PPP CUSTOMER PORTAL
Second Draw Loan Application User Guide
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LOGGING IN TO THE GREAT WESTERN BANK PPP CUSTOMER PORTAL
Second Draw PPP Loans are applicable for customers who have already received a PPP loan.
Please note, Google Chrome is the preferred internet browser but Microsoft Edge is also acceptable (the application will not work in Internet Explorer).
Depending on your history with Great Western Bank, you will either log into the PPP Customer Portal with existing credentials or will need to create a new account. See below for more information based on relationship history:
Applying for Second Draw PPP Loan funds and recipient of previous PPP Loan Funds from a different Financial Institution:
• If you are applying for a Second Draw PPP Loan but this is your first PPP Loan from Great Western Bank, you can create an account on the Great Western Bank Customer Portal using the step-by-step instructions starting on page 2.
Applying for Second Draw PPP Loan funds and recipient of previous PPP Loan Funds from Great Western Bank
• If you are applying for your second PPP Loan from us and our records indicate you have not signed in to the Portal yet, you will receive a Welcome email from [email protected] with a unique link to our PPP Customer Portal. This link is tied to an account we established for you with your First Draw Loan information, using your email address as a username. Navigate to the Portal through your unique link to Sign Up to create an account and continue with the step-by-step instructions starting on page 2.
• If you are applying for your second PPP Loan from us and previously created an account, you can log in to the Great Western Bank PPP Customer Portal to apply for a Second Draw PPP Loan using the same credentials. For further instructions on completing the application for a Second Draw PPP Loan, use the step-by-step instructions starting on page 8.
• If an account was created in the PPP Customer Portal for a First Draw PPP Loan for your business, but was done by another employee, you can create a new account. However, any new account will not be tied to the First Draw PPP Loan. Please note, we recommend that each business only have one PPP Customer Portal account so all applicable loan information can be connected and therefore suggest the employee who created the original account be engaged for your Second Draw PPP Loan application. If you need additional assistance, please email [email protected]. For further instructions on creating an account to complete the application for a Second Draw PPP Loan, use the step-by-step instructions starting on page 2.
STEP 1:
CUSTOMER PORTAL LOG IN
If you are applying for a Second Draw PPP Loan and need to create a new account within the Great Western Bank PPP Customer Portal, you will first need to navigate to the Great Western Bank PPP Customer Portal. A link to our Portal can be found at www.GreatWesternBank.com/CARES-Act. Once you are in the Portal, click the ‘Sign Up’ link to create an account. You can continue through the instructions below.
If you are applying for a Second Draw PPP Loan and have already created an account and have existing Great Western Bank PPP Customer Portal credentials, enter those credentials and click Log In. You can now skip to page 8 of this document.
Select Paycheck Protection Program 2nd Draw Loan from the first drop-down and fill in the required information. Pay close attention to the instructions for each field.
• Enter the First and Last Name of the person will be signing the promissory note and is authorized to sign the promissory note.
• Enter your email (regardless of if you are the authorized signer or not). This is for account creation/future log in access.
• Once complete, create a password and click Continue.
TIP: THE PROCESS BAR
The Process bar on the left side of the screen shows your progress through the application. It can also be used to revisit a previous section by clicking on that section. Forward progress can not be made without completing the current section first. The Progress bar is hidden after the application is submitted.
Once you click ‘Apply’ on the Your Application Page, you begin the application process with ‘Your Business’.
Throughout the application process helpful hints appear in guidance tile boxes on the right side (or bottom depending on screen size and orientation) of the screen.
These boxes do not require you to enter data or navigate to any links, they are only meant to provide you with helpful information related to the questions in the application.
All information is subject to change based on additional SBA guidance and changes or amendments to the Interim Final Rule.
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STEP 2:
TELL US ABOUT YOUR BUSINESS
If you are applying for a second draw PPP but did not have existing credentials to Great Western Bank’s Customer Portal and have just created your account, you will also need to add the business information.
Fill in the fields and click Save and Continue.
If you do not want to complete the application at this time, you can always select Save and Signout at the bottom of the screen.
STEP 2:
TELL US ABOUT YOUR BUSINESS
Field descriptions:
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Field Name
Description
Legal Business Name
Find the legal business name on the business’s
tax returns.
Tax ID Number
Enter the tax ID for the business.
Find the business tax ID on the business’s tax
returns.
Note:
This could be the customer’s SSN
depending on the type of business.
Number of Employees
Enter the number of employees.
Note:
Only businesses with 300 or fewer
employees can apply.
Business Entity Type
Use the drop down to select the business entity
type.
NAICS Code
Find the NAICS code on business’s tax returns in
the
Business Code
field.
Note: T
he NAICS code can be determined by
searching for keywords with the magnifying glass,
or by going to
https://www.census.gov/smallbusiness
and clicking
Find your NAICS code.
Doing Business As
A company uses a doing business as (DBA) when
the name it operates under is different from its
legal, registered name.
Enter the legal business name as it appears on the
business’s tax returns.
Where is your business
located?
Enter the street address the business is located at.
If multiple business locations exist, enter
headquarters.
Note:
If the Zip+4 code is known for the zip code,
enter this information into the zip code field. For
example, enter the address as 225 S. Main Ave.
Sioux Falls, SD 57104-6309.
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STEP 3:
TELL US MORE ABOUT THE AUTHORIZED SIGNER
If you are applying for a Second Draw PPP loan but did not have existing credentials to Great Western Bank’s PPP Customer Portal and have just created your account, you will also need to provide more information about the Authorized Signer.
On the Tell us more page please note the sentence “We need to know a bit more about the person who will sign the note.” This page is meant to capture information about the authorized signer (regardless if the applicant is the authorized signer or not). This is to address scenarios where a non-owner (like a CPA) is completing the application. All fields with the red bar are required. Review the field descriptions on page 9 for more information. Confirm either YES or NO if you are or are not the Authorized Signer.
If you select NO, you will be prompted to enter in the Authorized Signer First Name, Last Name and email address. If you select YES, these fields won’t appear.
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STEP 3:
TELL US MORE ABOUT THE AUTHORIZED SIGNER
Field Descriptions:
To continue your application, skip to page 12 of this guide.
Field Name
Description
How is the Authorized Signer
related to this business (please
select Owner)?
Must select
Owner
from drop-down.
Ownership Percent
Enter in the ownership percentage of the
person
who is authorized to sign the promissory note.
Official Title
Enter in the ownership percentage of the
person
who is authorized to sign the promissory note
.
Social Security Number
Enter in the Social Security Number of the
person
who is authorized to sign the promissory note
.
Mobile Phone Number
Enter in the Mobile Phone Number of the
person
who is authorized to sign the promissory note.
Residential Address
Enter in the home address of the
person who is
authorized to sign the promissory note.
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STEP 3.1:
SELECTING THE SECOND DRAW LOAN APPLICATION
If you are applying for a Second Draw PPP Loan and have already created an account and have existing Great Western Bank PPP Customer Portal credentials, enter those credentials and click Log In.
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STEP 3.2:
SELECTING YOUR BUSINESS
Click Apply next to the Paycheck Product Program 2nd Draw Loan product.
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STEP 3.2:
CONFIRM AUTHORIZED SIGNER INFORMATION
Confirm the information that appears under Tell us more is accurate. This information will automatically populate based on previous customer portal entries and should be information about the Authorized Signer. See page 13 for additional information on these fields.
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STEP 3.2:
CONFIRM AUTHORIZED SIGNER INFORMATION
Field Descriptions:
Field Name
Description
How is the Authorized Signer
related to this business?
Select Owner. The Authorized Signer should be
related to the business as Owner or someone who
is authorized to sign for the business.
Ownership Percent
Enter in the ownership percentage of the
person
who is authorized to sign the promissory note.
Official Title
Enter in the ownership percentage of the
person
who is authorized to sign the promissory note
.
Social Security Number
Enter in the Social Security Number of the
person
who is authorized to sign the promissory note
.
Mobile Phone Number
Enter in the Mobile Phone Number of the
person
who is authorized to sign the promissory note.
Residential Address
Enter in the home address of the
person who is
authorized to sign the promissory note.
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STEP 4:
CONFIRM ELIGIBILITY
Respond to the question that serves as another check on if you are truly eligible for a Second Draw PPP Loan Application. Only a response of Yes will allow you to proceed.
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STEP 5:
PAYROLL INFORMATION
Select Yes or No to the payroll duration question. If you select Yes, you can enter a different number into the Number of months of payroll costs to report? field. If you select, No, leave the auto-filled 12 number amount. On our website at www.GreatWesternBank.com/CARES-Act, we have several resources available to help customers determine their eligibility. Additionally, the guidance tiles within the portal contain links to various SBA guidance.
Overview of Payroll Documents Needed to Complete this Section:
When completing this section, the customer should have whatever documents they have showing the dollar amounts of what they are entering. They will enter the dollar amounts into the corresponding fields for this section. These are the same documents that will be uploaded later in the application.
Most applicants are required to file payroll reports with the IRS. These IRS forms are labeled either 940 (which is filed once per year) or a 941 (which is filed each quarter). The customer should have these documents handy.
Self-employed individuals, sole proprietorships, should use IRS Form 1040 Schedule C. Self-employed farmers and ranchers should use IRS Form 1040 Schedule F.
Note: For self employed and independent contractors, only one employee is allowed. For a sole proprietor using a SSN, only one employee is allowed. If sole proprietor is reporting more than one employees, they should use an EIN for Business type. As per the IRS, any time a sole proprietor hires an employee, the sole proprietorship will need to obtain an Employer Identification Number (EIN).
While 940 and 941s are the most common types of payroll documents used, applicants could also have a 1099 (used for independent contractors) or W3 (which is the employer’s version of a W2).
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STEP 5:
PAYROLL INFORMATION
Provide payroll and additional information. Note: Customers may have multiple entries for Section A.
Section A, Line 1: Enter in the total gross amount found on the 940 in the wages, tips, and other compensation field OR add up the amounts found in the wages, tips, and other compensation field on EACH of the 941s. This field is for the total payroll for the business.
Section A, Line 2: If the customer is using a 1099, enter the total gross amount for the full year.
Section A, Line 3: If the customer is using a 1040, Schedule C, enter the net profit from line 31. If the customer is using Schedule F, enter the gross income from line 9.
Section B is only completed if the business has any employees that earn more than $100,000 for the time period they are using.
Section B, Line 1: Enter in the total number of employees that earn more than $100,000 for the time frame their payroll documents show.
Section B, Line 2: Enter in the total amount these employees made, not just the amount over $100,000.
The customer will want to attach whatever documentation they have that matches what is entered into these fields. This could be a payroll register or payroll report generated by the business.
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STEP 5:
PAYROLL INFORMATION
Answer the remaining payroll and eligibility information. Then, provide your account information for deposit purposes.
In Section D, customers will want to enter the total amount for the year of their sick pay. Customers can find this information on their 940 or add the totals from each quarter’s 941.
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STEP 6:
DETERMINE ELIGIBILITY
Respond to the Eligibility questions.
Please note the comment at the top: “If questions (1), (2), (5) or (6) are answered “Yes”, the loan will not be approved.
If the business is a franchise, questions 7 and 8 will let you provide that confirmation and will conditionally render a field to enter the business franchise code.
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STEP 6:
DETERMINE ELIGIBILITY
Continue to respond to the eligibility questions regarding size, PPP first draw loan information, and reduction in gross receipts fields. Click Save and Continue.
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STEP 7:
BENEFICIAL OWNERSHIP
Add any beneficial owners of your business that maintain 20% ownership or more. You may skip this section if you so desire.
If you do add a beneficial owner, the added owner will receive an email requesting they complete that portion of the application and upload documents. The application will not be complete until the beneficial owner adds that information to the application.
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STEP 8:
CERTIFICATIONS
Review and check the box next to each certification statement. Click Save and Continue.
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STEP 9:
ELECTRONIC SIGNATURE
Enter the person who completed the application’s full name and initials to provide electronic signature. If you do not consent, please send Great Western Bank a message using the hyperlink in the guidance tile to the right.
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STEP 10:
DEMOGRAPHIC INFO
If desired, provide Demographic Information and click Save and Continue. You can also just click Save and Continue without entering any fields to skip this optional step.
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STEP 11:
CHECK THE APPLICATION
Double check your entries to make sure it all looks right. If necessary, click Edit to be taking back to a section and make updates.
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STEP 12:
GO TO DASHBOARD
After submitting your application, make sure you click Go to Dashboard to review the necessary documents you will need to submit.
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STEP 13:
UPLOADING DOCS
On your dashboard, expand the Upload Documents field to see the required documents you need to upload. Without these documents, Great Western Bank will not be able to complete our review of your application.
To upload a document, either Drag & Drop a file directly from your computer into the document placeholder or click or browse to open your Files and select a specific file.
You can only Replace a document right after initial upload.
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TIP: CUSTOMER DASHBOARD
The Dashboard includes a status bar in the upper right-hand corner of the screen. You can also continue an incomplete application, review FAQs, or send us a message. You will get a notification if you have any additional To-Do List items.
