All-in-one Versatile Switch Solution for
Vibrant VoIP Business Management
Devices
Apps
Mobile
LandlineCall Back
PC to PHONE
Mobile Dialers
Calling Cards
Call Shop
Vox Switch is a proprietary VoIP softswitch of Voxvalley Technologies. It is
designed to help VoIP providers to effortlessly monitor and manage VoIP
services for different users.
The solution mainly caters to
Routing, Switching, Report
Generation, Invoice and Billing needs
of VoIP providers in a
cost-effective and optimized way.
Solution Highlights
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Intuitive UI for advanced search and easy navigation
Bundle of features on a single platform for quick action initiation
Advanced Call Routing Algorithm to stay competitive
High-Quality VoIP Communication via Audio, Video and IM
Hassle-Free Switch Migration to avoid data loss and unwanted maintenance costs
Advanced modules to perform Routing, Switching, Report Generation, Billing and Invoice
Multi-level User Management through centrally managed web user-interface
Default Routing, Dial Plan, LCR Routing and Percentage Routing to boost your profit margin
Advanced Ticketing and Notifications for making well-informed decisions
Secured payment gateways to ensure anti-hacking and non-malfunctioning of gateways
Vox Switch is available to users in the
following solution models.
Wholesale VoIP
Vox Switch provides end-to-end, cost-effective and scalable wholesale VoIP solution for providers who wish to act as a
middleman for call origination and termination services. It allows providers to receive traffic from different telecom providers and re-route it to other providers for call termination.
Retail VoIP
Retail VoIP providers can leverage the solution to carry out Switching, Routing, Billing and Report Generation functions. They can build different rate plans as per their choice and define profit margins. Further, the accurate billing and reporting functions will ensure enough customer satisfaction for them.
Residential VoIP
Residential VoIP solution of Vox Switch allows providers to offer competitive VoIP services to end users who wish to make cheap long distance or international calls and thereby reduce their monthly phone bills. The solution offers features such as accurate billing, secure payment gateways, voucher recharge, CDR, SMS, etc., for providers to easily manage and monitor user call activities.
Call Shop
Call shop owners could be at great advantage with Vox Switch Call Shop Solution as it allows creation of easy manageable business network while providing lucrative and reliable services to customers. With the facility to easily create and monitor booths based on
different rate plans and destinations, call shop owners can enjoy high returns from their business.
Calling Cards & Call Back
Calling Card and Call Back facilities are used by end users to make cheap long distance and international VoIP calls from the comfort of their mobile phones. With Vox Switch Calling Card – Call Back
Solution, providers can offer these facilities to end users for not only making cheap VoIP calls, but also for monitoring call details.
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Call Shop
Now managing call shops is being made easier than ever before with Vox Switch. Assign and monitor booths to customers with ease on selected rate plans for different destinations.
Enables Quick Booth Creation Rate Plan Management View Rates
Manage Dial Patterns Live Booth Monitoring Invoicing
Call Shop Module – Key Features
View Balance Between Dates Add Balance via PayPal & CashU Detailed CDR
Quick Ticketing System Monitor SIP User Status
Calling Card
Calling card business is in great demand as an increasing number of customers are adopting it to make cheap long distance or international calls. Vox Switch supports calling card module for users to easily manage all call related
activities.
Speed Dial
PIN and PIN less support PIN, ANI/ CLI, IVR Authentication Prepaid and Postpaid billing type Voucher Recharge
Multi-lingual IVR support
Calling Card Module – Key Features
Detailed CDR
Add balance via PayPal & CashU
View Call Rates ( Prefix, Destination & Pulse wise ) Quick Ticketing System
Balance Transfer
Multiple Authorized Caller IDs per user
Routing
Generate maximum revenue and offer competitive VoIP services to users by leveraging Vox Switch advanced routing mechanism. The availability of different types of routing makes it easy to plan and capitalize on market opportunities.
Default Routing Percentage Routing Dial Plan
LCR Routing
Cost Based Routing Prefix Based Routing
Routing Module – Key Features
Gateway Performance Routing Post Dial Delay
Average Success Ratio
239 03239 23 (&@^@%
Billing
Get accurate and transparent billing facility with Vox Switch advanced billing module. Capture every single call minute and bill accordingly as per the rate plan saving considerable amount of time, money and effort.
Invoicing Prepaid Billing Postpaid Billing TAX/VAT Billing SMS Billing
SIP 2 SIP Call Billing Provider Billing (Optional) User Based Billing
Billing Module – Key Features
Calling Card Billing Call Back Billing Pulse Billing
Flexible Payment Modes Route Rates Based Grace Period
Connection Charge / Disconnection charge
User Management
Multi-level user activities can be smoothly and efficiently managed with Vox Switch. A single web user-interface allows access to individual user accounts and helps them to organize diverse business functions.
Admin Module Reseller Module Sub-Reseller Module Wholesale Client Module
User Management Module – Key Features
Provider Module Subscriber Module Agent Module Call Shop Module
Reporting
Get the advantage of pulling out reports based on users, date, performance, revenue, timezone, etc., and make informed decisions to reduce costs and maximize profits.
Performance Based Reports Revenue Based Reports Wholesale Reports Retail Account Reports
Reporting Module – Key Features
End-User Reports Region Based Reports Graphical Reports Live Reports www.vox-switch.com
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-- -- ------Security
We implement elaborate security measures to prevent hacking, data theft, data loss, unauthorized access, etc., and ensure safe business environment. We follow the best industry practices in providing security for switch server and solution.
We have OS Firewall or Soft Firewall in place to shield the server from malwares and other cyber-attacks.
Server Security
Authentication is done via Username and Password for switch users, whereas IP based authentication is done for wholesale clients.
Auto Call Blocking
Further, GUI access IP blocking is implemented by the system in case of any malpractices by the user.
Solution Security
Platforms
Requires Linux ( Enterprise RedHat Linux / CentOS / Fedora ) for robust performance.
Scalability
On a single server, Vox Switch solution can handle a max. of up to 2000 calls. However, on a distributed architecture environment, the solution can handle a max. of up to 7000 calls.
Technical Support
We ensure to give thorough education to our customers on switch solution and help them in the smooth functioning of their business. We see to it that our customers get maximum benefits out of the solution and continue the business relationship with us for a longer time.
USA
111 North Bridge Road, #04-46A, Peninsula Plaza, Singapore - 179098. One Reservoir Corporate Center,
4 Research Dr, Suite 402, Shelton, Connecticut - 06484.
+1 203 533 6222
Ashoka Hitech Chambers,
Road No.2, Banjara Hills, Hyderabad, India- 500034.