Appendix C to DIR Contract No. DIR-SDD-1894 Pricing Index
NOTE: Services pricing and/or desktop/laptop pricing may change from what is listed in this Appendix C based on customer requirements and changes to desktop and laptop configurations as set forth below.
Desktop Specifications
Components Low End User High End User
Chassis Style Minitower Small Form Factor
Chip (include brand) Intel H61 Express Intel Q67 Express
Processor/Clock Speed G620, 2.60GHz i7 2600, 3.4 GHz
Memory 2GB 4GB
Hard Drive 250GB 1TB
Optical Drive DVD ROM DVDRW
Operating System Win 7 Pro 32bit Win 7 Pro 64bit
Network Card/Sound High Definition Audio
Video/Graphics Integrated Dedicated
Speakers Internal Speaker Internal Speaker
Keyboard USB Standard Keyboard USB Standard Keyboard
Mouse USB optical USB optical
Warranty 1yr NBD 3yr NBD
Software Installed basic basic
Monitor 17" 22"
Assumptions
Term of Agreement 3 or 4 years 3 or 4 years
Payment Terms 30 days from date of invoice 30 days from date of invoice
Quantity Needed 1 1
Shipping and Handling Delivery of New Equipment
(include any minimum operating standards upon return)
$0 $0
Return Boxing Materials and Shipping
$31 per unit $31 per unit
Pricing
Pricing Per Seat (3 years) $18.00 $35.20
2 Payment Per Term Stated Monthly payments Monthly payments
3 Year Total $648.00 $1,267.32
4 Year Total $592.00 $1,157.81
Notebook Specifications
Components Low End User High End User
Chip (include brand) Mobile Intel HM65 Express Chipset
Mobile Intel QM67 Express Chipset
LCD Resolution 1366 x 768 1600 x 900
Memory 4GB 4GB
Processor i3-2350M, 2.3GHz i7-2640M, 2.80GHz
Hard Drive 500GB SATA 128GB Solid State
Optical Drive DVD RW DVD RW
Operating System Win 7 pro 64bit Win 7 Pro 64bit
Modem or Broadband No modem 56K v.92 high speed modem
Network Card Realtek RTL8191SE
802.11b/g/n 1x1 WiFi Adapter
Intel Centrino® Advanced-N 6205 802.11a/b/g/n
Sound/ Graphics Intel HD 3000 Intel HD 3000
AC Adapter / Battery 65W/6-cell 45 Wh Li-Ion Battery 90W/6-cell 62 Wh Li-Ion Battery
Wi-Fi (802.11) miniPCi card n/a HP Integrated Module
with Bluetooth® Wireless Technology 2.1
Warranty 1yr limited basic 3yr NBD elite
Docking Station included Included
Keyboard internal, not backlit internal, not backlit
Mouse included included
Cable Lock included included
Software Installed basic basic
Assumptions
Term of Agreement 3 or 4 years 3 or 4 years
Payment Terms 30 days from date of invoice 30 days from date of invoice
Quantity Needed 1 1
Shipping and Handling
(include any minimum operating standards upon return)
Return Boxing Materials and Shipping
$31 per unit $31 per unit
Pricing
Pricing Per Seat (3 years) $19.43 $41.00
Pricing Per Seat (4 years) $13.31 $28.10
Payment Per Term Stated
3 Year Total $699.32 $1,476.00
4 Year Total $638.90 $1,349.00
Provisioning Services Bronze ARC will perform the following service
- Document and inventory equipment received on-site - Verify serial numbers and asset tags
- Organize units for deployment Install equipment
- Document the location of the equipment Install plus the serial number and asset tag into an electronic file - Remove all packaging materials
- Troubleshoot all problems
one-time fee of $78
Silver ARC will perform the following services:
- Silver includes all of the services provided in Bronze plus the following
- Migrate data from legacy systems to customer’s network or external storage device - Move legacy system to predetermined location at the customer’s site
- Perform DOD hard drive wipe of legacy system
- Migrate user’s data from the legacy system to the new system. - Configure the computers based on customer specifications. - Remove all packaging materials
one-time fee of $160
Gold ARC will perform the following services:
- Gold services includes all the services offered in Bronze and Silver plus the following - Desktop/Laptop/Tablet Imaging
- Delivery of units to the customer’s locations. - Asset Tagging
- Warehouse and Delivery Services
one-time fee of $192
4 24/7 Help Desk - Phone support w/remote assist - Desktop hardware & software (Microsoft office) issues
- 30-second or less response - Unlimited amount of calls
$22.50/user/month
On-Site Support and Moves/Adds/Changes (MACs) Services
Silver On-site certified technician Mon-Fri, 8-5 CST and Single building (multiple floors) $8.75/user/month
Gold Silver and Campus (one building to another) $11.25/user/month
Platinum Gold and 10 mile radius, multiple addresses $13.75/user/month
Remote Support Services
Remote Monitoring and Support (up to 100 devices) 24x7 monitoring and management $7.38 per device per month Remote Monitoring and Support (101 to 250 devices) 24x7 monitoring and management $6.00 per device per month Remote Monitoring and Support (250 to 750 devices) 24x7 monitoring and management $5.50 per device per month
Remote Monitoring and Support (750+ devices) 24x7 monitoring and management Custom pricing
Asset Tracking Services Central Asset Management
Complete asset management system including software licensing renewal dates, hardware warranty, hardware age, asset tag, physical network location, maintenance records. Purchase of Remote Support Services required.
$2.70/PC/month
Standard and Ad Hoc Reporting
Standard and ad-hoc reporting is provided with subscription to any of the asset management, remote monitoring, and help desk. Asset management services can include upon request, electronic copies of the asset management data for Customer's authorized end-user.
Included
Unwind/End of Engagement Services De-install, remove hard drive,
data destruction/erasure (10 system minimum)
De-install, remove hard drive and erase data within 10 days $88.35 per hard drive
De-install, remove hard drive, data destruction/erasure
(100 systems+)
Unwind/End of Engagement Services (cont’d) Equipment Recycling
(10 - 50 Assets)
Package, removal, transport of retired assets complete with recycling, certificate of destruction - pickup within 15 days - Minimum 10 assets. Quantities under 10 assets will be quoted on a case by case basis.
$40.85 per asset
Equipment Recycling (51 - 100 Assets)
Package, removal, transport of retired assets complete with recycling, certificate of destruction - pickup within 15 days - Minimum 51 assets.
$34.20 per asset Equipment Recycling
(101+ Assets)
Package, removal, transport of retired assets complete with recycling, certificate of destruction - pickup within 15 days - Minimum 101 assets.
$27.55 per asset
Break-Fix Vendor Owned Equipment
Any vendor owned equipment includes break/fix services. Included
Network Management Services Silver Package 24x7 monitoring and alerting for up/down status
incl. in Remote
Support Services
Gold Package
incl. Silver and Full management of all devices (unlimited configuration
changes, including config restoration) $30.00
per device per
month 12% $26.40
Platinum
Package incl. Gold and Technical liaison to hardware vendors $45.00
per device per
month 18% $36.90
Manage and provide services for network related issues, to include, but not be limited to: connectivity troubleshooting, eliminating bottlenecks, and monitoring. For DIR eligible telecom Customers, telecommunications connectivity services will be achieved through the DIR consolidated
telecommunications system, Tex-AN.
Software Services Software
deployment and patch management
Software packaging and automated distribution is included in our Remote Support Services
incl. in Remote
Support Services
Image
Management
Good: Emergency security patches applied within 2 business days, 8x5 M- F, Non-emergency patches applied: within 5 business days, standard reporting, "Standard Images" maintained (2)
$29.25 Mo. Per PC
6 Software Services (cont’d)
Better: Emergency security patches applied within 1 business days, 8x5 M- F, Non-emergency patches applied: within 3 business days, standard reporting, "Standard Images" maintained (5)
$35.75 Mo. Per PC
10% $32.18
Best: Emergency security patches applied within 1 business days, 8x5 M- F, Non-emergency patches applied: within 3 business days, standard
reporting, "Standard Images" maintained (10)
$42.00 Mo. Per PC
10% $37.80
Manage services for software to include, but not be limited to: software configuration management, patches, automated distribution, imaging creation, and imaging implementations.
Pricing Terms & Conditions: Pricing is based upon information provided by Texas DIR. Device is per seat pricing based on a 2,000 seats and a 3 year contract. Revised pricing can be provided for seat counts above/below the assumed 2000. Assumptions are that the client is using SMS and a remote tool is available. No licensing is included in the above pricing.
Security Services
Firewall Remote Assist, 24x7 Mgnt, Reporting
Standard Firewall - VPN Price for 10 Users
Includes: Firewall, VPN, Software Updates, Reporting, Mgmt and 24x7 Support Services $19.00 Mo. Per Firewall/UTM 5% $18.05 Standard Firewall - VPN Price for 25 Users
Includes: Firewall, VPN, Software Updates, Reporting, Mgmt and 24x7 Support Services $35.00 Mo. Per Firewall/UTM 5% $33.25 Standard Firewall - VPN Price/Unlimited Users
Includes: Firewall, VPN, Software Updates, Reporting, Mgmt and 24x7 Support Services
$56.00 Mo. Per
Firewall/UTM 5% $53.20
Pricing Terms & Conditions: Requires a 3 year subscription
Enhanced UTM Management Premium
Package - for 10 users
Includes: Std Package+Intrusion Prevention(IPS), Antivirus, Anti-Spam, URL
Filtering. $33.00 Mo. Per Firewall/UTM 5% $31.35 Premium Package - for 25 users
Includes: Std Package+Intrusion Prevention(IPS), Antivirus, Anti-Spam, URL
Filtering. $72.00 Mo. Per Firewall/UTM 5% $68.40 Premium Package - unlimited users
Includes: Std Package+Intrusion Prevention(IPS), Antivirus, Anti-Spam, URL
Filtering. $107.00
Mo. Per
Firewall/UTM 5% $101.65
Pricing Terms & Conditions: Requires a 3 year subscription
Additional Security Offerings
Firewall (for Cisco & Fortinet, 1 - 25 users)
Firewall, fully managed 24x7 SOC Management, reporting $63.00 Mo. Per
Firewall/UTM 7% $58.59 Firewall (for
Cisco & Fortinet, 26 - 100 users)
Firewall, fully managed 24x7 SOC Management, reporting $115.50 Mo. Per
Firewall/UTM 7% $107.42 Firewall (for
Cisco & Fortinet, 101 - 250 users)
Firewall, fully managed 24x7 SOC Management, reporting $225.75 Mo. Per
Firewall/UTM 7% $209.95 Firewall (for
Cisco & Fortinet, 251 - 500 users)
Firewall, fully managed 24x7 SOC Management, reporting $404.25 Mo. Per
Firewall/UTM 7% $375.95 Firewall (for
Cisco & Fortinet, 501 - 1,000 users)
Firewall, fully managed 24x7 SOC Management, reporting $677.00 Mo. Per
Firewall/UTM 7% $629.61 IDS - IPS, 1 - 25
users
Fully managed: Intrusion Prevention, Detection System, Secure Web Based
Reporting $257.05
Mo. Per
8
50 users Reporting Firewall/UTM
IDS - IPS, 51 - 100 users
Fully managed: Intrusion Prevention, Detection System, Secure Web Based
Reporting $903.00
Mo. Per
Firewall/UTM 8% $830.76 IDS - IPS, 101 -
250 users
Fully managed: Intrusion Prevention, Detection System, Secure Web Based
Reporting $1,617.00
Mo. Per
Firewall/UTM 8% $1,487.64 IDS - IPS, 251 -
1,000 users
Fully managed: Intrusion Prevention, Detection System, Secure Web Based
Reporting $2,724.00
Mo. Per
Firewall/UTM 8% $2,506.08 Remote Web
vulnerability
testing Security assessment of web vulnerability for 3 IP addresses
$2,950.00 Per Scan Fee 5% $2,802.50 External/Intern
al Remote vulnerability testing
Security assessment of vulnerability for 10 external/ 50 internal IP addresses
$4,595.00 Per Scan Fee 5% $4,365.25
On site vulnerability
testing Test Vulnerability, Social Engineering, Compliance Review, Physical/Policies
$7,995.00 Per On Site
Engagement 5% $7,595.25
Manage security services as applicable to the equipment as described within Item 1, Provisioning of Equipment and Procurement Services, that may be provided. To include, but not be limited to: firewalls, passwords, and data protection, equipment shipped in a default secure configuration, and option to keep a hard drive is required within the applicable
equipment configuration. DIR reserves the right to promulgate standards in relation to security services and such standards will be discussed with vendors selected for negotiation.
