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An example video conferencing. Ways of working together. Due diligence on travel. So, judicious use 11/5/2009

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3D Interactive Technology and Stereoscopic Displays

Dr. Roy C. Davies The Flexible Reality Studio Ltd. Auckland University of Technology.

Virtual Conferencing

Reduce your carbon footprint by being there virtually (and still be effective).

Dr. Roy C. Davies

Why do we travel for business?

Get away for a while.

Stay at nice hotels, have fun, good food,

experience another culture and place.

Meet people and get things done effectively

–network and socialize; –seal deals;

–work together; –develop channels…

Time (on the plane and in hotel)

to get stuff done.

We know that meetings are

important to business…

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The importance of meetings

Average U.S. business would forfeit 15% of profit in one year if it eliminated business travel.

Per dollar invested:

– Gives on average $12.50 increased revenue and $3.80 new profits.

– Customer meetings have greatest ROI, between $15 and $20.

– Conferences or tradeshows have ROI between $4 and $6.

40% of prospective customers become new customers through in-person meetings.

85% of corporate executives perceive web and teleconferencing less effective than in-person meetings.

63% believe virtual meetings are less effective than in-person meetings.

Travel is a powerful incentive for the development of Human Capital.

Source: The return on investment of US business travel, Oxford Economics, USA, October, 2009.

But on the other hand…

Carbon Statistics for travel

Flying New York to London = 714 kg CO2/person

Flying Seoul to Auckland = 816 kg CO2/person

Carbon absorption by trees = 14kg CO2/tree/year

New York to London = 51 years for one tree, per passenger, to absorb the carbon produced.

Seoul to Auckland = 58 years for one tree.

Sources:

– http://www.terrapass.com/carbon-footprint-calculator

– http://www.carbon-info.org/

The cost of business travel

The carbon dioxide generated by the average

expense-claiming employee from business travel

(not including commuting) during a year is the

equivalent of them boiling a kettle 105,413 times.

To offset this, it would require six trees to be

planted and grown to maturity (taking about 99

years) per expense-claiming employee per year:

22.5 million additional trees per year for the UK.

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New realities – carbon tax

Regulations will soon start to affect

bottom-lines.

Copenhagen Climate Conference, 2009.

Many governments are bringing in

legislation.

Lowering emissions looks good to clients.

OK, so we aim to travel less…

What do we do instead?

Remote meeting tools

Telephone / Speaker phone / FAX

Websites / Bloggs / Forums / Wikis / Email / Letters

Social Networking tools / LinkedIn / Facebook

Skype / MSN / ICQ

Video Conferencing / Video Phone

Goto Meeting / WebEx / Web conferencing

2ndLife / Active Worlds / Collaborative VEs

Virtual Chat rooms / Chat rooms

Specialised Virtual Applications

Virtual Conferencing

Ways of working together

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Ways of working together

Computer Supported Cooperative Work (CSCW)

Bloggs / Forums / Wikis / Email / Letters

Websites, Social Networking Telephone / Speaker Phone

Skype / MSN

Video Conferencing / Video Phone Goto Meeting / WebEx / Web conferencing 2ndLife / Active Worlds / Collaborative VEs Virtual Chat rooms / Chat rooms

Specialised Virtual Applications

Face-to-face

Face-to-face

An example – video conferencing

Pharmacia & Upjohn installed enterprise-wide

video-conferencing equipment:

–"The ability to interact with others remotely produces huge corporate benefits," says Glen Miller, director of worldwide video and satellite communication.

–Saved more than $6 million in direct travel expenses in one year.

–Freed up about 2000 workdays that managers and executives used to spend in transit.

Source: http://www.effectivemeetings.com/meetingbasics/meetstate.asp

Due diligence on travel

Yes:

– At critical times in opportunity and relationship development. – To generate new leads. – For large events.

But:

– Be effective and accountable.

No:

– Maintaining client relationships between meetings (learn from social networking).

– Large events when not presenting or displaying. – Short, regular meetings.

But:

– Remote collaboration tools could be better…

Do you really need to travel?

Consider cost, time and carbon.

So, judicious use

of remote meetings

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Scientific theory for the use of

Virtual Conferencing.

What’s good about meeting face-to-face and

what are the problems and benefits with

current technologies?

The importance of face-to-face

The immediacy of having to deal with the person in front of you to get things done…

Effective communication

Body language

Working, learning, experiencing together

Getting to know each other

Meeting new people

Shared physical resources

Small and large groups

Opportunity for unplanned activities and discussions

Communities of Practice

The process of sharing information and

experiences to learn from each other, and develop personally and professionally.

Nurturing new knowledge, stimulating innovation, and sharing

existing tacit knowledge.

“For organizations, … learning is an issue of sustaining the

interconnected communities of practice through which an organization knows what it knows and thus becomes effective and valuable as an organisation” (Wenger 1998, p. 8).

Communities can be grown virtually.

Source: Wenger, Etienne (1998). Communities of Practice: Learning, Meaning, and Identity. Cambridge: Cambridge University Press. ISBN 978-0-521-66363-2.

Presence

The feeling of being there / temporary suspension

of disbelief

What?

–Depends on the technology and –the will of the participants.

Why?

–Higher presence increases learning, recall, performance, communication.

–Lower level of presence detracts and inhibits and requires additional mental effort.

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Problems with existing technologies

Often not easy to use

–Setting up, connecting, maintaining connection, collaborating,

communicating, sharing content.

Many don’t support:

–Good visual (or audible) communication –Dynamic sharing of resources

–Spontaneous group and individual activities –Richness of experience

Lessons from Virtual Surgery

Believability is important

Gown up and sterilize as

if for actual surgery.

Puts into the mindset.

For Virtual Meetings – should make as much

effort at going to a face-to-face meeting.

Preparation, a high level of

presence and believability means

more effective remote meetings.

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Capabilities and Structure

EONReality Coliseum

Multi-modal communication in a virtual

environment

Scalable, multi-users avatars

Live video streaming

Voice-over-IP

Data connectivity to other software

Virtual Presentation Surface(s)

Interactive 3D content

Scalable to Immersive (stereoscopic 3D)

systems

Demonstration

http://www.youtube.com/watch?v=Xe30IJBMClU

or search on youtube for EONReality Coliseum

Why is this good?

Sociological

– We meet at a common place and have a shared experience.

Communities of Practice

– We can work together using shared resources, and even go off to small discussions.

Presence and Believability

– As a Virtual Environment, it is easier to ‘think yourself into the space’ than, say, a video conference.

Usability

– All the connectivity is done centrally – you just hook in.

Getting into the mindset

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And it can save time,

money and carbon…

NZ Interactive 3D Technology Experts

World-leading VR Solutions Company

Who?

The Flexible Reality Studio

The Flexible Reality Studio provides clear guidance and definitive answers. It is a business technology consultancy, specialising in interactive 3D

solutions to:

– support best practices in interactive 3D solutions; – supply and maintain interactive 3D hardware; and – develop interactive 3D applications.

Effective and efficient use of these tools:

– improves access to information; – makes complex data accessible; – boosts knowledge retention;

– helps gather feedback from stakeholders; – attracts customers; and

– enhances communication and collaboration.

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Products

Dr Roy C. Davies

References

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