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Detectie van usability problemen op een e commerce website : de ‘late control approach’

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Figure

Tabel 1. Overzicht populaire benaderingen in de severity ranking.
Tabel 3. Voorbeeld detectiematrix van gecodeerde problemen.
Tabel 4 Richtlijnen op basis waarvan de ernst en frequentie berekend werden.
Tabel 4. Inschaling frequentie en ernst (frequentie in percentages)
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