Table Of Contents
(click a page number to access that page)
Getting Started 3
Access your email remotely using Webmail 3
Basic Features 4
Out Of Office Message 4
Forwarding 5 Aliases 5 Preferences 6 Advanced Features 7 SSL Encryption 7 IMAP4 7 Additional Storage 7
Email Deluxe Bundle 7
Getting Started
Welcome to Business Internet Email service from Bell We offer a full suite of email features that allow you to enjoy greater security and more flexibility when managing your email accounts
This user guide provides information on how to use and configure the different features of this service
Access your email remotely using Webmail
Webmail is a Web based email service that allows you to access your inbox remotely over the Internet by simply using an Internet browser Webmail is a secure option to accessing your email as the site is encrypted protecting your login username, password and Webmail activities while you are connected Step 1 To access your Webmail go to: bell ca/bizemail
Step 2 Enter your Username and Password when prompted
Note: your login credentials would have been sent to you as part of your Business Internet package when you first subscribed to the service
Once you have successfully logged into Webmail, you will be able to use your email and manage your email settings through the features listed on the following pages
Basic Features
Out Of Office Message
An out of office or vacation message is an automatic reply to any email you receive It is particularly useful if you are going on leave and need to inform senders that you may not be able to reply for some time, or to contact another person while you are away
Your response can be sent for every message or on a one-time-only basis to each sender To create an out of office or vacation message:
Step 1 Click the ‘Settings’ link at the top of the screen
Step 2 Click the ‘Vacation Message’ link under the ‘Personalization’ menu
Step 3 In the Message Text box, enter the vacation message text you want to send Step 4 In the Usage Rules section, select the response method you want:
• Do not activate vacation message • Reply every time
• Reply every time with original message attached • Reply once to each sender
Forwarding
This feature allows you to create a forwarding rule that can be set up to deliver your email to another email account or accounts
You can also choose whether to keep a copy of the forwarded email in the originating email box or discard it upon forwarding
To forward a message:
Step 1 Click the ‘Settings’ link at the top of the screen
Step 2 Click the ‘Forwarding’ link under the ‘Mail Management’ menu
Step 3 In the Forwarding Addresses box enter the addresses to which you want to forward your email Step 4 In the Forwarding Setting section, select the forwarding method you want:
• Forward and keep a copy • Forward, then discard Step 5 Click OK
To disable message forwarding:
Step 1 Click the ‘Settings’ link at the top of the screen
Step 2 Click the ‘Forwarding’ link under the ‘Mail Management’ menu Step 3 In the Forwarding Setting section, select ‘Disable Forwarding’ Step 4 Click OK
Aliases
An email alias is an alternate email address that points to your primary email address This is not a separate email account Email messages sent to the address of the email alias are forwarded to the primary email address
This feature allows you to create up to 3 email alias addresses under one primary email address For example, sales@jsgraphics ca, billing@jsgraphics ca and support@jsgraphics ca can all be directed to joe smith@jsgraphics ca
To create/delete aliases:
Step 1 Visit www interaction bell ca where a login screen will appear Step 2 Enter your Username and Password when prompted
Step 3 On the home page, click ‘Order’ on the left navigation bar and then ‘eCare’ Step 4 Select the subscriber’s profile from the Menu section
Step 5 Click on the ‘New Alias’ link and follow the instructions
Preferences
This section allows you to better manage your email communications when sending or receiving emails Key features include:
1 Optional preferences for having all sent emails saved in your sent folder or deleted 2 Automatic spell check of messages before they are sent
3 Ability to change the from/to or reply address information on your email 4 Optional settings for the number of messages you want listed in your inbox 5 Choice of automatic deletion of messages or saving them in your trash folder To configure the various components of your email account:
Advanced Features
Business Internet Email service from Bell offers a number of advanced features that are designed to provide you with greater security and more flexibility when managing your email accounts All these features are available for a minimal monthly fee per user You can subscribe to these services by visiting www interaction bell ca
SSL Encryption
This security feature prevents your messages from falling into the wrong hands by enabling you to send and receive emails through a Secure Socket Layer (SSL) between your computer and the messaging server SSL is the industry standard for secure Internet transactions used by most banks and financial institutions to ensure that messages cannot be intercepted and read during transmission This service provides encryption on POP3, SMTP, Webmail, and IMAP4 sessions
SSL Encryption service requires a simple configuration of your email account The settings depend on the type of application used
Note: The SSL feature must be activated on the messaging servers prior to modifying your account IMAP4
IMAP4 – Internet Mail Access Protocol version 4 – is a sophisticated email protocol that allows you to increase your productivity by storing and managing your messages more efficiently on your server Messages will remain on the server until the user explicitly deletes them or moves them to a local directory (such as their PC) This model is advantageous when accessing email from multiple PCs, laptops or other devices It also creates a backup of your email on the server in case of PC failure
IMAP4 service requires a simple configuration of your email account The settings will depend on the type of application used
Additional Storage
You can increase your mailbox storage on individual email accounts in increments of 1GB, for greater flexibility and better email management
Email Deluxe Bundle
This bundle includes SSL Encryption, IMAP4 and 1GB of additional storage at a 30% savings
Contact Us
Should you have any questions, please call us at 1 866 323-1181 in Ontario or at 1 888 966-6766 in Québec