plan Benefit: n/a Investment: Incl. budget Q2 2010 - ongoing
29. IT – IT Governance & Portfolio Management Benefit: n/a Investment: incl. budget Q3 2010- Q1 2011
27. IT – Business excellence in IT Benefit: n/a Investment: incl. budget Q3 2010 – Q3 2011 24. IT – Nets project model
Benefit: n/a Investment: incl. budget Q3 2010 – Q2 2011
= Indicates project is supervised and supported by IT Transformation Core Team (TCT) 9. One Cards IT landscape (Assessment Phase) Q3 2010 – Q1 2011 9. One Cards IT landscape (Clean-up Phase 1) Q1 2011 – Q4 2012 15. P&I – IT landscape roadmap (assessment)
Benefit: Not assessed Investment. DKK X Q3 2010 – Q2 2011 12. FA – Teller issuing out of EDB Benefit: Y (2013) Investment: DKK X Q1 2011- Q4 2012 21. IT DK Operations – optimisation initiatives Benefit: Y (2010-2013) Investment: DKK X Q2 2010 – Q4 2012 19. IT – Joint Nets IT Operations project Benefit. Y Investment. DKK X Q1 2011 – Q2 2013 30. IT – Nets develop-ment methodologies Benefit: n/a Investment: incl. budget Q3 2010 – Q4 2011
23. IT – IT strategy (incl. IT & Arch. Principles)
Benefit: n/a Investment: incl. budget
Q4 2010 – Q2 2011 31. IT – Nets IT operation
procedures Benefit: n/a Investment: incl. budget Q3 2010 – Q4 2011 3. MS – appl. platform consolidation Benefit: DKK X (2014) Investment: DKK Y Q3 2010 – Q4 2013
= ”Quick Win” project
= ”Must Do” project as prioritised by GM = Indicates key milestone in large project
Organisation chart L2-L3
IT
IT Øyvind Apelland AD&AM Merchant Solutions Jan C. Plenge IT Operation Lisbeth Hvidkjær AD&AM Cards&Teller Helene O’Sullivan AD&AM P&I Øystein Kruge AD&AM eSecurity Huy Nguyen IT Governance Jørn Leonhardsen IT Strategy & Enterprise Architecture Vacant IT Strategy & Enterprise Architecture Vacant IT Security Hasse Kristiansen IT Security Hasse Kristiansen Program Acquiring Claus Nielsen Program Acquiring Claus Nielsen Program Issuing Nils Vingdal Program Issuing Nils VingdalPBS
•
OPUS
•
Basert på fossefall
•
Eksisterende dokumentasjon
Malverk med 100%
prosessdekning
Prosessbeskrivelser
•
Verktøy implementert og brukt
for samtlige prosjekter
•
Godt forankret i mesteparten
av IT-organisasjonen
PBS
•
OPUS
•
Basert på fossefall
•
Eksisterende dokumentasjon
Malverk med 100%
prosessdekning
Prosessbeskrivelser
•
Verktøy implementert og brukt
for samtlige prosjekter
•
Godt forankret i mesteparten
av IT-organisasjonen
BBS
•
U04
Based on:
Scrum og fossefall
Existing documentation:
•
Færre maler – ikke alltid
benyttet
•
Retningslinjer for prosess
Verktøy benyttet av mange
prosjekter
Fokus på forbedring av prosess
BBS
•
U04
Based on:
Scrum og fossefall
Existing documentation:
•
Færre maler – ikke alltid
benyttet
•
Retningslinjer for prosess
Verktøy benyttet av mange
prosjekter
Fokus på forbedring av prosess
- To land og to forskjellige innfallvinkler
Selskapenes testprosesser
4
7
IT Governance
Nets’ Benefits of the Test Mandate
Mandate for Senior Test Management
8
Getting the most of the
strategic value of the
testing
Improving test’s ROI
Ensuring alignment and
adherence to the IT
strategy and Nets’
corporate values
With a test Mandate that:
•
Grants ownership of a corporate wide test framework
•
Supports the IT AD&AMs in the test domain and
•
Allows to run governance of the AD&AMs test initiatives
Nets will achieve benefits by:
Governing Thought
To achieve a more efficient test
approach the suggestion is that the
Senior Test Management team is
empowered through the mandate to:
Obtain ownership of
the corporate wide
test framework
Support the IT
AD&AMs in the test
domain
Run governance of
the AD&AM test
initiatives
Obtain ownership of
the corporate wide
test framework
Support the IT
AD&AMs in the test
domain
Run governance of the
AD&AM test initiatives
•
Define and maintain
Nets’ Test Policy and a
prototype of the Master
Test Strategy
•
Describe and maintain
Nets’ test framework
and its templates
•
Continuous test
process improvement
aligned with industry
best practices
•
Ensure a corporate Test
Policy, aligned with
•
Provide test
consultancy to
AD&AMs, ITO, BU and
GU.
•
Manage test execution
of governance class A &
B projects
•
Coordinate
development of test
competencies in Nets.
•
Ensure that the Test
Policy and the test
framework get
implemented and
followed-up by all
AD&AMs*
•
Provide consultancy to
define the AD&AMs’
Master Test Strategy
•
Monitor changes to IT
AD&AMs’ test processes
and ensure alignment
with the test framework.
Exceptions will be
6
IT Test Policy
(Nets)
Owned by CIO
AD&AM
Master test strategy
Owned by ADAM
manager
Test
strategy
(Programme)
Master test
plan
Master test
plan
Master test
plan
Level test
plan
Test
strategy
(Project)
Master test
plan
Level test
plan
Test plan
sprint
Test plan
sprint
Test plan
sprint
Test plan
sprint
AD&AM
Master test strategy
Owned by ADAM
manager
AD&AM
Master test strategy
Owned by ADAM manager
AD&AM
Master test strategy
Owned Nets IT L3
Document Hierarchy
12
Nets Strategy
13
Intro to Nets’ Test Policy
•
All test initiative at Nets must have a clear
objective in alignment with the particular
programme/project drivers.
•
Nets’ testing foremost focus is to provide
business benefits to every IT initiative and
stability in the systems.
•
Test metrics is a way to describe the status
of the software, not a goal in itself
•
We will continue to follow the ISTQB scheme
in education and vocabulary
Intro to Nets’ Test Policy
•
Risk based testing
- All test effort should be
prioritized according to criticality, impact on
business and complexity.
•
Early testing
- Test should be performed at the
earliest stage possible and used as a pointer to
requirement delivery and quality up front.
•
Test automation
should be considered up front
for all development and is mandatory in iterative
development processes. Automation is also
considered an effort to reduce development time
•
There must be defined
acceptance criteria
in all
test levels for all external projects
•
The test process is
aligned to Nets’ project
model
and preferred development framework
•
Integrated test
in lean and agile development
methodologies
8
15
Corporate Test Policy
Senior Test Management
Mandate
Master Test Strategy template
Governancemodellen består av:
16
Corporate Test Policy
Mer eller mindre besluttet
Master Test Strategy
presentert for avdelingene og diskutert
Senior Test Management
Mandate
Avventer bestlutning i IT Management
group