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(1)

Management Consulting 101

So, you might want to be a consultant …

© K.E. Homa

Proprietary Material

Incomplete Without Extensive Oral Elaboration

Professor Ken Homa

(2)

Today’s Session

• Career perspective

• Key consulting skills

• How to get “there”

• Guide to resources

(3)

Caveats & Warnings …

(4)

Shameless promotion

STRT 551 – FMC

(Mod 3)

Frameworks, Methods and Contexts

STRT 552 – SBA

(Mod 4)

Strategic Business Analytics

Caveats & Disclaimers

(5)

One man’s view

• Mature, uncensored subject matter … viewer discretion advised !

• Not necessarily the views of any organization, official or ad hoc

• No warranty, expressed or implied

Caveats & Disclaimers

(6)

Where I’m coming from …

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Princeton University, A.B. cum laude, Economics University of Chicago, M.B.A.

---FUNCTIONAL FOCUS---

EMPLOYER SECTOR STRATEGY MARKETING LOGISTICS SYSTEMS

Arthur Andersen Consulting X X

McKinsey Consulting X X X

Univ. of Chicago Education X X General Electric Consumer Goods X X X

Black & Decker Consumer Goods X X X X

Georgetown Univ. Education X X X

Ken Homa

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Do you really want to be

a consultant?

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• Intellectual challenge • Strong peer group • Diverse experiences

Every couple of months, it’s jump ball: a new industry, a new client, new jargon.

Management Consulting

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• Intellectual challenge • Strong peer group • Diverse experiences • Powerful credential • Impactful “network”

One of the best post-MBA experiences, for highly focused fast-trackers

Management Consulting

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• “Snob factor” w/ backlash

Management Consulting

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The book chronicles McKinsey’s rise … and instances of its bad advice.

It also “raises an important question that is applicable to the entire netherworld of

consultants, advisers and other corporate hangers-on”.

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• Intensely competitive

• Low “sense of completion” • Natural evolution to selling

from problem solving

• Compelling lifestyle issues

Tough to get in … few stay in

Management Consulting

The Dark Side

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“Presence” Intellect Character Background

Bright, engaging, articulate Structured, curious, practical Motivated, honest, team player Skills & interests, successes

Management Consulting

Interview Probes

Smart? Distinctive? Client-ready?

(17)

Know the criteria, accentuate your

positives, but don’t try to package

yourself to fool them …

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• Type “A” personalities • High self-esteem

• Ambitious career goals • Willing & able to accept

unbalanced lifestyle

• Unwavering commitment

Only the strong(est) survive !

Management Consulting

(19)

If you’re still interested in

becoming a consultant …

(20)

Many consulting venues and

and orientations to consider …

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“Management Consulting”

Many venues and orientations …

• External, Internal

• Established, “Sprouts”

• Commercial, Government • Clients: Big, Small, NFP

• General Mgnt., Tech, Niches • Strategy, Ops, Organization

Recent trends

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“Management Consulting”

Recent trends…

• Consolidation among giants • Global scale, full-service

• Strategy + implementation

• More standardized processes

Problem solvers

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Regardless of venue and orientation.

consulting firms want people who are

extraordinary problem-solvers …

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Some theory (sorry) …

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Split Brain Thinking Left Brain Engineer, quant Cerebral (thoughts) Abstract (concepts) Logical (symbols) Analytic (parts) Core (evidence)

Facts (words, numbers) Deductive (sequential) Convergent (end product)

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Split Brain Thinking Left Brain Engineer, quant Cerebral (thoughts) Abstract (concepts) Logical (symbols) Analytic (parts) Core (evidence)

Facts (words, numbers) Deductive (sequential) Convergent (end product)

Task (destination) Right Brain Designer, poet Visceral (feelings) Concrete (things) Analogical (stories) Synthetic (patterns) Periphery (subtleties) Impressions (images) Inductive (parallel) Divergent (elegance) Creation (journey)

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Split Brain Thinking Left Brain Engineer, quant Cerebral (thoughts) Abstract (concepts) Logical (symbols) Analytic (parts) Core (evidence)

Facts (words, numbers) Deductive (sequential) Convergent (end product) Task (destination) Right Brain Designer, poet Visceral (feelings) Concrete (things) Analogical (stories) Synthetic (patterns) Periphery (subtleties) Impressions (images) Inductive (parallel) Divergent (elegance) Creation (journey)

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What’s your natural tendency –

left-brain or right-brain?

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Split Brain Thinking Left Brain Engineer, quant Cerebral (thoughts) Abstract (concepts) Logical (symbols) Analytic (parts) Core (evidence)

Facts (words, numbers) Deductive (sequential) Convergent (end product)

Task (destination) Right Brain Designer, poet Visceral (feelings) Concrete (things) Analogical (stories) Synthetic (patterns) Periphery (subtleties) Impressions (images) Inductive (parallel) Divergent (elegance) Creation (journey)

(34)

What is prized by consultants –

left-brain or right-brain?

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Split Brain Thinking Left Brain Engineer, quant Cerebral (thoughts) Abstract (concepts) Logical (symbols) Analytic (parts) Core (evidence)

Facts (words, numbers) Deductive (sequential) Convergent (end product)

Task (destination) Right Brain Designer, poet Visceral (feelings) Concrete (things) Analogical (stories) Synthetic (patterns) Periphery (subtleties) Impressions (images) Inductive (parallel) Divergent (elegance) Creation (journey)

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Answer: BOTH

(37)

Right Wrong Direction

Right

Brain

Whole

Brain

No

Brain

Left

Brain

Exec ution

Whole Brain Thinking

Right brainers do the right stuff wrong

Left brainers do the wrong stuff right

Whole brainers do the right stuff right

No brainers don’t attend MSB

(38)

Some Practical Advice

If you want to be a consultant,

start thinking in 2 X 2 matrices.…

(39)

Recent buzz …

(40)

Don’t get left behind …

“A world awash in data” Powerful computing tools “Battling algorithms”

Shortage of power analysts

Right Brain Rising

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We are moving from an economy and a society built on the logical, linear, computerlike capabilities of the Information Age

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We are moving from an economy and a society built on the logical, linear, computerlike capabilities of the Information Age

… to an economy and a society built on the inventive, empathic, big-picture capabilities of what’s rising in its place, the Conceptual Age.

Right brains rising …

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TakeAways

• Left-brain performance bar is rising

• Left-brain: necessary but not sufficient

• Right-brain: competitive edge

• Whole-brain: becoming mandatory

Goal: Whole Brain

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Goal: Become a ‘whole brain’ thinker

More specifically, develop 5 key skills

(47)

5 Key Skills to Develop

1. Frame complex problems

2. Generate testable hypotheses

3. Gather and analyze facts efficiently 4. Craft creative, practical solutions 5. Syndicate support and mobilize

(48)

So, how to develop these

problem-solving skills?

(49)

• Take your MBA seriously … classes & cases • Capitalize on Club & Career Center offerings • Learn to speed read… and think visually

• Make nums 2nd nature … especially financials

• Follow the business news … habitually

(50)

Some specific advice …

(51)

5 Key Skills to Develop

1. Frame complex problems

2. Generate testable hypotheses

3. Gather and analyze facts efficiently 4. Craft creative, practical solutions

5. Syndicate support and mobilize

(52)

5 Key Skills to Develop

1. Frame complex problems

2. Generate testable hypotheses

3. Gather and analyze facts efficiently

4. Craft creative, practical solutions

5. Syndicate support and mobilize

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www.HomaFiles.com

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Management Consulting 101

So, you might want to be a consultant …

© K.E. Homa

Proprietary Material

Incomplete Without Extensive Oral Elaboration

Professor Ken Homa

References

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