An AdvantAge Group Initiative for Members
AdvantAge at your service:
The AdvantAge Card: India’s first benefit card exclusively for those 50 years and above. Simply show your card and claim discounts on products and services at chemists, path labs, clinics, eye and dental care centres, wellness centres, hotels, online travel sites and many more.
The AdvantAge Group: AdvantAge Groups are small groups of senior citizens who come together to practice an active lifestyle. They meet regularly for recreation and entertainment- morning walk groups, yoga groups, carom groups, etc to stay physically, mentally, socially active.
Our elders have wealth of knowledge and experience which need to be shared and AdvantAge Groups makes this possible. Groups get together to take on activities or projects which uses their skills to benefit society - be it a neighborhood water harvesting project or simply teaching a few underprivileged children.
Get information on:
How to enroll as an AdvantAge member
How to form AdvantAge groups
Wills & Legacies
Financial planning in your retired life
Health tips
Log on to: www.helpageadvantage.org Compiled by:
Ms. Ishanti Ghose Ms. Siddhi Sehgal
How to Use a Desktop/Laptop How to search on Google Compose and Send an Email Pay your Utility Bills Online Skype with your Grand-children How to create a Word Document How to Use your Android Phone
Compose and Send a WhatsApp Message
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Switching your PC on/off
• If you have a Desktop, then you need to switch on your CPU and monitor.
• Simply press the ‘on’ button on the CPU and the Monitor. Either a vacuum type voice is heard or the ‘on’ button turns blue/green.
• If you have a laptop, then just press the ‘on’ button on the top of the keyboard. (on the left or right)
• To switch off your computer, you need to first close all your programs.
Then go to the ‘start’ button on the bottom-left corner of the desktop, select the option ‘shut down’. Click on the ‘turn off’ option.
Once the screen goes black, press the ‘on/off’ button of the monitor.
• On a laptop too, select the ‘start’ option, and select ‘shut down’.
The laptop is switched off now.
Open a program
• To open any program, go to the ‘start’ button on the bottom-left corner of the desktop.
• Select the program from the options displayed. If you want to open any other program, type the name of the program/file in the search bar and click on the ‘search’ symbol
(magnifying glass).
Monitor CPU
Search Bar in Start Menu
How to Use a Desktop/Laptop
TO CREATE A NEW FOLDER
• Right click on your desktop in an empty space. Go to ‘new’ and then select ‘folder’. A new folder is created and you can change its name. After this you can just drag any file you want to organise in the new folder.
TO CREATE A SUB-FOLDER
• Click on the ‘start’ button on the desktop and then select
‘documents’. Double-click (mouse) the folder that you want to create a sub-folder in. Right click (mouse) on a blank spot in the window. Select ‘new’ (like above) and then ‘folder’. A new folder will appear, type a name and press ‘enter’ on the keyboard.
COPY A FILE/FOLDER
• Open the location that contains the file/folder you want to copy.
• Right click the file/folder and select ‘copy’
• Open the location where you want to store the file/folder and right click to select ‘paste’.
How to Use a Desktop/Laptop
Opening the internet
• Once your PC has an internet connection, you can do your web search on Internet Explorer.
• Open the required web browser (internet explorer).
• In the web address bar which is on the top of the screen, type the web address www.google.com and press ‘enter’ on your keyboard.
How to search
• You are now on Google homepage.
• There you can type what you want to search in the search bar and click on ‘Google search’.
• From the many links Google shows, you can select the one most relevant by simply clicking on the link. The page will open and you can read the information.
• To go back to a page you already visited, click on the ‘back’
button next to the address bar and to go on the next page, click the ‘forward’ button . The refresh button reloads a page.
Points to remember
• Be very specific in typing the words for your search. Use only KEYWORDS. eg. (Hospital name “Rockland” or Location “new Delhi”).
• Do not write full sentences or questions.
How to search on Google
Composing and Sending an Email
• Click the Compose button on the left side of your email page.
• Type your recipient’s email address in “To” field.
• Enter a subject for your message in the “Subject” field.
• Click on the blank area below the subject line and write your message. Click the ‘send’ button at the bottom of your compose window.
• To make an attachment, click on the ‘attach’ option shown at the bottom of your compose window. Select the file from the displayed window and click the ‘send’ button at the bottom of the compose window.
• For formatting of text, like changing the font, size, bold, italic, underline, text colour, alignment, select the formatting symbol next to the ‘send’ option at the bottom of the compose windows.
Compose and Send an Email
Reply to Email
• To reply to an email, just click ‘reply’ in the box below the message and type. Or, you can click the ‘arrow’ icon on the top-right corner of the message you received.
• If there are multiple recipients of the message and you want to respond to all of them, click ‘reply all’ or on the ‘arrow’ icon on the top right corner of your email screen.
• Once the message is typed, click on the ‘send’ option.
Forwarding an Email
• Open the message you want to forward.
• Click the ‘forward’ link in the box below the message. Or, you can click the ‘down arrow’ next to the reply option in the top-right corner of the message and select ‘forward’.
• Click ‘send’ and your message is forwarded.
Sending Pictures via Email
• Open the picture library by clicking the ‘start’ button on the home screen and then click pictures.
• Open the folder which has the picture you want to send and select the pictures.
• On the toolbar click ‘e-mail’.
• In the “attach files” select the picture size and click ‘attach’.
• Windows opens a new e-mail message and attaches your picture.
• Type a message and click ‘send’.
Compose and Send an Email
Pay your Electricity/Water Bill Online
• Open the website of your electricity/water supply company which is mentioned in the printed copy of your bill or search it through Google. For example, in Delhi the electricity suppliers website is www.bsesdelhi.com
• Click on the bill payment option which will be shown on the page of the website you have opened.
• If you are a registered consumer, fill in the user name and password to access your account. Or, you can create a new account also. Some websites might ask for your identity number or CA number (contract account number) when you create your account.
• Go on the ‘pay bill’ option and fill in the required details like your account number, PIN number and email address, depending on the details asked.
• Have your printed copy of bill ready with you.
• The payment can be made via debit or credit card. You should have your card next to you so that you can easily fill in your card number, the CVV (card verification value), also known as the security code.
• Once the payment is made, you will receive a receipt or confirmation number. Save it for future records.
Pay your Utility Bills Online
Adding a contact
• Sign-in on Skype and on the home page tap on the ‘ ‘ icon displayed on the bottom-right corner.
• Then select ’Add people’ option.
• Search for a contact by their Skype name, Phone number, Name or Email address.
• Select the contact and tap ‘add to contacts’. The contact appears in your ‘people list’.
Skype-to-Skype call
• Once you sign-in on Skype, go to ‘people’ and select a skype contact. Tap the ‘call’ icon.
• Select ‘Skype call’.
• To turn your video on, tap the ‘video’ symbol displayed on the bottom part of the screen. Beside this options are available of microphone , speaker/headset, and . The ‘+’ (plus) sign shows more options like the Dial pad, View Messages and Send Files.
• To end a call, tap the ‘red phone’ icon.
• You can only receive a skype call only when you area signed-in.
when you receive a skype call, an incoming call notification screen appears.
• To answer the call tap the green ‘Answer’ icon and to reject the call, tap the red ‘Decline’ icon.
Skype to Mobile/Landline call
• Sign-in on Skype.
• Tap ‘people’ and select a contact to view their profile.
• Tap ‘voice call’ and the call is made.
• If the number is not available, use the dial pad to enter the phone number.
Skype with your Grandchildren
Video calling
• Select the contact from your contact list. You will see their details in the main window.
• Click the ‘blue video call’ icon to make a video call.
• If you cannot hear or see the person, or if they cannot hear or see you, settings can be made by selecting the respective symbols.
Messaging on skype
• Sign-in on skype and select the contact from the ‘contact list’ to which you want to send a SMS text message.
• Right click the contact and then select the ‘send SMS message’ option.
• Enter your message in the conversation box and click the
‘send’ button.
• If the contact is not saved in the ‘contact list’, click the ‘call phone’ icon in the toolbar. The dial pad is displayed on the right side of the screen.
• Enter the phone number and click the SMS button. Type the message and click ‘send’.
Messages you type will show here
Your contacts will
Skype with your Grandchildren
Creating a WORD DOCUMENT
• Click the ‘start’ button on the bottom-left corner of your screen.
Select the ‘Microsoft word’ option to open the word page.
All Programmes > Microsoft Office > Microsoft Word
• In this word document you can write anything and even copy texts and images from the net. Font, size, colour, text alignment can all be set in the tool bar on the top of the page.
• To save a word document, click on ‘file’ in the top-left corner of the screen. Go to ‘save as’ and then type the name of the file in the ‘file name’ bar. Click the ‘save’ option. The file is saved in ‘documents’ (my computer).
• If you want to save your file on desktop, click on the
• ‘desktop’ option in ‘favourites’ and then select ‘save’.
• Similarly, there is an option of ‘pictures’ in libraries.
Type text here
Formatting toolbar File
How to create a Word Document
SWITCHING PHONE ON and OFF
• To turn on/unlock your device, use the power button (side of your phone). Then swipe the screen or slide the lock symbol, depending on the phone. This opens the home screen.
• To switch off your phone, press the same power button for longer till the option for switching off/on is displayed.
Tap the switch off option and the screen goes blank.
SAVING CONTACTS
• Open the “contact” option displayed on the home screen. Click on the symbol.
• Type the name of the person and the phone number in the respective bars.
• Click on the ‘save’ option and the contact is saved.
DIALING A NUMBER
• Open the ‘phone’ option on the home screen and click on
‘keypad’
• Tap on the numbers you want to dial, just like you do on a phone with real buttons.
• Click the symbol of a ‘phone’ to begin dialling.
MESSAGING / SMS
• Tap the ‘message option’ on the home screen.
How to Use your Android Phone
CAMERA
• Open the ‘camera’ option on the home screen. This will open the camera on the screen.
• Press the centre camera button on the bottom of the screen.
• A clicking sound is heard and your picture is clicked and saved in your ‘gallery’.
• For a selfie, click on the camera reverse option on the top/right of the screen and take the selfie with the same centre circle.
Gallery Icon
Camera Reverse Icon to take a Selfie Main Camera
Screen where picture will show of what you want to click
Camera Button Click once to take picture
How to Use your Android Phone
• Open the “WhatsApp” by selecting the option on the home screen.
• Select the person from the contacts tab to whom you want to send a message. (If a contact is not in the list, first save the number to your phone contacts.)
• Type the message and click the ‘arrow’ symbol.
Contacts page This is where you will see all your contacts who also use WhatsApp Chats Page
This is where you will see your chats (people you are talking to)
Name of
CHATS SCREEN CONTACTS SCREEN
NEW MESSAGE SCREEN
Compose and Send a WhatsApp Message
Switching on/off your iPhone
• To turn on your iPhone, press and hold the sleep/wake button at the top right of your iPhone until the
screen starts.
• To turn off your iPhone, press and hold the power button until you see the ‘slide to power off’ on the screen. Slide the control and your phone is turned
off.
Saving a contact
• Go to ‘phone’ on your home screen and then tap ‘keypad’.
• Enter the telephone number and tap the icon ‘+’ (plus) on the top- left corner.
• Tap on ’create new contact’. Enter the information like the contact name and email address. Tap on ‘done’.
Dialling a number
• Tap the ‘phone’ icon at the bottom of your home screen.
Scroll down and select the contact you want to call. Next tap the number and the call is made.
• If the contact is not saved, then select ‘phone’ icon and then
‘keypad’. Enter the number and tap the green ‘call’ button.
Messaging
• Press the home button and then go to the message button on your home screen.
• Tap the ‘new message’ button (paper with a pencil) at the top- right of the screen.
• Enter the contact name/number in the ‘to’ field. Then type the message and click ‘send’. A ‘delivered’ message is shown below your text.
Sleep/Wake Button
Slide to unlock button
How to Use an iPhone
Camera
• Press the home button and then go to ‘camera’ app.
• Once you are ready to click the picture, press the ‘shutter’
button (white circle in the centre) at the bottom of the screen.
• You can switch the camera modes by swiping through the options just above the ‘shutter’ button.
• For a selfie, switch mode from the button on the top-right corner.
• Open your WhatsApp from the home screen.
• Tap ‘chats’ in the navigation bar (below).
• Tap the ‘pencil’ icon in the top-right corner and select a contact to start a new chat.
• Type the message and click on ‘send’.
Face Time
• Click on the ‘phone’ icon. Then click on ‘contacts’.
• Select the contact you want to Face Time with. Click on the
How to Use an iPhone
The Mail App
COMPOSING AND SENDING MAIL
• Open the ‘mail app’ from the home screen and tap the ‘new message’ icon.
• Enter the recipient’s email address in the ‘to’ bar, add a subject in the ‘subject’ bar and then type the message in the body. Click
‘send’.
REPLYING AND FORWARDING
• Once you have read an email, you can respond to it or forward it.
Select the ‘reply/forward’ button. A menu of options appears.
• To reply, select the ‘reply’ option. To forward the message, select
‘forward’ option. Type the message and click ‘send’.
Camera and photos
• Open the ‘camera app’ from your home screen. Or, you can quickly access camera from the lock screen by simply dragging the camera icon up.
• To take a picture, click on the centre white circle.
• To take a selfie, tap the ‘flip camera’ button in the top-right corner of the screen.
• To record a video, select the ’video’ option and then tap the
‘record’ button.
• All the photos are saved in the ‘photos app’ . Here you can even edit your photos using the ‘edit’ option. The editing options appear at the bottom of the screen.
• To share photos, simply tap the ‘share’ button in the bottom-left corner of the ‘photos app’ screen. Select the photos and then choose the option of how to send the photos.
Safari
• Safari is a web browser that comes built-in on the iPad. It helps access websites on your device.
How to Use an iPad
Turning the iPad on and off
• To unlock the iPad, press the sleep/wake button
(top of ipad) or the home button. The ‘lock’ screen appears; simply slide to unlock it.
• To close the iPad, press the sleep/wake button again. This will put the iPad in sleep mode.
• In case of completely turning on/off the iPad,
press and hold the sleep/wake button for few seconds.
Installing and deleting apps
• Go to app store option on your home screen.
• Select the type of app you want from the options given - games, all categories, kids, newsstand and more.
• If you’re new to the app store, click on ‘new to the app store?’
This will show a list of popular apps.
• To delete an app, press and hold the app on the home screen. Tap the ‘
x
’ (cross) in the top-left corner. The app is now deleted.
Adding a contact
• Tap the ‘contacts’ icon on the home screen.
• Click on the ‘+’ (plus) option.
• Enter the contact information and tap ‘done’.
• To edit a contact, select the contact and then tap ‘edit’.
Sleep/Wake Button
