System Monitoring
& Analysis
for MetaFrame XPe
Jay Tomlin
Agenda
• P
roduct
o
verview
• A
rchitecture
• Operation
• The interface
• Demonstration
Commonly used terms
Local database – An Access database created on every
RM server for storing the real-time information
Farm metric server – Interprets farm wide data and
deals with alerts
Metric – A trackable item that Resource Manager
measures for servers or applications. e.g. Memory available bytes
Resource Manager Application – An application which
Big Differences from RMS 1.x
No code in common with RMS 1.x! RM2 is a complete
re-write
No central database to configure (yet)
Requires MetaFrame XPe
SMS messaging
Able to monitor instances of published and
non-published applications (software metering)
RM2
Architecture
RM2 Architecture
IMA Event Messaging System
IMA Event Messaging System
RM2 Architecture
• MetaFrame XPe is a requirement
for any machine on which you wish
to install Resource Manager
• Resource Manager is installed to
every server that you wish to
Operation
Operation
Monitors system counters, or “metrics”
See default metric documentation
Collects session and process data
Produces Real-time graphs of metric
data
Sends real-time alerts via E-mail,
Each server maintains its own “real-time”
metric information in a local Access database
Located in Program Files\Citrix\Citrix
Resource Manager\LocalDB\.
Information is passed via IMA events to
the CMC upon request
Metric data is written every 15 seconds for
a maximum of 48 hours (not configurable)
Data older than 48 hours is purged
Interprets metrics that apply to the entire
server farm i.e. application counts
Only one farm metric server per farm
More features to be added here later
If the Farm Metric server is down or its
IMA service is not running, the CMC reports an error upon startup.
Licensing
Resource Manager requires an XPe server
License
RM2 can not be used to monitor
XPe interoperability mode
There is no cross management of
platforms
Resource Manager will not manage MF
Scalability
Server and application groups
For ease of management servers and application can
The CMC
Interface
Select server metrics to monitor
Default set of metrics are provided
Metrics most valuable in calculating
Select server metrics to monitor
• Default thresholds already set
Application monitoring
New feature, can be used to police software usage
Alerting – E-mail
Can be used with any
X400 compliant e-mail system: Exchange, Lotus Notes…
The specified MAPI server
must be an RM server running the Resource
Manager Mail service as a domain user account and have a Mail profile
Alerting - SNMP
Send SNMP traps to third party SNMP applications
(Tivoli NetView, HP OpenView, CA Unicenter, etc.)
Alerting - SMS
Use almost any mobile phone network worldwide
Alerting – Run Script on Red
Powerful new feature lets you specify a
Known gateway numbers
A1 Austria 43 669 14 7,e,1 TAP Eircell Ireland 353 126 07000 8,n,1 TAP *
AirTouch USA 1 800 3260038 7,e,1 TAP
Esat Digifone
Ireland 353 86 8525352 8,n,1 TAP Ameritech
USA 1 312 5149243 2400,7,e,1 TAP
Hutchison
Paging UK 44 0941 100400 7,e,1 TAP * ATT Wireless
PCS USA 1 888 7583036 7,e,1 TAP
MobileComm
USA 1 800 9464644 7,e,1 TAP
Bellsouth USA 1 800 8682835 7,e,1 TAP
Netcom
Norway 47 920 00890 7,e,1 TAP BT
EasyReach UK
44 0901
1130000 7,e,1 TAP NexTel USA 1 801 3016683 7,e,1 TAP
BT Pager UK 44 0345 581354 7,e,1 TAP NexTel USA 1 312 9076683 7,e,1 TAP
Cellnet UK
44 07860
980480 8,n,1 TAP
One2One Mobiles UK
44 07958
879889 7,e,1 TAP D1 Alpha
Germany 49 171 2092522 8,n,1 TAP One2One UK
44 07956
201072 8,n,1 TAP E- Plus
Germany 49 177 1167 2400,7,e,1 TAP Orange UK
44 07973
100602 8,n,1 TEXT
Known gateway numbers
Telepage Swiss
Switzerland 41 74 0900103 7,e,1 TAP TIM Italy 39 335 9609600 4800,8,n,1 TEXT Telstra
Australia 61 180 18767 7,e,1 TAP mnmail
Vodafone
Australia 61 414 100200 8,n,1 TEXT
SkyTel USA 1 601 3600504 7,e,1 TAP
Vodafone Telenote UK
44 07785
499999 7,e,1 TEXT
SkyTel USA 1 800 7596366 7,e,1 TAP 1001
Vodafone Mobiles (TAP) UK
44 07785
499993 8,n,1 TAP Sprint PCS
USA 1 888 6561727 7,e,1 TAP 1001
Vodafone Paging UK
44 01459
106366 8,n,1 TAP ACOA
Telenor Mobil
PS Norway 47 968 90050 7,e,1 TAP
Vodapage (Vodafone)
UK 44 0139 91250 7,e,1 TEXT VoiceStream
USA 1 800 9378941 8,n,1 TAP
Notes on SMS Gateway
The list of gateways is not a supported list
If you become aware of other gateways please mail
Analyzing & Reporting
System snapshots
Current process
Current users
Server Reboot Support
Any MetaFrame server
in the farm can be set to reboot periodically
Server will reboot at the