• No results found

The 10 Knowledge Areas & ITTOs

N/A
N/A
Protected

Academic year: 2021

Share "The 10 Knowledge Areas & ITTOs"

Copied!
25
0
0

Loading.... (view fulltext now)

Full text

(1)

http://www.pmlead.net

This document is part of a series that explain the newly released PMBOK 5th edition. These documents provide simple explanation and summary of the book.

However they do not replace the necessity of reading the book.

The 10

Knowledge Areas

&

ITTOs

Based on PMBOK® Guide 5th Edition

Amr Miqdadi,PMP info@pmlead.net

(2)

http://www.pmlead.net

www.pmlead.

The 10 knowledge Areas and the 47 Processes…

Based on the PMBoK® 5th

(3)

http://www.pmlead.net

PMI®, PMP®, CAPM® and PMBOK® Guide are trademarks of the Project Management Institute, Inc.

PMI® has not endorsed and did not participate in the development of this product.

(4)

http://www.pmlead.net

Project Integration Management

Process Name Inputs Outputs Tools & Techniques

Develop Project Charter

Project Statement of Work Project Charter Experts Judgment

Business Case Facilitation

Techniques Agreements

Enterprise Environmental Factors Organizational Process Assets Develop Project

Management Plan

Project Charter Project Management Plan Experts Judgment

Outputs From other Processes Facilitation

Techniques Enterprise Environmental Factors

Organizational Process Assets Direct and Manage

Project Work

Project Management Plan Deliverables Experts Judgment Approved Change Requests Work Performance data Project management

information system(PMIS) Enterprise Environmental Factors Change requests Meetings Organizational Process Assets Project documents

updates Monitor and Control

Project Work

Project Management Plan Change Requests Experts Judgment Costs forecasts Work performance reports Analytical techniques Schedule forecasts Project management plan

updates

Project management information

system

(PMIS)

Validated changes Project documents

updates

Meetings Work performance information

Enterprise Environmental Factors Organizational Process Assets Perform Integrated

Change Control

Project Management Plan Approved change requests Experts Judgment Work Performance reports Change log Meetings

Change Requests Project management plan updates

Change Control tools Enterprise Environmental Factors Project documents

updates Organizational Process Assets

Close Project or Phase Project Management Plan Final product, service, or result transition

Experts Judgment Accepted deliverables Organizational Process

Assets updates

Analytical techniques

Organizational Process Assets Meetings

(5)

Project Integration Management

Unification, consolidation, articulation and interactive actions those are crucial to project completion. Integration is about making choices, about where to concentrate resources and efforts. It also involves making tradeoffs among competing objectives and alternatives.

Integration is primarily concerned with effectively integrating the processes among the Project Management Process Groups.

The project Charter

o Authorizes Project Manager

o Created based on a business need, a customer request, or a market demand o Signed by the performing organization’s senior management.

o Officially confirms the start of the project

o Includes high level project requirements, acceptance criteria, project objectives, product requirements, and key milestone dates.

Develop Project management Plan

o A formal, approved document that defines how the project is managed, executed, and controlled. It may be summary or detailed and may be composed of one or more subsidiary management plans and other planning documents o The plan guides your work on the project

o It is iterative and progressively elaborated

o PMBOK does not offer Project Management Methodology

Direct and Manage Project Work

o The process of leading and performing the work defined in the project management plan, and implementing approved changes to achieve the project’s objectives.

Monitor and Control Project Work

o The process of tracking, reviewing, and reporting project progress against the performance objectives defined in the project management plan

Perform Integrated Change Control

o The process of reviewing, approving, and managing changes across the project

Close Project / Phase

o The process of finalizing all activities to close the project/phase

o Main risk here is resources tend to leave even before closing the project properly.

o Evaluating project success/failure, formal acceptance, project records, lessons

learned

(6)

http://www.pmlead.net

Project Scope Management

Process Name Inputs Outputs Tools & Techniques

Plan Scope Management

Project management plan Scope management plan Experts Judgment

Project charter Requirements management

plan

Meetings Enterprise Environmental Factors

Organizational Process Assets

Collect Requirements

Scope management plan Requirements documentation

Interviews Requirements management plan Requirements traceability

matrix

Focus group

Stakeholder management plan Facilitated workshops

Project charter Group creativity

techniques

Stakeholder register Group decision-making

techniques

Questionnaires and surveys

Observations Prototypes Benchmarking Context diagram Document analysis

Define Scope

Scope management plan Project scope statement Experts Judgment

Project charter Project documents updates Product analysis

Requirements documentation Alternative generation

Organizational Process Assets Facilitated workshops

Create WBS

Scope management plan Scope baseline Experts Judgment Project scope statement Project documents updates Decomposition Requirements documentation

Enterprise Environmental Factors Organizational Process Assets

Validate Scope

Project management plan Accepted deliverables Inspection

Requirements documentation Change requests Group decision-making techniques

Requirements traceability matrix Work performance information

Verified deliverables Project documents updates Work performance data

Control Scope

Project management plan Work performance information

Variance analysis Requirements documentation Change requests

Requirements traceability matrix Project management plan updates

Work performance data Project documents updates Organizational process assets Org. process assets updates

(7)

Project Scope Management

Includes the processes required to ensure that the project includes all the work required, and only the work required, to complete the project successfully.

Plan Scope Management

o The process of creating a scope management plan the documents how the project scope will be defined, validated, and controlled

Collect Requirements

o The process of determining, defining and documenting stakeholders’ needs to meet the project objectives

Define Scope

o The process of developing a detailed description of the project and product

Create WBS

o The process of subdividing project deliverables and project work into smaller and more manageable components.

Validate Scope

o The process of formalizing acceptance of the completed project deliverables.

Control Scope

o The process of monitoring the status of the project and product scope and managing changes to the scope baseline

The term scope can refer to:

Product scope: The features and functions that characterize a product, service, or result.

The completion of product scope is measured against the product requirements

Project scope: The work performed to deliver a product, service, or result with the

specified features and functions. The project scope is measured against the project

management plan and it is usually include the product scope

(8)

http://www.pmlead.net

Project Time Management

Process Name Inputs Outputs Tools & Techniques

Plan Schedule Management

Project management plan Schedule management plan Experts Judgment

Project charter Analytical techniques

Enterprise Environmental Factors Meetings

Organizational Process Assets

Define Activities

Schedule management plan Activity list Decomposition Scope baseline Activity attributes Rolling wave planning Enterprise Environmental Factors Milestone list Experts Judgment Organizational Process Assets

Sequence Activities

Schedule management plan Project schedule network diagram

Precedence diagramming method(PDM) Activity list Project documents updates Dependency

determination

Activity attributes Leads and lags

Milestone list

Project scope statement

Enterprise Environmental Factors Organizational Process Assets

Estimate Activity

Resources

Schedule management plan Activity resource requirements

Experts Judgment

Activity list Resource breakdown

structure

Alternative analysis Activity attributes Project documents updates Published estimating

data

Resource calendars Bottom-up estimating

Risk registrar Project management

software Activity cost estimates

Enterprise Environmental Factors Organizational Process Assets

Estimate Activity

Duration

Schedule management plan Activity duration estimate Experts Judgment Activity list Project documents updates Analogous estimating

Activity attributes Parametric estimating

Activity resource requirements Three-point estimating

Resource calendars Group decision-making

techniques

Project scope statement Reserve analysis

Risk register

Resource breakdown structure Enterprise Environmental Factors Organizational Process Assets

(9)

Develop Schedule

Schedule management plan Schedule baseline Schedule network analysis

Activity list Project schedule Critical path method

Activity attributes Schedule data Critical chain method

Project schedule network diagrams Project calendars Resource optimization techniques

Activity resource requirements Project management plan updates

Modeling techniques Resource calendars Project documents updates Leads and lags

Activity duration estimate Schedule compression

Project scope statement Scheduling tools

Risk register

Project staff assignments Resource breakdown structure Enterprise Environmental Factors Organizational Process Assets

Control Schedule

Project management plan Work performance information

Performance reviews

Project schedule Schedule forecasts Project management

software

Work performance data Change requests Resource optimization techniques

Project calendars Project management plan updates

Modeling techniques Schedule data Project documents updates Leads and lags Organizational Process Assets Organizational Process Assets

updates

Schedule compression Scheduling tools

(10)

Project Time Management

Project Time Management includes the processes required to manage timely completion of the project.

The project time management processes and their associated tools and techniques are documented in the schedule management plan. The schedule management plan is contained in, or is a subsidiary plan of, the project management plan.

Plan Schedule Management

o The process of establishing the policies, procedures, and documentation for planning, developing, managing, executing, and controlling the project schedule

Define Activities

o The process of identifying the specific actions to be performed to produce the project deliverables

Sequence Activities

o The process of identifying and documenting relationships among the project activities

Estimate Activity Resources

o The process of estimating the type and quantities of material, people, equipment, or supplies required to perform each activity

Estimate Activity Durations

o The process of approximating the number of work periods needed to complete individual activities with estimated resources.

Develop Schedule

o The process of analyzing activity sequences, durations, resource requirements, and schedule constraints to create the project schedule model.

Control Schedule

o The process of monitoring the status of the project to update project progress

and managing changes to the schedule baseline.

(11)

http://www.pmlead.net

Project Cost Management

Process Name Inputs Outputs Tools & Techniques

Plan Cost Management

Project management plan Cost management plan Experts Judgment

Project charter Analytical techniques

Enterprise Environmental Factors Meetings

Organizational Process Assets

Estimate Costs

Cost management plan Activity cost estimates Experts Judgment HR management plan Basis of estimates Analogous estimating Scope baseline Project documents updates Parametric estimating

Project schedule Bottom-up estimating

Risk register Three-point estimating

Organizational Process Assets Reserve analysis

Cost of quality Project management software (PMS) Vendor bid analysis Group decision-making techniques

Determine Budget

Cost management plan Cost baseline Cost aggregation Scope baseline Project funding requirements Reserve analysis Activity cost estimates Project documents updates Expert judgment

Basis of estimates Historical relationships

Project schedule Funding limit

reconciliation Resource calendars

Risk register Agreements

Organizational Process Assets

Control Costs

Project management plan Work performance information

Earned value management Project funding requirements Cost forecasts Forecasting

Work performance data Change requests To-complete

performance index(TCPI) Organizational Process Assets Project management plan

updates

Performance reviews Project documents updates Project management

software Organizational process assets

updates

Reserve analysis

(12)

Project Cost Management

Include the processes Involved in planning, estimating, budgeting, funding, managing, and controlling costs so that the project can be completed within the approved budget.

Plan Cost Management

o The process that establishes the policies, procedures, and documentation for planning, managing, expending, and controlling project costs

Estimate Costs

o The process of developing an approximation of the monetary resources needed to complete project activities

Determine Budget

o The process of aggregating the estimated costs of individual activities or work packages to establish an authorized cost baseline.

Control Costs

o The process of monitoring the status of the project to update the project budget

and managing changes to the cost baseline.

(13)

http://www.pmlead.net

Project Quality Management

Process Name Inputs Outputs Tools & Techniques

Plan Quality Management

Project management plan Quality management plan Cost-benefit analysis Stakeholder register Process improvement plan Cost of quality

Risk register Quality metrics Seven basic quality tools

Requirements documentation Quality checklists benchmarking

Enterprise environmental factors Project documents updates Design of experiments

Organizational Process Assets Statistical sampling

Additional quality planning tools Meetings

Perform Quality

Assurance

Quality management plan Change requests Quality management and control tools Process improvement plan Project management plan

updates

Quality audits Quality metrics Project documents updates Process analysis Quality control measurements Organizational Process Assets

updates Project documents

Control Quality

Project management plan Quality control measurements

Seven basic quality tools Quality metrics Validated changes Statistical sampling Quality Checklists Validated deliverables Inspection

Work performance data Work performance information

Approved change requests review Approved change requests Change requests

Deliverables Project management plan

updates

Project documents Project documents updates Organizational Process Assets Organizational process assets

updates

(14)

Project Quality Management

Includes the processes and activities of the performing organization that determine quality policies, objectives, and responsibilities so that the project will satisfy the needs for which it was undertaken. It implements the quality management system through policy and procedures with continuous process improvement activities conducted throughout, as appropriate.

Plan Quality Management

o The process of identifying quality requirements and/or standards for the project and product, and documenting how the project will demonstrate compliance with quality requirements

Perform Quality Assurance(QA)

o The process of auditing the quality requirements and the results from quality control measurements to ensure appropriate quality standards and operational definitions are used.

Perform Quality Control(QC)

o The process of monitoring and recording results of executing the quality

activities to assess performance and recommend necessary changes.

(15)

http://www.pmlead.net

Project Human Resource Management

Process Name Inputs Outputs Tools & Techniques

Plan HR Management

Project management plan HR management plan Organization charts and position description

Activity resource requirements Networking

Enterprise environmental factors Organizational theory

Organizational process assets Expert judgment

Meetings

Acquire Project Team

HR management plan Project staff assignments Pre- assignments Enterprise environmental factors Resource calendars Negotiation Organizational process assets Project management plan

updates

Acquisition Virtual teams

Multi-criteria decision plan updates

Develop Project Team

HR management plan Team performance assessments

Interpersonal skills Project staff assignments Enterprise environmental

factors updates

Training

Resource calendars Team-building activities

Ground rules Colocation Recognition and rewards

Personal assessment tools

Manage Project Team

HR management plan Change requests Observation and conversation Project staff assignments Project management plan

updates

Project performance appraisals

Team performance assessments Project documents updates Conflict management

Issue log Enterprise environmental

factors updates

Interpersonal skills Work performance reports Organizational process assets

updates Organizational process assets

(16)

Project Human Resource Management

HR management includes the processes that organize, manage, and lead the project team.

“The project management team, is a subset of the project team, and is responsible for the project management and leadership activities such as initiating, planning, executing,

monitoring, controlling, and closing the various project phases. This group can also be referred to as the core, executive, or leadership team.”

Plan Human Resource Management

o The process of identifying and documenting project roles, responsibilities, and required skills, reporting relationships, and creating a staffing management plan

Acquire Project Team

o The process of confirming human resource availability and obtaining the team necessary to complete project assignments

Develop Project Team

o The process of improving the competencies, team member interaction, and the overall team environment to enhance project performance.

Manage Project Team

o The process of tracking team member performance, providing feedback,

resolving issues, and managing changes to optimize project performance

(17)

http://www.pmlead.net

Project Communications Management

Process Name Inputs Outputs Tools & Techniques

Plan Communication Management

Project management plan Communication management plan

Communication requirements analysis Stakeholder register Project documents updates Communication

technology

Enterprise environmental factors Communication models

Organizational process assets Communication

Methods Meetings

Manage

Communications

Communication management plan Project communications Communication technology Work performance reports Project management plan

updates

Communication models Enterprise environmental factors Project documents updates Communication

methods Organizational process assets Organizational process assets

updates

Information

management systems Performance reporting

Control

Communications

Project management plan Work performance information

Information

management systems Project communications Change requests Expert judgment

Issue log Project management plan

updates

Meeting Work performance data Project documents updates

Organizational process assets Organizational process assets updates

(18)

Project Communications Management

Includes the processes required to ensure timely and appropriate planning, collection,

distribution, storage, retrieval, management, control, monitoring, and ultimate disposition of project information. Project managers spend the majority of their time communicating with team members and other project stakeholders.

Plan Communications Management

o The process of developing an appropriate approach and plan for

communications based on stakeholder’s information needs and requirements, and available organizational assets

Manage Communications

o The process of creating, collecting, distributing, storing, retrieving and ultimate disposition of project information in accordance with communications

management plan

Control Communications

o The process of monitoring and controlling communications throughout the

entire project life cycle

(19)

http://www.pmlead.net

Project Risk Management

Process Name Inputs Outputs Tools & Techniques

Plan Risk Management

Project management plan Risk management plan Analytical techniques

Project charter Expert judgment

Stakeholder register Meetings

Enterprise environmental factors Organizational process assets

Identify Risks

Risk management plan Risk register Documentations reviews

Cost management plan Information gathering

techniques

Schedule management plan Checklist analysis

Quality management plan Assumptions analysis

HR management plan Diagramming

techniques

Scope baseline SWOT analysis

Activity cost estimates Expert judgment

Activity duration estimates Stakeholder register Project documents Procurement documents

Enterprise environmental factors Organizational process assets

Perform Qualitative

Risk Analysis

Risk management plan Project documents updates Risk probability and impact assessment

Scope baseline Probability and impact

matrix

Risk register Risk data quality

assessment

Enterprise environmental factors Risk categorization

Organizational process assets Risk urgency assessment

Expert judgment

Perform Quantitative

Risk Analysis

Risk management plan Project documents updates Data gathering and representation techniques

Cost management plan Quantitative risk

analysis and modeling techniques

Schedule management plan Expert judgment

Risk register

Enterprise environmental factors Organizational process assets

Plan Risk Responses

Risk management plan Project management plan updates

Strategies for negative risks or threats

Risk register Project documents updates Strategies for positive risks or opportunity Contingent response

(20)

strategies Expert judgment

Control Risks

Project management plan Work performance

information

Risk reassessment

Risk register Change requests Risk audits

Work performance data Project management plan updates

Variance and trend analysis

Work performance reports Project documents updates Technical performance measurements

Organizational process assets updates

Reserve analysis Meetings

Project Risk Management

The processes of conducting risk management planning, identification, analysis, response planning, and monitoring and control on a project. The objectives of Project Risk Management are to increase the probability and impact of positive events, and decrease the probability and impact of negative events in the project.

“Project risk is always in the future. Risk is an uncertain event or condition that, if it occurs, has an effect on at least one project objective. Objectives can include scope, schedule, cost, and quality.”

Plan Risk Management

o The process of defining how to conduct risk management activities for a project

Identify Risks

o The process of determining which risks may affect the project and documenting their characteristics

Perform Qualitative Risk Analysis

o The process of prioritizing risks for further analysis or action by assessing and combining their probability of occurrence and impact

Perform Quantitative Risk Analysis

o The process of numerically analyzing the effect of identified risks on overall project objectives.

Plan Risk Responses

o The process of developing options and actions to enhance opportunities and to reduce threats to project objectives.

Control Risks

o The process of implementing risk response plans, tracking identified risks,

monitoring residual risks, identifying new risks, and evaluating risk process

effectiveness throughout the project.

(21)

http://www.pmlead.net

Project Procurement Management

Process Name Inputs Outputs Tools & Techniques

Plan Procurement Management

Project management plan Procurement management plan

Make-or-buy analysis Requirements documentation Procurement statement of

work

Expert judgment

Risk register Procurement documents Market research

Activity resource requirements Source selection criteria Meetings Project schedule Make-or-buy decision

Activity cost estimates Change requests

Stakeholder register Project document updates Enterprise environmental factors

Organizational process assets

Conduct Procurements

Procurement management plan Selected seller Bidder conference

Procurement documents Agreements Proposal evaluation

techniques

Source selection criteria Resource calendars Independent estimates

Seller proposals Change requests Expert judgment

Project documents Project management plan updates

Advertising

Make-or-buy decision Project documents updates Analytical techniques

Procurement statement of work Procurement

negotiations Organizational process assets

Control Procurements

Procurement management plan Work performance information

Contract change control system

Procurement documents Change requests Procurement

performance review

Agreements Project management plan

updates

Inspections and audits Approved change request Project documents updates Performance reporting Work performance reports Organizational process assets

updates

Payment systems

Work performance data Claims administrations

Records management system

Close Procurements

Project management plan Closed Procurement Procurement audits Procurement documents Organizational process assets

updates

Procurement negotiations

Records management system

(22)

Project Procurement Management

Includes the processes necessary to purchase or acquire products, services, or results needed from outside the project team. The organization can be either the buyer or seller of the products, services, or results of a project.

Plan Procurement Management

o The process of documenting project purchasing decisions, specifying the approach, and identifying potential sellers

Conduct Procurements

o The process of obtaining seller responses, selecting a seller, and awarding a contract

Control Procurements

o The process of managing procurement relationships, monitoring contract performance, and making changes and corrections as needed.

Close Procurements

o The process of completing each project procurement

(23)

http://www.pmlead.net

Project Stakeholder Management

Process Name Inputs Outputs Tools & Techniques

Identify Stakeholders

Project Charter Stakeholder register Stakeholder analysis

Procurement documents Expert judgment

Enterprise environmental factors Meetings

Organizational process assets

Plan Stakeholder

Management

Project management plan Stakeholder management plan

Expert judgment Stakeholder register Procurement documents

updates

Meetings

Enterprise environmental factors Analytical techniques

Organizational process assets

Manage Stakeholder

Engagement

Stakeholder management plan Issue log Communication methods

Communication management plan Change requests Interpersonal skills

Change log Project management plan

updates

Management skills Organizational process assets Project documents updates

Organizational process assets updates

Control Stakeholder Engagement

Project management plan Work performance information

Information

management system

Issue log Change requests Expert judgment

Work performance data Project management plan updates

Meetings Project documents Project documents updates

Organizational process assets updates

(24)

Project Stakeholder Management

Includes the processes required to identify the people, groups, or organizations that could impact or be impacted by the project, to analyze stakeholder expectations and their impact on the project, and to develop appropriate management strategies for effectively engaging stakeholders in project decisions and execution.

Identify Stakeholders

o The process of identifying all people or organizations could impact or be impacted by a decision, activity, or outcome of the project; and analyzing and documenting relevant information regarding their interests, involvement, influence and impact on project success.

Plan Stakeholder Management

o The process of developing appropriate management strategies to effectively engage stakeholders throughout the project life cycle

Manage Stakeholder Engagement

o The process of communicating and working with stakeholders to meet their needs/expectations

Control Stakeholder Engagement

o The process of monitoring overall project stakeholder relationships and adjusting

strategies and plans for engaging stakeholders

(25)

You need to understand the terms and the logic relationships between the inputs, outputs and tools& techniques. Memorizing them is not enough and will lead you nowhere.

Refer to the PMBoK 5h Edition for more details. &

Please do not hesitate to contact me anytime if you have any questions, comments, and feedbacks.

Success is yours,

Prepared By: Amr Miqdadi, PMP info@pmlead.net

http://www.pmlead.net

PMI®, PMP®, CAPM® and PMBOK® Guide are trademarks of the Project Management Institute, Inc.

PMI® has not endorsed and did not participate in the development of this product.

References

Related documents

Leaf area ratio, relative growth rate, and specific leaf weight as influenced by henbit emergence date.. Means followed by the same letter

Hot water is heated inside the thermal store from several possible heat sources like various kinds of heating boilers, renewable energy sources or also electric heating elements..

Through the illumination of the product, process, organizational, and marketing innovations, the Eos Public Schools (EPS) leadership decisions and actions were ultimately described

Furthermore, the lemon-ogi mixture showed a potential in vivo antioxidant activity as it (with increasing lemon concentration in the mixture) elevated the reduced levels of

As a result, for the symmetric equilibrium, when the number of countries involved in trade becomes sufficiently large, multilateral trade liberalization is more likely to increase

As indicated above both engineering and business school students got high creativity scores on the personality test, something that indicates high creative potential.. When

Theorem 2: Given the existence of a stable stationary state for a system of m second-order differential equations in the non-resonant case with small nonlinear parts in the form of

1he Re*ort submitted is our o:n :or+ and has not been du*$i'ated from any other sour'e. 1he Re*ort submitted is our o:n :or+ and has not been du*$i'ated from any other sour'e. 6e